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Bewertungen von The Sphere Serviced Residences Managed by HII

3 out of 5
The Sphere Serviced Residences Managed by HII
136 Valero Street, Salcedo Village, Stratosphere Building, Makati, Manila

Bewertungen

9,0

Wunderbar

185 von insgesamt 312 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
91 von insgesamt 312 Gästebewertungen haben eine Bewertung von 8 - Gut" "
20 von insgesamt 312 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 312 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 312 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,2/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

STA - Berlin Georgenstr

10/10 – Hervorragend

Christiane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Punktabzug gibt es, weil die Klimaanlage des Fitness-Raumes nur dann angeschaltet wurde wenn man Bescheid gibt, und es dann eine Zeitlang dauert, bis man Sport machen kann. Ohne Klimaanlage war es dort zu stickig.
Aufenthalt von 7 Nächten im April 2022
Antwort von Alec am 26. Apr. 2022
Dear Guest, Thank you for choosing to stay with us at The Sphere Serviced Residences and for taking time to provide feedback. We appreciate the 5 out of 5 rating and rest assured, your concern with the air conditioning in our gym will be looked into. We look forward to your next visit! Warmest Regards, Alexis Y. Operations Manager

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Spacious room and proximity to malls
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Allan Edison am 27. Mai 2024
Dear Ms. Jennifer,Thank you for choosing to stay at our hotel and for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the spacious room and our convenient proximity to malls during your recent visit. Providing our guests with a comfortable and enjoyable experience is always our top priority, and we are thrilled that we could meet your expectations. Your kind words are truly appreciated and will be shared with our team. It was a pleasure serving you, and we look forward to welcoming you back on your next trip. If there is anything else we can do to make your future stays even more memorable, please do not hesitate to let us know. Warm regards,

10/10 – Hervorragend

Jose Artemio

Mit dem Partner gereist
Gut: Ausstattung
Great service. All staff were so friendly from the guard, front desk and housekeeper and the restaurant has a great service. The food was delicious.The room is clean and smells good. Also great surroundings accessible to many restaurants and convenient stores.I will recommend it.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Allan Edison am 26. Mai 2024
Dear Mr. Jose,Thank you for taking the time to share your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed great service and hospitality from our dedicated team members, from the friendly guard to the accommodating front desk staff, attentive housekeepers, and the restaurant team.We are delighted that you found the food delicious and that you appreciated the cleanliness and pleasant aroma of your room. Providing a comfortable and welcoming environment for our guests is always a top priority for us, and we are happy to know that we met your expectations in this regard.It's fantastic to hear that you found our hotel's surroundings convenient with easy access to restaurants and stores. We strive to provide a convenient and enjoyable experience for all our guests, and we are glad that you found the location to be favorable.We truly appreciate your recommendation and kind words about your experience. Your satisfaction is a great source of motivation for our team to continue delivering exceptional service. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable visit in the future.Warm regards,

6/10 – Okay

Kenichi

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Allan Edison am 27. Mai 2024
Dear Valued Guest, Thank you for choosing our hotel for your recent stay and for taking the time to provide us with feedback. We appreciate your rating and would love to hear more about your stay in order to better understand how we can improve and enhance our services for future guests. If there are any specific aspects of your experience that you would like to share with us, please feel free to reach out. Your feedback is valuable to us as we continuously strive to exceed our guests' expectations. We hope to have the opportunity to welcome you back and provide you with an even better experience during your next visit. Warm regards,

10/10 – Hervorragend

Daichi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Allan Edison am 26. Mai 2024
Dear Valued Guest,Thank you for taking the time to leave us a perfect 5/5 rating! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel. Our team works hard to ensure that every guest feels welcomed, comfortable, and well taken care of, so it is truly rewarding to receive such positive feedback from you.Your high rating means a lot to us, as we always strive to provide the best possible service and accommodations for our guests. Knowing that we met or exceeded your expectations fills us with pride and motivates us to continue delivering exceptional hospitality to all our guests.We appreciate your kind words and your recommendation. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back for another outstanding stay in the future.Thank you once again for choosing our hotel. Your satisfaction is our top priority, and we look forward to serving you again soon.Warm regards,

