2/10 – Ungenügend
Karen, Germany
4. Mai 2018
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Apartment in Eastwood Manila
I think 1 star is too much. They deserve 0. We booked the unit 3 months ahead of time to avoid stress of any form. We expected to stay in place where we could relax but what happen is otherwise. Tired and exhausted (due to a long hours of travel) the next thing we want to do is to rest. But upon reaching the building, the guards were clueless of our presence, I dont mean a grandeous welcome but atleast someone from them inform our arrival,
so the guards asked us to wait for the owner but instead her coming.. two of her assistants led us to the unit. At the elevator and the hallway smells like a rotten rat up to our room. To our dismay, the unit we booked is far from the pictures in the ads. The space is very limited due to its oversized furniture excessive cabinets/drawers, gigantic and obsolete aircon which produces too much noise made our nights sleepless. The place is not well maintained from its dusty curtains and too many decor most of it are broken, its already summer but christmas decor are still on display. torn out sofa and dining chairs. The oven is not working filled with rusty pans good for disposal. We were informed that the owner was out of the country for medical issue but she should atleast assign or train somehow knowledgable enough incase technical issue need to fix. After all, business is business.As advertised, the unit has a high speed internet connection. Frankly, a total lie. This cause major inconvenience and hassle on our entire stay.
Karen
Aufenthalt von 13 Nächten im April 2018