Wellness
Verfügbarkeit prüfen

Bewertungen von The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality

4 out of 5
The Suites Hotel & Spa Knowsley - Liverpool by Compass Hospitality
Ribblers Lane, Knowsley, Liverpool, England

Bewertungen

8,4

Sehr gut

450 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
350 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 8 - Gut" "
125 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 6 - Okay" "
53 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Alex

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nicht schlecht
Im Grossen und Ganzen OK, die Lage im Gewerbegebiet. Pool, Jacuzzi und Sauna eher mässig. Etwas schmuddelig. Zimmer sind gut und sauber.
Aufenthalt von 1 Nacht im September 2019
Antwort von Dan am 15. Sept. 2019
Hi, Thank you for taking the time to leave a great score. We hope to welcome you back to the Suites Hotel and Spa in the future.

8/10 – Gut

Wolfgang

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
empfehlenswert (nur mit PKW), Zimmer/Suiten top
positiv: riesig grosses Zimmer (Suite) bestehend aus Wohnzimmer und separatem Schlafzimmer, 2 TV (leider keine deutschen Programme), schöner Pool und Fitnessbereich, ausreichend kostenlose Parkplätze, Aufzug positiv/negativ: Lage zwar gut erreichbar, aber in einem Industriegebiet gelegen, keine Einkaufs- Essensmöglichkeiten in der Nähe und nicht sehr schöne Umgebung negativ: instabiles W-Lan, Frühstück für 4 Sterne unterdurchschnittlich (viel Fertigprodukte) insgesamt Preis-Leistungsverhältnis aber absolut ok
Aufenthalt von 2 Nächten im August 2019
Antwort von Laura am 21. Aug. 2019
Hi, Thank you for taking the time to leave a great score and review. We value all your feedback and hope to welcome you back to the Suites Hotel and Spa in the future.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr freundlich, ausgezeichneter Spa Bereich, Parkmöglichkeit direkt vor der Tür, großzügige Zimmer, Frühstücksbüffet frisch, reichhaltig und sauber! Restaurant mit moderner Küche
Aufenthalt von 1 Nacht im März 2019
Antwort von Laura am 16. März 2019
Hi, Thank you for taking the time to leave a fantastic review and score. We hope to welcome you back to the Suites Hotel and Spa in the future.

6/10 – Okay

Sebastian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Zimmer war groß aber spärlich möbeliert. Bei dem Doppel-Bett handelte es sich um ein Schrank-Klappbett ohne Nachttisch. Das Bad war etwas in die Jahre gekommen. Das Frühstücksbuffet ist reichhaltig, vor allem was die Kallorien angeht.

2/10 – Ungenügend

Mohammed

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Where do I start. If i could post pictures i would do. Felt like the room hadnt been cleaned since the last customer. Hair around the toilet. Shower tap mouldy and really hard to switch on. Bathroom tap only hot water no cold water. Couldve scolded kids. Lights wouldnt swith off. Light switch broken and wires visable.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Tim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Charlotte

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Large rooms, clean and very comfortable
Aufenthalt von 2 Nächten im Mai 2024
Antwort von dan - reception am 22. Mai 2024
Hi,Thanks for taking the time to leave us a great review & score we look forward to welcoming you back with us, in the near future.

2/10 – Ungenügend

Ricky

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kicked us out of my room on the first day i got there all because we come from london would like to know how to get my money back for them 2 days has had to pay for somewere else to stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von reception am 22. Mai 2024
Hi,You & your brother were arrested and taken away by the police, due to your misconduct and behaviour.

6/10 – Okay

PRATEEMA

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Housekeeking The bed wasn't made neither were the towels changed
Aufenthalt von 3 Nächten im Mai 2024

4/10 – Schlecht

Kerrie

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Room booked purely to rest overnight bringing son back from uni. Expensive room for a single person but had little choice as everywhere was booked in Liverpool or extortionate price! Knew it was bad when upon arrival to check in, the couple in front were complaining and staff weren't interested in dealing with the issue. The room had an electrical switchboard that would not stop buzzing. Very little sleep was had overnight. No point in complaining given how previous couple had been dealt with. Sunday morning breakfast doesn't start until 8am, but had to be at the ferry terminal for 8.30am so no chance of any food! Very dated hotel. Will not be back.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Claude

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
After a hectic day in Liverpool what a treat to be at this hotel.I loved everything about it. The staff also were fantastic. Will certainly come back if I'm back in this part of the country.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von dan-reception am 22. Mai 2024
Thanks for taking the time to leave us a great review & score Claude, we appreciate all your kind feedback and hope to welcome you back in the near future.many thanks

10/10 – Hervorragend

Maxine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great M6 drop off
Aufenthalt von 1 Nacht im Mai 2024
Antwort von dan-reception am 22. Mai 2024
Thanks for taking the time to leave us a great review & score Maxine, we appreciate all your kind feedback and hope to welcome you back in the near future.many thanks

