Verifizierte Bewertung
2/10 – Ungenügend
naghmeh j.
4. Juni 2026
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
The apartment was extremely dirty upon arrival. The bed sheets, cushions, and furniture had visible stains and appeared not to have been properly cleaned. There was dust, dirt, and residue throughout the apartment, making us uncomfortable sleeping in the bed or sitting on the furniture. The bathroom was also in poor condition, with soap scum and grime around many surfaces, especially the bathroom faucet.What made the experience even worse was the host's attitude. When we raised our concerns about the cleanliness of the apartment, the host responded rudely and suggested that we should stay in a hotel instead. We requested extra sheets so we could cover the stained cushions and furniture, but they were never provided. The host also promised to send someone to clean the apartment, but no one ever came.Due to the short length of our stay in Marbella, we did not have the time or energy to find alternative accommodation, so we had no choice but to remain there despite the conditions.Overall, the apartment was not as advertised, and the lack of cleanliness and poor customer service made for a very unpleasant experience. I would not recommend this property.
Aufenthalt von 8 Nächten im Mai 2026