10/10 – Hervorragend

Lloyd, Dee Why

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was very reasonable for the price. Will stay here again. Very clean and staff were always willing to assist.
Aufenthalt von 2 Nächten im April 2024
Antwort von Allan Edison am 14. Mai 2024
Dear Mr. Lloyd,Thank you for your recent visit and for sharing your positive feedback with us. We are delighted to hear that you found our property to be a great value for the price and that you were pleased with the cleanliness of our facilities.It is wonderful to know that our staff was able to assist you during your stay, as providing exceptional service is a top priority for us. We appreciate your kind words and will be sure to pass along your compliments to our team members.We are thrilled to learn that you had an enjoyable experience with us and that you are considering staying with us again in the future. We look forward to welcoming you back and providing you with another pleasant stay.If there is anything we can do to enhance your next visit, please feel free to reach out to us directly. Thank you once again for choosing our hotel, and we can't wait to have you back.Warm regards,

10/10 – Hervorragend

Cathy

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Great customer service. Staff was always helpful and friendly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Allan Edison am 14. Mai 2024
Dear Ms. Cathy,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a positive experience with our customer service team.Providing helpful and friendly service is a core value of our hotel, and we are thrilled to know that our staff members were able to assist you during your stay. Your kind words will be passed along to our team, as they take great pride in ensuring that all our guests have a pleasant and memorable experience.We appreciate your recognition of our efforts, and we look forward to serving you again in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words, and we hope to welcome you back soon.Warm regards,

8/10 – Gut

Chelsea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I loved staying here! The rooms were clean and the employees were friendly and attentive. I appreciated their recommendations and their location which is located around a bunch of walkable areas. There is also a laundry service behind the hotel which will deliver back to room for free! We will return :)
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Allan Edison am 13. Mai 2024
Dear Ms. Chelsea,Thank you for your glowing review of your recent stay at The Sphere. We are delighted to hear that you loved staying with us and that our clean rooms and friendly, attentive staff contributed positively to your experience.It is heartening to know that you appreciated the recommendations provided by our team and found our central location convenient for exploring the surrounding walkable areas. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we are thrilled that we were able to meet your expectations during your time with us.Your feedback is truly appreciated as it serves as a testament to the hard work and dedication of our team in providing exceptional hospitality. We will make sure to pass on your kind words to our employees who made your stay special.We hope to have the pleasure of welcoming you back to The Sphere in the near future. Thank you once again for choosing to stay with us and for sharing your positive experience online.Warm regards,

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We will be back for sure.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Allan Edison am 6. Mai 2024
Dear Valued Guest,Thank you for rating your recent stay with us a perfect 5 out of 5. Your positive feedback is greatly appreciated, and we are delighted to hear that you had a fantastic experience at our hotel.We strive to provide all our guests with exceptional service and a memorable stay, and it is wonderful to know that we met your expectations during your time with us. Your high rating motivates us to continue delivering top-notch hospitality to all our guests.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. Thank you for choosing to stay with us and for taking the time to share your rating.Warm regards,

8/10 – Gut

Kazuma

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
概ね良かったが部屋に小さいゴキブリがいた。
Aufenthalt von 2 Nächten im April 2024
Antwort von Allan Edison am 2. Mai 2024
Dear Mr. Kazuma,Thank you for sharing your feedback with us following your recent stay. We are pleased to hear that overall your experience was satisfactory.We sincerely apologize for the inconvenience caused by the presence of a small cockroach in your room. Please be assured that we take matters such as this very seriously, and we have already taken steps to address this issue with our pest control team to prevent any recurrence in the future.The comfort and well-being of our guests are of the utmost importance to us, and we appreciate you bringing this to our attention. Your comments will be used to guide our ongoing efforts to maintain high standards in cleanliness and hygiene.We hope that you will give us another opportunity to serve you better in the future and provide you with the exceptional stay that you deserve.Warm regards,

