Dear Waldemar,Thank you for taking the time to share your feedback following your recent stay at the Royal National Hotel. We appreciate your comments regarding our convenient location, which we understand is one of the highlights of our hotel.We regret to hear about the challenges you encountered during breakfast due to the noise and waiting times. Your feedback is important to us, and we will certainly look into ways to improve the breakfast experience for our guests.We also appreciate your comments about the plumbing in the room. Please accept our sincere apologies for any inconvenience caused by the water pressure and the absence of a toilet brush. Regarding the toilet brushes, due to sustainability and health and safety reasons, we are unable to provide them in the rooms. However, please rest assured that our housekeeping team is always available to clean the toilet upon request.Your satisfaction is our top priority, and we strive to provide comfortable and enjoyable stays for all our guests. We hope to have the opportunity to welcome you back for a more pleasant experience in the future. Should you have any further suggestions or if there's anything more we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,MainulRoyal National Hotel

Dear Muazzez,Thank you for your positive feedback.We're delighted to hear that our central location met your expectations and contributed to an enjoyable stay. If you have any further comments or suggestions, please feel free to reach out. We hope to welcome you back soon!Warm regards, MainulRoyal National Hotel

Dear Petra,Thank you for taking the time to share your feedback. We are happy that you found your room okay and enjoyed our staff and breakfast. We understand your feedback regarding the lack of a second chair and the inconvenience of not being able to use your own hair dryer in front of the mirror. Whilst these factors can be of inconvenience, we hope they did not affect your overall experience. Your feedback is valuable to us when we review our room amenities.We hope to have the opportunity to welcome you back for another stay in the future.Warm regards,SabinaRoyal National Hotel

Dear Cornelia,Thank you for choosing the Royal National Hotel for your stay.We appreciate your rating and hope that your time with us was comfortable and met your expectations. If you have any feedback or comments you'd like to share to help us improve our services, please feel free to reach out to us.We hope to have the opportunity to welcome you back in the future.Best regards,MainulReceptionRoyal National Hotel

Dear Ronny,Thank you for choosing our hotel for your stay in London and for taking the time to share your feedback with us.We are thrilled to hear that you enjoyed our breakfast offerings and that you found our rooms to be satisfactory overall.We apologize for any discomfort caused by the mattress during your stay. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to continuously improve our accommodations for the comfort of our guests.We are delighted that you had a positive experience overall and that you consider our hotel to be a good choice in London.If there is anything specific we can do to ensure an even better experience for you in the future, please do not hesitate to let us know.Thank you once again for your feedback, and we look forward to welcoming you back for another stay.Warm regards,Omar

Dear Hulya,Thank you for taking the time to leave us your feedback.We regret that you did not enjoy your stay on this occasion.After reviewing your reservation, we can see that you have already left us more detailed feedback on another platform. Please see that page for a more detailed response.If there is anything else we can help you with, please do not hesitate to contact us directly to discuss it further.Kind regards,Omar

Dear Stefan,Thank you for taking the time to share your positive feedback about your recent stay with us. We are pleased to hear that you found our hotel to be good, with a very large size and in a convenient location.It's great to know that you enjoyed the spaciousness of our rooms, especially considering London standards. We appreciate your note about the bed length, and we'll certainly take this into consideration for future improvements.We are glad that you found our breakfast buffet to be good, plentiful, and well-managed, even during peak times. Your satisfaction is important to us, and we are delighted that we could contribute to a positive start to your day.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another comfortable stay.Best regards,Monique Royal National Hotel

Thank you for your score Ms Anna.We look forward to welcoming you again in the near future to provide you with an always improving quality of services provided.Best wishes,Mirko

Dear Xia,Thank you for taking the time to share your rating. We appreciate your feedback, and if there are any specific aspects of your stay that you'd like to discuss or provide more details on, please feel free to let us know. We always aim to enhance our guests' experience, and your input is valuable.If you have any further comments or if there's anything we can assist you with, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,Monique Royal National Hotel

