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Bewertungen von Citadines Bay City Manila

4 out of 5
Citadines Bay City Manila
Diosdado Macapagal Blvd, Pasay, Manila

Bewertungen

9,2

Wunderbar

446 von insgesamt 632 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
138 von insgesamt 632 Gästebewertungen haben eine Bewertung von 8 - Gut" "
28 von insgesamt 632 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 632 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 632 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2022
Antwort von Cathy Orio | Asst. Guest Service Manager am 13. Apr. 2022
Dear Guest, Greetings! Thank you for your review and sharing your recent stay with us. Sincerely,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im November 2019
Antwort von Lyra/Guest Service Manager am 8. Dez. 2019
Thank you for your perfect score review! We look forward to welcoming you again at your home, Citadines Bay City Manila.

8/10 – Gut

Danny

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
price is very affordable
Aufenthalt von 2 Nächten im Mai 2024
Antwort von AP am 16. Mai 2024
Dear Mr. Danny,Greetings from Citadines Bay City Manila!Thank you for your feedback! We hope to have the pleasure of welcoming you back soon here at CItadines Bay City Manila.Sincerely,Allan PamuteAssistant Manager, Guest Service

8/10 – Gut

Roy, Romeoville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/A
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AP am 15. Mai 2024
Dear Mr. Roy,Greetings from Citadines Bay City Manila!Thank you for the rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Iris

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von AP am 15. Mai 2024
Dear Ms. Iris,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

8/10 – Gut

Iris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Mar 14, 2024 our room had a rancid smell through the vent. Our used glasses in the bathroom were not replaced until I called housekeeping to replace it. Buffet breakfast was excellent although I’m not used to our server handing out bill check before we even took our first bite at breakfast. Housekeeping services need improvement. I will definitely come back because of its luxury rating. But I hope our room won’t have that rancid smell of vinegar next time. All in all it’s accessible to everything, got a good discount.
Aufenthalt von 2 Nächten im März 2024
Antwort von AP am 13. Mai 2024
Dear Ms. Iris,Greetings from Citadines Bay City Manila!We are disappointed to hear about the issues you faced during your stay. Your feedback on the housekeeping services is duly noted, and we will work on improving this aspect. We are glad you enjoyed the buffet breakfast but will address the issue of the bill check timing. We appreciate your loyalty and we hope to provide you with an even better experience in the future.Sincerely,Allan PamuteAssistant Manager, Guest Service

8/10 – Gut

Daralyn, Phoenix

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Did not prefer the hotel . Guest service desk not friendly could not understand what I was asking
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AP am 11. Mai 2024
Dear Ms. Daralyn,Greetings from Citadines Bay City Manila!Thank you for taking the time to share your recent stay experience. We regret to hear about your experience. We had sent you a private message to further discuss the item you had outlined on your review.Sincerely,Allan PamuteAssistant Manager, Guest Service

8/10 – Gut

Gabrielle Tiffani Sarmiento

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Facility was clean. The room was spacious and comfortable. All the staff were very helpful and provided excellent service.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von AP am 11. Mai 2024
Dear Ms. Gabrielle,Greetings from Citadines Bay City Manila!Thank you for the rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

8/10 – Gut

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good overall.
Aufenthalt von 8 Nächten im April 2024
Antwort von AP am 4. Mai 2024
Dear Mr. James,Greetings from Citadines Bay City Manila!Thank you for the rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Jodi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean hotel, stayed here as it was close to the airport and also only a few mins away from Mall of Asia. Staff friendly. Lots of fast food, however sit in dining limited within walking distance.
Aufenthalt von 1 Nacht im April 2024
Antwort von AP am 29. Apr. 2024
Dear Ms. Jodi,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

