Dear Valued Guest, Greetings from Red Planet Manila Binondo! Thank you for taking the time to share your insightful feedback. We are delighted to know that you had a wonderful hotel experience and that you truly enjoyed the modern comfort of our facilities and the genuine hospitality of our associates. It was a pleasure to host your stay and we look forward to welcome you back at our Planet! Sincerely, Ram Millan Hotel Manager

Hi Nirvaan, Thank you so much for your kind words! We're delighted to hear that you enjoyed our location and found our staff friendly. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.We look forward to welcoming you back in the future!Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Nirvaan, Thank you so much for your wonderful review! We're thrilled to hear you had a great stay and found our staff friendly. Your positive feedback means a lot to us and motivates us to continue providing excellent service. We look forward to welcoming you back soon!Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Rodolfo, Thank you for your feedback. We sincerely apologize for any inconvenience regarding the toiletries. While our hotel offers basic accommodations, we do have toothbrushes, toothpaste, and slippers available at the Frontdesk for a minimal cost. Your comfort is important to us, and we appreciate your understanding.Thank you for choosing to stay with us. We look forward to welcoming you again soon. Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Christian.We are ecstatic towards the perfect score you have given us. The hotel is striving to always provide quality lodging and your appreciativeness makes us more energize to keep us on delivering and giving a memorable experience for the guest to behold. Hoping to welcome you again on your next vacation in Manila Chinatown.Best regards,Ryan CodilanDuty Manager

Hi Glenn, First and foremost, please accept our sincerest apologies for the extremely disappointing experience you encountered during your recent stay at our hotel. It deeply concerns us to learn about the issues you faced, and we are truly sorry for any discomfort or inconvenience caused.Regarding the concerns you raised:Roach infestation: We are truly appalled to hear about the presence of roaches in your room and the subsequent treatment not being effective. Immediate action has been taken to address this issue comprehensively, including a thorough treatment of the entire 5th floor to ensure the cleanliness and comfort of our guests.TV outages: We apologize for any inconvenience caused by the TV outages during your stay. We understand the frustration this may have caused and will investigate this matter further to ensure the TV systems are functioning properly for all our guests.Housekeeping service: We sincerely apologize for the oversight in cleaning your room despite your request. We will address this with our housekeeping team to ensure that all guest requests are promptly attended to and that our standards of cleanliness are consistently upheld.We deeply value your previous stays and are truly disappointed to have failed to meet your expectations this time. Please rest assured that we are taking immediate steps to address the issues raised and prevent similar occurrences in the future.We understand your decision not to stay with us again, but we sincerely hope that you will reconsider. Your feedback is invaluable to us, and we are committed to regaining your trust and providing you with the exceptional experience you deserve.Once again, please accept our deepest apologies for the shortcomings you experienced. We hope to have the opportunity to welcome you back and restore your faith in us.Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Howard.Thank you and we are very happy to hear that you have liked and enjoyed your stay with us. Red Planet Hotels will surely provide you with a clean room, quality 5-star service and affordable price-worthy rate deal you truly deserve. Hope to see you again soon.Best regards,Ryan CodilanDuty Manager

Hi Mario, Thank you so much for your incredibly kind words! We're absolutely delighted to hear that you had a perfect experience with us and that our staff left such a positive impression on you.At Red Planet Manila Binondo, we consider hospitality to be our top priority, and we're thrilled that our team's dedication to providing courteous, friendly, and helpful service made your stay memorable.Once again, thank you for the perfect rating and for choosing to stay with us, it would be our pleasure to welcome you again on your next visit in Manila and ensure that your next stay with us is just as perfect as the last.Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Jose.We are ecstatic with your appreciation towards our staff genuine hospitality and your excellent commendation about our hotel. Guest like you fuels our mind, body and soul to really work hard and give the best hotel service so guest will have a perfect, memorable experience staying with us. Looking forward to welcome you again on your next booking.Sincerely,Ryan CodilanDuty Manager

