I booked three rooms and when I got into the hotel, they informed me that there is only one room booked, I called hotel.com to confirm booking and speak to the hotel, no one answered the hotel.com call and there was no one in the hotel who could understand english. After an hour and looking through the bookings and calls to hotel.com they agree to give us 2 more room in an other hotel which was 5 minutes walk to our hotel. Not really great experience. Room was clean but quite small, most room are good size for two bed however they give same room as three or four bed. Showers are terribly small, location is about 8-10 minutes walk to Haram.