10/10 – Hervorragend

SAKURAI

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a very good hotel, just like any other in this price range. The room I stayed in was large and comfortable. The internet speed is shockingly bad which is really disappointing and needs to be improved.
Aufenthalt von 7 Nächten im April 2024
Antwort von Allan Edison am 2. Mai 2024
Dear Guest, Thank you for taking the time to share your feedback with us following your recent stay. We are delighted to hear that you found our hotel to be very good, and that you enjoyed the size and comfort of your room.We sincerely apologize for the disappointing experience you had with the internet speed during your stay. Providing reliable and fast Wi-Fi is a top priority for us, and we are actively working to address this issue with our service provider to enhance the connectivity and improve the overall guest experience.Your feedback is invaluable to us as it helps us identify areas for improvement, and we are committed to making the necessary changes to ensure a more seamless online experience for our guests in the future.We appreciate your understanding and patience, and we hope that you will consider staying with us again so we can demonstrate the positive changes we have made based on your comments.Warm regards,

8/10 – Gut

Ellen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check was easy and painless
Aufenthalt von 13 Nächten im April 2024
Antwort von Allan Edison am 23. Apr. 2024
Dear Guest,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are glad to see that overall, you had a positive experience at our hotel.We are always looking for ways to improve our services and facilities, so if there are any specific areas that you feel we excelled in or could enhance, please do not hesitate to share your thoughts with us. Your feedback is valuable to us in our ongoing efforts to provide exceptional experiences for all our guests.We hope to have the pleasure of welcoming you back in the future and exceeding your expectations on your next visit.Warm regards,

10/10 – Hervorragend

VIRGILIO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location. The street where the property is located is close to restaurants. My favorite restaurants is just walking distance from the condo.
Aufenthalt von 2 Nächten im April 2024
Antwort von Allan Edison am 8. Apr. 2024
Dear guest,Thank you for your wonderful feedback regarding the excellent location of our property, specifically its proximity to a variety of restaurants. We are thrilled to hear that you found the street where our hotel is situated to be convenient and close to dining options that you enjoy, making your stay even more enjoyable.It's fantastic to know that your favorite restaurants are within walking distance from our hotel, allowing you to easily access delicious meals and culinary experiences during your visit. We understand the importance of having dining choices nearby, and we are delighted that our location met your expectations in this aspect.We appreciate your positive comments and are pleased that our property's surroundings added value to your overall experience. The convenience of having restaurants nearby is something we strive to offer to all our guests, and we are glad that you were able to take advantage of this during your stay.Thank you for sharing your thoughts with us and other travelers. We hope that you had a memorable time exploring the culinary scene near our hotel and that you were able to savor some delightful meals during your visit.If you have any future plans to return to the area, we would be honored to welcome you back for another pleasant stay. Feel free to contact us if there is anything we can assist you with or if you have any preferences for your next visit.Once again, thank you for choosing to stay with us and for highlighting the convenience of our location and its proximity to your favorite restaurants. We look forward to the opportunity of hosting you again in the future!Warm regards,

4/10 – Schlecht

Val

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is not whatever they say I didn’t like it. I stay March 7-9. They try to charge everything as possible.
Aufenthalt von 1 Nacht im März 2024
Antwort von Allan Edison am 30. März 2024
Dear Valued guests,I'm sorry to hear that you did not have a positive experience during your stay with us. We take all feedback seriously and will address your concerns with our team to ensure that we are providing the best service possible. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you for sharing your feedback with us.Regards,

