Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
1228 von insgesamt 2217 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
1.228
577 von insgesamt 2217 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
577
216 von insgesamt 2217 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
216
124 von insgesamt 2217 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
124
72 von insgesamt 2217 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
72
8,8/10
Sauberkeit
8,6/10
Personal & Service
8,8/10
Ausstattung
8,6/10
Zustand der Unterkunft
8,4/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Joseph Andrew, Alzenau
Mit dem Partner gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es war eine gute Unterkunft für die Reise.
Joseph Andrew
Aufenthalt von 3 Nächten im Mai 2024
Antwort von AG am 26. Mai 2024
Dear Joseph,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun GundlapuriReception Admin
8/10 – Gut
Doreen
Mit dem Partner gereist
22. Mai 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Gute zentrale Lage mit einigen Optionen für Tube und DLR in wenigen Minuten Fußweg zu erreichen.
7 Etage auch ruhig selbst wenn Feuerwehr vorbeifährt. Zu hören ja aber nicht störend. Gutes Frühstück mit Omelett Service sowie Obst und Gemüse.
Sehr gute Zimmer Größe. War jetzt das 2 mal und gerne wieder.
Doreen
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Rahela am 25. Mai 2024
Dear Doreen,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant
10/10 – Hervorragend
Stefanie
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stefanie
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Rahela am 25. Mai 2024
Dear Stefanie,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation assistant
10/10 – Hervorragend
Gerald
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gerald
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rahela am 25. Mai 2024
Dear Gerald,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation Assistant
10/10 – Hervorragend
Cindy
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cindy
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rahela am 25. Mai 2024
Dear Cindy,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relation Assistant
10/10 – Hervorragend
Sascha Erich, Horst
12. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sascha Erich, Horst
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Rahela am 25. Mai 2024
Dear Sascha,Thank you for taking the time to tell us about your experience at Leonardo Royal Hotel-Tower Bridge.Thank you for your great review of our service. we've passed your kind words on our team, and they will be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can't wait to have the opportunity to make you smile again! And if we can be of any assistance to you, please contact us directly.Sincerely,RahelaGuest Relations Assistant
10/10 – Hervorragend
Manuel
Mit einer Gruppe gereist
9. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes Hotel in guter Lage, neuwertige Ausstattung und viele Angebote wie Pool, Gym. Erreichbarkeit top
Manuel
Aufenthalt von 3 Nächten im Mai 2024
10/10 – Hervorragend
Jürgen
6. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jürgen
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Mia Harris am 9. Mai 2024
Dear Jurgen,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 – Hervorragend
Bastian
Mit dem Partner gereist
4. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Luxuriöses Hotel im Zentrum. Gute Anbindung an Flughafen und U-Bahn Stationen
Bastian
Aufenthalt von 4 Nächten im April 2024
Antwort von Mia Harris am 9. Mai 2024
Dear Bastian,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 – Hervorragend
Manuela
Mit dem Partner gereist
4. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was just a six minute walk from the tower of London. The employees were extremely nice at any time. And we like the food and drinks as well. Even though the hotel is located in the city, it was very quiet. The only thing that we didn’t like, we couldn’t open a window to get some fresh air. But there is air condition.
Manuela
Aufenthalt von 4 Nächten im April 2024
Antwort von Mia Harris am 9. Mai 2024
Dear Man,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 – Hervorragend
Marcus
3. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice Hotel. Awesome Gym facilities! Friendly staff
Marcus
Aufenthalt von 5 Nächten im April 2024
Antwort von Mia Harris am 9. Mai 2024
Dear Marcus,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
8/10 – Gut
Alexander
Mit dem Partner gereist
1. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fahrstuhl hatte über mehrere Tage ein technisches Problem. Ansonsten war alles in bester Ordnung!