8/10 – Gut

Darrell

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice unit, pool and lobby
Aufenthalt von 3 Nächten im April 2024
Antwort von AP am 21. Apr. 2024
Dear Mr. Darrell,Greetings from Citadines Bay City Manila!Thank you for sharing your positive experience! We're delighted you enjoyed our well-appointed apartments, inviting outdoor pool, and stylish lobby. Looking forward to welcoming you back for another fantastic stay here at Citadines Bay City Manila!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Faron

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast was very affordable and great. Bed and pillows are top notch.
Aufenthalt von 1 Nacht im April 2024
Antwort von AP am 11. Apr. 2024
Dear Mr/Ms. Faron,Greetings from Citadines Bay City Manila!Thank you for the fantastic perfect-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 3 Nächten im April 2024
Antwort von AP am 9. Apr. 2024
Dear Mr. Gary,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von AP am 26. März 2024
Dear Sir Michael,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

XIA

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is clean and the surrounding environment is good, it's a great experience
Aufenthalt von 5 Nächten im März 2024
Antwort von AP am 23. März 2024
Dear Ms. XIA,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Dee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 5 Nächten im März 2024
Antwort von AP am 23. März 2024
Dear Ms. Dee,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is close to the airport. The hotel is clean and pleasant. The food at the restaurant is very good. Unfortunately, the pool was not heated and it was too cold to swim in it. Reception desk staff were very helpful.
Aufenthalt von 2 Nächten im März 2024
Antwort von AP am 20. März 2024
Dear Mr. Ian,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Rusell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didnt check in, and this score is given on past experiences, its the only hotel I will stay in when in Manila.
Aufenthalt von 1 Nacht im März 2024
Antwort von AP am 16. März 2024
Dear Mr. Rusell,Greetings from Citadines Bay City Manila!We are honored to be your preferred choice in Manila! Your loyalty and trust mean a great deal to us. We are committed to consistently providing you with exceptional service and a memorable stay every time you visit. Thank you, and we eagerly await your next stay with us!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Juan Antonio

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stay was an amazing experience! 'would really want to come back because of the service and the receptionist Anna was really friendly. All high remarks!
Aufenthalt von 4 Nächten im März 2024
Antwort von AP am 16. März 2024
Dear Mr. Juan Antonio,Greetings from Citadines Bay City Manila!We are overjoyed to hear about your amazing experience! Knowing that our service and friendly staff, especially Anna, left a positive impression on you means the world to us. We can't wait to welcome you back soon for another exceptional stay!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Jayson

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place is very nice especially the bathroom.
Aufenthalt von 1 Nacht im März 2024
Antwort von AP am 16. März 2024
Dear Mr. Jayson,Greetings from Citadines Bay City Manila!Thank you for your kind words! We are thrilled to hear that you enjoyed your stay, particularly our well-appointed bathroom. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are delighted that we could meet your expectations. We look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Changsu

Aufenthalt von 3 Nächten im Februar 2024
Antwort von AP am 23. März 2024
Dear Mr/Ms. Changsu,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Amelia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is clean, spacious and very accomodating. I only wish, not the hotel's fault, that the city have better street lighting for night stroll.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von AP am 10. März 2024
Dear Ms. Amelia,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Charlie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best spot to be for size of space. Main thing is safety and felt completely safe there. Everything is a bonus. Great distance to everything. Would love to stay again
Aufenthalt von 2 Nächten im Februar 2024
Antwort von AP am 19. Feb. 2024
Dear Mr. Charlie,Greetings from Citadines Bay City Manila!Thank you for choosing to stay with us! We're delighted to hear you enjoyed our spacious accommodations and felt safe throughout your stay. We strive to provide a safe and convenient location for all our guests. We can't wait to welcome you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Pauline

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It has been my second time with this hotel and they never disappoint.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von AP am 19. Feb. 2024
Dear Ms. Pauline,Greetings from Citadines Bay City Manila!We're thrilled to have welcomed you back for another delightful stay! Thank you for your continued trust in our hospitality. We look forward to exceeding your expectations on your next visit.Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Kalvin Rafael G.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One thing I dislike was to noise from other rooms which can be heard from the inside.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von AP am 15. Feb. 2024
Dear Mr. Kalvin,Greetings from Citadines Bay City Manila!We apologize for the inconvenience caused by noise disturbance from neighboring rooms. Your comfort is paramount, and we'll address this matter promptly to ensure a peaceful stay for all our guests. Thank you for bringing this to our attention.Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