10/10 – Hervorragend

Roslyn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Grear
Aufenthalt von 2 Nächten im März 2024
Antwort von Allan Edison am 25. März 2024
Dear guest,Thank you for taking the time to rate your experience with us. We are delighted to see that you had a great stay at The Sphere. Your high rating is greatly appreciated, and we hope to welcome you back for another enjoyable visit in the future.Warm regards,

10/10 – Hervorragend

Francisco

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In the middle of commercial district in Makati.
Aufenthalt von 3 Nächten im März 2024
Antwort von Allan Edison am 12. März 2024
Dear guest,Thank you for taking the time to rate your recent stay with us. We are delighted to see that you had a wonderful experience at our hotel and that you were satisfied with our services. Your perfect rating is greatly appreciated!We hope to have the pleasure of hosting you again in the future. If you have any feedback or special requests for your next visit, please feel free to reach out to us. We are here to make your stay even more memorable.Warm regards,

10/10 – Hervorragend

Marilou, S SAN FRAN

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Allan Edison am 25. März 2024
Dear guest,Thank you for taking the time to rate your experience with us. We are delighted to see that you had a great stay at The Sphere. Your high rating is greatly appreciated, and we hope to welcome you back for another enjoyable visit in the future.Warm regards,

8/10 – Gut

Tomoaki

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good for price.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Allan Edison am 4. März 2024
Dear valued guest,Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel to be good value for the price. It is our goal to provide a comfortable and enjoyable experience for our guests while also offering competitive pricing.Your satisfaction is important to us, and we are grateful for your support. If there are any specific areas in which you feel we can further enhance our guests' experiences, please feel free to share your suggestions with us.We look forward to the opportunity to welcome you back for another pleasant stay in the future.Warm regards,

2/10 – Ungenügend

Eiji

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
融通が全く聞かない、口の利き方もなっていない。 もう二度と、このホテルは使わない。
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Allan Edison am 29. Feb. 2024
Dear Valued guest,Upon investigation, you were currently staying in a studio room and had requested an extension to a one-bedroom suite. As we were fully booked and expecting another guest for your current studio room, our Front Office Associate politely asked if you could check out of the studio room and transfer to a one-bedroom suite once it was vacated and cleaned by housekeeping. However, you declined and chose to stay in the current room, accepting the downgrade. Later in the afternoon around 5 pm, we received a cancellation for a one-bedroom suite and offered to move you back to your original room, but you declined. We want to clarify that we provided all possible options to ensure a hassle-free stay, but you declined these options. This was the only concern we noted during your stay.Please know that your concerns have been noted, and we will continue to strive for better communication and service in the future. We hope for the opportunity to welcome you back and demonstrate our commitment to your satisfaction.Regards,

10/10 – Hervorragend

Maria

Gut: Zustand der Unterkunft
Location was great!!! Love that restaurants and malls are just a short distance away.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Allan Edison am 26. Feb. 2024
Dear Ms. Maria,Thank you for your positive feedback! We're glad to hear that you enjoyed our convenient location with nearby restaurants and malls. We strive to provide a great experience for our guests, and it's wonderful to know that our location added value to your stay. If there is anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!Regards,

2/10 – Ungenügend

Eiji

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
スタッフの対応が、最悪。 2度と宿泊しません!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Allan Edison am 26. Feb. 2024
Dear Valued guest,Upon investigation, you were currently staying in a studio room and had requested an extension to a one-bedroom suite. As we were fully booked and expecting another guest for your current studio room, our Front Office Associate politely asked if you could check out of the studio room and transfer to a one-bedroom suite once it was vacated and cleaned by housekeeping. However, you declined and chose to stay in the current room, accepting the downgrade. Later in the afternoon around 5 pm, we received a cancellation for a one-bedroom suite and offered to move you back to your original room, but you declined. We want to clarify that we provided all possible options to ensure a hassle-free stay, but you declined these options. This was the only concern we noted during your stay.Please know that your concerns have been noted, and we will continue to strive for better communication and service in the future. We hope for the opportunity to welcome you back and demonstrate our commitment to your satisfaction.Regards,