Dear Albin,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay and found the room beautiful. Providing a comfortable and aesthetically pleasing environment for our guests is a top priority for us.If you have any specific details or suggestions on what made the room special for you, we would love to hear more. Your insights help us continue to enhance our services and offerings.We look forward to the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else you'd like to share, please feel free to let us know.Thank you once again for choosing Royal National Hotel. We appreciate your positive review!Best regards,SabinaRoyal National Hotel

Dear Luc, Thank you for your feedback.Your satisfaction is important to us, and we would like to learn more about your experience to address any areas that may need improvement.Please feel free to reach out to us directly with more information or any further suggestions you may have.Thank you again for choosing our hotel, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Kind Regards, Athina Petikopoulou

Dear Dominik,Thank you for taking the time to provide feedback on your recent stay, and we appreciate your perfect 5/5 rating, even without specific comments.We're glad to hear that your experience met or exceeded your expectations. If there's anything specific you enjoyed or if there are ways we can make your next stay even more enjoyable, please feel free to let us know.We value your feedback and hope to have the pleasure of welcoming you back in the future.Kind regards,Monique Royal National Hotel

Dear Christian,Thank you for taking the time to rate your recent stay with us. We appreciate your positive rating, and we're pleased to see that overall, you had a satisfactory experience.If there are any specific aspects of your stay that you'd like to share or discuss further, please feel free to reach out. Your feedback is important to us, and we always strive to improve and enhance our services based on guest input.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards,MoniqueRoyal National Hotel

Dear Kristin,Thank you for taking the time to rate your recent stay with us. We're delighted to see that you had a perfect experience, reflected in your 5/5 rating.Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. If you ever have any specific feedback or suggestions you'd like to share, please feel free to reach out.We look forward to the opportunity to welcome you back for another excellent stay in the future.Best regards,MoniqueRoyal National Hotel

Dear Tina,Thank you for taking the time to leave a rating for your recent stay. We appreciate your feedback and are pleased to see that you had an overall positive experience. If there's anything specific you'd like to share or if you have suggestions on how we can make your next visit even better, please feel free to let us know.We look forward to the opportunity of hosting you again and providing you with an excellent experience.Kind regards,Monique Royal National Hotel

Dear Sarah,Thank you for your concise feedback. We're pleased to hear that you had a good connection during your stay. If there's anything specific you'd like to share or if you have further suggestions, please feel free to reach out. We appreciate your input and look forward to hosting you again in the future.Warm regards,Monique Royal National Hotel

Dear Ahmet,We sincerely apologize for the inconvenience and disappointment you experienced with the accommodation booked through Expedia. We understand the frustration when expectations set by online images are not met upon arrival.Your feedback is important, and we appreciate your understanding that the hotel staff tried to assist you despite the situation. We recommend reaching out to Expedia directly to file a complaint and discuss your concerns about the accuracy of the images and the quality of the room.If there's anything we can do on our end to assist you further or if you have specific details you'd like to share, please feel free to reach out directly. We value your feedback and hope that this situation can be resolved to your satisfaction.Best regards,Monique Royal National Hotel

Dear Lenka,We appreciate you taking the time to leave a rating, although we noticed you didn't provide any specific comments. We value all guest feedback, and if there's anything specific you'd like to share or address, please feel free to provide more details.If there were aspects of your stay that fell short of your expectations, we would like to know more so we can improve and enhance our services. Your satisfaction is our priority, and we hope to have the opportunity to better meet your expectations in the future.If you have any concerns or feedback you'd like to discuss, please don't hesitate to contact us directly.Kind regards,MoniqueRoyal National Hotel

