Dear David,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Imed Chikhaoui

Dear Lena,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind RegardsImed Chikhaoui

Dear Esther,We are very sorry to hear that you had a bad experience at our hotel. We apologize for the noise and inconvenience caused by the room location and the staff. We value your feedback and we will take the necessary measures to improve our service and ensure a comfortable stay for our guests. We hope you will give us another chance to make it up to you and show you our true hospitality. Thank you for your understanding and cooperation.Kind RegardsImed Chikhaoui

Dear Kathrin,Thank you for your positive feedback. We are happy to hear that you appreciated our location and our delicious breakfast. We strive to make our guests feel comfortable and satisfied. We look forward to welcoming you back soon.Kind Regards Imed Chikhaoiu

Dear MaxWe very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards Imed Chikhaoui

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Guest Relations Manager

Dear Anton, Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your comments about the size of the room. As we are an old building each room has a unique size and layout, space in the centre of a big city like London is at premium. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, Sebastian Guest Relations Manager

Dear Guest, Thank you for your kind words and praises regarding your recent stay at Mercure Hyde Park Hotel. It fills me with great pride to learn of your great experience. We take great pride in the service and experience at the hotel, so I am delighted to see that you appreciated our services throughout your stay. Kind Regards, Sebastian Guest Relations Manager

Dear Henrik, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sebastian Guest Relations Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian

Dear Gian , We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Drabinski Guest Relations Manager

Dear Anonymous, Thank you for sharing your feedback about your recent stay at Mercure London Hyde Park. I am very pleased to read you have complimented our hotel and we have met your expectations. The comments about avoiding our basement rooms even though they offer more space, will be noted on your profile hence you won't be allocated such a room in the future. We look forward to welcoming you again in near future. Best regards, Stefan Mitsevski Front of House Operations Manager

Dear Christian, Thank you for sharing your feedback about your recent experience at Mercure London Hyde Park. I am really sorry to read your comments about the room size and you feeling uncomfortable in there. We have different room types and I am confident we would have offered you a room move if this was brought to our attention. Regarding the rate, this is a high season, hence the rates are pricey at this time of the year and they might go up to £400 per night. I would like to offer you a complimentary upgrade to one of our Suits when you are next in. Please contact the hotel directly and ask for myself and I will be happy to look after you. Once again, thank you for sharing your comments and I hope you will give us a chance to welcome you back again. With kindest regards, Stefan Mitsevski Front of House Operations Manager

Good morning Harald, Thank you very much for your review. We hope to see you back at our hotel one day! Kind regards,

Dear Anonymous, Thank you for your review. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate sharing your opinions, and it is our hope that this will not stop you from booking with us again. Yours sincerely,

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the hotel 5/5. Your comments are very well received. We look forward to welcoming you back in the very near future. Kind regards, Victoria. Guest Relations

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the stay excellent and we are pleased to receive your four star ranking. We look forward to welcoming you back in the very near future. Kind regards, Sonya Young Operations Director

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the hotel super. Your feedback on the location and decor is wonderful. We look forward to welcoming you back. Kind regards, Sonya Young Operations Director

The Mercure London Hyde Park offers 72 newly furnished and contemporary bedrooms in one of the most elegant and central boroughs of London. The hotel is situated overlooking a garden square, and each room is an oasis of calm and luxury equipped with full modern amenities. Designed with a modern and traditional British feel, the rooms feature complimentary high speed Wi-Fi, exclusive branded toiletries and laptop-sized safety deposit boxes to make your trip all the more enjoyable and relaxing. Guests searching for an added touch of comfort can opt for our more spacious Privilege rooms, where complimentary soft drinks, the use of a Nespresso coffee machine and luxurious toiletries and bathrobes await them. Your comments are extremely well received. We look forward to the pleasure of welcoming you back. Kind regards, Sonya Young Operations Director

Thank you for taking the time to review your recent stay with us. I am delighted you found the team friendly and helpful. The handy smartphone comes with our compliments, keeping you connected to your world with local or international calls to selected countries and internet access with 3G data free of charge. Complimentary local and international calls (selected countries) by "Handy" Mobile Phone Service for guests staying with us. International roaming charges are a thing of the past, while roaming the city is easy with the handy smartphone's intuitive online maps. I am sorry to hear you were dissapointed in not being able to connect the hairdryer in the bathroom. This is the case due to health and safety legislation, all hairdryers are provided for us in the bedroom. Best wishes, Sonya Young Operations Director

Thank you for sharing your feedback following your recent stay with us, unfortunately the elevator is not yet in operation since opening. Regrettably our supplier has experience issues out of our control, we endeavour to have the lift in working order as soon as possible. Thank you for taking the time to share your comments. We do hope to have the pleasure of welcoming you back in the near future. Kind regards, Sonya Young Operations Director