10/10 – Hervorragend

Jose Luis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is located in the central business district of Makati and is easily accessible to all areas of Metro Manila
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Allan Edison am 18. Feb. 2024
Dear valued guest,Thank you for your wonderful rating and for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay and found our property conveniently located in the central business district of Makati.We take pride in providing a convenient and accessible location for our guests, allowing them to easily explore and access all areas of Metro Manila. It is always our goal to ensure that our guests have a seamless and enjoyable experience during their visit.We appreciate your kind words and high rating, as it serves as an encouragement for our team. Should you have any future visits to the area, we would be thrilled to welcome you back to our property.Thank you once again for choosing our hotel. We look forward to serving you again in the future.Warm regards,

8/10 – Gut

Anshu

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Short stay, breakfast options very limited and can be improved
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Allan Edison am 18. Feb. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We appreciate your high rating and the opportunity to address your concerns about the limited breakfast options during your short stay.We regret that our breakfast offerings did not fully meet your expectations, and we will certainly take your comments into consideration as we continuously strive to improve our services. Your feedback is invaluable to us, and we will use it to make necessary enhancements to our breakfast options to better satisfy the diverse preferences of our guests.We hope that despite this, you were able to enjoy the other aspects of your stay with us. Your satisfaction is important to us, and we would love to have the opportunity to welcome you back for an improved experience on your next visit.Thank you once again for sharing your thoughts, and we look forward to the possibility of hosting you again in the future.Warm regards,

10/10 – Hervorragend

Christopher

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stayed for one night. Friendly staff, great accommodation, coffee shop and restaurant next door. Would definitely stay again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Allan Edison am 15. Feb. 2024
Dear Valued guests,Thank you so much for taking the time to leave us a high rating! We are delighted to hear that you had an enjoyable stay with us. Our team works hard to provide a memorable experience for all our guests, and we are thrilled to know that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. If there is anything specific you would like to highlight about your experience, please feel free to share it with us. Your feedback is invaluable to us as we strive to continuously improve our services.Once again, thank you for choosing to stay with us. We look forward to hosting you again soon!Warm regards,

10/10 – Hervorragend

David, Woodbridge

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, super clean, comfortable room, and very walkable in a safe location.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Allan Edison am 15. Feb. 2024
Dear Valued guests,Thank you so much for taking the time to leave us a high rating! We are delighted to hear that you had an enjoyable stay with us. Our team works hard to provide a memorable experience for all our guests, and we are thrilled to know that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. If there is anything specific you would like to highlight about your experience, please feel free to share it with us. Your feedback is invaluable to us as we strive to continuously improve our services.Once again, thank you for choosing to stay with us. We look forward to hosting you again soon!Warm regards,

8/10 – Gut

Hubert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Emplacement idéal avec personnel serviable
Hôtel très bien situé avec des chambres convenables. Le coffee shop restaurant qui lui est attenant (pas la Starbucks, l’autre) est très sympathique. Personnel très serviable et surtout avec une réception ouverte 24 heures sur 24 ce qui est pratique quand on arrive très tard avec le dernier vol à l’aéroport.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Allan Edison am 15. Feb. 2024
Dear Valued guests,Thank you so much for taking the time to leave us a high rating! We are delighted to hear that you had an enjoyable stay with us. Our team works hard to provide a memorable experience for all our guests, and we are thrilled to know that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. If there is anything specific you would like to highlight about your experience, please feel free to share it with us. Your feedback is invaluable to us as we strive to continuously improve our services.Once again, thank you for choosing to stay with us. We look forward to hosting you again soon!Warm regards,

