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Bewertungen von Pacific Bay Grand Suites

2.5 out of 5
Pacific Bay Grand Suites
1622 J. Bocobo Street, Manila, NCR

Bewertungen

7,0

Gut

11 von insgesamt 35 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 von insgesamt 35 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 35 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 35 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 35 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

7,0/10

Personal & Service

6,4/10

Ausstattung

6,6/10

Zustand der Unterkunft

6,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

ogie

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Love this place highly recommended
Aufenthalt von 7 Nächten im April 2024
Antwort von Reservation Team am 29. Apr. 2024
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Gut

Masamitsu

Aufenthalt von 1 Nacht im April 2024
Antwort von Reservation Team am 29. Apr. 2024
Dear valued guest,Thank you for your review and for choosing us. We are glad that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

6/10 – Okay

Ivan

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Staff very friendly and helpful. The room is full of cockroaches had to buy bug spray to slow them down.
Aufenthalt von 12 Nächten im März 2024
Antwort von Reservation Team am 13. Apr. 2024
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Margo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property at the heart of Manila steps away from Robinson's Mall and Supermarket . Check in was a breeze considering we landed late night at Manila. Staff is super sweet and helpful. Although I booked a budget room there was a microwave, small cooktop ,kettle and dishes and utensils. Medium sized fridge not the small one! High end sheets pillows and comfortable bed. Super clean very impressed! Nice surprise was balcony!Thank you Pacific Grande Suites for an enjoyable stay!
Aufenthalt von 3 Nächten im April 2024
Antwort von Reservation Team am 10. Apr. 2024
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Gut

Eric

Aufenthalt von 8 Nächten im Januar 2024
Antwort von Reservation Team am 10. Feb. 2024
Dear valued guest,We appreciate your positive feedback about our hotel. If you’re traveling to our area, please do contact us. We’re looking forward serving you again. Thank you!

8/10 – Gut

Edmundo jr

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Reservation TEam am 4. Feb. 2024
Dear valued guest,Thank you for taking the time to review your stay with us. We look forward to you staying with us again in the future.

10/10 – Hervorragend

Gregory

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome Hotel. Almost perfect. The pool was closed for maintenance the whole week but other than that I really enjoyed the stay. Especially the bed. It was super comfortable. The staff was amazing too.
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Reservation Team am 2. Feb. 2024
Dear valued guest,Thank you for taking the time to review your stay with us. We are very pleased to hear that our team made your stay pleasant. We look forward to you staying with us again in the future.

8/10 – Gut

HIROYASU

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Reservation Team am 22. Jan. 2024
Dear valued guest,Thank you for taking the time to review your stay with us. We look forward to you staying with us again in the future.

6/10 – Okay

Jun

Verbesserungswürdig: Sauberkeit und Personal & Service
部屋のクリーニング、バスタオルの交換が4日間無かった
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Reservation Team am 11. Jan. 2024
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

taiga

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Reservation Team am 28. Jan. 2024
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was good to stay here.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Reservation Team am 2. Jan. 2024
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care

6/10 – Okay

zaldy

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Reservation Team am 20. Dez. 2023
Dear valued guest,Thank you for taking the time to review your stay with us. We look forward to you staying with us again in the future.

10/10 – Hervorragend

siyeul

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Reservation Team am 17. Dez. 2023
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 – Ungenügend

Edward

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Don't book here. Liars. Nasty. I can't even get my money back
Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

HIROYASU

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
マニラ、マラテの夜遊びエリアでロビンソンが近くにある。自炊設備付きの部屋もあります。
Aufenthalt von 2 Nächten im November 2023
Antwort von Reservation Team am 29. Nov. 2023
Dear valued guest,Thank you for taking the time to review your stay with us.. We look forward to you staying with us again in the future.

