Fassade der Unterkunft

Bewertungen von Hills Hotel Lisboa

4 out of 5
Hills Hotel Lisboa
R. De Dona Estefânia 24, Lisbon, Lisboa

Bewertungen

8,2

Sehr gut

23 von insgesamt 44 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 von insgesamt 44 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 44 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 44 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 44 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

9,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Claudie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Loretta

Mit einer Gruppe gereist
Gut: Ausstattung
Love the friendliness of the staff. Property was kept very clean, water pressure is excellent
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Thank you for your feedback am 19. Mai 2024
Dear Ms Loretta,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated the friendliness of our staff, the cleanliness of our property, and the excellent water pressure. We strive to provide the best experience for our guests, and your feedback is truly appreciated. We hope to welcome you back to the Hills Hotel Lisboa in the near future!Kindest Regards,Hills Hotel Lisboa Team

8/10 – Gut

Donna

Aufenthalt von 6 Nächten im März 2024
Antwort von Thank you for your feedback am 23. Apr. 2024
Dear Ms. Donna,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 – Hervorragend

Jose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was clean and nice, the room was very spacius and well equiped. The staff very friendly. Breakfast was delicius Highly recimended
Aufenthalt von 3 Nächten im März 2024
Antwort von Thank you for your feedback am 10. Apr. 2024
Dear Mr Jose,Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay at Hills Hotel Lisboa. Providing clean and spacious rooms with excellent amenities, along with friendly and attentive staff, is always our top priority. We're also glad to hear that you found our breakfast delicious. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Lisbon!Kindest Regards,Hills Hotel Lisboa Team

10/10 – Hervorragend

Abdulhamid, Chicago

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Do not recall any negative exp.
Aufenthalt von 1 Nacht im November 2023
Antwort von Thank you for your feedback am 5. Dez. 2023
Dear Abdulhamid, That's great to hear! If you ever do have any concerns or feedback, feel free to let us know. We're here to ensure your experience is as positive as possible.

6/10 – Okay

Franck

Gut: Sauberkeit
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Thank you for your feedback am 7. Nov. 2023
Dear Mr. Franck,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 – Hervorragend

anisio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Thank you for your feedback am 1. Nov. 2023
Dear Anisio,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Friendly hotel
Very friendly and helpful check-in. The breakfast was very good. The hotel feels small but modern. The bedroom was very bright with a large balcony. The only complaint is that the room didnt feel very clean - there was visible dust and hair on the floor.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Thank you for your feedback am 10. Okt. 2023
Dear Mr./Ms. ,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 – Hervorragend

Stephen

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Thank you for your feedback am 10. Okt. 2023
Dear Mr. Stephen,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 – Hervorragend

Kenji

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
安心して快適に過ごせます。
閑静で坂の上にあるので、ゴミゴミした感もなく優雅に過ごせました。部屋も衛生的ですが、強いてマイナス面を挙げるなら、お風呂のシャワーがトイレ側に流れやすい(扉がなくて仕切りも幅が狭い)ことです。朝食も美味しかったし、スタッフの笑顔が印象的でした。
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Thank you for your feedback am 10. Okt. 2023
Dear Mr. Kenji,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not approved
Central position Modern hotel but very bad smell in all building Roof top bar nice but with poor service (no wines knowledge at all) Economy room is so small with dark window Breakfast very poor and expensive (15€) and No Pastel de nata, not acceptable . No parking possibility
Aufenthalt von 1 Nacht im September 2023
Antwort von Thank you for your feedback am 10. Okt. 2023
Dear Mr./Ms. ,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us. We regret what happened, and we offer our sincerest apologies. We would like to count on a future visit again, in order to change our image, which is not in line with our quality standards.Best regards,Hills Hotel Lisboa team

8/10 – Gut

Didier Jean axel

Aufenthalt von 4 Nächten im September 2023
Antwort von Thank you for your feedback am 7. Okt. 2023
Dear Mr. Didier,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into consideration. We apologize for any embarrassment caused. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

10/10 – Hervorragend

Tatiana, Colomiers

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel at a good neighborhood.
Aufenthalt von 2 Nächten im September 2023
Antwort von Thank you for your feedback am 24. Sept. 2023
Dear Ms. Tatiana,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 – Gut

Marina

Aufenthalt von 1 Nacht im August 2023
Antwort von Obrigada pelo seu feedback am 24. Sept. 2023
Estimada Sra. Marina,Agradecemos por escolher o Hills Hotel Lisboa para a sua estadia e pela partilha da sua experiência vivida no nosso hotel. Estamos igualmente satisfeitos em saber que o nosso pessoal foi prestável e atencioso. É com muita satisfação que constatamos que a estadia foi de vosso agrado. Ficamos na expectativa de uma futura visita.Com os melhores agradecimentos,Equipa do Hills Hotel Lisboa