8/10 – Gut

Dorina

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The pillow case was dirty and tge bed had some women hair on it ..but the rest the hitel was nice and clean
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Nigel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good sized room with lounge area separate from bedroom with comfy beds. Hot shower but not easy to get in and out if elderly/mobility issues. Grab rail would be helpful. Large selection of hot and cold items for breakfast (but extra charge for this). Minor issue with TV remote, but staff were helpful and friendly in resolving this. We would stay here again.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Chibuzo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel room was spacious (bedroom and living area), clean and had good furnishing. The rate was relatively affordable. Some improvements can be made to the bathroom finishing and late night meals. The location is about 6 miles from the city centre.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von dan-reception am 22. Mai 2024
Thanks for taking the time to leave us a great review & score Michael, we appreciate all your kind feedback and hope to welcome you back in the near future.many thanks

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff are so friendly and helpful and the hotel is very clean beds are soo comfortable and to my surprise the aircon works not like other hotels ive stayed in
Aufenthalt von 1 Nacht im Mai 2024
Antwort von dan-reception am 22. Mai 2024
Thanks for taking the time to leave us a great review & score David, we appreciate all your kind feedback and hope to welcome you back in the near future.many thanks

8/10 – Gut

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and welcoming staff. Great room, very comfortable. Looking forward to a return visit when I’m back in the area.
Antwort von dan-reception am 22. Mai 2024
Thanks for taking the time to leave us a great review & score Michael, we appreciate all your kind feedback and hope to welcome you back in the near future.many thanks

10/10 – Hervorragend

Abolfazl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a wonderful experience staying at this hotel. It's a great choice for families, offering a welcoming atmosphere and excellent amenities. The pool was fantastic—clean, spacious, and perfect for relaxing. The staff were incredibly friendly and accommodating, which made our stay even more enjoyable. The food quality was impressive; we loved every meal we had. Overall, it was a delightful stay, and I will definitely visit again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von dan-reception am 22. Mai 2024
Thanks for taking the time to leave us a great review & score Abolfazl, we appreciate all your kind feedback and hope to welcome you back in the near future.many thanks

4/10 – Schlecht

Nia

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jodie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I love it and I be back in November
Aufenthalt von 3 Nächten im Mai 2024
Antwort von dan-reception am 22. Mai 2024
Thanks Jodie, we really appreciate you taking the time to leave us a great review & score, we are delighted you enjoyed your stay and hope to see you back with us soon.many thanks

8/10 – Gut

Victor

Aufenthalt von 2 Nächten im April 2024
Antwort von dan - reception am 22. Mai 2024
Hi,Thanks for taking the time to leave us a great review & score we look forward to welcoming you back with us, in the near future.

10/10 – Hervorragend

david

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Suites has bounced back from its recent issues with immigrants and is terrific value for money. The parking, breakfast and spa are excellent. But best of all are the local staff - helpful and friendly.
Aufenthalt von 12 Nächten im April 2024
Antwort von dan-reception am 22. Mai 2024
Thanks David, we really appreciate you taking the time to leave us a great review & score, we are delighted you enjoyed your stay and hope to see you back with us soon.many thanks

10/10 – Hervorragend

Oswald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Safe , clean, spacious, and correct location for my business trip.
Aufenthalt von 1 Nacht im April 2024
Antwort von dan-reception am 22. Mai 2024
Thanks Oswald, we really appreciate you taking the time to leave us a great review & score, we are delighted you enjoyed your stay and hope to see you back with us soon.many thanks

10/10 – Hervorragend

Malcolm

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ease of access from A580
Aufenthalt von 1 Nacht im April 2024
Antwort von dan-reception am 22. Mai 2024
Thanks Malcolm, we really appreciate you taking the time to leave us a great review & score, we are delighted you enjoyed your stay and hope to see you back with us soon.many thanks

6/10 – Okay

Karen

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Too far from Liverpool city centre in middle of nowhere
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Dorothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good size room with separate seating area, huge bed, very clean and good value for money, would definitely stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von dan-reception am 22. Mai 2024
Thanks Dorothy, we really appreciate you taking the time to leave us a great review & score, we are delighted you enjoyed your stay and hope to see you back with us soon.many thanks

10/10 – Hervorragend

Ross

Gut: Sauberkeit und Personal & Service
All the staff were brilliant, really helpful and the rooms were clean, so we were really happy.
Aufenthalt von 1 Nacht im April 2024
Antwort von dan-reception am 22. Mai 2024
Thanks Ross, we really appreciate you taking the time to leave us a great review & score, we are delighted you enjoyed your stay and hope to see you back with us soon.many thanks

10/10 – Hervorragend

Scott

Aufenthalt von 2 Nächten im April 2024
Antwort von dan-reception am 22. Mai 2024
Thanks Scott, we really appreciate you taking the time to leave us a great review & score, we are delighted you enjoyed your stay and hope to see you back with us soon.many thanks