6/10 – Okay

Tommy

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Overall it was a good stay. The front desk staff were very friendly and accommodating. Just an issue that one of the housekeeping staff forcibly tried to enter my room even with the bolts on, and when confronted, he said he was just instructed to clean up for check out this was literally a day after i first checked in, which meant i was still stayinf for another 2 nights
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Allan Edison am 15. Feb. 2024
Dear Mr. Tommy,Thank you for sharing your recent experience with us. We are pleased to hear that you found our front desk staff to be friendly and accommodating.We sincerely apologize for the inconvenience caused by the misunderstanding with our housekeeping staff. Please be assured that we take such incidents very seriously, and we will address this matter with our housekeeping team to ensure that all staff members are fully aware of the guests' check-in and check-out dates to avoid any recurrence of such issues in the future.Your comfort and security are of utmost importance to us, and we regret that this incident occurred during your stay. We appreciate your understanding and thank you for bringing this to our attention.We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay.Kind regards,

10/10 – Hervorragend

Corey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Allan Edison am 5. Feb. 2024
Dear Mr. Corey,Thank you so much for the perfect rating! We are thrilled to hear that you had a wonderful experience during your recent stay at our hotel. Our team works diligently to ensure that every guest has a memorable and enjoyable visit, and it is truly rewarding to receive such positive feedback.We hope to welcome you back soon for another exceptional stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm regards,

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Allan Edison am 1. Feb. 2024
Thank you so much for taking the time to leave us such a wonderful rating. We are thrilled to hear that you had a great experience with us and we truly appreciate your feedback. We look forward to welcoming you back on your next visit.Regards,

10/10 – Hervorragend

Nicolas Singayan

Place is equidistant to transport and malls
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Allan Edison am 1. Feb. 2024
Thank you so much for taking the time to leave us such a wonderful rating. We are thrilled to hear that you had a great experience with us and we truly appreciate your feedback. We look forward to welcoming you back on your next visit.Regards,

10/10 – Hervorragend

Theodore

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Allan Edison am 1. Feb. 2024
Dear Mr. Theodore,Thank you so much for taking the time to leave us such a wonderful rating. We are thrilled to hear that you had a great experience with us and we truly appreciate your feedback. We look forward to welcoming you back on your next visit.Regards,

8/10 – Gut

Kotoe

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Allan Edison am 15. Feb. 2024
Dear Valued guests,Thank you so much for taking the time to leave us a high rating! We are delighted to hear that you had an enjoyable stay with us. Our team works hard to provide a memorable experience for all our guests, and we are thrilled to know that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. If there is anything specific you would like to highlight about your experience, please feel free to share it with us. Your feedback is invaluable to us as we strive to continuously improve our services.Once again, thank you for choosing to stay with us. We look forward to hosting you again soon!Warm regards,

10/10 – Hervorragend

Lauro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Allan Edison am 17. Jan. 2024
Dear valued guest,Thank you for taking the time to rate our services, and for awarding us with an excellent 5-star rating. We are delighted to hear that you enjoyed your experience with us. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future.Warm regards,

6/10 – Okay

SANGHOON

Mit einer Gruppe gereist
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Allan Edison am 17. Jan. 2024
Dear guest,Thank you for taking the time to leave us a rating. We value all feedback from our guests, and we're always looking for ways to improve. If there's anything in particular that we could have done better to make your experience a 10 out of 10, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an outstanding experience.Warm regards,

10/10 – Hervorragend

Josephine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ça a était bien passé. Personnels agréable et sympathique. Rien à dire
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Allan Edison am 12. Jan. 2024
Dear valued guest,Thank you for taking the time to share your experience with us. We are pleased to hear that you found our staff pleasant and friendly during your stay. Providing exceptional service is a top priority for us, and it is always rewarding to receive positive feedback.We are delighted that you had a pleasant experience overall. Your kind words will be shared with our team, who will be encouraged by your feedback.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,

