Dear Harry,Thank you for taking the time to share your nice feedback. It gives us immense pleasure to hear that you enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

Lieber Theresa,Vielen Dank für Ihr ehrliches Feedback! Es freut uns zu hören, dass Ihnen unser neu renoviertes Hotel und die Lage gefallen haben. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten bezüglich des WLANs. Wir werden sicherstellen, dass unser Team dieses Problem angeht, um die Qualität unserer Internetverbindung zu verbessern und unseren Gästen ein noch angenehmeres Erlebnis zu bieten. Wir hoffen, Sie in Zukunft erneut bei uns begrüßen zu dürfen, um Ihnen eine rundum positive Erfahrung zu bieten.Herzliche GrüßeSusana

Lieber Sandra,Vielen Dank für Ihren Aufenthalt und Ihre positive Bewertung! Es ist schön zu hören, dass Sie Ihren Aufenthalt bei uns im Hotel Lima genossen haben.Wir hoffen, dass Sie uns bald wieder besuchen werden.Herzliche Grüße,Susana

Lieber Lars,Vielen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Ihnen unsere Lage in der Mitte von Marbella gefallen hat und dass Sie unsere Ausstattung und unser freundliches Personal besonders hervorheben. Es ist unser Ziel, unseren Gästen einen unvergesslichen Aufenthalt zu bieten, und es ist großartig zu hören, dass wir das erreicht haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!SusanaHotel Lima

Lieber Uwe,vielen Dank für Ihre wundervolle Bewertung und Ihre lobenden Worte über unser Hotel. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Sie unsere zentrale Lage und die moderne Ausstattung schätzen konnten.Wir sind stets bestrebt, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten, und es ist schön zu hören, dass wir Ihre Erwartungen erfüllen konnten.Es wäre uns eine Freude, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,SusanaHotel Lima

Dear Dieter,We sincerely appreciate your excellent rating and your kind words about your experience at our hotel.Guest satisfaction is our greatest reward, and we're pleased to know that we met your expectations during your stay. We always strive to provide exceptional service and facilities that make each visit special.If there's anything else you'd like to highlight or if you have any other observations you'd like to share, please feel free to let us know. We are here to ensure that each stay is as enjoyable as yours.We look forward to the pleasure of welcoming you again in the future. If there's anything we can improve upon or if you have any special requests, we would be happy to address them.Best regards,

Dear Adriana,We sincerely appreciate your rating and for choosing Hotel Lima. Your feedback is valuable to us and helps us in continually improving our services.We hope you had a pleasant stay, and we are committed to providing exceptional experiences for our guests.If you have any further suggestions or need assistance in future visits, please feel free to reach out to us. We are here to serve you and look forward to welcoming you again in the future.Thank you for your choice and for sharing your feedback.Best regards.

Dear Lukas,Thank you for your perfect score! We appreciate your support and are thrilled that you had an excellent experience with us. Our team is dedicated to ensuring your satisfaction, and we're delighted to see that we met your expectations.We look forward to welcoming you again in the future. If you ever have any specific feedback or requests, please don't hesitate to reach out. Your happiness is our priority.Best regards,

Dear Julia,Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our modern hotel and our rooftop bar. Our convenient location near bars, shops, and restaurants makes it even more convenient for our guests to explore and enjoy the area.Your comments are important to us, and we appreciate your positive review. We hope to have the pleasure of hosting you again in the future. If you have any further comments or requests, please don't hesitate to share them with us.Thank you for choosing us, and we look forward to welcoming you back!Best regards.

Dear Helfried:Thanks for sharing this great review. We hope to welcome you again soon.Kind regards.

Dear Helfried:Thanks for sharing this great review. We hope to welcome you again soon.Kind regards.

Lieber Arno:Vielen Dank für diese tolle Bewertung. Wir freuen uns darauf, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.

Dear Aleksandra:Thanks for sharing this great review. We hope to welcome you again soon.Kind regards.

