Standard-Apartment, Mehrere Betten, Nichtraucher | Zimmersafe, individuell dekoriert, Schreibtisch
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Bewertungen von Sadie Best Western Hotel Luton

3.5 out of 5
Sadie Best Western Hotel Luton
2 4 MILL STREET, Luton, England

Bewertungen

8,4

Sehr gut

53 von insgesamt 105 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
32 von insgesamt 105 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 105 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 105 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 105 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Rodney

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Hallo, We only came for a nights sleep., but that was difficult. Uncomfortable night in small room with tiny en-suite. Bed and pillows very hard. Toilet so close to radiator, that if it had been on we would have been in danger of burning our knees. Hair dryer not working. Charged £15.00 for what we thought was free car parking. Staff courteous, but overall a poor experience. We will not be using that hotel if in the area again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ali am 11. Mai 2024
Dear RodneyWe are sorry you did not find our hotel conducive to your stay. The car parking charge is clearly mentioned on all sites, it basically covers our costs of 24 hour CCTV monitoring and a physical presence of staff walking around every hour.

10/10 – Hervorragend

Leslie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, quiet, friendly place. The staff was warm and welcoming. Room and bed were comfortable. Common area and bar very nice.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ali am 11. Mai 2024
Dear LeslieThank you for a wonderful review, we look forward to your next visit.Kind regardsSadie Luton Team

10/10 – Hervorragend

Jane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only comment is the instructions re entrance and limited car parking. First come first served . Probably about 5 spaces
Aufenthalt von 1 Nacht im März 2024
Antwort von Ali am 11. Mai 2024
Dear JaneThank you for a wonderful review. We have 15 car park spaces, we will try and address your comments re entrance. We look forward to your next visit.Kind regardsSadie Luton Team

10/10 – Hervorragend

Fatima

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good stay, just would like to have been better informed about parking. Also the parking garage was very full the next day and very hard to get out of! Other than that a lovely stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Ali am 11. Mai 2024
Dear FatimaThank you for a wonderful review, unfortunately being a town centre hotel we have limited car parking spaces. We look forward to your next visit.Kind regardsSadie Luton Team

10/10 – Hervorragend

Wayne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We LOVED this property. Also a special thank you for impeccable service to Munoz and Alfie at the front desk.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ali am 19. Apr. 2024
Dear WayneThank you for an excellent review, we are glad you liked our hotel, and thank you for the appreciation of our staff.Kind regardsSadie Luton Team

8/10 – Gut

david

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was stuck over night due to flight issues perfect transport to and from airport via bus service. Staff were awesome and helpful on my stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ali am 17. Apr. 2024
Dear DavidThank you for your review, we are glad you enjoyed your stay and we hope to see you again soon.Kind regardsSadie Luton Team

8/10 – Gut

Graeme, los montesinos

Mit dem Partner gereist
Clean and close to airport and train station
Aufenthalt von 1 Nacht im März 2024
Antwort von Ali am 4. Apr. 2024
Dear GraemeThank you for your excellent review. We look forward to your next visit.Kind regardsSadie Luton Team

6/10 – Okay

Matthew, London

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Well as a 6’4” male I ordered a king size bed and I seem to have got a double bed which of course had a double quilt. I personally have a king size quilt on my double bed. That way my feet & shoulders STAY warm. The reviews are right about the pillows. I was in room 107. The fridge didn’t seem to be working and the noise coming from the cars was a bit loud.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ali am 4. Apr. 2024
Dear MatthewWe are sorry that you found the bed small, our beds are 2m, as for the pillows you can request alternative pillows, and also you should have raised your concern about the noise our staff would have assisted in relocating you to another room.Kind regardsSadie Luton Team

6/10 – Okay

Temitope

Mit dem Partner gereist
Neat property. Should definitely look into a room service option for breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ali am 16. März 2024
Dear TemitopeThank you for your review. We will soon be doing room service, thank you for your suggestion. We hope to see you againKind regardsSadie Luton Team