Dear Guest,Thank you for sharing your positive feedback about your recent stay at The Royal National Hotel. We are thrilled to hear that you experienced very friendly staff and enjoyed our breakfast offerings with a variety of choices. Your compliments on the cleanliness of the room are much appreciated.We apologize for the inconvenience you experienced with the shower head not being adjustable. Your feedback is valuable, and we will look into addressing this to enhance the comfort of our guests.We understand that the noise from the nearby bar in the evening was a concern. We appreciate your understanding, and we will explore ways to mitigate such disturbances to ensure a peaceful stay for our guests.Thank you for acknowledging that, aside from these points, everything was wonderful. We truly value your feedback and hope to have the pleasure of welcoming you back for another excellent stay in the future.If there are any specific details you would like us to address or if you have further suggestions, please feel free to reach out to us directly.Warm regards.

Dear Guest,Thank you for taking the time to share your feedback about your recent stay at The Royal National Hotel. We appreciate your positive comments and are pleased to hear that your room was clean, even if a bit outdated. Your insights help us in our continuous efforts to improve our facilities.We apologize for any inconvenience caused by the stiffness of the sliding door to the bathroom. We appreciate your understanding and will address this issue to ensure a smoother experience for our guests.It's fantastic to hear that you found the hotel's location convenient with good transport connections, especially for buses, catering well to your needs as a wheelchair user. We're also delighted that you enjoyed the nearby shopping options and found nice and good food in the immediate vicinity.Your willingness to book with us again is the highest compliment we could receive. We look forward to the opportunity of welcoming you back and providing an even more enjoyable experience.If there's anything specific you would like us to address or if you have any further suggestions, please feel free to reach out to us directly.Thank you for choosing The Royal National Hotel.Warm regards.

Dear Guest,Thank you for your positive feedback about your stay at The Royal National Hotel. We're delighted to hear that you found our hotel very centrally located and that our staff provided attentive and friendly service. Ensuring a convenient and pleasant experience for our guests is a top priority.We look forward to the opportunity to welcome you back in the future and provide you with another enjoyable stay.Best Regards.

Dear Guest,Thank you for sharing your feedback about your stay at The Royal National Hotel. We appreciate your input, and we're sorry to hear that your experience led to a 2 out of 5 rating. We're committed to improving our services and accommodations, and we hope to have the opportunity to provide a better experience in the future.Best Regards,Melissa

Dear Giuliana,We appreciate your feedback and are pleased to hear that our reception service met your expectations. We apologize for any discomfort you experienced with the mattresses and the overall condition of our hotel. Your comments about the need for renovation are noted, and we'll certainly consider improvements to enhance the guest experience. We value your input and hope you'll consider staying with us again in the futureBest Regards,Royal National Reception

Dear Jeanine Franziska,Thank you for sharing your feedback about your recent stay at the Royal National Hotel. We appreciate your comments and are pleased to hear that you found our central location convenient and the hotel itself clean.We apologize for any inconvenience you experienced with the internet during your stay. We understand the importance of reliable connectivity, and we will investigate the issue to improve the quality of our internet service for future guests.We look forward to the opportunity to welcome you back in the future, and we'll work on addressing the internet issue to provide a more seamless experience during your next stay. If there are any specific preferences or requests you have, please feel free to share them with us. Warm regards,MoniqueRoyal National Hotel

Dear Werner,Thank you for taking the time to provide us with your feedback following your stay at our hotel. We're delighted to hear that you found our staff friendly and helpful, and that you appreciated their efforts in managing the breakfast room.We apologize for any inconvenience you experienced due to the crowded breakfast room and the limited number of toilets. We'll certainly take your suggestions into consideration as we continually work to enhance our guests' experiences.We appreciate your feedback and hope to welcome you back to our hotel in the future.Best regards,Monique Royal National Hotel

Dear Dirk,Thank you for sharing your feedback from your recent stay at our hotel. We appreciate your comments and are pleased to hear that you found our location convenient.We apologize for any inconvenience you experienced due to the street noise. We understand the importance of a good night's sleep, and we'll certainly take your suggestion regarding double-glazed windows into consideration as we continue to improve our facilities.We value your input and look forward to the opportunity to host you again in the future, ensuring a more peaceful and enjoyable stay.Best regards,Monique Royal National Hotel

