Apartment, 2 Schlafzimmer, Terrasse, Erdgeschoss | 1 Schlafzimmer, hochwertige Bettwaren, schallisolierte Zimmer
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Bewertungen von Lux St James Apartment Central London with WIFI - by City Stay London

4 out of 5
Lux St James Apartment Central London with WIFI - by City Stay London
Ashburnham Mews, London, England

Bewertungen

7,8

Gut

16 von insgesamt 34 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 34 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 34 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 34 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 34 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

6,4/10

Personal & Service

7,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The Communication was reale. First we cannot geht in because the key was deposit. The we have Check the Apartment and one window cannot be close fully. I writing a message to the office and over the 4 days nothing happens.
Aufenthalt von 4 Nächten im August 2019
Antwort von Joanna am 15. Aug. 2019
Dear Guest Thank you for your e-mail. We are very sorry for the window issue. The handle had to be replaced unfortunately as it was not just faulty. Very sorry if that was a big issue for your stay, Overall we hope you enjoyed. Best regards

8/10 – Gut

Joseph

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Good property
It was very nice, great location. All involved were very good, helpful and supportive. My only concerns was poor lighting in both bathrooms and they don’t provide a normal coffee maker. They provided some coffee pods not enough for the entire stay.
Aufenthalt von 8 Nächten im September 2023

8/10 – Gut

David

Mit der Familie gereist
Gut: Komfort des Zimmers
We had a comfortable stay. Some of the furniture is needing a refresh but well appointed
Aufenthalt von 11 Nächten im August 2021

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2021

4/10 – Schlecht

Carrie

Mit der Familie gereist
Aufenthalt von 5 Nächten im März 2020

10/10 – Hervorragend

Randal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic place. Supplied shampoo and conditioner but had no hand or bath soap. There was a store right across the street so it was not big deal. Would highly recommend this place for families looking to stay in more of a neighborhood than the hotel areas.
Aufenthalt von 3 Nächten im März 2020

10/10 – Hervorragend

Simon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
St James stay
Modern, clean, quiet, large apartment within walking distance of both tourist and business areas. Plenty of restaurants and nearby transport - ideal.
Aufenthalt von 3 Nächten im März 2020

10/10 – Hervorragend

Jonathon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Joanna am 30. Dez. 2019
Thank you very much Jonathon We hope to host you soon again, Best regards,

8/10 – Gut

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Luxe en schoon appartement met bijkomende kosten.
Prachtig appartement op een afstandje lopen van de metro. Het appartement was schoon, mooi, veilig en echt fantastisch. Handdoeken, toiletpapier, keukenrol, koffie, shampoo’s alles was aanwezig. Erg lastig vond ik de manier waarop de sleutels verkregen worden. Ondanks dat ik verschillende documenten moest opsturen, moesten we de sleutel aan de overkant van de straat halen. Jammer vind ik dat ze extra rekenen voor een schoonmaak. Dat zou al in de prijs moeten zitten die je boekt. Daarvoor kwam er nu 45 pond bij. Verder had ik gevraagd om een early check in. Helaas hadden wij ruim twee uur vertraging en konden we er geen gebruik van maken. We hebben er wel 50 pond extra voor moeten betalen.
Aufenthalt von 2 Nächten im Dezember 2019

2/10 – Ungenügend

Emre

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Never ever stay
The worst experience i've ever faced. They are fraud, they wait more than two hours on the street with the car. They did not send me the access code and they carge my money eventhough they did not alow me to stay at the hotel. Stay away from here.
Aufenthalt von 1 Nacht im November 2019
Antwort von Joanna, am 11. Dez. 2019
Dear Emre, Thank you for your review, I believe that this is not fair about what you have written about our company due that we were trying to help you but you failed to comply with the terms and conditions of the booking. For future reservations we advise you to please read properly the prints or to let us help you understand it.We would have been happy to host you. I have given you the chance to stay but you didn't even have the intention to apologise. Best wishes,

10/10 – Hervorragend

jenan h mikhayel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Joanna am 9. Dez. 2019
Thank you very much. Hope to host you soon again.

