- Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The noise isolation of the room is very poor, we could hear people talking next to us in the night. The room doors have no noise dampening function . At 3:40am, the guests next to our room had to go in and out all the time and slammed the door very loud even my bed was shaking. You should avoid this hotel if you want to have a goodnight sleep. Service of the hotel was also very bad. When we asked for 2 bowls to use in our room, we were told to either going down to the restaurant and get them by ourselves or we need to pay CHF 5 for each bowl if the staff bring them up to our room. It is so ridiculous for paying over 200 euros per night for the room and received that kind of poor service like staying in youth hostel. We have been travel all the time around the world and never experienced this kind of poor service before.