I stayed here from the dates of October 25-October 30th. When I first got in my room I had a few issues, which the young boy in reception didn’t do much about. But later in the morning I complained again, and Khaled and the manager Badr, we’re so so so amazing. They immediately helped us and resolved our concerns. I am so thankful to them, as we were able to enjoy our stay once they were able to change our room and make our stay enjoyable. I want to add that the housekeeping team on our floor was also amazing and hospitable. Overall, we had a great time at this hotel. It is so close to Prophets Masjid, literally seconds away from the hotel. Very close to shopping and food.
My only recommendation for the hotel is to have upgraded air quality systems. I found the air quality to be low and dusty. And maybe it’s time to change the furniture. It could probably help with the air quality as well.
Anyway, thank you Khaled and Badr for my stay.