Dear Karin,Thank you for your positive feedback regarding your recent stay at our hotel. We're thrilled to hear that you found our location convenient and that you experienced friendly and helpful service from our staff. Maintaining clean and comfortable rooms and bathrooms is a top priority for us, and it's great to know we met your expectations in this regard.If you have any further comments, suggestions, or specific preferences for your next stay, please don't hesitate to share them with us. We appreciate your business and look forward to welcoming you back in the future.Best regards,Monique Royal National Hotel

Dear Michael,Thank you for your feedback and the rating. We appreciate your comments about your recent stay at our hotel. We apologize for any noise disturbances you experienced during your stay, which may have been due to our central location in a bustling city.To enhance our guests' comfort, we do provide earplugs in each room. We understand that London can be quite lively, and these earplugs can help mitigate any noise issues you may encounter.While we're glad to hear your feedback, we're also sorry that the window in your room did not seal properly, leading to the noise issue. Please be assured that we will investigate and address this issue to ensure a more peaceful experience for our guests in the future.We appreciate your feedback, as it helps us continually improve our services. If you decide to stay with us again, please don't hesitate to contact our reception for any concerns you may have during your stay. Your satisfaction is important to us, and we'll do our best to address your needs.Best regards,Haider ShaheenFront OfficeRoyal National

Dear Christiane,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and enjoyed the cleanliness of your accommodation. It's great to know that you appreciated the security presence and the friendliness of our staff. We'll also look into the condition of the room doors to ensure that all our guests feel comfortable and secure during their stay.Your feedback is valuable to us, and we will continue to make improvements based on your comments. If you have any more suggestions or specific preferences for your next visit, please don't hesitate to share them.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing our hotel.Best regards,Haider ShaheenFront OfficeRoyal National Hotel

Dear Daniela,Thank you for your positive comment about the great area of our hotel. We're delighted to know that you enjoyed the location. If you have any specific feedback or suggestions for us to improve your experience, please feel free to share. We're here to ensure your stay is as pleasant as possible.We hope to welcome you back in the future for another enjoyable stay. If you have any questions or need further assistance, please don't hesitate to reach out.Warm regards,Monique Royal National Hotel

Dear Kathleen,We appreciate your 4/5 rating and your comments about your recent stay at our hotel. We're glad to hear that you found our hotel functional and conveniently located. Your feedback about the breakfast is also noted.If you have any specific suggestions or areas where you feel we could improve, please don't hesitate to share them with us. We are committed to providing our guests with the best possible experience.Thank you for choosing the Royal National Hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,Haider ShaheenFront OfficeRoyal National

Dear Markus,Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate your feedback, as it helps us improve and provide better services to our guests.We're glad to hear that you found our location quiet and suitable for your city trip. We understand your feedback about our furnishings and the basic nature of our breakfast buffet. We continuously aim to enhance our services, and we'll certainly consider your comments when making improvements.We apologize for any inconvenience you may have experienced with the packed lunch pricing, and we'll review this aspect to ensure that it aligns better with our guests' expectations.We appreciate your valuable input and hope that we may have the opportunity to host you again in the future. If there are any further comments or concerns you'd like to discuss, please feel free to reach out to us directly.Best regards,Monique Royal National Hotel

Dear Mauro,Thank you for taking the time to provide your feedback about your recent stay with us. We appreciate your thoughts and would like to address your concerns.We're sorry to hear that you experienced noise disturbances during your stay. We have a central heating system in place to help maintain room temperature, but we also provide earplugs at the reception to mitigate noise issues. We understand the importance of a comfortable and peaceful environment for our guests, and we apologize for any inconvenience this may have caused.Your feedback is important to us, and we continually strive to improve our guest experience. We hope you will consider staying with us again in the future, and if you do, please feel free to reach out to our front desk for any assistance to make your stay more comfortable.Thank you for choosing our hotel for your London visit.Warm regards,Haider ShaheenFront OfficeRoyal National