8/10 – Gut

Philip

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed one night for football. An easy 20 minutes walk to the ground. A good pub, seemed a home pub, 10 minutes in the other direction. Room was good. Had all i needed. Bed, TV, shower plus everything else you could need. Issues. The toilet left very little leg room before hitting a wall. A larger sized lady was complaining about that when i checked out. I had to pay £15 for parking. It was secure but seems a lot for the 16 hours i was there. Breakfast promised a lot but even though i was first there, the bacon was cold, the tomato and hash browns tepid,the sausage and baked beans acceptable. I didn't complain as i had to get going. I will stay there again though as the benefits of it outweighed the issues.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ali am 16. März 2024
Dear PhilipThank you for your great review. We are concerned that although overall your experience was positive there were some aspects that you felt were not up to mark. Please ask for me when you next visit us and we will make it up to you. We hope to see you again.Kind regardsAli Sadie Luton Team

10/10 – Hervorragend

Jonathan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ali am 16. März 2024
Dear JonathanThank you for your great review. We hope to see you again.Kind regardsSadie Luton Team

8/10 – Gut

Thomas

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel, would stay again. Parking is handy but quite tight. The breakfast is amazing, but only to order so no cereal etc… Sounds picky but in some ways I’d prefer a small buffet with the offer of made to order if you’d prefer… Staff super friendly and room was clean and modern. Beds were very firm.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ali am 16. März 2024
Dear ThomasThank you for your great review. We do have buffet when the occupancy is higher, but we are sorry that cereal was not offered. Please ask for me when you visit us next. We hope to see you again.Kind regardsSadie Luton Team

10/10 – Hervorragend

Mahi

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ali am 4. Apr. 2024
Dear MahiThank you for your excellent score. We look forward to your next visit.Kind regardsSadie Luton Team

10/10 – Hervorragend

Kingsley

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best hotel in all of the uk. I had no regrets
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ali am 27. Jan. 2024
Dear KingsleyThank you so much for your brilliant review, our staff aporeciate your positive experience. We look forward to seeing you again.Kind regardsSadie Luton Team

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall good value for money
I only stayed overnight with my baby to break up a longer journey so our time in the hotel was limited.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ali am 27. Jan. 2024
Dear MichelleThank you for taking your time out to review our hotel. We would like to welcome you back to stay with us longer to get the full experience. We look forward to seeing you again soon.Kind regardsSadie Luton Team

10/10 – Hervorragend

Kingsley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ali am 27. Jan. 2024
Dear KingsleyThank you for a great review. We hope to see you again.Kind regardsSadie Luton Team

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ali am 27. Jan. 2024
Dear PeterThank you for your great review of our hotel, we hope to host you again soon.Kind regardsSadie Luton Team

10/10 – Hervorragend

Suzanne

Mit der Familie gereist
Great location
Hotel was very clean and staff were amazing. Location is very convenient to bus and train. Would definitely stay again.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Ali am 6. Jan. 2024
Dear SuzzaneThank you for your excellent review about our hotel, staff and location. We look forward to hosting you again.Kind regardsSadie Luton Team

8/10 – Gut

Travis

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great area
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ali am 6. Jan. 2024
Dear TravisThank you for your great review, we hope to see you again.Kind regardsSadie Luton Team

8/10 – Gut

Gareth

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was very modern with good facilities. Had secure onsite parking. Evening meal was good but breakfast disappointing and expensive
Aufenthalt von 1 Nacht im November 2023
Antwort von Ali am 3. Dez. 2023
Desr GarethThank you for your review and feedback, it helps to improve on our offering. We hope to see you again.Kind regardsSadie Luton Team

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Ali am 13. Nov. 2023
Dear DavidThank you for a great review, we hope to see you again.Kind regardsSadie Luton Ream