KATSUNARI

Aufenthalt von 3 Nächten im Februar 2024
Antwort von AP am 16. Feb. 2024
Dear Mr. Katsunari,Greetings from Citadines Bay City Manila!Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

emmanuel

Aufenthalt von 1 Nacht im Februar 2024
Antwort von AP am 23. März 2024
Dear Mr. Emmanuel,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

4/10 – Schlecht

Chia Min

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Oddly smell in the room The online chat was very unresponsive. We try to book the airport pick-up, which is one of the services specifically listed on the hotel website. The client service went ghosted after we provided flight no and all details. Nothing book despite continuously follow up for days. No one showed up, of course. No explanation, just nothing. Even we bring this up to the front desk. Nothing. This is the VIP access we got. Unreliable.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von AP am 12. Feb. 2024
Dear Ms. Chia Min,Greetings from Citadines Bay City Manila!We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we're investigating the issues you raised to ensure such lapses don't recur. Your feedback is invaluable, and we're committed to improving our services. Please consider giving us another chance to exceed your expectations.Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Luigi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel perfetto per i viaggi di lavoro e di famiglia. Camere spaziose ed un ottimo ristorante
Aufenthalt von 9 Nächten im Januar 2024
Antwort von AP am 7. Feb. 2024
Dear Mr. Luigi,Greetings from Citadines Bay City Manila!Thank you for your kind words! We're delighted to hear you enjoyed our spacious rooms and restaurant. Whether it's business or family trips, we aim to provide a perfect stay for all our guests. Looking forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms great close to airport and service was top notch only hotel I’ll stay at when traveling to Manila ..Matthew
Aufenthalt von 2 Nächten im Februar 2024
Antwort von AP am 5. Feb. 2024
Dear Mr. Matthew,Greetings from Citadines Bay City Manila!Thank you for your glowing review! We're delighted to hear you enjoyed our excellent rooms, convenient airport proximity, and top-notch service. It's an honor to be your preferred choice in Manila. We look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Cedric

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although our stay was short lived it was one of the best by far. Apart from the amazing modern rooms, plentiful amenities and great breakfast buffet the staff is what really sets this hotel off from the others. The guards and front of house staff were always attentive and very welcoming whenever we had left or came back from our excursions. I’ll always recommend this hotel to all friends and family visiting manila and anyone who is thinking about booking this hotel. I’d also like to give a very special shoutout to Rich who was not only amazing but was caring and very attentive to my family, he went above and beyond to always make sure we were well taken care of and that we were comfortable throughout our stay he even went further by extending our check out time to 2PM free of charge when we had told him our flight was not until 7PM and even offered to hold our luggages if we wanted to roam around before leaving for the airport. I can’t recommend this hotel and its staff enough if you are ever looking for a hotel in Pasay City please give Citadines a chance you won’t regret it!!!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von AP am 5. Feb. 2024
Dear Mr. Cedric,Greetings from Citadines Bay City Manila!Thank you for your heartfelt review! We're thrilled to hear your stay with us here at Citadines Bay City Manila was exceptional. Our modern rooms, amenities, and breakfast buffet aim to provide a memorable experience. Your appreciation for our attentive staff, especially Rich, warms our hearts. We're delighted to have exceeded your expectations, and we look forward to welcoming you, your friends, and family back soon! Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Analie

The room and facilities is very clean.The staffs are very helpful and polite.I will recommend this hotel.Overall I’m very satisfied.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von AP am 5. Feb. 2024
Dear Ms. Analie,Greetings from Citadines Bay City Manila!Thank you for your glowing review! We're delighted to hear that you found our rooms and facilities impeccably clean and our staff exceptionally helpful and polite. Your recommendation means the world to us. We look forward to welcoming you back for another satisfying stay!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Joshua