Hi Jean, Thank you very much for taking the time to share your feedback with us. We greatly appreciate your kind words regarding our hotel's location and cleanliness. It's always rewarding to hear that our guests enjoyed their stay.We also appreciate your honest feedback about the size of the room. While we strive to provide comfortable accommodations for all our guests, we understand that room size can be a crucial aspect of the overall experience. Rest assured, your comments will be taken into consideration as we continuously strive to improve our services.We're delighted to hear that despite the room size, you were able to enjoy a restful night's sleep. Ensuring our guests' comfort and satisfaction is our top priority, and it's wonderful to know that you left feeling rested.Once again, thank you for choosing to stay with us and for sharing your experience. We hope to have the pleasure of welcoming you back in the future.Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Jose, Greetings from Red Planet Manila Binondo! Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us and that you found our location convenient for exploring different areas and enjoying local shopping and dining experiences. We take great pride in providing welcoming and friendly service to all our guests, and we're delighted that our staff made your stay memorable. We can't wait to welcome you back next time you're in the area! Safe travels back to Canada!Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Darryl, Greetings from Red Planet Manila Binondo! Thank you for taking the time to share your feedback. We're deeply sorry to hear about your disappointing experience during your recent stay with us. Please accept our sincerest apologies for falling short of your expectations.We take the safety and comfort of our guests very seriously, and we regret that you encountered an uncomfortable situation with beggars outside the premises. Rest assured, we're actively addressing this concern to ensure the security of our guests and the surrounding area.Regarding the maintenance issues you mentioned, we apologize for any inconvenience caused by the electrical circuits and TV. We're working diligently to rectify these issues to ensure they do not reoccur in the future.As for the noise disturbance and location concerns, we understand how this can greatly impact your overall experience. We continuously strive to provide a peaceful and enjoyable environment for all our guests and will take steps to minimize any disturbances in the future.We're glad to hear that you found the bed comfortable, although we regret that the overall design did not meet your expectations. Your feedback is invaluable to us as it helps us identify areas for improvement.We truly value your feedback, and we hope that you will reconsider staying with us in the future. Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Jose, Greetings from Red Planet Manila Binondo!It is always a pleasure to know that our guests are satisfied with their stay as it is what we strive for every day. Thank you for the perfect rating and for choosing to stay with us. It was our pleasure to serve you and we look forward to having you with us again soon. Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Noelito, Thank you very much for sharing with us your feedback. Letting us know what you like and don't like about your experience will greatly help us improve. We are delighted to know that you have enjoyed your stay and that we have met most of your expectations in terms of the location, service of our staff and value for money.Thank you for the perfect rating and for choosing to stay with us. We look forward to the pleasure of welcoming you back in the not too distant future. Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Robert,Thank you for the perfect rating and for choosing Red Planet Manila Binondo. It was our pleasure to serve you and we look forward to serving you again soon. Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Raezil.Greetings from Red Planet Manila Binondo! We are extremely happy that we met your expectations in staying with us. Red Planet Hotels are very accessible and strategic with its locations to cater our valued guest needs and wants. Your feedback will surely be shared to our whole team. We hope that you can visit us again here in Binondo soon. Best regards, Ryan Codilan Duty Manager

Hi Christian.Thank you for the five star rating and positive feedback. Your overall satisfaction is important to us so we can create more memorable experiences for our guest to treasure.We hope to accommodate you again soon. Have a nice day!Best regards,Ryan CodilanDuty Manager

Good day Mr. Joel!Greetings from Red Planet Manila Binondo!Thank you for taking the time to share your thoughts and for rating us with high scores. We are glad that you enjoyed your stay with us despite the inconvenience from our TV cable. On behalf of our cable provider, we would like to sincerely apologize for that matter. The restoration of the cable in the are is still on going. Rest assured that we are monitoring the status of the restoration daily. We hope that this will not hinder you from staying with us again. Thank you and best regards,Franz DollenteDuty Manager

Hi Joel.Thank you for your very kind review! It is gratifying to read reviews such as yours, and know that you recognize the impeccable rooms and quality hospitality we all strive to deliver despite of the cable issue and your suggestion to have additional facecloth.We hope to welcome you again in the most affordable luxury 5-star service in Chinatown.Have a great day!Best regards,Ryan CodilanDuty Manager

Hi Arthur, Greetings from Red Planet Manila Binondo!Thank you for your support and for the very good rating. It was our pleasure to serve you and we look forward to more opportunities to welcome you back in Binondo. Until then, do stay safe! Sincerely yours, Maria Linda B. Asumo Hotel Manager

Good day Ms. Leila!Greetings from Red Planet Manila Binondo!We would like to thank you for taking the time in giving us a pleasant review and for rating us. This will surely boost our team's confidence to continue delivering excellent service. Please allow us to apologize on behalf of our cable service provider. They are still on going with the restoration. Rest assured that we are monitoring the issue. We are looking forward to accommodate you again soon.Thank you and best regards,Franz DollenteDuty Manager

