Außenpool, geöffnet von 08:00 Uhr bis 18:00 Uhr, Sonnenschirme

Bewertungen von Billionaire Resort & Retreat

5 out of 5
Billionaire Resort & Retreat
Marine Park Road, Malindi

Bewertungen

8,4

Sehr gut

14 von insgesamt 22 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 22 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 22 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 22 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 22 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

severine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Billionaire Resort team am 27. Mai 2024
Thanks for your feedback. That helps us to mantain our high standard of service. Best regards and see you soon.

10/10 – Hervorragend

Ward

Very nice
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

Obed, Plymouth

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Billionaire Resort team am 3. Jan. 2024
Thanks for your valoration that helps us to improve our standars of service and quality. Best regards from BILLIONAIRE RESORT

10/10 – Hervorragend

George

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Rose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent staff, very atentive, friendly and helpful. Lovely views of the gardens,. Clean property. Will definitely be back!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Billionaire Management am 24. Juli 2023
Dear Rose, thank you very much for your feedback. we hope to see you soon on our Resort and Retreat. !!!!best regards

8/10 – Gut

Salvatore

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Getaway in Malindi
The service was great they could pay more attention to the little details on the maintenance side. Overall very satisfied.
Aufenthalt von 2 Nächten im März 2023
Antwort von Billionaire Management am 20. März 2023
We reallly thank you very much your comments Salvatore. That helps us to improve our standard of services. We hope to see you again at BILLIONAIRE RESORT. best regards

4/10 – Schlecht

Frank

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not worth a billion
Facilities were very nice although there was some misconception about the location as unless you rent an apartment you actually stay at lion in the sun resort accross the street from the billionaire. Food and drinks were terrible for a resort of this caliber. Thank god dining in the area is excellent
Aufenthalt von 2 Nächten im Februar 2023
Antwort von chetrin am 1. März 2023
Dear Mr Furlan,We are sorry to read that this experience did not meet your expectations and we would like to thank you for taking the time to provide your feedback. we would like to know what is your impression of the restaurant if you have experienced a lack of service or quality or customer serviceWe care about your feedback and we would like to recover some services when possible we look forward to your kind replybest regards

10/10 – Hervorragend

Velma

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tutto veramente meraviglioso
Antwort von Billionaire Family am 4. Nov. 2022
Grazie mille per i tuoi commenti. Siamo molto felici che il tuo soggiorno sia stato di tuo gradimento. Speriamo di vederti presto alla tua prossima visita a Malindi.

10/10 – Hervorragend

Daphne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Kimberly

Aufenthalt von 3 Nächten im Mai 2022

6/10 – Okay

Victoria

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The strange thing is when you book on Expedia you think you are booked at the Billionaire Resort but you end up staying at their different property called Lion in the Sun- very deceptive. Other than that I had a pleasant stay at Lion in the Sun, the staff were extremely hospitable and exceeded my expectations. I would go back again and again. I suggest you separate the properties when booking on Expedia.
Aufenthalt von 2 Nächten im April 2022
Antwort von Billionaire Management am 9. Mai 2022
we really thank you very much your comments that helps us a lot in order to increase our standards of service. we hope to see you very soon.

6/10 – Okay

Victoria

Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2022

4/10 – Schlecht

Najma

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were really disappointed when we found out that you had to purchase everything even water and tea . I have never stayed in any place where water wasn’t free. Food was just not it . Pricey and not good quality food, only thing we genuinely enjoyed was the chocolate cake lava even though it was about 3 full spoons . We had stayed at sandies tropical which was few meters away, paid less than what we paid here and it was all inclusive. We mentioned we were celebrating our anniversary but it was not acknowledged. All the pools were very deep , some People don’t know how to swim . Overall we wouldn’t pay that much money for a resort like this . Highly disappointed
Aufenthalt von 3 Nächten im März 2022
Antwort von Feedback am 29. März 2022
Dear Najma, thank you very much for your feedback. We are sorry to read your stay did not meet your expectations. We will get in touch with your shortly to gather additional feedback. Thank you very much

10/10 – Hervorragend

Amir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel, beautiful location, excellent service, and above all caring staff. All staff call you by name the moment you step in the hotel, and at your service when you call them. Highly recommended 👌
Aufenthalt von 2 Nächten im Januar 2022
Antwort von Billionaire Management am 31. Jan. 2022
Thank you very much for your comments, which help us to continue fulfilling and improving our service standards. We hope to see you soon.

2/10 – Ungenügend

Dawnn, Kirkland

Aufenthalt von 1 Nacht im Dezember 2021

10/10 – Hervorragend

Vincent, Mclean

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Relaxing
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Billionaire Family am 21. Dez. 2021
We really thank you very much your comments and hope to welcome you again to our Resort. Best regards

10/10 – Hervorragend

joan, barcelona

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
vry satisfied with the hotel services

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ottimo hotel ottimo servizio
Che dire un resort bellissimo con un trattamento ad alto livello