8/10 – Gut

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not a Hotel!
This is not a hotel, it is a apartment complex. I was not happy at all with the way I had to go get the keys at a convenience store a subway away. Very uncomfortable and inconvenient. The clerk was not pleasant to say the least. The pictures show a outside area and this was not included. So even though the apartment was nice and clean i would not book again.
Aufenthalt von 2 Nächten im November 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im September 2019

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
公寓位置和环境无可挑剔，离Westminster abby走路15分钟，离地铁也很近，非常方便，但又很安静。就是check in太不方便，要步行15分钟到一个grocery store才能拿钥匙。
Aufenthalt von 6 Nächten im August 2019

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Endroit très propre et tranquillle. Récemment renové
Aufenthalt von 5 Nächten im Juli 2019
Antwort von Joanna am 15. Aug. 2019
Dear Guest, Thank you for your feedback. We hope you enjoyed the apartment and hope to host you soon again. Best regards,

2/10 – Ungenügend

Alejandro

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Nothing, we were never able to even open the door. We were locked out with no contact information with my children on the street At midnight. Never stayed in the property and they took my money. What’s perfect scam!
Aufenthalt von 3 Nächten im Juni 2019

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We had apt 5 and it is decorated nicely but the surfaces were not clean. There were dirty handprints on the walls, around light switches and the sofa cushions were dirty, not surprising as sofa is white, so looked particularly bad. Decorator Cushions on one of the beds were not washed. Dining chairs a bit rickety too. We had five towels for four of us but no hand towels, face clothes or bath mats. We knew we weren’t going to get our towels changed as we were there for only 4 nights but bath mats and hand towels would have been appreciated. Fan in one bathroom didn’t work. Didnt use the kitchen at all but seemed well appointed and clean but fridge smelly. The door to boiler room was ajar when we arrived as the vacuum cleaner was not put in properly so my husband had to rearrange the closet so everything would fit in and we could shut the door. Only received one set of keys so had to be together always. The beds were not very comfortable as you could feel the springs. The apartment did not have a fresh smell at all. We left one day early so we could get a better sleep and booked a hotel. The apartment had good reviews which is why we booked so we were really surprised. Would not go back and do an apt again.They did offer to send a maid but we said no as the cleaning required was not typical , that is the sofa needed to be cleaned, the walls washed etc. We called Expedia..they said they would call us back but never did. A big clean of apartment would have gone a long way.
Aufenthalt von 4 Nächten im Mai 2019

10/10 – Hervorragend

Espen, Stavanger

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
City Stay Aparts, Ashburnham Mews
Kjempefin leilighet med 2 etasjer. 2 store soverom, 2 store bad og ett toalett nede. Stor stue/kjøkken i en løsning, å alle fasiliteter. Lokalområdet var veldig koselig og rolig. Hyggelige folk på den lokale puben. 5 min gange til Pimlico undergrunnstasjon og 15 min til Victoria station som tar deg til Gatwick og ellers en sentral bane i London☺️ Veldig greit for familier som ønsker rolige kvelder med unger. Passer ikke som festleilighet da det er imot reglene med høy støy
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Joanna. am 15. Mai 2019
Dear Espen, Thank you for your feedback, We are glad that you had a great time in our beautiful apartment. Hope to host you soon again, Best wishes

2/10 – Ungenügend

Yesill

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
불만 가득
주인이 엄청 불친절함 에어비앤비임
Aufenthalt von 2 Nächten im April 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place to stay in this location.
Lovely apartment and central location. The apartment is well equipped and the appliances are big standard. The surrounding area is more business oriented. No problems getting taxis.
Aufenthalt von 2 Nächten im März 2019
Antwort von Joanna am 20. März 2019
Dear guest, Thank you very much for your feedback. We are very happy for you that you have enjoyed the stay at the apartment and the surroundings. We hope to host you soon again. Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Groot schoon appartement met een goede ligging tov metro
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Joanna am 20. März 2019
Thank you very much for your feedback. We hope to host you soon again. Best wishes,

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
terrible check in. great apartment once inside
check in process is very difficult. before going you send them id cards, proof of address and credit card info. once you get there you get a key from a lock box
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Joanna am 20. März 2019
Dear guest, Thank you for the feedback, We are very sorry for the experience you have encountered with the check in process this time.This is only the company's policies and check in process which we believe that it is very easy to access and helpful if the guest arrives later than 6 pm.( the time the office closes) and they can self check in. Overall we hope you had a great stay and enjoyed the apartment. We hope you will comeback to host you again. Best wishes.

