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Bewertungen von Metropole Hotel and Spa

4 out of 5
Metropole Hotel and Spa
Temple Street, Llandrindod Wells, Wales

Bewertungen

8,4

Sehr gut

103 von insgesamt 235 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
81 von insgesamt 235 Gästebewertungen haben eine Bewertung von 8 - Gut" "
36 von insgesamt 235 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 235 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 235 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Jonathan

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The interior soft furnishings, carpets, wallpaper and paint, were tired, scuffed, outdated. Carpets on the stairs were threadbare. £200 per night seemed very expensive to experience a property in such poor condition. The lift outside our room was out of order fro the duration of our stay. I would rate 2 stars at best.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

John

Mit einer Gruppe gereist
Reasonable spa facilities, lots of space and food was good but expensive- hate limited side dishes to a main and then having to order and pay more. Hotel is vast and winding, awful decor, creaky and noisy. Very large groups at 3.00 am in the morning. Parking is however plentiful. Bank holidays always push prices up but £125 for a single room is a lot of money for what you get. Paid less in Chester for a great hotel with much better facilities.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

james

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charming old luxury hotel. Great spa add on. Nice integrated hotel restaurants on premise. Room fixings need some updating to todays look. Rooms are not as large as some other fine hotels. Wonderful old world luxury demeaner with lounging areas on the first floor and spa included with room. Seems to be a center for many activities. Positive experience for guests.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Sharon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, lovely breakfast and evening meals. We used it as a base for our walking holiday. The pool steam room and hot tub were a very nice thought to come back too.
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Natalie

Geschäftlich gereist, Mit dem Partner gereist
This a beautiful Hotel, the inside is tired and needs some tlc. However, the location is good, rooms are a good size. Plenty of parking.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Diana

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent. Will definitely come back
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Geraldine

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Not returning unfortunately - a very sad hotel
This hotel is old and tired and cold and in need of massive investment to bring it remotely up to par. Dusty tables in restaurant, dirty juice glasses at breakfast, unhappy staff and a really unacceptable pungunt body odour issue with a dinner waiter. This was most off putting and was brought to the attention of the restaurant manageress. She prevented him serving us further but he continued to serve everyone else. A tricky issue to address but totally unacceptable not to. On the positive side our room was clean and the service there was very good. The maid even folded our pyjamas bless her.
Aufenthalt von 3 Nächten im Februar 2024

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Very hard mattress, also bunk bed mattress both very uncomfortable, the springs of the mattress could be felt when lay on it.
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Miss

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Natalie

Geschäftlich gereist
Gut: Ausstattung
Beautiful historic hotel. Plenty of parking available. Close to amenities. Common areas are spacious yet inviting. Hotel rooms are lovely. My bathroom was en-suite but down some stairs which I found very unique. I ate in the brasserie which was good. I would definitely come back.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Anne

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Carl

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great that we Could take our Yorkie, The pool and spa are great. Restaurants and bar are astronomically priced. £6 a pint... But overall decent stay.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice friendly hotel
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Judith

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Interesting decor and history. Very attentive staff, clean and very good food. A treasure!
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Jake

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Nice staff and really good food. Comfortable bed and good night sleep in general just some very loud banging between 7am and 8am.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Geraldine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Emma

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable winter break.
The room was warm and clean and breakfast included. Central to all the shops in Llandrindod. The staff were helpful and pleasant. An enjoyable stay :) .
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Dr K L

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Ben

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Jacquie

Gut: Sauberkeit und Personal & Service
Room decor revolting colour (329). Hairdryer positioned so it was very difficult to dry one side of hair and look in mirror at the same time. Food nice but not hot. Roast lamb really needed more gravy. Unable to turn off bathroom light and fan at night and it disturbed sleep.
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

GUY

Mit der Familie gereist
Excellent hotel
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Amanda

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Tired decor
Spa was nice and massage excellent but the roof of the pool is covered in green algae, not very nice, needs a good clean. Food excellent. Bathroom looks like its had a recent makeover and is lovely. Shame the room and rest of the hotel decor is very tired. Not really what you would expect when paying 180 quid for a superior room.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Deborah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with Victorian style spa, 2 restaurants, pub and patio area.
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Margaret

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent customer service
Check in was efficient and friendly. We had an issue with the room, (not the hotels fault but ours due to a medical need), the receptionist on duty, Sophie, was an absolute star. She was exceptionally busy due to other guest check ins, but took the time to find us a suitable room. She was absolutely brilliant with all the queries from different guests. Calm, professional and friendly, an absolute asset to the company. Our room was warm, clean and comfortable. Had breakfast, plentiful supply of hot food, with the added advantage of gluten free food. We have stayed here before and would happily return,
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Nancie

