Dear Christin,Thank you for rating your stay at the hotels at Chelsea FC. We hope to welcome you back in the future.Best regards,

Dear Sascha,Thank you for choosing Millennium & Copthorne Hotels at Chelsea FC and for taking the time to submit your review.We are delighted that you keep selecting us when you visit London and we hope that we will continue to meet your expectations.We are looking forward to welcoming you again in the near future.Kind Regards,Georgios Floros,Hotel Duty Manager

Dear Asuka,Thank you for your feedback. We are very sorry to learn of the issues which you encountered during your stay and happy that you found our location convenient. We hope to be able to welcome you back to the hotel in the future. Best regards

Dear Dario,Thank you for taking the time to give us your feedback following your stay with Millennium & Copthorne Hotels at Chelsea FC. I am really sorry to read that you did not have a fully enjoyable time with us and I can assure that we have raised the issues mentioned with room allocated.This is definitely not the impression that we want to give to our valued guests. We appreciate your constructive comments and this will be passed on to the relevant department for service improvement.We do hope to be able to welcome you back in the future for a more positive experience.Kind Regards,Alexa Pista, Front Office Manager

Dear Patrick,Thank you for taking the time to provide feedback on your recent stay with us. We are sorry to hear that the bathroom did not meet your expectations.As an older hotel, we understand that some of our facilities may not meet the standards of modern, newly built hotels. However, we always strive to ensure that our rooms are clean, comfortable and well-maintained, and we apologize if we fell short on this occasion.Please be assured that we take all feedback seriously and we will share your comments with our team to identify any areas for improvement. We hope that this experience does not deter you from staying with us again in the future.Thank you again for your feedback, and we hope to welcome you back soon.Best regards,

Dear Manuela,Thank you for the top score! We really appreciate it. We hope to be able to welcome you to the hotel in the near future.Best regardsElisa

Dear Daniel,Thank you for rating our hotel. We really appreciate it. We hope to be able to welcome you to the hotel in the near future.Best regardsElisa

Vielen Dank, Peter, dass Sie sich für Copthorne und Millennium Hotels bei Chelsea FC entschieden haben und Ihr Feedback geteilt haben. Wir freuen uns sehr, dass Sie einen tollen Aufenthalt bei uns hatten. Wir hoffen, Sie in naher Zukunft wieder begrüßen zu dürfen. Herzliche Grüße Dan Tarcan Hotel Duty Manager

Dear Ruben,Thank you for your feedback. We look forward to welcoming you back to the hotel.Best regards

Dear Robert,Thank you for your review. We hope to have the opportunity of welcoming you back to the hotel in the future.Best regards

Dear Thomas,Thank you for taking the time to rate your stay at the M&C hotels at Chelsea FC. We hope to have the opportunity of welcoming you back to the hotel in the future.Best regards

Dear Jorge,Thank you for the top rating! We really appreciate it. We hope to be able to welcome you to the hotel in the near future.Best regardsElisa

Dear Charles,Thank you for your feedback. We hope to see you again very soon.Best regards

Dear ShotaroThank you for taking the time to rate your stay at the M&C hotels at Chelsea FC. We hope to welcome you back to the hotel in the near future.Best regards

Dear Samuel,Thank you for rating our hotel. We trust that you had a comfortable stay with us and we look forward to welcoming you back in the near future.Best regards

Dear Irena,Thank you for rating your stay at the M&C hotels at Chelsea FC. Although we pride ourselves in delivering outstanding customer service, it seems from your rating that we have fallen short on this occasion. Please accept our apologies and we will ensure to get it right on your next visit.Best regards

Dear Gareth,Thank you for taking the time to rate your stay at the M&C hotels at Chelsea FC. We hope to welcome you back to the hotel in the future.Best regards

Dear Robert,Thank you for taking the time to rate your stay at the M&C hotels at Chelsea FC. We look forward to welcoming you back to the hotel.Best regards

Dear Daljit,Thank you for taking the time to rate your experience at the M&C hotels at Chelsea FC. We hope to see you soon.Best regards

Dear Melissa,Thank you for your feedback. So happy to see that you had a great time with us. We hope to welcome you back in the future.Best regards

Dear Steven,Thank you for your feedback, we have taken your comments onboard and the room in question was inspected. Thank you again.Best regards

Dear Michelle,Thank you for your feedback. We really appreciate it, so happy that you found the hotel to be clean and comfortable and our staff accommodating. We hope to be able to welcome you to the hotel in the near future.Best regardsElisa

Dear Michael Ross William,Thank you for taking the time to review your stay at the M&C hotels at Chelsea FC. We are happy to learn that you had a good stay with us and we have shared your feedback regarding breakfast with the F&B Manager. We hope that you will choose to stay with us again in the future.Best regards