10/10 – Hervorragend

Sheri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were very friendly & helpful.
Aufenthalt von 1 Nacht im November 2023
Antwort von Ali am 12. Nov. 2023
Dear SheriThank you for your excellent review and appreciation of our staff. It was a pleasure hosting you and we look forward to seeing you again.Kind regardsSadie Luton Team

8/10 – Gut

Stewart

Aufenthalt von 1 Nacht im November 2023
Antwort von Ali am 12. Nov. 2023
Dear StewartThank you for a wonderful review. We hope to see you again.Kind regardsSadie Luton Team

10/10 – Hervorragend

Stig

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ali am 1. Nov. 2023
Dear StigThank you for an excellent review, we hope to see you again soon.Sadie Luton Team

10/10 – Hervorragend

Andrew

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ali am 1. Nov. 2023
Dear AndrewThank you for an excellent review, we hope to see you again soon.Sadie Luton Team

6/10 – Okay

Timothy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed at the Sadie Best Western after an unexpected pause to our journey home. The staff were very accommodating, and managed to get a cot into our room at short notice. The room was a decent size, clean and it was convenient for us at the time. Considering how much the night in the room cost (around £130) I would have expected parking and breakfast to be included, but we had to pay extra for both. Potentially we got snubbed here due to booking last minute. Overall, a good, but expensive, hotel.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ali am 1. Nov. 2023
Dear TimothyThank you for your review, unfortunately the prices go up and down depending on the day, we hope to see you again soon.Sadie Luton Team

10/10 – Hervorragend

Obinna Ifeanyi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ali am 1. Nov. 2023
Dear Obinna IfeanyiThank you for an excellent review, we hope to see you again soon.Sadie Luton Team

8/10 – Gut

PO YING

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ali am 1. Nov. 2023
Dear Po YingThank you for excellent review. We hope to see you again.Sadie Luton Team

8/10 – Gut

paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Extremely fritand helpful staff excellent value for money
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ali am 1. Nov. 2023
Dear PaulThank you for a great review, we hopw to see you again.Sadie Luton Team

10/10 – Hervorragend

Hannah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very modern and sleek looking. comfy beds and overall excellent for what paid. Great location to luton airport too.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ali am 1. Nov. 2023
Dear HannahThank for a great review of our hotel, we hope to host you again soon.Sadie Luton Team

2/10 – Ungenügend

Dimitrios

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ali am 7. Okt. 2023
Dear Mr DimitriosPlease could you reach out to us and let us know what was the problem, if you don't tell us we won't know how to rectify the situation. Thank you.Kind regardsGeneral ManagerSadie Best Western Luton

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean
Aufenthalt von 1 Nacht im September 2023
Antwort von Ali am 7. Okt. 2023
Dear JohnThank you for a wonderful review, we hope to see you again.Kind regardsGeneral ManagerSadie Best Western Luton

8/10 – Gut

Olubunmi

Aufenthalt von 3 Nächten im September 2023
Antwort von Ali am 1. Nov. 2023
Dear OlunbumiThank you for a great review, we hope to see you again.Sadie Luton Team

6/10 – Okay

Wayne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No King Beds in Hotel
The hotel DOES NOT have King sized beds as advertised, in any room! The hotel is new. The tech is nice. Mattresses are very soft which we did not like. Breakfast was ok and location very close to the train station was nice. Rooms are small but adequate.
Aufenthalt von 1 Nacht im September 2023
Antwort von Ali am 1. Nov. 2023
Hi WayneKing size beds are 1600mm wide and we have quite a few of them. If you had asked reception they would have addressed the situation for you.Sadie Luton Team

10/10 – Hervorragend

Vladimir

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great airport proprty.
Aufenthalt von 1 Nacht im September 2023
Antwort von Ali am 7. Okt. 2023
Dear VladimirThank you for a great review, we hope to see you again soon.Kind regardsGeneral ManagerSadie Best Western Luton