Dear Holly,Thank you for your valuable feedback. We’re glad to hear that you found our hotel clean, quiet, and conveniently located near Paddington Station. We’re also pleased that our night staff were able to assist you and make your stay comfortable.We apologize if our day staff seemed a bit snarky. We strive to provide the best service to all our guests at all times, and we’ll certainly address this feedback with our team to ensure a more pleasant experience in the future.We understand that the size of the rooms might not have met your expectations. As you rightly pointed out, this is a common feature in many London hotels due to space constraints. However, we’re always looking for ways to improve our guest experience and your feedback is invaluable in this regard.We’re happy to know that our luggage storage service was helpful for you. We aim to provide services that add value and convenience to your stay.Thank you once again for your review. We hope to welcome you back in the future and provide an even better experience.Kind Regards,Imed Chikhaoui

Dear Jeanne,Thank you for your positive review! We’re delighted to hear that you found our property to be great and very clean.Your kind words about our staff are greatly appreciated. We strive to provide knowledgeable and kind service to all our guests, and it’s wonderful to hear that we succeeded in doing so during your stay.We look forward to welcoming you back in the future. Thank you again for choosing our hotel and for your positive feedback.Kind Regards,Imed Chikhaoui

Dear Garrett,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Imed Chikhaoui

Dear Gail,Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Imed Chikhaoui

Dear Renee,Thank you for your review. We’re glad to hear that you found our property lovely and the room cosy as advertised. However, we’re sorry to hear about the strong smell you experienced during your stay. We take such matters seriously and will investigate this issue to ensure it doesn’t happen in the future. We appreciate your feedback and hope to provide a better experience on your next visit.Kind Regards,Imed Chikhaoui

Dear Ben,Thank you for your positive review! We are delighted to hear that you appreciated the neatness and functionality of our rooms, despite their size. Your feedback about our convenient location is also greatly appreciated.We strive to provide our guests with a comfortable and enjoyable stay, and it’s wonderful to know that we were able to meet your expectations in these areas.We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,Imed Chikhaoui

Dear Yukihiro,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Imed Chikhaoui

Dear Rachel,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear David,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear Juan Manuel,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear Mary Annelyn Yao,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear Thomsa,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear Abbie,Thank you for taking the time to share your feedback on your recent stay at our hotel. We are glad to hear that you enjoyed our convenient location, close to the tube station and Hyde Park.We apologize for the inconvenience caused by the smell in your room and the slow drainage in the shower. We have informed our maintenance team to fix these issues as soon as possible. We also regret that you were disturbed by the noise from the construction site next door. We are doing our best to minimize its impact on our guests.We appreciate your recommendation for short stays and we hope to welcome you back again for a longer and more comfortable stay in the future. Please do not hesitate to contact us if you have any questions or concerns.Kind RegardsImed Chikhaoui

Dear Denise,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear Renata,Thank you for your review! We’re glad to hear that you found our location convenient and our staff attentive. We understand that the size of the room and the carpeting were not to your liking. We’d like to inform you that we offer a variety of rooms to suit our guests’ needs, and we would be more than happy to help you find a room that better suits your preferences during your next stay. We appreciate your feedback and look forward to welcoming you back to our hotel. Kind RegardsImed Chikhaoui

Dear Derrick,Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsImed Chikhaoui

Dear Christian,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear Meredith,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear Lim,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind RegardsImed Chikhaoui

Dear Spencer,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind RegardsImed Chikhaoui

Dear Sharon,Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsImed Chikhaoui

Dear Anonymous,We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsImed Chikhaoui

Dear Wenjun,Thank you for your positive review! We’re delighted to hear that our front desk staff was friendly and helpful, and that our luggage storage service was beneficial for you. We strive to provide excellent service to all our guests and your feedback is greatly appreciated. We look forward to welcoming you back in the future!Kind RegardsImed chikhaoui

Dear Michael,Thank you for your feedback! We’re glad to hear that you appreciated the quietness of our rooms and our large beds, despite the size of the room. We always strive to accommodate our guests’ needs, so we’re happy that we could assist with your early arrival. We hope to welcome you back in the future! Kind RegardsImed Chikhaoui

Dear Hasan,Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsImed Chikhaoui

Dear Deborah,Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsImed Chikhaoui

Dear Edward,Thank you for your review. We are glad to hear that you enjoyed our clean and well-appointed rooms, as well as our convenient location near Paddington Station and many restaurants. We apologize for the inconvenience caused by the delay in your check-in. We value your feedback and we will work on improving our service to ensure a better experience for our guests. We hope to see you again soon at our hotel.Kind RegardsImed Chikhaoui

Dear Edward,Thank you for your kind words. We are glad to hear that you enjoyed your stay at our hotel. We always strive to provide our guests with comfortable and spacious rooms in a quiet location. We hope to see you again soon. Kind RegardsImed Chikhaoui

Dear Joshua,Thank you for taking the time to tell us about your experience at the Mercure London Hyde Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind RegardsImed Chikhaoui