Dear Guest, Warmest greetings! First of all, thank you very much for choosing Nobu Hotel and for taking the time to share your positive experience with us. We are happy to read you appreciated our hotel features as well as our staff’s friendliness. I hope that you will return soon to experience more of our Nobu hospitality while enjoying all of the facilities including our numerous restaurants. Please let me know if I can be of any assistance. It will be a pleasure to welcome you back at Nobu Hotel Manila. Sincerely, Alrine Zomil Front Office Manager Nobu Hotel Manila

Dear Ronald, Thank you for taking the time to share with us your positive comments through Expedia Central following your recent Nobu Hotel Manila. We have noted your comments regarding the ambiance and lighting in our lobby. Rest assured we will look into it and share to department concerned for immediate action. Sir, our mission is to deliver consistently high level of service and products to each and every guest. It is through constant feedback such as yours, which encourages our to strive even harder to meet our guests' expectations and enables us to constantly monitor and improve our operation. We greatly value your continued support, I look forward to your future visits and also trust you will share your positive experience with your friends and colleagues. Sincerely, Alrine Zomil Front Office Manager Nobu Hotel Manila

Dear Ms. Rose,Thank you for sharing your experience during your recent stay and for your loyalty as a returning guest. We are delighted to hear that you found the complimentary minibar enjoyable. We value your comments regarding the quality of the mattress. We are happy to inform you that we are currently in process of changing our mattresses to new ones. Hopefully, on your next visit, you will experience this improvement. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Nobu Hotel Manila

Dear Arnold,Thank you for taking the time to share your experience on your recent stay with us. We sincerely apologize for any inconvenience caused. Rest assured that we will look into this matter seriously. We hope this incident will not deter you from choosing our hotel again in your next visit. Thank you. Sincerely, Nobu Hotel Manila

Dear Zita,Thank you for your comments on your recent stay with us. It is through your feedback that we will be able to assess our facilities and services for further improvement. We hope to welcome you again in the future to enjoy other facilities of City of Dreams Manila. Sincerely,Nobu Hotel Manila

Dear STEVEN, Thank you for your positive rating and comments on your recent stay. We hope you had an enjoyable stay and we look forward to welcome you again. Sincerely, Nobu Hotel Manila

Dear Daisy,Thank you for your positive rating and comments on your recent stay with us. We hope you had an enjoyable stay and we look forward to welcoming you again. Sincerely, Nobu Hotel Manila

Dear Mr. Ntianu,Thank you for your 5-star rating despite your uncomfortable experience during your stay. Please rest assured that your safety is our top priority. Your comments will be shared with our team to ensure that we maintain hospitality while ensuring guest safety.We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Sincerely,Nobu Hotel Manila

Dear Ms. Meisy,Thank you for sharing your feedback during your recent stay with us. We apologize for the inconvenience you experienced, particularly with regards to your preferences not being met, the location of parking, and the wait for the room to be cleaned. We always value our guests who are keen in giving us their feedback as it helps us improve our services. Rest assured that we shared your feedback to the relevant departments.We hope that this would not deter you from further experiencing what Nobu Hotel Manila has to offer, and we look forward to your return.Sincerely,Nobu Hotel Manila

Dear Homer, Thank you for your positive rating and excellent comment on your recent stay with us. We hope you had a wonderful stay and we look forward to welcoming you again,Sincerely,Nobu Hotel Manila

Dear Ms. Aya,Thank you for your perfect rating and for your positive review. We are thrilled to hear that we were able to meet your expectations in terms of location and especially service. We will share your feedback with the team.We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila

Dear Mr. Rommelito,Thank you for your perfect rating and for your positive review. We are thrilled to hear that we were able to meet your expectations in terms of location. We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila

Dear Homer,Thank your for sharing your positive rating and excellent feedback on your recent stay with us. We are happy to know that you had an enjoyable stay. We look forward to welcoming you again. Sincerely, Nobu Hotel Manila

Dear Jon Marie, Thank you for sharing your feedback on your recent stay with us. We apologize for any inconvenience caused by registration of your accompany to make use of the facilities. Thank you once again and we hope to welcome you again. Sincerely,Nobu Hotel Manila