10/10 – Hervorragend

Jake

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
right in the middle of the town centre so everything is walkable. Room was in impressive condition with classy interior and furnishing despite being a bit on the smaller side.
Aufenthalt von 1 Nacht im September 2023
Antwort von Ali am 7. Okt. 2023
Dear Jake Thank you for a fantastic review, we hope you will stay with us again.Kind regardsGeneral ManagerSadie Best Western Luton

2/10 – Ungenügend

Teoh, Stevenage

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
The room is dirty lots of dust. Even on the desk.
Aufenthalt von 1 Nacht im September 2023
Antwort von Ali am 1. Nov. 2023
Dear TeohWe are sorry to hear that, you should have let reception know and would have relocated you. We have taken it up with our cleaning contractors. Please ask for me when you come back to the hotel.

10/10 – Hervorragend

Leah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean finish
Aufenthalt von 1 Nacht im September 2023
Antwort von Ali am 1. Nov. 2023
Dear LeahThank you for your excellent review. We hope to see you again.Sadie Luton Team

10/10 – Hervorragend

nadia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Personnel accueillant et sympathique ! Les chambres sont fonctionnels et de qualité, elles valent leurs prix !
Aufenthalt von 1 Nacht im August 2023
Antwort von Ali am 12. Nov. 2023
Chère Nadia, Merci pour cette merveilleuse critique. Nous espérons vous revoir bientôt. Cordialement, l'équipe Sadie Luton

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Aufenthalt von 2 Nächten im August 2023
Antwort von Ali am 12. Nov. 2023
Dear AnonymousThank you for your review. Please let us know where we failed you. Thank you.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff was extremely attentive and helpful. Room was really nice and the location was great.
Aufenthalt von 1 Nacht im August 2023
Antwort von Ali am 12. Nov. 2023
Dear AnonymousThank you for a wonderful score, we hope to see you again.Kind regardsSadie Luton Team

2/10 – Ungenügend

howard

Aufenthalt von 1 Nacht im August 2023
Antwort von Ali am 12. Nov. 2023
Dear HowardWe are disappointed to see that you did not enjoy your stay, perhaps if you can get in touch with us and let us know what the problem was. Thank you.Kind regards Sadie Luton Team

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Ali am 8. Aug. 2023
Dear JamesThank you a great review, we are pleased to have hosted you and look forward to your next visit.Kind regardsSadie Luton Team

10/10 – Hervorragend

Lyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spotless
Our stay was fantastic. Hotel was nice and clean and rooms were immaculate. Staff friendly.
Aufenthalt von 1 Nacht im August 2023
Antwort von Ali am 7. Aug. 2023
Dear LynThank you so much for your excellent review of our hotel and staff. We look forward to you staying with us again soon.Kind regardsSadie Luton Team

6/10 – Okay

Christopher

Mit der Familie gereist
Served its purpose for an overnight stay. Nothing special but comfortable
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ali am 7. Aug. 2023
Dear ChristopherThank you for your review.Kind regardsSadie Luton Team

10/10 – Hervorragend

Brianne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Ali am 1. Aug. 2023
Dear BrianneThank you for an excellent review, we look forward to seeing you again.Kind regardsSadie Luton Team

8/10 – Gut

Shamiso

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The rooms were clean and tidy. Enjoyed my stay.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ali am 1. Aug. 2023
Dear SharmisoThank you for a great review, hope to see you again soon.Kind regardsSadie Luton Team

10/10 – Hervorragend

Berner

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ali am 23. Juli 2023
Dear Mr BernerThank you for your wonderful review. We hope to see you again.Sadie Luton Team

8/10 – Gut

Zion

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ali am 7. Aug. 2023
Dear ZionThank you for your review, we hope to see you again.Kind regardsSadie Luton Team

10/10 – Hervorragend

Oliver

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ali am 11. Juli 2023
Dear OliverThank for your great review. We hope to see you again soon.Kind regardsSadie Luton Team