2/10 – Ungenügend

Steven

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel’s rooms we disgusting, had to get moved room due to the ceiling hanging down, and the dirt in the bedsheets, also the safe did not work, the second room was not much better, the toilet did not flush. The staff were excellent and the Spa was brilliant and clean but humans should not be allowed to stay in room 118 or 120
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Clare

Hotel was fine could have been a bit cleaner only there couple of nights but while we were there was fine we didn’t eat there.
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Adrian

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Ok hotel but rooms shabby not clean poor decrotive state but food was excellent and staff were nice.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Lois

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Excellent attenrive staff
Aufenthalt von 2 Nächten im April 2024
Antwort von dan-reception am 22. Mai 2024
Thanks Lois, we really appreciate you taking the time to leave us a great review & score, we are delighted you enjoyed your stay and hope to see you back with us soon.many thanks

8/10 – Gut

Daniel

Aufenthalt von 3 Nächten im April 2024

2/10 – Ungenügend

Aaron

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Booked because I had heard this hotel was recently renovated and highly reviewed. I had booked a six night stay. During this time I have found most light sources in the room do not work, room phone doesn’t work, key cards are cheap and constantly becoming unlinked, locking me out. my room had never been serviced at any point during my stay, half toilet rolls given and having to walk down to request them from front lobby. I am currently on night five and going to be requesting an early check out, I am highly disappointed, I feel like my partner and I got neglected and frankly had a one star experience in this “Four star” hotel. I’ve had motels with better accommodations, which were half the price. Never coming back.

8/10 – Gut

Christian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was ok
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Janice

Avoid at all cost, to didn’t work, lamp didn’t work, 1/4 roll of toilet paper, 1/4 box of tissues, toilet wouldn’t flush properly, I informed them 4 times still wouldn’t flush, shower gel bottle was empty. That basically sums it all up. AVOID
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Malcolm

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for a night with my 21 year old son. Nothing to complain about, though - comfortable bed, good sized bedroom with additional room with settee and desk etc. Staff were absolutely fine, breakfast was OK. Plenty parking too.
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Janet

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Chosen for Spa etc but closed with no notice. Asked for disability room which was given with no means of getting there as lift broken so no access. Put my mum in normal room but no facilities for her. Showers were broken in all 3 rooms and dangerous as water too hot with no signs. Overall bathrooms grubby with hairs and could do with a bit of bleach! Beds comfortable but pillows were like bricks. Breakfast adequate service at dinner painful. Would not stay again
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Elaine

Mit der Familie gereist
Hotel was goed, grote stad n eenvoudige kamer. Niks luxe maar het is goed voor een nachtje. Ik had per ongeluk het hotel in de buitenwijk geboekt ipv die in het centrum. Was onhandig omdat je overal een taxi nodig had. Eigen schuld. Met eigen auto is het wel ideaal.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Russell

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was awesome nothing too much trouble
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Leah

Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Tracy

Mit dem Partner gereist
Gut: Personal & Service
The room was a big room and pleasant , just found some of the areas in the hotel to be un clean , bath tap was dripping . We would stay in the hotel again.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Tomasz

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service.
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Hocine

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Jane

Gut: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von dan am 5. März 2024
Thank you for leaving a review and score, we hope to improve upon this score on your next visit with us.many thanksdanreception

10/10 – Hervorragend

Brenda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It looks like they recently renovated the property. I stayed for 2 nights in an executive suite. The carpets looked new, as did the paint on the walls. There was a large sitting room area with couch coffee table, dining table and chairs. There was a fridge and kettle. No sink or microwave. The breakfast was ok for what you are paying. I was here with work, so found the location for me was convenient but there’s not much around it at all. You wouldn’t be going for a walk from it. The staff could not have been nice though. The girl on reception on Tuesday 20th February was really friendly and professional. The girls at breakfast were fantastic too. I was travelling alone, so it was nice to see a friendly smile each morning. I’d stay here again. The only negative is that they could really do with updating their bath/showers.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Dan, Reception am 26. Feb. 2024
Hi Brenda,Thank you for taking the team to leave us a review and score, we really appreciate your feedback regarding your most recent stay.We are delighted to hear your comments regarding the renovation and comments regarding the staff and will pass them on to the people you mentioned, I will also pass on your comments regarding the bathroom bath/shower units, this is something Head office are looking to invest in, in the future, we hope to welcome you back with us soon.

6/10 – Okay

Philip

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Claire am 23. Feb. 2024
Hello Philip, Thank you for taking the time to send us feedback on your recent stay. I do hope we can welcome you again soon. Kind regards Claire, Deputy General Manager

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Nice hotel
Decent sized room, big car park and clean. Shower wasnt the best issues with maintaining water temperature.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Claire am 23. Feb. 2024
Hello, Thank you for taking the time to send us feedback on your recent stay. I do hope we can welcome you again soon. Kind regards Claire, Deputy General Manager

8/10 – Gut

Ie

Aufenthalt von 1 Nacht im Februar 2024
Antwort von dan, reception am 17. Feb. 2024
Thank you for taking the time to leave a review, we are glad you enjoyed your stay and look forward to welcoming you back in the near future.