To be honest, the hotel entrance has a good look and so you believe the room will be too.
Unfortunately the room is the size of a tin. It’s completely dated and everywhere it’s chipped, broken off, mattress - more a topper is thin as a sheet and very uncomfortable. The bed frame is dirty (look at the pictures). AND don’t use the kettle (the shive is green - it’s never cleaned (please see the added picture) this was just sooo disgusting!!!!!
The bathroom was renovated but again - already du to not efficient cleaning you saw the yellow stains.
The staff is ok - I raised an issue at check in; but was told they can’t do anything till Monday. The cleaning lady doesn’t greet or quickly try’s to close the lift door and then is on her mobile while going up.
Breakfast is ok; nothing special just the normal section of endlich and continental.
I will not stay again; when I only pay 20£ more I will stay in a much better hotel!
I am disappointed - and the 15 min. money back guarantee: sorry but arriving very late with a child and then going back down again to raid the issues is just very annoying! I actually would want my money back for this room!
And at check out - no body really cared; so this is why I am writing this review.