Dear Daniela,We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay.It has been a pleasure to have you stay with us and we hope to see you on your next trip to Marbella!Kind regards,

Lieber Kathrin, vielen Dank für Ihren Aufenthalt und Ihre positive Bewertung. Wir hoffen, dass Sie uns bald wieder besuchen werden.Herzliche Grüße

Dear Pascal,Thank you for your recent visit and for taking the time to share your valuable review. We are thrilled to read you had a wonderful time and we hope to welcome you back on your next trip to Marbella.All the best and kind regards,SusanaHotel Lima

Dear Paul-Thomas, Thank you so much for this lovely review and for staying with us. It gives us immense pleasure to hear that you really enjoyed your stay and we hope to welcome you back on your next trip to Marbella! All the best and kind regards

Muchas gracias por haber elegido el Hotel Lima para su reciente estancia en Marbella y por su fantástica valoración. Esperamos volver a recibirle pronto, Reciba un cordial saludo,

Dear Carlos, Thank you for your recent visit and for taking the time to share your great review. We are glad that you have enjoyed your stay with us and we hope to see you soon. All the best and kind regards,

Dear Paul, Thank you for sharing your feedback with other travelers. It has been a pleasure to have you stay with us and we hope to welcome you back on your next trip to Marbella. All the best and kind regards,

Vielen Dank für Ihre Kommentare. Ich hoffe und Wünsche, die hatte einen wunderschönen Urlaub. Eine Umarmung.

112/5000 Vielen Dank für Ihre Kommentare. Danke für die Beschreibung und ich werde das Hotelpersonal von Ihrer Freundlichkeit informieren

Thank you for your comments. Kind regards,

Dear Dave,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

Dear Antoinette,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We are very happy to read that you will stay again with us. Thank you for trusting us!All the best and kind regards,SusanaGuest Experience Manager

Dear Rhys,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

Dear Linda,We're thrilled to hear that you had a wonderful stay with us! The team works hard to ensure our guests feel welcome and informed throughout their visit. It's fantastic to hear that you found our location convenient for accessing the beach, shopping, dining, and transportation options. We hope to have the opportunity to welcome you back for another enjoyable stay!All the best and kind regards,SusanaGuest Experience Manager

Bonjour Raphael,Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour parmi nous.Nous espérons vous revoir bientôt !Meilleures salutations de Marbella,Susana Responsable du service clientele

Dear Tom,Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a fantastic stay with us and that our location and rooms exceeded your expectations. Your kind words truly mean a lot to us. We can't wait to welcome you back soon for another wonderful stay!All the best and kind regards,SusanaGuest Experience Manager

Dear Clive,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

Dear Wout,Thank you for your feedback! We're delighted to hear that you enjoyed our prime location. While our pool may be on the smaller side, we hope it still provided a refreshing escape during your stay. We appreciate your kind words and hope to welcome you back again soon!All the best and kind regards,Susana Guest Experience Manager

Dear Tokunbo,Thank you for taking the time to share your wonderful feedback. It gives us immense pleasure to hear that you really enjoyed your stay with us.We hope to see you soon!All the best and kind regards,SusanaGuest Experience Manager

Dear Marc,We're thrilled to hear that you had a positive experience with our staff and found our location convenient for your needs! Our team works hard to provide excellent service and ensure our guests have a comfortable stay, the team will be happy to hear your kind words! Thank you for choosing us, and we hope to welcome you back again soon!All the best and kind regards,SusanaGuest Experience Manager

Estimada Blanca:Gracias por haber compartido su reseña. Nos alegra saber que su estancia con nosotros ha cumplido sus expectativas.Esperamos poder volver a darle la bienvenida próximamente.

Dear Fahad,Thanks for sharing your review. We are delighted to know your stay with us meet your expectations.

Dear Lamija,Thank you for sharing your experience with us. It's very important as it allows us to improve every day.Firstly, we regret that you did not have an experience that met your expectations. Guest satisfaction is a priority for us, and therefore, I have investigated what happened.Your reservation was made with one day's notice, and consequently, we sent you an email detailing not only all the information regarding the garage but also how to access the hotel, transfers, and other relevant information, as we do with all our guests. You can also see this information when making a reservation on Expedia, where we indicate garage availability. It's challenging for us to provide garage space if there are no vacancies, which is why it's so important to make garage reservations well in advance.We take pride in having Maria on our team, as she is a very valuable asset to this hotel. If you take the time to look at reviews on Expedia and other social networks, you will see the positive comments and praise for her, which is why we believe there must have been a misunderstanding regarding this. In fact, when you were checking in, you even said to her, "don't get nervous," perhaps hoping to reassure her.In any case, we reiterate our regret that your experience was not as satisfactory as it should have been, but we remain hopeful for the opportunity to greet you again on another occasion and have the chance to improve it. However, please contact us well in advance if you need garage space so we can reserve it if there is availability.