8/10 – Gut

Kane

Antwort von Allan Edison am 15. Feb. 2024
Dear Valued guests,Thank you so much for taking the time to leave us a high rating! We are delighted to hear that you had an enjoyable stay with us. Our team works hard to provide a memorable experience for all our guests, and we are thrilled to know that we could meet your expectations.We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. If there is anything specific you would like to highlight about your experience, please feel free to share it with us. Your feedback is invaluable to us as we strive to continuously improve our services.Once again, thank you for choosing to stay with us. We look forward to hosting you again soon!Warm regards,

10/10 – Hervorragend

Vicente

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Allan Edison am 17. Jan. 2024
Dear valued guest,Thank you for taking the time to rate our services, and for awarding us with an excellent 5-star rating. We are delighted to hear that you enjoyed your experience with us. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future.Warm regards,

10/10 – Hervorragend

Daisy

Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Allan Edison am 17. Jan. 2024
Dear valued guest,Thank you for taking the time to rate our services, and for awarding us with an excellent 5-star rating. We are delighted to hear that you enjoyed your experience with us. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future.Warm regards,

8/10 – Gut

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Allan Edison am 19. Dez. 2023
Dear Ms. Patricia,Thank you so much for taking the time to leave us a rating. We truly appreciate your feedback and are grateful that you chose to stay with us. Your satisfaction is our top priority, and we are delighted to know that you had a positive experience during your time with us.If there is anything else we can do to enhance your future stays or if you have any suggestions for improvement, please don't hesitate to let us know. We value your input and are committed to continuously providing excellent service.Once again, thank you for your kind words. We hope to have the pleasure of hosting you again in the future.Best regards,

8/10 – Gut

SHUICHI

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Allan Edison am 7. Jan. 2024
Dear Guest,Thank you for taking the time to rate your experience with us. We are glad to see that you had a positive stay. If there is anything specific that you feel we could improve upon, please feel free to reach out to us. We value your feedback and hope to welcome you back for an even better experience in the future.Best regards,

10/10 – Hervorragend

Bart

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved the pool and Gym , The people working there are top notch.
Aufenthalt von 4 Nächten im November 2023
Antwort von Allan Edison am 19. Dez. 2023
Dear Mr. Bart,Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are grateful that you chose to stay with us. Your satisfaction is our top priority, and we are delighted to know that you had a positive experience during your time with us.If there is anything else we can do to enhance your future stays or if you have any suggestions for improvement, please don't hesitate to let us know. We value your input and are committed to continuously providing excellent service.Once again, thank you for your kind words. We hope to have the pleasure of hosting you again in the future.Best regards,

8/10 – Gut

Jean Pierre

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing time
Good weather nice place to visit
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Allan Edison am 11. Dez. 2023
Dear Mr. Jean Pierre,Thank you for sharing your experience with us! We're thrilled to hear that you had a relaxing time during your stay at our hotel and enjoyed the good weather. We strive to provide a pleasant and comfortable environment for our guests, and we're glad that you found our place nice to visit. Should you decide to come back, we'll be more than happy to welcome you again for another enjoyable stay. Thank you once again for your kind review!

10/10 – Hervorragend

Jacob

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is close by!
Aufenthalt von 12 Nächten im November 2023
Antwort von Allan Edison am 5. Dez. 2023
Dear Mr. Jacob,Thank you for sharing your positive experience! It's wonderful to hear that everything is close by where you are staying. Being in a location with easy access to essential services, amenities, and attractions can greatly enhance the overall travel experience. Whether it's having attractions, restaurants, shops, or transportation options within a short distance, it makes exploring and enjoying your surroundings much more convenient and enjoyable. I'm glad you have found such a convenient location for your stay. If there's anything else I can assist you with, please feel free to let me know!