Hi Ryan, Thank you for the 5-star rating for taking the time to rate us during your recent stay. It was our pleasure to serve you and we look forward to serve you again in the near future.Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Arthur, Thank you for taking the time to rate our hotel following your recent stay. We are glad that you had an enjoyable visit. Thank you for choosing Red Planet Manila Binondo and looking forward to having you with us again soonSincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Randy, Excellent 5-star review! Thank you very much for choosing Red Planet Manila Binondo. We are delighted to receive your positive review and to learn that you thoroughly enjoyed your stay with us. Your kind words regarding our Hotel, exceeded your expectation on room cleanliness is greatly appreciated. It is our pleasure to provide our guests with exceptional service and unforgettable experiences and so I am glad that we made a difference in your stay. We will definitely make sure to convey your compliments to the team. Your recognition on their efforts will serve as an inspiration to continue delivering an exceptional service to our guests. Thank you for your support and we look forward to the pleasure of welcoming you back soon. Until then, do stay safe! Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Carlos, Thank you so much for your kind words and perfect score review. We are delighted to hear that you had a fantastic stay at our Hotel and enjoyed our top-notch facilities and friendly staff. It means a lot to us to know that we were able to provide you with a clean and comfortable room, ensuring your utmost satisfaction throughout your stay. We take great pride in delivering exceptional service to our guests and knowing that our efforts were recognized and appreciated bring us immense joy. We value your patronage and would be thrilled to welcome you back for another memorable experience in the future. Thank you once again, for choosing Red Planet Manila Binondo and we hope to have the opportunity to serve you again soon. Sincerely yours, Maria Linda B. Asumo Hote l Manager

Hi Rosalie.Your great commendation about your stay is highly appreciated. The high rating is the best compliment we can receive. Thank you for your loyalty and nothing would give us greater pleasure than welcoming you back again soon.Best regards,Ryan CodilanFront Office Supervisor

Hi Cherry Anne.Thank you for the awesome perfect rating and we look forward to seeing you back again soon!Sincerely, Ryan Codilan Front Office Supervisor

Hi Tommy, Thank you for choosing Red Planet Manila Binondo and for the 3-star rating. We can't wait to welcome you back soon. Until then, do stay safe.Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Jucita Rose, Greetings from Red Planet Manila Binondo! Thank you for the very good rating and for staying with us. We appreciate your loyalty and your continued trust in Red Planet Hotels and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. We certainly appreciate your generous words particularly on staff courtesy, location and cleanliness. We greatly value your support and look forward to welcoming you back in the near future. Thank you for choosing to stay with us and we look forward to having you with us again soon. Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Joel.Fantastic 5-star review. Thank you for choosing Red Planet Manila Binondo. We are thrilled to hear that you enjoyed your stay with us and that we were able to provide you with a memorable experience.Hope to see you soon.Best regards,Ryan CodilanFront Office Supervisor

Hi Joel, Thank you for staying with us in Red Planet Manila Binondo and for the perfect rating. It was our pleasure to serve you, my team and I look forward to welcoming and sharing our warm Filipino hospitality with you on your next visit.Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Colin, Excellent 5-star review! Thank you very much for choosing Red Planet Manila Binondo. We are glad to receive your positive review and to learn that you thoroughly enjoyed your stay with us. Your kind words regarding the cleanliness of our Hotel and very friendly and accommodating staff, is greatly appreciated. It is our pleasure to provide our guests with exceptional service and unforgettable experiences and so I am happy that we made a difference in your stay. We will definitely make sure to convey your compliments to the team. Your recognition on their efforts will serve as an inspiration to continue delivering our brand of genuine hospitality.Thank you for your support and we look forward to the pleasure of welcoming you back soon. Until then, do stay safe! Sincerely yours, Maria Linda B. Asumo Hotel Manager

Hi Jerry.Thank you for your high ratings and good commendation of our hotel. We are the newest branch among all Red Planet Hotels, which we are proud of and we always make sure that our property is at its best shape. We apologize on behalf of our cable provider as they are still in progress restoring the lines in the area. I hope this will not hinder you in staying with us again in the future.Have a great day.Sincerely,Ryan CodilanFront Office Supervisor

Hi Richard, Thank you for choosing Red Planet Manila Binondo and for the very good rating. We can't wait to welcome you back soon. Until then, do stay safe.Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi David.We are very ecstatic with your appreciation towards our staff genuine hospitality and your excellent commendation about our hotel. Guest like you fuels our mind, body and soul to really work hard and give the best hotel service so guest will have a perfect, memorable experience staying with us. Looking forward to welcome you again on your next booking.Sincerely,Ryan CodilanFront Office Supervisor

Hi Gracia, It is always a pleasure to know that our guests are satisfied with their stay as it is what we strive for every day. Thank you for the very good rating and for choosing Red Planet Manila Binondo. We look forward to another visit in a not too distant future. in the meantime, do stay safe. Sincerely yours,Maria Linda B. Asumo Hotel Manager

Hi Zyra.Thank you for the awesome perfect score. It is our honor to host your stay within the metro, Chinatown it is. We always give the best lodging experience and luxurious yet simple comfortable, enjoyable stay that you truly deserve. Hoping to seeing you again in Binondo.Have a great day!Best regards,Ryan CodilanFront Office Supervisor

Hi Nelson,Greetings from Red Planet Manila Binondo!I would like to extend that we are glad to hear that you appreciate our clean, modern and minimalistic approach on our visual aesthetic. We are really excited to bring more upgrades and additional features on our brand for the betterment of the hotel quality service. We hope to welcome you again on your next vacation.Sincerely,Cheryl DatuinFront Office Supervisor