Dear Marco,Thank you for taking the time to review your recent stay with us and for sharing your rating. We are delighted to see that you had a positive experience during your visit.Your satisfaction is our top priority, and we are pleased to hear that your stay met your expectations. If there are any specific comments or suggestions you'd like to share to help us enhance our services further, please do not hesitate to reach out to us. Your feedback is essential in our ongoing efforts to improve the guest experience.Thank you for choosing our hotel, and we hope to provide you with an even better experience during your next visit.Best regards,Haider ShaheenFront OfficeRoyal National

Dear Peter,Thank you for your perfect rating and your positive feedback. We're delighted to hear that you appreciated our service attitude. Providing great service is our priority, and we're glad that it contributed to your positive experience.If you have any specific comments or suggestions on how we can make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future and continuing to provide excellent service.Warm regards,Haider ShaheenFront OfficeRoyal National

Dear Sarah,Thank you for your wonderful review! We're delighted to hear that you found our location near Russell Square Underground station convenient and that you had a comfortable and clean room. If you have any further comments or if there's anything else we can do to make your next stay even better, please feel free to share.We look forward to welcoming you back to the Royal National Hotel in the future.Best regards,Haider ShaheenFront OfficeRoyal National

Dear Marketa,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you found your room to be simple, clean, and freshly renovated, which contributed to a comfortable place to rest during your busy days exploring the city.Our central location and proximity to public transportation make it convenient for our guests to access various attractions and dining options, and we're glad you found this aspect of our hotel favourable.While we may not offer luxury accommodations, we strive to provide a clean and comfortable environment for our guests to rest and refresh during their travels. If you have any specific suggestions or requests for future stays, please don't hesitate to let us know.We appreciate your choice to stay with us, and we hope to have the opportunity to welcome you back for another visit in the future.Warm regards,MoniqueRoyal National Hotel

Dear Marlies,Thank you for taking the time to rate our hotel. We're pleased to hear that you had a good experience and found our central location convenient. If you have any specific feedback or suggestions on how we can improve your experience and earn a higher rating next time, please don't hesitate to share it with us.We look forward to welcoming you back in the future and providing an even better stay.Best regards,Haider ShaheenFront OfficeRoyal National

Thank you for your positive feedback! We're glad to hear that you had a great experience during your short city trip at our hotel. We take pride in maintaining clean and comfortable rooms to ensure our guests have a pleasant stay. Being centrally located is one of our key advantages, as it allows easy access to various attractions and amenities. We hope to welcome you back again in the future for another enjoyable stay!

Dear Ani,Thank you for taking the time to rate your recent stay at Royal National. We appreciate your rating, and we are pleased to see that you had an overall positive experience during your visit.We hope to have the pleasure of welcoming you back in the future. If you have any special requests or preferences for your next stay, please don't hesitate to let us know, and we will do our best to make your stay even more enjoyable.Thank you for choosing Royal National, and we look forward to hosting you again soon.Best regards,Haider ShaheenFront Office

Thank you for bringing these concerns to our attention regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced with the condition of your room. Your feedback is invaluable to us as we continuously strive to improve our services.We are truly sorry for the musty smell in the bathroom and the malfunctioning extractor. We will immediately address this issue to ensure a pleasant and fresh atmosphere for our guests. Additionally, we apologize for the inconvenience caused by the ancient, fixed mini shower head and the unpleasant smell of the shower curtain. We will thoroughly inspect and replace them to provide a more comfortable showering experience.Regarding the mini faucet on the sink, we understand your frustration with the limited functionality. We will explore options to improve this aspect and provide more convenience for our guests, such as installing additional facilities for hair washing.We are deeply sorry for the black dirt rim under the edge of the sink. This is certainly unacceptable, and we will take immediate action to rectify the situation and ensure thorough cleanliness throughout our hotel.Furthermore, we apologize for the broken toilet lid and the poor repair job that followed your complaint. We will investigate this matter and ensure that all repairs are carried out to the highest standard to avoid any future inconvenience for our guests.We appreciate your feedback regarding the price-performance ratio, and we will carefully review our pricing structure to ensure it aligns with the quality and comfort we aim to provide.Once again, we apologize for the inconveniences you encountered during your stay. We value your feedback and will use it to improve our services. If there is anything else we can do to rectify the situation or make it up to you, please do not hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.