Alexander
Aufenthalt von 3 Nächten im April 2024
Antwort von Mia Harris am 2. Mai 2024
Dear Alexander,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
8/10 – Gut
Waltraud
Mit dem Partner gereist
1. Mai 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Wir hatten leider nicht die Aussicht wie auf den Bildern abgebildet, sondern zum Hinterhof, dabei habe ich wegen der Aussicht extra ein Executive Zimmer gebucht. Minibar war leer und der Kühlschrank hat leider nicht funktioniert. Schönes Bad und bequeme Betten (Kingsize). Dennoch würde ich das Hotel wieder buchen, da der Standort perfekt war und das Preisleistungsverhältnis passt.
Waltraud
Aufenthalt von 3 Nächten im April 2024
Antwort von Mia Harris am 1. Mai 2024
Dear Waltraud,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 – Hervorragend
Alexandra
30. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alexandra
Aufenthalt von 3 Nächten im April 2024
Antwort von Mia Harris am 1. Mai 2024
Dear Alexandra,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 – Hervorragend
Drilon
29. Apr. 2024
Gut: Personal & Service und Zustand der Unterkunft
Drilon
Aufenthalt von 4 Nächten im April 2024
Antwort von Mia Harris am 30. Apr. 2024
Dear Drilion,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
8/10 – Gut
Martin
27. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Sauberkeit im Spa
Martin
Aufenthalt von 2 Nächten im April 2024
Antwort von AG am 29. Apr. 2024
Dear Martin,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 – Hervorragend
Christian Karl
Mit dem Partner gereist
27. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes und modernes Hotel in super Lage.
Der Tower, die Tower Bridge und das Bankenviertel sind zu Fuß schnell erreichbar. Die U-Bahn und DLR Haltestellen sind sehr nah.
Am Hotel selbst hat uns das Design, das Zimmer, der Ausblick aus dem Zimmer, das freundliche Personal und das gute Frühstücksbuffet gut gefallen.
Christian Karl
Aufenthalt von 6 Nächten im April 2024
Antwort von AG am 29. Apr. 2024
Dear Christian Karl,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 – Hervorragend
Stephanie
Mit einer Gruppe gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super zentrale Lage
Sehr schöne, saubere und ruhige Zimmer
Stephanie
Aufenthalt von 3 Nächten im April 2024
Antwort von AG am 29. Apr. 2024
Dear Stephanie,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 – Hervorragend
Silke
Mit dem Partner gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles modernes Hotel mit perfekter U-Bahn Verbindung. Riesiges Frühstück und saubere Zimmer.
Silke
Aufenthalt von 4 Nächten im April 2024
Antwort von AG am 29. Apr. 2024
Dear Silke,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 – Hervorragend
Florian
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes, preiswertes Hotel in guter Lage.
Florian
Aufenthalt von 4 Nächten im April 2024
Antwort von Mia Harris am 30. Apr. 2024
Dear Florian,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia Harris
10/10 – Hervorragend
Nadine
11. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nadine
Aufenthalt von 4 Nächten im April 2024
Antwort von Mia Harris am 30. Apr. 2024
Dear Nadine,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 – Hervorragend
Kirsten, Hannover
Mit dem Partner gereist
10. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr geräumiges helles sauberes Zimmer. Nettes Personal.
Kirsten
Aufenthalt von 4 Nächten im April 2024
Antwort von Mia Harris am 30. Apr. 2024
Dear Kirsten,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
8/10 – Gut
Janet Jennifer
Mit einer Gruppe gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft befindet sich in der Nähe zur Tower Bridge und zur Underground Station Aldgate oder Aldgate East läuft man ca 5 Minuten. Das Hotel ist in einem guten Zustand und unser Zimmer war sehr sauber. Die Betten waren nicht zu hart und auch nicht zu weich. Für unseren Geschmack genau richtig. Wir haben nicht im Hotel gefrühstückt. In der Nähe gibt es aber viele gute Möglichkeiten, außerhalb vom Hotel zu frühstücken. Auf unseren Wunsch hin, bekamen wir eine zweite Bettdecke in unser Zimmer. Hier wäre es schön, wenn man vielleicht eine zweite ,kleinere Bettdecke in den Kleiderschrank legt. Die Bettdecken waren sehr groß.
