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Bewertungen von Joy Nostalg Hotel & Suites Manila Managed by AccorHotels

4.5 out of 5
Joy Nostalg Hotel & Suites Manila Managed by AccorHotels
17 ADB Avenue Ortigas Center, (Topaz Road Entrance), Pasig, Manila

Bewertungen

8,8

Hervorragend

258 von insgesamt 443 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
138 von insgesamt 443 Gästebewertungen haben eine Bewertung von 8 - Gut" "
20 von insgesamt 443 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 443 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 443 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,2/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Torsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von General Manager am 22. Okt. 2016
Dear Guest, Thank you for your patronage and for rating us high with regards to your stay with us. We look forward to welcome you back on your next visit. Best regards, Rey.

10/10 – Hervorragend

Justin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, Excellent experience
Aufenthalt von 4 Nächten im April 2024
Antwort von -Rajino am 10. Apr. 2024
Dear Justin,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.See you!Rajino F. SantosFront Office Manager

10/10 – Hervorragend

John

Aufenthalt von 11 Nächten im Februar 2024
Antwort von Rajino F. Santos Front Office Manager am 29. Feb. 2024
Thank you for your positive rating. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you. See you on your next visit!

8/10 – Gut

Rebecca

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a walking distance to the mall
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Rajino am 11. Feb. 2024
Dear Rebecca,Thank you very much for taking the time to let us know about your experience. We are glad that you enjoyed your stay and you find our location accessible. We hope to welcome you back soon!Rajino F. SantosFront Office Manager

2/10 – Ungenügend

Romulo

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Januar 2024
Antwort von -Rajino am 2. Mai 2024
Dear Mr. Romulo,We're sorry to hear about your experience and thank you for sharing your feedback. We strive to provide exceptional service and would love the opportunity to make it right. We look forward to your return so we can ensure your next stay is nothing short of excellent.Warm Regards,Rajino F. SantosFront Office Manager

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great stay in an excellent serviced apartment.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Rajino am 22. Jan. 2024
Dear James,We can't express how thankful we are for your review. It motivates us to keep providing memorable experiences for all our guests. We hope to have the pleasure of serving you again.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Our place for special occasions
Great experience as always. Check-in and check-out were both a breeze. Prompt response on requests. Joy Nostalg is where we celebrate special occasions, since we can be with our furboys. We will definitely be back there.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rajino am 22. Jan. 2024
Dear Anonymous,We're truly grateful for your review and for highlighting the aspects you enjoyed during your stay. It's a pleasure to have been of service to you, and we hope to see you and your fur babies again soon!Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Gerardo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was accomodatng and suit very confortable,
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rajino am 22. Jan. 2024
Dear Gerardo,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Agapito

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Rajino am 22. Jan. 2024
Dear Agapito,Your review is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

URBAN NEST

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Rajino am 22. Jan. 2024
Dear URBAN NEST,Thank you for your review and for choosing our establishment. We're thrilled to have been a part of your journey and are grateful for the opportunity to serve you.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Duncan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A Gem
Great staff, so helpful, made my busy visit to Manila so much easier and pleasant.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Anthony

Aufenthalt von 8 Nächten im Oktober 2023

10/10 – Hervorragend

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would like to highlight that some of the power point in the room is not working. Thanks
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Dosuk

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Not recommend
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Walaimas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was helpful and friendly.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

robert, Edinburg

Aufenthalt von 5 Nächten im September 2023

8/10 – Gut

Walaimas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Amylene

Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Lars

Aufenthalt von 10 Nächten im Juli 2023

10/10 – Hervorragend

Stephen, Burbank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Rajino am 4. Juli 2023
Dear Stephen,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 – Gut

Obette

Aufenthalt von 5 Nächten im Juni 2023
Antwort von Rajino am 3. Juli 2023
Dear Obette,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Like spacious room
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Rajino am 3. Juli 2023
Dear Thomas,Thank you for your review and for choosing our establishment. We're thrilled to have been a part of your journey and are grateful for the opportunity to serve you.Rajino F. SantosFront Office Manager

6/10 – Okay

Anne

Aufenthalt von 4 Nächten im Juni 2023
Antwort von Rajino am 3. Juli 2023
Dear Anne,Thank you for your review and for choosing our establishment. We hope to welcome back you soon.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Jiho

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Rajino am 10. Juni 2023
Dear Jiho,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

8/10 – Gut

Ronald

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Rajino am 3. Juli 2023
Dear Ronald,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Rajino am 10. Juni 2023
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Diadhen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were all cheerful and polite!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Rajino am 10. Juni 2023
Dear Diadhen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

4/10 – Schlecht

Gilbert de

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
biggest issue was no water bottles not prompt in responding to queries via email
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Rajino am 4. Juli 2023
Dear Gilbert, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will work diligently to address the issues you mentioned. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Hirotomo

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Rajino am 10. Juni 2023
Dear Hirotomo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

10/10 – Hervorragend

KIN KEUNG KOBUS, Quarry Bay

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly and professional staff. Ready to provide assistance.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Rajino am 10. Juni 2023
Dear Kin Keung Kobus,We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rajino F. SantosFront Office Manager

