Thank you for your score!See you soon ;)

Jana,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a beautiful and spacious room with a great view. It's fantastic to know that Ana at the reception provided you with excellent tips for your stay in Madrid. We'll be sure to pass along your kind words to her. We're delighted that you enjoyed the view of the city from our terrace as well. It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay in the future!

Vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Ihr Aufenthalt problemlos verlief und Sie sehr zufrieden waren. Unser Ziel ist es, unseren Gästen einen angenehmen und stressfreien Aufenthalt zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Dear Nülgün,"We're very glad you enjoyed our convenient location! Our goal is to provide our guests with the best possible experience, and we're pleased to hear you were able to make the most of our central location. We hope to have the pleasure of welcoming you back in the future!"

Dear Kerstin, We're delighted to hear that you found our hotel perfectly positioned in the city and that everything was clean during your stay. Providing a clean and comfortable environment is one of our top priorities, and we're glad to know that we met your expectations. Thank you for your kind feedback, and we hope to have the pleasure of hosting you again soon!

Dear Bärbel,Thank you for sharing your feedback with us. We're sorry to hear that you found your room too dark and were not fond of the steps inside. Your comfort is important to us, and we apologize for any inconvenience caused. We will take your comments into consideration as we strive to improve our guests' experiences.If you decide to stay with us again, please don't hesitate to let us know your preferences, and we'll do our best to accommodate you.Warm regards,

Dear Clara, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us. We appreciate your feedback regarding the softness and movement of the individual/single beds. Rest assured, we'll take note of this to improve our guests' comfort in the future.We hope to have the pleasure of welcoming you back for another fantastic stay!Kind regards,

Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Ihnen die Lage des Hotels gefallen hat und dass Sie mit Sauberkeit und Schönheit zufrieden waren. Ihre Zufriedenheit ist uns sehr wichtig. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Gracias por tu puntuación!Hasta pronto ;)

Dear Birgit,Thank you so much for your kind words! We're thrilled to hear that your stay was simply perfect, and we appreciate your compliments on the modern amenities, central location, and friendly staff. We're delighted that, despite being in the heart of the city, the good window insulation provided a quiet retreat. We look forward to welcoming you back soon.Best regards,

Dear Gisela,We sincerely appreciate your detailed comments about your stay at our hotel. We are pleased to hear that you found the location to be excellent for a city trip to Madrid.We sincerely regret that parts of your experience did not meet your expectations. We understand that the lack of sun on the roof terraces and the absence of the sun loungers may have been disappointing. The sunbeds are only in the summer season.We also note your observation about the lighting in the room, including the bathroom mirror, and regret that this has affected your comfort.We appreciate your feedback as it helps us to identify areas for improvement. We will take steps to address these issues and ensure that future stays are more satisfactory.Should you decide to return, we would love the opportunity to provide you with an improved experience and meet all of your expectations.Yours sincerely,

Lieber Jon,Vielen Dank für Ihre positiven Worte! Es freut uns sehr zu hören, dass Sie mit der erstklassigen Lage, dem überaus freundlichen Personal und der Sauberkeit zufrieden waren. Wenn Sie weitere Anmerkungen oder Wünsche haben, lassen Sie es uns bitte wissen. Wir freuen uns darauf, Sie bald wieder begrüßen zu dürfen!Herzliche Grüße,

Vielen Dank für Ihr Feedback und Ihr Lob für unseren Top-Service, die Freundlichkeit und die großartige Lage unseres Hotels, sowie für das Lob unserer Rooftop-Bar.Wir bedauern jedoch die von Ihnen genannten Punkte. Die Kälte in der Bar im 10. Stock ist ein wichtiger Hinweis, den wir berücksichtigen werden, um den Innenbereich gemütlicher zu gestalten. Wir verstehen auch Ihre Frustration über die Renovierungsarbeiten im Nachbargebäude und den damit verbundenen Lärm am Morgen. Wir werden daran arbeiten, die Gästeerfahrung zu verbessern.Insgesamt freuen wir uns, dass Sie Ihr positives Fazit über unser Hotel mit tollem Personal gezogen haben, und wir würden uns freuen, Sie trotz dieser kritischen Punkte in Zukunft erneut im Room Mate by Macarena begrüßen zu dürfen. Ihre Meinung ist uns wichtig, da wir stets daran arbeiten, unseren Service zu verbessern.

Hola Vesna!Gracias por dejar un comentario acerca de tu estancia con nosotros!Para tu proxima visita a Madrid ya sabes donde esta tu casa!Equipo Macarena!