Janet Jennifer
Aufenthalt von 4 Nächten im April 2024
Antwort von Mia Harris am 30. Apr. 2024
Dear Janet,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
6/10 – Okay
Harry
Mit der Familie gereist
6. Apr. 2024
Gut: Ausstattung
Das Zimmer war auch mit Klimaanlage viel zu warm. Die Lifte funktionierten selten. Tolle Lage.
Harry
Aufenthalt von 5 Nächten im April 2024
Antwort von Mia Harris am 30. Apr. 2024
Dear Harry,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 – Hervorragend
Siegfried
6. Apr. 2024
Siegfried
Aufenthalt von 5 Nächten im März 2024
Antwort von AG am 29. Apr. 2024
Dear Siegfried,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 – Hervorragend
Carmen
Mit der Familie gereist
6. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gutes, in der Nähe der Tower Bridge gelegenes und hervorragend ausgestattetes Hotel. Große Zimmer, super Badezimmer, toller großer Wellnessbereich mit 25 m Schwimmbad, Sauna, und Dampfbad. Umfangreiches, leckeres Frühstücksbuffet, geschmackvolle Ausstattung, hervorragender Conciergeservice sowie engagiertes, sehr freundliches Personal. Absolut empfehlenswert!
Carmen
Aufenthalt von 4 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Carmen,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
8/10 – Gut
Daniela
Mit dem Partner gereist
5. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Personal war sehr zuvorkommend und freundlich.
Daniela
Aufenthalt von 3 Nächten im April 2024
Antwort von Alex am 6. Apr. 2024
Dear Daniela,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Philipp
5. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Philipp
Aufenthalt von 3 Nächten im April 2024
Antwort von Mia Harris am 30. Apr. 2024
Dear Philipp,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
8/10 – Gut
Anna
Mit der Familie gereist
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles super
Anna
Aufenthalt von 3 Nächten im April 2024
Antwort von Alex am 6. Apr. 2024
Dear Anna,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Lena Anna
Mit dem Partner gereist
4. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was Great 😊
Lena Anna
Aufenthalt von 4 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Lena,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Bernd Josef, Neusaess
Mit der Familie gereist
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast buffet, very clean. Great spa &pool
Bernd Josef
Aufenthalt von 4 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Bernd,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
6/10 – Okay
Pavel
3. Apr. 2024
Gut: Sauberkeit
Ich kann immer noch nicht nachvollziehen, warum dieses Hotel vier Sterne bekommen hat!
Im Premium Zimmer gibt es nicht mal ein Minibar beziehungsweise ein kleines Kühlschrank! es gibt nur zwei Aufzüge für geschätzt über 1000 Gäste und jeden Tag haben wir mindestens 20 Minuten Zeit verloren, um mit Aufzug hoch und runter zu fahren. Wenn man die Frage hat, muss man an Rezeption auch in eine mindestens zehnminütige Schlange einstellen. Hotel selbst hat mir eigentlich gefallen und die Lage war perfekt.
Pavel
Aufenthalt von 5 Nächten im März 2024
Antwort von Mia Harris am 30. Apr. 2024
Dear Pavel,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing us, and if we can be of any assistance to you, please contact us directly.Sincerely,Mia HarrisGuest Relations
10/10 – Hervorragend
Tina
Mit der Familie gereist
3. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location for a sightseeing trip to London. The Children loved the pool.
Tina
Aufenthalt von 2 Nächten im April 2024
Antwort von Alex am 6. Apr. 2024
Dear Tina,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
8/10 – Gut
Amaury Cardoso Bastos, Augsburg
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amaury Cardoso Bastos
Aufenthalt von 5 Nächten im März 2024
Antwort von AG am 29. Apr. 2024
Dear Amaury,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,Arun Gundlapuri
10/10 – Hervorragend
Jessica
Mit der Familie und kleinen Kindern gereist
29. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Sicht aus dem 10ten Stock. Schönes Zimmer tolle Lobby. Uns hat es sehr gefallen
Jessica
Aufenthalt von 4 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Jessica,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
8/10 – Gut
Celina
27. März 2024
Gut: Personal & Service
Gut
Celina
Aufenthalt von 3 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Celina,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Gerlinde
27. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Modernes Hotel, sehr freundlich!