2/10 – Ungenügend

Florence

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Unpleasant stay at the Joy Nolstag. Not returning!
I stayed at Joy nostalg 10 years ago but the property was getting old so I switched to Crown Plaza. I came back after 10 years and everything looked the same, just older. Nothing really works in the room. the aircon thermostat stays at 20 deg despite I put it at 26 deg. it was so cold. The shower tap turned on the rain shower first, wetting me completely then I struggled to change to hand shower. floor with marble was cold to the feet. WHy can't they use carpets or LVT? Overall experience is very bad and am surprised that it is managed by Accor. This is giving Accor a bad name indeed.
Aufenthalt von 3 Nächten im April 2023
Antwort von Rajino F. Santos am 19. Apr. 2023
Dear Florence,Thank you for taking the time to inform us of your experience during your stay with us. We are sorry to hear about your disappointing experience during your recent stay at Joy Nostalg Hotel and Suites Manila. We have taken note of your comments and we will make sure to address these issues with our maintenance team. We appreciate your suggestion of using carpets or LVT and we will consider this for future improvements.We apologize for any discomfort that you experienced during your stay. We assure you that we will work hard to improve our services and facilities to provide our guests with a more enjoyable and comfortable stay.We hope that you will give us another chance to turn around your experience in the future.Sincerely, Rajino F. SantosFront Office Manager

10/10 – Hervorragend

romeo

Aufenthalt von 3 Nächten im März 2023
Antwort von Rajino am 4. Juli 2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

8/10 – Gut

Tetsuhei

Gut: Personal & Service und Ausstattung
Aufenthalt von 2 Nächten im März 2023
Antwort von Rajino am 4. Juli 2023
Dear Tetsuhei,Thank you so much for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with us.Rajino F. SantosFront Office Manager

8/10 – Gut

John Stephen Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really like this property, they are always nice and welcoming. The room we had was a 1 bedroom suite with washer/dryer in one and a kitchen with the equipment for two people. This stay was a little less optimal due to noise from construction happening next door. Also there was a problem with the Wi-Fi for a day but not the end of the world and probably the service provider not the hotels issue. We enjoyed the included breakfast which was convenient as our stay was for two weeks. We would recommend this property especially for longer stays in the Ortigas area.
Aufenthalt von 13 Nächten im Februar 2023
Antwort von Rajino am 4. Juli 2023
Dear John Stephen,We are grateful for your review and appreciate the time you took to share your feedback. Your positive comments inspire us to continue delivering exceptional service.Rajino F. SantosFront Office Manager

2/10 – Ungenügend

Kevin

Aufenthalt von 2 Nächten im Februar 2023
Antwort von Rajino am 4. Juli 2023
Hello Kevin, We are truly sorry for the disappointment you encountered during your visit. Please accept our apologies for any inconvenience caused. We hope to regain your trust and have the chance to provide you with a better experience next time.Rajino F. SantosFront Office Manager

8/10 – Gut

MASATOSHI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Rajino am 4. Juli 2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Erlinda

Polite and friendly staff, breakfast buffet is a sumptuous feast, executive suite is truly executive
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Rajino am 4. Juli 2023
We can't thank you enough for your wonderful review! It's always a pleasure to receive feedback from our valued guests like you.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Liza

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Customer Service
Aufenthalt von 16 Nächten im Januar 2023
Antwort von Rajino am 4. Juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Dennis

Aufenthalt von 3 Nächten im Januar 2023
Antwort von Rajino am 4. Juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Hirotomo

Aufenthalt von 3 Nächten im Januar 2023
Antwort von Rajino am 4. Juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

DINAH

Aufenthalt von 2 Nächten im Januar 2023
Antwort von Rajino am 4. Juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

2/10 – Ungenügend

Aleksandr

No parking! You'd think you'd get good service with the amount they are charging. Atleast have someone do valet!
Antwort von Rajino am 4. Juli 2023
Hello Aleksandr, We extend our sincerest apologies for the challenges you faced during your recent stay. Please accept our heartfelt apologies for any inconvenience caused. Your feedback is invaluable to us, and we are working diligently to address the areas that fell short of your expectations. We hope to have the opportunity to make amends and demonstrate our commitment to your satisfaction.Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Chona

Antwort von Rajino am 4. Juli 2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Philip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome experience!
Amazing and awesome!
Aufenthalt von 1 Nacht im November 2022
Antwort von Rajino am 4. Juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 – Gut

Lars

Aufenthalt von 16 Nächten im Oktober 2022
Antwort von Rajino am 4. Juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 – Gut

Ka li

Aufenthalt von 3 Nächten im September 2022
Antwort von Rajino am 4. Juli 2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 – Hervorragend

Christine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Great hotel to stay at. I would happily stay here again.
Aufenthalt von 3 Nächten im September 2022

10/10 – Hervorragend

Elbert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was just a great place to relax. The staff was friendly and very helpful.
Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

MICHIAKI

Aufenthalt von 2 Nächten im August 2022