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 20. März 2024
Dear Mr. Joshua,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Kenneth

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The cheerful staff. Very friendly and great area
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 31. Jan. 2024
Dear Mr. Kenneth,Greetings from Citadines Bay City Manila!Thank you for your delightful review! We're thrilled to hear you enjoyed our cheerful and friendly staff in the great surrounding area. Your positive feedback is truly appreciated. We look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Wendell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
James and Joseph from the front desk are phenomenal. Security, dining staff, and the K9 were all excellent.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von AP am 29. Jan. 2024
Dear Mr. Wendell,Greetings from Citadines Bay City Manila!Thank you for your glowing review! We're delighted to hear that James, Joseph, our security team, dining staff, and Barry, our K9 companion, contributed to your exceptional experience. We look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfortable. Very nice staff. Good food and drinks.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von AP am 29. Jan. 2024
Dear Ms. Patricia,Greetings from Citadines Bay City Manila!Thank you for your kind words! We're thrilled to hear that you found our hotel comfortable and enjoyed the excellent service from our staff. Delighted that you also relished our delicious food and drinks. We look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

emmanuel

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Januar 2024
Antwort von AP am 20. März 2024
Dear Mr. Emmanuel,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

4/10 – Schlecht

Trevor

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mold
The room smelled like mold and so did our clothes after staying there a few days. Breakfast buffet was horrible and horrible service in the restaurant area.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von AP am 26. Jan. 2024
Dear Mr. Trevor,Greetings from Citadines Bay City Manila!We sincerely apologize for your unsatisfactory experience. Rest assured that your feedback was shared to the entire team to check and address wherein applicable. We'd appreciate another chance to exceed your expectations on a future stay.Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Shane, Sandy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 25. Jan. 2024
Dear Ms. Shane,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

8/10 – Gut

Lori, Delta

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable pillows, good bed, good shower.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 24. Jan. 2024
Dear Ms. Lori,Greetings from Citadines Bay City Manila!Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

ramesh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 22. Jan. 2024
Dear Mr. Ramesh,Greetings from Citadines Bay City Manila!Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Perri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Y
Aufenthalt von 2 Nächten im Januar 2024
Antwort von AP am 21. Jan. 2024
Dear Mr. Perri,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Tetyana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very pleasant stay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 18. Jan. 2024
Dear Ms. Tetyana,Greetings from Citadines Bay City Manila!Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

8/10 – Gut

ramesh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 18. Jan. 2024
Dear Mr/Ms. Ramesh,Greetings from Citadines Bay City Manila!Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Maria

Aufenthalt von 4 Nächten im Januar 2024
Antwort von AP am 13. Jan. 2024
Dear Ms. Maria,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

4/10 – Schlecht

Jason

Mit dem Partner gereist
THE AIR CON DIDNT WORK PROPERLY SEVERAL ATTEMPS WERE MADE TO FIX IT WITH NO SUCCESS.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von AP am 13. Jan. 2024
Dear Mr. Jason,Greetings from Citadines Bay City Manila!We sincerely apologize for the inconvenience you experienced with the air conditioning. Your feedback is invaluable, and we assure you that immediate steps are being taken to rectify the issue. Thank you for bringing this to our attention.Sincerely,Allan PamuteAssistant Manager, Guest Service

6/10 – Okay

Jerker

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von AP am 8. Jan. 2024
Dear Mr. Jerker,Thank you for choosing to stay with us here at Citadines Bay City Manila. We hope to welcome you back soon.Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Iris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von AP am 9. Feb. 2024
Dear Ms. Iris,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

Maribil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von AP am 8. Jan. 2024
Dear Ms. Maribil,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

10/10 – Hervorragend

ALEC, FORT WORTH

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von AP am 7. Jan. 2024
Dear Mr. Alec,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service