Thank you for your glowing review! We're thrilled to hear that you had a brilliant stay and enjoyed our lovely hotel. Your satisfaction is our top priority, and we're delighted to know that we met your expectations.We look forward to welcoming you back again in the future. If there's anything specific you'd like us to arrange for your next visit or if you have any special requests, please feel free to let us know.

Thank you for your kind words about our hotel and staff. We're thrilled to hear that you had a positive experience during your stay.Regarding your feedback about the lack of a workout facility, we apologize for any inconvenience this may have caused. We understand the importance of having fitness amenities available for our guests, and we will certainly take your comments into consideration as we continue to improve our services and facilities.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back in the future.

Dear Krasimir,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our staff friendly, our hotel very clean, and our terrace great. It's wonderful to hear that you had a comfortable and enjoyable stay with us, and we appreciate your kind words. We can't wait to welcome you back! If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us!All the best and kind regards,SusanaHotel Lima

Gracias por su magnífica reseña. Esperamos tener la oportunidad poder darle la bienvenida pronto.

Thank you for taking the time to leave this great review of your recent stay with us. We are glad to hear that you found our location to be nice. Our staff is dedicated to providing excellent customer service, and we are delighted that you found them to be helpful and friendly.It has been a pleasure having you at the hotel and we look forward to your next visit! All the best and kind regards,SusanaHotel Lima

Dear Pascale,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!All the best and kind regards,

Dear Luckshman,We greatly appreciate you taking the time to share your recent experience at our hotel. We're delighted that overall, your stay met your expectations. However, we deeply regret any inconvenience caused by the poor WiFi connection during your time with us.Please rest assured that we take your feedback seriously and are actively addressing these issues to ensure a more seamless experience for our guests in the future. We recognize the vital role of reliable WiFi for both communication and business needs, and we're committed to enhancing this aspect of our service.Furthermore, we've carefully noted your concerns regarding room cleanliness and stocking. Cleanliness is a cornerstone of our commitment to excellence, and we are dedicated to maintaining high standards in this regard. We encourage guests to communicate any issues directly to our reception desk, where our attentive staff are ready to assist promptly. While we understand and acknowledge your concerns, addressing them in real-time allows us to resolve them effectively and ensure your satisfaction during your stay.We genuinely value your preference for our hotel and eagerly anticipate the opportunity to provide you with an even more satisfying accommodation experience in the future.Kind regards,SusanaHotel Lima

Dear Danielle,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay with us, and that our modern facilities and friendly staff exceeded your expectations. The entire team is very motivated by your kind observations!Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.All the best and kind regards,SusanaHotel Lima

Dear Paul,We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay.It has been a pleasure to have you stay with us and we hope to see you soon.All the best and kind regards,SusanaHotel Lima

Dear Ermanno,Thank you for taking the time to share your review with us. We're delighted to hear that you had an overall enjoyable experience during your stay.However, we apologize for any inconvenience caused by the insufficient WiFi connection. We understand the importance of a reliable internet connection for our guests, and we will certainly look into ways to improve this aspect of our service.Your feedback is invaluable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even more seamless experience in the future.All the best and kind regards,SusanaHotel Lima

Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to improve our services for future guests.We apologize for the inconvenience you experienced regarding the temperature in your room. Our standard temperature is set at 25 degrees Celsius to ensure the comfort of our guests, but we understand that individual preferences may vary. With regards to the locking of the entry cards to the accommodation before 12:00 p.m., we understand your frustration. However, it is important to note that our keys are set to automatically deactivate at 12:00 p.m., which is the standard check-out time. This measure is implemented to ensure the safety of our guests and to protect their belongings. Unfortunately, we are unable to make exceptions to this policy, but we are here to assist you in the event of future visits to ensure a smooth departure.Regarding breakfast, we apologize if you felt rushed. Our intention is always to provide a pleasant and relaxed dining experience for our guests, and we regret if this was not the case during your visit. We will address this matter with our staff to ensure that they allow our guests to enjoy their meals.We do not have records of any complaints during your stay, but if we had been made aware of any issues, we would have taken immediate action to address them and ensure your comfort. We are always looking for ways to improve our services and provide the best possible experience for our guests. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back to our hotel in the future.Kind regards,SusanaHotel Lima

Dear Tarek,Thank you for taking the time to share your wonderful feedback with us. We are glad to hear that you found the location of the hotel to be excellent. I agree, our location is perfect if you are looking to be in the center of the town, full of restaurants and bar options, close to the beach and also close to the old town.It has been a pleasure to have you stay with us and we hope to see you soon.All the best and kind regards,SusanaHotel Lima