Dear Rochel,Thank you for taking the time to rate your recent stay at Royal National. We appreciate your rating, and we are pleased to see that you had an overall positive experience during your visit.We hope to have the pleasure of welcoming you back in the future. If you have any special requests or preferences for your next stay, please don't hesitate to let us know, and we will do our best to make your stay even more enjoyable.Thank you for choosing Royal National, and we look forward to hosting you again soon.Best regards,Haider ShaheenFront Office

Dear Dimitrios,Thank you for choosing us for your recent stay and for sharing your fantastic rating.Once again, thank you for your wonderful rating. We can't wait to welcome you back to for another fantastic stay.Warm Regards,Haider ShaheenFront OfficeRoyal National

Dear Vera,Thank you for your perfect rating! We're delighted that you had an excellent experience during your stay. If you have any specific feedback or comments you'd like to share, please feel free to let us know. We appreciate your support and hope to welcome you back in the future for another wonderful stay.Kind Regards,Haider ShaheenFront OfficeRoyal National

Thank you for your kind words about the hotel! I'm thrilled to hear that you had a great experience overall and found the individual categories deserving of 5 stars. It's fantastic that you enjoyed the English breakfast - it must have been a delicious way to start your day. The location near Russel Square Station sounds ideal for exploring London, and I'm glad it worked well for you. I apologize for the inconvenience caused by the slamming room doors. Your feedback regarding the closers being set too strongly is valuable, and I will make sure to pass it along to the appropriate team for further consideration. If there's anything else I can assist you with or if you have any more positive experiences to share, please don't hesitate to let me know!

We are sorry you did not enjoy your stay with us. We will be addressing your problems directly.

Dear Tsering Wangmo,Thank you for choosing the Royal National Hotel and for sharing your feedback about your recent stay. We greatly appreciate your kind words and your positive review.We're delighted to hear that you had a nice experience during your stay and that you enjoyed our delicious English breakfast with its variety of items. It's wonderful that our staff's friendliness and helpfulness added to your overall positive impression of the hotel.We apologize for any inconvenience you experienced with noise at night. Your feedback is important to us, and we understand the importance of providing a peaceful environment for our guests. We appreciate your understanding and patience in this matter.If you have any further comments, suggestions, or specific preferences for your future stays, please feel free to reach out to us directly. Your feedback helps us continue to provide exceptional service.Thank you for choosing the Royal National Hotel. We value your patronage and hope to have the privilege of hosting you again for another enjoyable stay in the future.Warm regards,Monique Royal National Hotel

We are sorry you did not enjoy your stay with us. We are always looking for ways to improve our hotel so we greatly appreciate the feedback.

We are sorry you didn't enjoy your stay with us, however, we will address your problems directly. We, as a hotel, are always looking for ways to improve our hotel. Thank you for your feedback.

Dear Henry,Thank you for your positive review and for choosing to stay with us for the second time. We're delighted to hear that you had another enjoyable experience during your visit.We're pleased that you found our staff to be friendly and that our location met your needs, with convenient access to shopping and attractions in the area.Your continued support means a lot to us, and we look forward to welcoming you back for many more great stays in the future.If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to reach out to us. We're here to make each stay memorable and comfortable for you.Thank you again for your kind words, and we can't wait to have you as our guest once more.Warm regards,MoniqueRoyal National Hotel