Mit dem Partner gereist
Gut: Ausstattung
A very pleasant stay. Staff were excellent.
Aufenthalt von 4 Nächten im September 2023

8/10 – Gut

Stella

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

David

Mit dem Partner gereist
Made welcome on arrival and service excellent the pool is brilliant
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Trace

Mit dem Partner gereist
Fantastic place, great breakfast, all in all 10 out of 10
Aufenthalt von 1 Nacht im August 2023
Antwort von Ilona am 4. Sept. 2023
Thank you for your FeedbackKind Regards

10/10 – Hervorragend

J M

Aufenthalt von 1 Nacht im August 2023
Antwort von Ilona am 4. Sept. 2023
Thank you for your FeedbackKind Regards

10/10 – Hervorragend

Alan

Aufenthalt von 1 Nacht im August 2023
Antwort von Ilona am 4. Sept. 2023
Thank you for your FeedbackKind Regards

10/10 – Hervorragend

Gaynor

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very happy with our night stay at this beautiful h
Very happy with our night at the hotel. Beautiful spacious room with lovely view of the park. Very quiet and peaceful. Clean with everything we needed. Had meal in bar with was excellent. Staff were friendly and helpful. Would definitely recommend and visit again.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Ilona am 4. Sept. 2023
Thank you for your Feedback.Kind Regards

8/10 – Gut

Lou

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Happy ,Happy
Very pleasant stay, food was good ,staff were helpful . keep up the good work
Aufenthalt von 1 Nacht im August 2023
Antwort von Ilona am 4. Sept. 2023
Thank you for your Feedback.Kind Regards

6/10 – Okay

Phil

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
In need of a renovation
Old style hotel but in need of updating. I felt the price of room vastly over priced but overall the hotel is very reasonable
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Decent but not great
In its day - this was probably a grand hotel and still has a sense of grandeur about it but it is definitely looking a little tired and out of date in places now. Having said that the rooms were a very good size, the swimming pool and gym were great and the service was good.
Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Alan

Gut: Sauberkeit und Personal & Service
Good break
The hotel is huge which is its problem. It must cost a fortune to maintain and this is apparent. The town suffers with faded glory from the days when people flocked here for the spa waters . The town must find it difficult to maintain the number of large hotels. We enjoyed our stay Staff were friendly and helpful. Our room was large and comfortable. The only irritant was the sensor lighting in the bathroom. Our light wouldn’t go out so we had to block lights shining under the doors with pillows. The hotel’s size means it is popular with tour companies A good base for the area
Aufenthalt von 3 Nächten im Juli 2023

6/10 – Okay

Paul, London

Mit der Familie gereist
Gut: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

R

Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

alan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room, staff, food and service was very good in all respects. Although the decor appears outdated andhas been the same for many years, it is kept to a very high standard of cleanliness and comfort and the decor actually fits the traditional, well-kept original features of the hotel.
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Janet

Aufenthalt von 1 Nacht im Juni 2023

6/10 – Okay

Barbara

My Metropole experience.
Mostly fine except for Dietary requirements I requested a dish from set three Course menu in the I A La Carte restaurant no way was that possible or to have one course on set menu without paying for three
Aufenthalt von 3 Nächten im Juni 2023

8/10 – Gut

Martin

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023

2/10 – Ungenügend

Deborah

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad choice of Metropole hitel
Our room was £170 per night inc breakfast. We were on the 2nd floor and were told that there was a lift, unfortunately we were on floor 1&1/2 and had to go down a number of stairs with luggage.The room photo showed a pleasant room with bedside cabinets etc - the reality was a room that was so small there was no room for bedside tables only a shelf running behind the bed to put spectacles,etc on ( not very accessible or secure). Moving on to the bathroom with 1 hand towel, 1 bath towel and 1/8 roll of toilet paper and a light that was on a timer - if you wanted more time you had to open the bathroom door again! Not very user friendly. The heating could be changed but no air conditioning or a fan (not sure if there was room for a fan) and as the room faced a busy road we could not open the window to let in some cool air to a very hot room. I think it was a single room for 2!The breakfast was totally self service inc tea, powdered juice and burnt toast! The cooked breakfast was mainly cold and not tasty. We spent quite a while looking for the juice and coffee machines tucked away out of sight. The waitresses did a super job of clearing away dirty plates but could have done a better job of bringing fresh tea (in a pot not out of a vending machine), juice (not powdered water) and toast that was either anaemic or burnt (we actually saw toast on fire coming out of the machine!). This hotel is overpriced, over hyped, not 4 star (based on the room not the spa) and bad value for money.
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Ashley

Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Peter

Aufenthalt von 2 Nächten im April 2023

8/10 – Gut

Angela

Aufenthalt von 1 Nacht im April 2023