Thank you for your feedback! We're glad to hear that you found the bed comfortable and the reception staff helpful.We'll work on addressing your concerns to ensure that our guests have a more comfortable stay.Thank you for your honest feedback, and we hope you'll consider visiting us again in the future.

Dear Saskia, Thank you so much for sharing your experience at Room Mate Macarena!! We are so happy to know that you enjoyed your stay with us and we really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

Dear Michel, Thank you so much for sharing your experience at Room Mate Macarena!! We are so happy to know that you enjoyed your stay with us and we really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

Estimado Constantin,Muchas gracias por compartir su experiencia en Room Mate Macarena. Estamos muy contentos de saber que disfrutó de su estancia con nosotros y esperamos volver a recibirle en su casa en Madrid. Un saludo, Equipo Macarena

Hola Pascal:) Muchas gracias por tu comentario y por compartir tu experiencia en Room Mate Macarena. Agradecemos mucho tu opinión y si en algún momento vuelves por Madrid, ya sabes dónde tienes tu casa :) Un saludo! Equipo Macarena!! :)

Dear Thomas , Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know your stay in Madrid with us was good and we really hope to be able to welcoming you back at your home away from home in Madrid!! Best regards,

Dear Heike, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay in Madrid with us and we really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

Dear Lucia, Thank you so much for sharing your experience at Room Mate Macarena!! We are delighted to know you enjoyed your stay in Madrid with us and we really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

Dear Petra, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay in Madrid with us and we really hope to be able to welcoming you back at your home away from home in Madrid!!Best regards, Macarena's Team :)

Dear Sergio, Thank you for sharing your experience at Room Mate Macarena, your comments help us to improve our services day by day. We really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

Dear Maria, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay in Madrid and we hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

Dear Reto, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay in Madrid with us and we really hope to be able to welcoming back at your home away from home in Madrid!!Best regards, Macarena's Team :)

Dear Claudia, Thank you for sharing your experience at Room Mate Macarena! We really hope to be able to welcoming you at your home away from home in Madrid!! Best regards, Macarena's Team :)

Dear Christine, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay with us. We really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)

Dear Kristina, Thank you so much for sharing your experience at Room Mate Macarena!! We are delighted to know that you have enjoyed your stay in Madrid with us. We really hope to be able to welcoming you back at your home away from home in Madrid!! :) Best regards, Macarena's Team :)

Estimada Julia, Muchas gracias por compartir su experiencia en Room Mate Macarena. Agradecemos mucho su tiempo tomado y esperamos volver a verla en su casa en Madrid. Un saludo, Equipo Macarena

Estimado cliente, ¡Muchas gracias por compartir su experiencia en Room Mate Macarena! Es un placer saber que disfrutó de la estancia en Madrid con nosotros. Esperamos volver a recibirle muy pronto de nuevo en su casa en Madrid. Un saludo, Equipo Macarena :)

HALLO LAURA Vielen Dank für Ihre Kommentare. Wir freuen uns, dass Ihnen unser Hotel gefallen hat. Grüße

Dear Denise, thanks for sharing your experience at Room Mate Macarena, and thanks a lot for rating us with the top score! We are so happy to know that you have enjoyed our central location, as well as the room and breakfast. Please, come back soon, we will be more than happy to welcome you! Kindest Regards

Dear Anke, Thank you so much for sharing your experience at Room Mate Macarena!! We are glad to know that you enjoyed the location, the attention of the staff and the terrasse. We hope to be able to welcoming you back again at your home away from home in Madrid!! Best regards, Macarena's Team :)

Dear guest, Thank you so much for sharing your experience at Room Mate Macarena!! We are glad to know that you enjoyed your stay with us. We hope to be able to welcoming you back at your home away from home in Madrid!! Best regards, Macarena's team :)

Estimada Angela, ¡¡Muchísimas gracias por compartir su experiencia en Room Mate Macarena!! Estamos muy contentos de leer comentarios como el suyo, para nosotros es muy importante conseguir que el cliente se sienta como en casa. Esperamos volver a recibirla de nuevo en su casa en Madrid!! Un saludo, Equipo de Macarena

Dear Guest, Thank you very much for taking the time to recommend us! We are glad you enjoyed the stay with us. We also want to thank you for your words about our location, bed and breakfast. We hope to see you back son here! Best regards,

Dear friend, Thank you so much for sharing your experience in Room Mate Macarena!! We are really happy to know that you enjoyed your stay in Madrid with us. We hope to be able to welcoming you again at your home in Madrid!! Kind regards