10/10 – Hervorragend

George

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice big bed. Pretty basic but got a nice view. Towel could have been bigger.
Aufenthalt von 1 Nacht im November 2023
Antwort von Reservation Team am 15. Nov. 2023
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 – Schlecht

Rosendo

Aufenthalt von 2 Nächten im November 2023
Antwort von Reservation Team am 29. Nov. 2023
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 – Ungenügend

Preben

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Reservation Team am 27. Okt. 2023
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 – Gut

YUYA

Gut: Ausstattung
立地は最高です。ロビンソンモールの目の前。１８階でしたが、虫が少しいました。フィリピンなら気にしない程度ですが。夜０時まで周辺のカラオケが少しうるさいです。スタッフは親切で良かったです。
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Reservation Team am 20. Okt. 2023
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 – Gut

Tadamasa, Suginamiku

Gut: Personal & Service
Aufenthalt von 4 Nächten im September 2023
Antwort von Reservation Team am 28. Sept. 2023
Dear valued guest,Thank you for your review and for choosing us. We are looking forward to having you again as a guest in our hotel.

8/10 – Gut

Jun

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Reservation Team am 18. Sept. 2023
Dear valued guest, Thank you for giving us a rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Hervorragend

sergio h.

Gut: Personal & Service und Zustand der Unterkunft
Great staff, nice place!!
Aufenthalt von 6 Nächten im September 2023
Antwort von Reservation Team am 18. Sept. 2023
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Reservation Team am 13. Sept. 2023
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 – Ungenügend

kenichi

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
チェッインの時間になっても部屋が無い エアコンが故障しても交換が無い チェッイン　チェックアウトに時間が掛かる 言わないと清掃が無い タオルの交換が無い
Aufenthalt von 4 Nächten im August 2023
Antwort von Reservation Team am 20. Aug. 2023
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 – Ungenügend

Kazunobu

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im August 2023
Antwort von Reservation Team am 21. Aug. 2023
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
夜はカラオケの騒音が響きますが、deluxeは綺麗で広く、綺麗でロビンソンにも近くて便利です。
Aufenthalt von 1 Nacht im August 2023
Antwort von Reservation Team am 13. Aug. 2023
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Gut

Maria

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Reservation Team am 16. Aug. 2023
Dear valued guest,Thank you for your review and for choosing us. We are glad that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.

4/10 – Schlecht

Rhea

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
I never ended up staying because it felt so unsafe ! Despite the hotel being empty, we tried to check in around 10 AM after a delayed flight that didn't leave until 4 AM. We were told that we can't until 2 PM. The area is super dodgy. In the lobby there are old men who clearly rent the rooms for the night with a lady from one of the nearby strip joints in the same street. Basically it felt so unsafe that we decided to go somewhere else and lost the money from the booking. However the staff are really lovely. Very polite and I really can't fault them at all. As mentioned by someone else, it's a hotel within another hotel, so a bit confusing. Overall I would avoid this hotel especially if you have a family or are traveling alone.
Antwort von Reservation Team am 23. Juli 2023
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 – Gut

Pamela

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Reservation Team am 25. Juli 2023
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a perfect experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 – Schlecht

Jocelyn

Mit der Familie gereist
3 nights stay for 3 adults
Firstly, our driver could not find the hotel so we asked around and we found out that the hotel was a part of a bigger hotel in the same building where the reception was not fully set-up yet few meters away (inside) from the main entrance of the main hotel/building. There was no signboard about this hotel outside the buildning and they only accept cash because they do not have a card terminal yet. We were informed that they only started operating as a hotel a month ago which I found strange because accepting guests when not fully operational yet surely affects the comfort that a guest is looking. G-cash is available if you have one. Secondly, we booked for 3 persons but the room was only for 2 persons - apparently a mistake was made in the property description. They transfered us into a bigger room that was not fully ready for occupancy yet (dusty room) so a cleaner was dusting while we already were in the room. Then we discovered that there was a problem with WIFI so we could not use the facility during our whole stay. The staff was very kind and tried his best to help us and was apologizing for these situations. They called us on the second day if we would like to transfer to another room where WIFI was functional but we were so tired of packing and unpacking of our things so we refused. Thirdly, the airconditions in our room were so loud that affected our resting hours. We were so tired and we were preparing for our next trip so we stayed put.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Reservation Team am 23. Juli 2023
Dear valued guest,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. Our mission is to provide excellent guest experiences, so we apologize to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Hervorragend

CHANGWOO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Reservation Team am 23. Juli 2023
Dear valued guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!