10/10 – Hervorragend

Christopher

Aufenthalt von 11 Nächten im November 2023
Antwort von Allan Edison am 23. Nov. 2023
Dear Mr. Christopher,Thank you for taking the time to review our hotel and giving us a perfect score. We truly appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay.Your satisfaction is our top priority, and we are thrilled to know that we were able to meet your expectations. We hope that your time with us was comfortable, and our facilities and services were up to your standards.If you have any specific comments or suggestions that you would like to share with us, please feel free to reach out. We always strive to improve and provide the best possible experience for our guests.Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future.Warm regards,

10/10 – Hervorragend

Masami

Aufenthalt von 3 Nächten im November 2023
Antwort von Allan Edison am 21. Nov. 2023
Dear Mr. Masami,Thank you so much for taking the time to rate your recent stay at our hotel. We truly appreciate your perfect rating and are thrilled to hear that you had a great experience with us.We strive to provide exceptional service to each and every guest, and it is always rewarding to know that our efforts have been successful. Your positive feedback motivates us to continue delivering memorable stays and experiences.If you have any specific comments or suggestions that could further enhance our services, please do not hesitate to let us know. We value your input and take every opportunity to improve.Once again, thank you for choosing our hotel. We hope to have the pleasure of welcoming you back in the near future.Best regards,

10/10 – Hervorragend

jay

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Allan Edison am 20. Nov. 2023
Dear Mr. Jay,Thank you for taking the time to share your experience and giving us a perfect 10/10 rating! We are thrilled to hear that you had such a wonderful stay with us. Our team strives to provide exceptional service, and it is rewarding to know that we succeeded in meeting your expectations.We look forward to welcoming you back on your future visits. If there is anything else we can assist you with, please feel free to reach out.Thank you once again for choosing our property. Have a fantastic day!Best regards,

6/10 – Okay

NOEL

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room has a wet mildew moldy odor which is present in a lot of Phillipines hotels. Can’t recommend the place.
Aufenthalt von 3 Nächten im November 2023
Antwort von Allan Edison am 13. Nov. 2023
Dear Mr. Noel,Thank you for sharing your feedback about your experience at our hotel. We apologize for any inconvenience caused by the wet and moldy odor in your room. We take such matters seriously and will address this issue promptly to ensure it does not happen again in the future. Your feedback is valuable to us as we strive to provide a pleasant and comfortable stay for all our guests. We appreciate your honesty and regret that we were unable to meet your expectations on this occasion. If there is anything else we can do to assist you, please let us know.Regards,

10/10 – Hervorragend

jay

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great Location, Comfortable Rooms!
Sphere is in a great location, stayed here many times, close to triangle and Greenbelt, plenty of restaurants in the area, staff is great, rooms are very nice and well maintained. Highly recommend!
Aufenthalt von 3 Nächten im November 2023
Antwort von Allan Edison am 12. Nov. 2023
Dear Mr. Jay,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our location to be great and our rooms comfortable. It's wonderful that you have stayed with us multiple times and enjoyed the location, as well as the variety of restaurants in the area. Our staff works hard to provide excellent service, and we're glad they made a positive impression on you. We appreciate your recommendation and look forward to welcoming you back in the future!Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
長期滞在向け
ロケーションが良く滞在しやすい。スタッフはフレンドリー。上層階はレジデンスになっていて、エレベータが共用なので朝は時間がかかる。
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Allan Edison am 11. Nov. 2023
Dear valued guest,Thank you for taking the time to share your positive feedback regarding your recent stay at The Sphere. We are thrilled to hear that you found our location convenient and enjoyed your overall experience with us.We take pride in offering a friendly and welcoming environment, and we are delighted to know that our staff left a positive impression on you. Providing exceptional service is one of our top priorities, and we are glad that our team met your expectations.Regarding the elevators, we understand that the shared nature of them, particularly during peak morning hours, may cause some delays. We apologize for any inconvenience this may have caused you. We are continuously assessing ways to improve our guests' experience, and we will certainly take your comments into consideration.Thank you once again for choosing to stay with us. We greatly appreciate your feedback, and it helps us to better serve our valued guests. If you decide to visit us again in the future, please feel free to reach out to our team who will be more than happy to assist you with any specific requests or preferences you may have.Warm regards,