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Bewertungen von The Orchid Manali - a Boutique Hotel

4.5 out of 5
The Orchid Manali - a Boutique Hotel
Kullu-Naggar-Manali Road and Shuru Road, Manali, Himachal Pradesh

Bewertungen

7,8

Gut

7 von insgesamt 13 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1 von insgesamt 13 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 13 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 13 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 13 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,8/10

Personal & Service

7,0/10

Ausstattung

8,6/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Ankit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Parshant Singh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was on point!!!
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 10. Apr. 2024
Dear Parshant Singh, Namaskar !! We are thrilled to hear that everything met your expectations! It's our goal to provide our guests with an outstanding experience, so knowing that we achieved this with your visit is quite gratifying. If there were any highlights you'd like to share, or suggestions for how we could make your next experience even better, we'd love to hear them. Your feedback is invaluable in helping us maintain our high standards and in serving you better. We look forward to welcoming you back soon! Thanks & Regards Jagdeep Guleria

8/10 – Gut

Karthik

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing hospitality
The staff were fantastic. They really go an extra mile to make your stay a comfortable one. Shiva, Arvind, Vishal and the Kitchen service staff were really amazing. Even the housekeeping staff. They wear a amile always and that's what you want to see in their face too. The place is relatively new and clean. Food was amazing too! Will recommend for the services without a question.
Aufenthalt von 6 Nächten im Januar 2021

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 5 Nächten im Mai 2019

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 4 Nächten im März 2020

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good rooms with average amenities
The room is amazing, the views are splendid. It’s a bit far from Manali in Shuru. The room has centralized thermostat for temperature that works really well. The food was amazing and food service was amazing. Food quantity was amazing (I’d suggest order half of whatever you want. It’d be sufficient.) However, when we checked in, the linen was dirty and drinking water was not provided. We had to call multiple times. They do claim to have hot running water but it’s lightly lukewarm water. So light that it turns cold by the time the water droplets reach you from the shower head. Overall it’s a good hotel with some critical flaws such as no bathtub in presedential suite and lukewarm hot water.
Aufenthalt von 1 Nacht im März 2020

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Property still in construction with no bar staff not in proper dress and very less variety in morning buffet according to the price
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Mr Patel am 20. Juli 2019
Dear Guest, Thank you for a positive feedback. We will use this positiveness as our potential to reach our services goal. Our motto is : to improvise our standards based on customer experience. We believe in giving Memorable experience since we believe in Supreme hospitality. We strongly apologize for your experience in our restaurant. We believe in serving fresh and tasty meals.We do not compromise quality over quantity.We promise more add-ons to our standards and services on your next visit. Thank you for your feedback. We look forward to welcoming you again. Regards Mr. Patel GM, Alokik Resort Manali.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Mai 2019
Antwort von Mr Patel am 20. Juli 2019
Dear Guest, Thank you for a positive feedback. We will use this positiveness as our potential to reach our services goal. Our motto is : to improvise our standards based on customer experience. We believe in giving Memorable experience since we believe in Supreme hospitality. We look forward to welcoming you again. We promise more add-ons to our standards and services on your next visit. Thank you for your feedback. We look forward to welcoming you again. Regards Mr. Patel GM, Alokik Resort Manali.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great resprt, espcially in the winter, as they have central heating and 24/7 instant hot water, which is luxurious and hard to come by in Manali. The staff went above and beyond and were always attentive and willing to help us with whatever we needed.
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Mr Patel, GM am 17. Feb. 2019
Dear Guest, Thank you for a positive feedback. We will use this positiveness as our potential to reach our services goal. Our motto is : to improvise our standards based on customer experience. We believe in giving Memorable experience since we believe in Supreme hospitality. We look forward to welcoming you again. We promise more add-ons to our standards and services on your next visit. Thank you for your feedback. We look forward to welcoming you again. Regards Mr. Patel GM, Alokik Resort Manali.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
The location of the hotel is very comfortable and out of the crowd of the city. The view from the windows are just mesmerizing. The food is vegetarian, but delicious.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Alokik Resort am 4. Apr. 2019
Thank you for your positive feedback We will use this positiveness as our potential to improve our standards and services. We looking forward to seeing you in next trip. Regards

6/10 – Okay

Sudesh

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not a 4 star resort but a good view of mountains
The term “resort” seems to be used very loosely in this region. This place was listed as 4 star but I really don’t think it deserves more than 3 stars. Our room had visible dust on the floor and surfaces, there were other hotels immediately adjacent on both sides, the “do not disturb” setting seemed to have no effect on the doorbell as we were awakened by teenage pranksters and a mistaken room service boy, and the kitchen called us 2 nights in a row to ask if we wanted dinner. Definitely was overpriced but at least was well outside the busy town and did provide good mountain views and tasty vegetarian breakfast buffets (when there was sufficient occupancy to warrant the buffet)
Aufenthalt von 4 Nächten im Mai 2018
Antwort von Patel GM am 15. Juni 2018
Dear Sir Thank you for your feedback. Standardizing our services based on customer experience is our motto. We strongly believe that a positive attitude attains a positive result. We believe your review will change our directions towards western standardized services and safety standards. We will take your review as an advice and we promise we would comply to all the points mentioned. We opened in December 2017 and we are upgrading based on customers view and experience. On your next visit, Our services and amenities will add even more fun for you and your family. We offer you 10% discount on your friends family stay at our resort. Once again, Thank you for your feedback Regards Mr. Patel GM, Alokik Resort Manali.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is an excellent hotel with friendly service, comfortable room, and cleanliness. This hotel is a bit far from the city, but we found it no problem as we had our own car.
Aufenthalt von 3 Nächten im Mai 2018
Antwort von Patel GM am 26. Mai 2018
Dear Guest Thank you for your feedback We constantly strive on customer's experience to improve our standards and services. We looking forward to seeing you in next trip too. Regards

10/10 – Hervorragend

Nihal, Colombo Sri Lanka

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
New property. Very nice location.
The hotel staff created a home away from home atmosphere. The food is testy and the staff is exceptionally attentive and hospitable . I have no hesitation in recommending this hotel.
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Alokik Resort am 17. März 2018
Thank you so much for appreciating our work. we will always work for the betterment of our guests.