Dear Marcelo,Thank you for your excellent rating on your recent visit. We hope you had an enjoyable stay and we look forward to having you back again.Sincerely,Nobu Hotel Manila

Dear Ms. Jackelyn,Thank you for taking the time to review Nobu Hotel Manila. We apologize for failing to meet your expectations regarding our policy on outside food. We appreciate your understanding. We hope that on your next visit, you and your family would have time to explore the variety of dining options at Nobu Hotel and the sprawling luxury resort City of Dreams Manila.Sincerely,Nobu Hotel Manila

Dear Guest,Thank you for taking the time to review Nobu Hotel Manila. We are happy that you enjoyed our amazing pool area and design. We agree that many of our guests appreciate the hotel’s location. We are sorry for any inconvenience caused by construction noise and understand your concerns about the distance from other attractions in Manila.We hope that this would not deter you from further experiencing what Nobu Hotel Manila has to offer, and we look forward to your return. Sincerely,Nobu Hotel Manila

Dear Mr. Lee,Thank you for your short but sweet review. We are happy that we were able to meet your expectations in terms of cleanliness and service. Your satisfaction is our priority. Your kind words inspire us, to always provide the best service to our guests. We look forward to welcoming you again soon. Sincerely,Nobu Hotel Manila

Dear Mr. Bruce,Thank you for sharing your feedback during your recent stay with us. We are happy to hear that you found the hotel very nice and clean. Your kind words will be shared with the team, motivating them further to enhance our services. We hope to see you again.Sincerely,Nobu Hotel Manila

Dear Lono,Thank you for taking the time to post a review on Expedia following your stay with us. We appreciate your rating despite of your experience with a defective hair dryer and queuing at the front desk just to pay for the valet parking. We sincerely apologize for our falling short in meeting and exceeding your expectations. We hope you give us another chance, as this is not the level of hospitality we strive for. We look forward to seeing you again with marked improvement.Sincerely,Nobu Hotel Manila

Dear Ms. Christy,Thank you for sharing a very wonderful review on Expedia. Your love for the hotel, especially our colleagues, is heartwarming. We are delighted that you are considering Nobu Hotel Manila for your next visit. It's good to hear that you appreciated our turn down amenities. We have shared your kind words with Nobu Team especially with Housekeeping. This will motivate them to strive for even better service.Sincerely,Nobu Hotel Manila

Dear Mr. Arthur,Thank you for sharing your constructive feedback in Expedia. We regret that we fell short of your expectations during your stay at Nobu Hotel Manila. We hope that you can give us another chance and come visit us again with assurance of marked improvement.Sincerely,Nobu Hotel Manila

Dear Mr. Kurtis,Thank you for your short but sweet review. We are happy that we were able to meet your expectations in terms of cleanliness and service. Your satisfaction is our priority. Your kind words inspire us, to always provide the best service to our guests. We look forward to welcoming you again soon. Sincerely,Nobu Hotel Manila

Dear Mr. Joe,Thank you for taking time to review Nobu Hotel Manila and for giving us a perfect rating. We hope you find time to visit us again.Sincerely,Nobu hotel Manila

Dear Mr. David,Thank you for your taking he time to share your recent experience in Nobu Hotel Manila.We are delighted that we met your expectations in terms of location. We hope you find time to visit us again.Sincerely,Nobu hotel Manila

Dear Sharad,Thank you for taking time to review Nobu Hotel Manila. We are sorry to learn about your experience, and we sincerely apologize for it. We always value our guests who are keen in giving us their feedback, which helps us improve our services. Please be assured that your concern regarding hot water is being addressed, and your comments have been relayed to the relevant departments for their swift action.We hope that this would not deter you from further experiencing what Nobu Hotel Manila has to offer, and we look forward to your return.Sincerely, Nobu Hotel Manila

Dear Ms. Teresita,Thank you so much for your perfect rating. We hope that you will return soon so you may discover other areas within the Nobu or City of Dreams Manila that you didn't get the time to fully enjoy during this occasion.Sincerely,Nobu Hotel Manila