Gerlinde
Aufenthalt von 3 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Gerlinde,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Juana, Aschaffenburg
Mit der Familie gereist
26. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir waren sehr zufrieden und würden sicher nochmal wieder kommen ;)
Juana
Aufenthalt von 4 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Juana,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Verena, Göttingen
24. März 2024
Verena
Aufenthalt von 5 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Verena,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Jörg
Mit der Familie gereist
24. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gut wie immer;-)
Jörg
Aufenthalt von 3 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Jorg,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Gabriele
Mit dem Partner gereist, Mit einer Gruppe gereist
23. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel, modern, sauber und hervorragende
Ausstattung. Immer wieder gern.
Gabriele
Aufenthalt von 3 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Gabriele,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
8/10 – Gut
Frauke Jasmin
Mit dem Partner gereist
18. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Frühstücksbuffet definitiv ausbaufähig. Alle warmen Speisen kalt. Das wärmste waren die vorgewärmten Teller.
Frauke Jasmin
Aufenthalt von 3 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Jasmin,Thank you for choosing us and for taking the time to provide feedback about your experience at Leonardo Royals Hotel - Tower bridge.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at _EMAIL.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
AnnaKathrin
15. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
AnnaKathrin
Aufenthalt von 3 Nächten im März 2024
Antwort von Alex am 6. Apr. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
alice
11. März 2024
alice
Aufenthalt von 1 Nacht im März 2024
Antwort von Alex am 3. Apr. 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception Admintowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Priscila Alin
Mit dem Partner gereist
26. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir wurden rundum sorglos versorgt und hatten sogar das Frühstück miteinbegriffen.
Priscila Alin
Aufenthalt von 3 Nächten im Februar 2024
Antwort von the Leonardo Royal Tower Bridge team am 27. Feb. 2024
Dear Priscila,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely
10/10 – Hervorragend
Nina Stefanie
19. Feb. 2024
Nina Stefanie
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Alex am 6. Apr. 2024
Dear Nina,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Jörg
Mit dem Partner gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir waren zum 2.Mal da und jedes Mal konnten wir schon vormittags ins Zimmer.Das war sehr zuvorkommend ..
Die Lage zum Tower war toll,2 Tubestationen in der Nähe.Gute Zimmergrösse,sehr sauberes Bad..alles in allem sehr zu empfehlen
Jörg
Aufenthalt von 9 Nächten im Februar 2024
Antwort von the Reception team am 19. Feb. 2024
Dear Jorg, thank you for taking the time to share your feedback. We are so happy to read that you and your family had a fantastic and memorable experience with us. We also appreciate you pointing out the excellent service you received from the team. It was a pleasure to have you as our guests and we look forward to welcoming you back.
8/10 – Gut
Martin
16. Feb. 2024
Martin
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Alex am 6. Apr. 2024
Dear Martin,Thank you for taking the time to tell us about your experience at Leonardo Royals Hotel - Tower bridge.Thank you for your great review of our service. We’ve passed your kind words on to our team, and they’ll be thrilled to hear that you had a great experience with us.Again, thank you for choosing us, and we can’t wait to have the opportunity to make you smile again!. And if we can be of any assistance to you, please contact us directly.Sincerely,AlexandraReception AdminTowerbridge_guestrelations@leonardohotels.co.uk
10/10 – Hervorragend
Lars
Mit dem Partner gereist
15. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war einfach alles super, kann man nur weiter empfehlen.
Lars
Aufenthalt von 3 Nächten im Februar 2024
Antwort von the Reception teams am 19. Feb. 2024
Dear LArs, Thank you for taking the time to share your feedback from your visit to Park Plaza London Riverbank.We are delighted to read from your review that you enjoyed your recent stay with us.It is always a pleasure to have you as our guest and on behalf of our team at Leonardo Royal London Tower Bridge I look forward to welcoming you back.