10/10 – Hervorragend

DC, HK

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good location. Clean and tidy. Highly recommend to families with children.
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Joanna am 20. März 2019
Dear DC, Thank you very much for your feedback, We are happy to you have found the apartment clean and tidy. Hope to host you soon again. All the best,

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Januar 2019

10/10 – Hervorragend

Michael

Amazing apartment, excellent location, superb value for money. Could do with more towels as not enough left and no soap but otherwise would definitely stay here again.
Aufenthalt von 1 Nacht im November 2018
Antwort von Robert am 28. Nov. 2018
Dear Michael, Thank you again for staying with us and we are glad you enjoyed the stay. We hope you come back soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
So close to the centre of London - much better than a family room in a hotel with four of us. Two bedrooms was perfect and felt really safe and secure.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Robert am 1. Nov. 2018
Dear Guest, Thank you for staying with us. We are glad you enjoyed the stay. Best regards,

8/10 – Gut

Pål

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Godt alternativ
Veldig bra sted å bo. Litt sen kommunikasjon med de ansvarlige
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Robert BOOKINGS am 18. Okt. 2018
Dear Guest, Thank you for staying with us. We are glad you enjoyed the stay. Thank you

8/10 – Gut

Georgina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great clean, modern apartment
This is a serviced apartment in a good location in London within walking distance of the Thames and Houses of Parliament - but with a good range of coffee shops and a market nearby. It was in a secure block, clean and modern with 2 double bedrooms and nice shower rooms. There are additional charges to the ones on the hotels.com website in that there was a £40 cleaning fee and a £250 deposit just for 1 night! They also ask for ID to be sent over as they do remote check in, so there was quite a lot of preparation required just for one night.
Aufenthalt von 1 Nacht im September 2018
Antwort von Robert BOOKINGS am 18. Okt. 2018
Dear Guest, Thank you for staying with us. We are glad you enjoyed the stay. Thank you

10/10 – Hervorragend

Mohammad

Nice safe clean apartment ,
Aufenthalt von 8 Nächten im August 2018
Antwort von Flor am 30. Aug. 2018
Dear Mohammad, Thank you very much for your feedback, we are pleased to hear that you had a safe stay and you have found the apartment clean. We hope you will comeback soon to host you. Best wishes,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A nice place, very central! The only thing missing was a proper coffee maker (they just had a Nespresso) and tea bags. We’d stay there again!
Aufenthalt von 4 Nächten im Mai 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Robert am 16. Mai 2018
Thank you for staying with us !

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Like it
Perfect location and very spacious apartment fully equipped. One on the best breakfast places just near by regency cafe with good English breakfast and a chef that yells the dishes served Finding the keys was a challenge .
Antwort von Flor am 10. Mai 2018
Dear guest, Thank you very much for your feedback , we are happy to hear that you found the apartment in a perfect location and fully equipped. We are glad that you have found the key easily even though it seems a bit complicated at first. We hope to host you soon again, Best wishes, City Stay Aparts

10/10 – Hervorragend

Rhodri

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect for business trip
We arrived and parked the car in the underground carpark with no issues. The house was in an amazing location and is a super high specification, with great coffee making facilities.
Aufenthalt von 2 Nächten im Januar 2018
Antwort von City Stay Team am 15. März 2018
Dear Rhodri, Thank you for staying with us and we are glad you enjoyed the stay ! We hope you can come back soon. Best regards,

6/10 – Okay

s, wales

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
nice modern apartment close to everything
All ok but staff could be more friendly and timely when responding to queries. The apartments have very thin walls and so it sometimes sounds as if people have come into yours
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von John Bookings am 13. Dez. 2017
Dear Guest, Thank you for staying with us. All feedback is valuable for us and we are always improving to give you a better experience. Thank you