Hi Gracia, Thank you for staying with us in Red Planet Manila Binondo and for the 5-star rating. It was our pleasure to serve you, my team and I look forward to welcoming and sharing our warm Filipino hospitality with you on your next visit in Manila. Until then, do stay safe!Sincerely yours,Maria Linda B. Asumo Assistant Hotel Manager

Hi Edgardo, Greetings from Red Planet Manila Binondo! We would like to thank you for bringing your concerns to our attention. We regret to know that the towels provided outlets were not anymore acceptable. Rest assured that this will be looked into. We sincerely apologize for the disappoint. As for the cable signal, areas of Tondo, Binondo, Quiapo and Sta. Cruz doesn't have cable connection and Broadband since it was damaged due to the electric posts that went down on Ongpin street 2 weeks ago and restoration are still on going as per our cable service provider. An apology will regrettably not alter the outcome of your experience in this occasion but nevertheless I do extend it with all sincerity. Thank you for staying with us and do stay safe. Sincerely yours, Maria Linda B. Asumo Assistant Hotel Manager

Hi Yoshino.Greetings from Red Planet Manila Binondo!We are extremely glad that you had a pleasant stay with us. Our modern, minimalistic and comfortable beds are really known as our best selling points. The staff ensure that we give warm hospitality and superb assistance to all of our valued guest. We highly appreciate your high ratings and we hope to see you again soon. Best regards, Ryan Codilan Front Office Supervisor

Hi Andrew, Greetings from Red Planet Manila Binondo!We are concerned to get the 1 star rating. It would be much appreciated if details can be provided what made your stay poor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Please accept our apologies for any inconvenience during your recent stay but we hope that this will not deter you from staying with us again. Sincerely yours,Maria Linda B. Asumo Assistant Hotel Manager

Hi Rea.Greetings from Red Planet Manila Binondo!We are extremely glad that you had a pleasant stay with us. Our modern, minimalistic and comfortable beds are really known as our best selling points. The staff ensure that we give warm hospitality and superb assistance to all of our valued guest. We highly appreciate your high ratings and we hope to see you again soon. Best regards, Ryan Codilan Front Office Supervisor

Hi Glenn, We really appreciate your taking the time to share with us your experience during your your recent stay and what you think needs to be improved. I am truly concerned to learn of your disappointment especially pertaining to our facilities as this does not reflect our Red Planet standards. Please accept our apologies. It is through feedback like this that we will be able to continually improve in giving the best service to our guests. Rest assured we will continually strive to ensure that our facilities exceeds our guest's expectation.Thank you for Choosing Red Planet Manila Binondo and for the perfect score. Looking forward to having you with us again soon. Sincerely yours,Maria Linda B. Asumo Assistant Hotel Manager

Hi Glenn, Appreciate your comments during your recent stay with us. It is with regret that you have experienced such unexpected 2 days Cable Interruption due to technical issues from our cable service provider. We hope it won't hinder you in coming back soon. Once again, our utmost thank you for staying with us and we are glad that despite some inconvenienced, you still give us a perfect rating and had a good stay. Sincerely yours, Maria Linda B. Asumo Assistant Hotel Manager

Dear Glenn,Greetings from Red Planet Manila Binondo!Thank you for taking the time to share your insightful feedback during your recent stay with us. We are delighted to know that you had a wonderful hotel experience and that you truly enjoyed the modern comfort of our facilities and the genuine hospitality of our associates.It was a pleasure to host your stay and we look forward to welcome you back in a not too distant future.Sincerely yours,Maria Linda B. AsumoAssistant Hotel Manager

Hi Amelia,Greetings from Red Planet Manila Binondo!Thank you for taking the time to rate us during your recent stay. We would like to express our sincere gratitude for given us the perfect score. Rest assure that we will continue to go the extra mile to ensure that we deliver the best guest experience.Sincerely,Maria Linda B. Asumo Assistant Hotel Manager

Dear April, Thank you for your feedback and for letting us know what areas did you not like during your stay. We shall make it an area to focus and improve on the next time. However, we are delighted to know that our strategic location was to your liking. Thank you for staying with us and looking forward to welcome you back soon. Sincerely yours,Maria Linda B. AsumoAssistant Hotel Manager

Dear Daniel,Thank you for choosing to stay with us and for the very good rating. We look forward to seeing you back again soon!Sincerely yours,Maria Linda B. AsumoAssistant Hotel Manager

Dear Gitte, Thank you for the perfect rating and for choosing to stay with us. We look forward to the pleasure of welcoming you back in the not too distant future. Sincerely yours,Maria Linda B. Asumo Assistant Hotel Manager