8/10 – Gut

racim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A good hotel
Very cosy hotel . Nice staff. Good breakfast. The hotel room was nice, bigger than usual with a little balcony. I didn t try the rooftop unfortunately.
Aufenthalt von 6 Nächten im August 2023
Antwort von Thank you for your feedback am 24. Sept. 2023
Dear Mr. Racim,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 – Gut

Simon

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Thank you for your feedback am 24. Sept. 2023
Dear Mr. Simon,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Courage fuyons
Hôtel à éviter ,pas vraiment top.état géneral, propreté etc,etc... Fonctionnement de la réservation pas optimale .La chambre ne correspond pas avec votre réservation et cela fait la personne pas au courant. Doit avoir bien mieux à Lisbonne.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hills Team am 21. Juli 2023
Bonjour, nous espérons que vous avez eu un bon retour; Nous en profitons pour vous remercier de votre visite et de votre séjour au Hills Hotel.Vos commentaires étant anonymes et le nom Courage fuyons - fait référence comme vous le savez c'est une comédie française ! il nous est impossible d'identifier ce qui s'est passé, nous doutons même qu'il ait jamais séjourné au Hills Hotel Lisboa ;Cependant, en tant qu'Hôtel récemment ouvert, nous sommes reconnus pour la qualité de notre offre et de notre service. Nous sommes toujours soucieux de nous améliorer sans cesse, mais le nom d'hôte étant une comédie française ne mérite aucun autre commentaire.Merci à l'équipe Hills

10/10 – Hervorragend

Viviane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel maravilhoso
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Thank you for your feedback am 1. Aug. 2023
Dear Viviane, thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

6/10 – Okay

ishak

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Thank you for your feedback am 7. Juli 2023
Dear Mr. Ishak, Thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We apologize for what happened and we understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case.Hills Hotel Lisboa Team

2/10 – Ungenügend

GIZEM

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Thank you for your feedback am 7. Juli 2023
Dear Mr. Gizem, thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We truly apologize for what happened and we understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case. Hills Hotel Lisboa Team

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff was amazing, very friendly and accomodating.
Aufenthalt von 2 Nächten im April 2023
Antwort von Equipa Hills am 2. Juni 2023
Dear Maria thank you so much for your feedback! :-) Looking forward welcoming you back - Hills Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Equipa Hills am 2. Juni 2023
Thank you for your kind feedback that will share among our team, came back and stay with us on your next trip to Lisbon. Hills Team

10/10 – Hervorragend

carolyn

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Thank you for your feedback am 7. Juli 2023
Dear Mrs. Carolyn, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

10/10 – Hervorragend

Lotta

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We liked the hotel. The location was a bit off but both bus and metro was nearby. It was also very cheap to go by uber. Breakfast was very good. Staff nice and friendly. The bed was good. Over all a really nice hotel!
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Thank you for your feedback am 7. Juli 2023
Dear Mrs. Lotta, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

2/10 – Ungenügend

silvia

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Poca pulizia camere e struttura
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Equipa Hills am 18. Mai 2023
We are sorry and quite suprised to hear such experince while mainly all clients give us the opposite feedback about our cleanning team and facilities; by your short comment we cannot understand specificly what has happened in order to understand and correct. Regards Hill Team

10/10 – Hervorragend

MARIA

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Obrigada pelo seu feedback am 7. Juli 2023
Estimada Maria, agradecemos o seu feedback em relação à sua estadia e gostaríamos também de agradecer a sua preferência no Hills Hotel Lisboa. Ficamos muito felizes que tenha gostado das nossas facilidades. O nosso objetivo é oferecer a melhor experiência a todos os hóspedes. A sua mensagem é muito importante para nós. Equipa Hills Hotel Lisboa

10/10 – Hervorragend

Zoia

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Thank you for your feedback am 7. Juli 2023
Dear Mrs. Zoia, thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

6/10 – Okay

Melisa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Vriendelijk personeel en schoon hotel! Echter ligt het niet in het centrum van Lissabon zoals op Expedia wordt beschreven (het is 20-30 minuten lopen) en is de Standard Twin kamer net iets te klein voor 2 personen.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Thank you for your feedback am 7. Juli 2023
Dear Mrs. Melisa, Thank you for letting us know about this problema and thank you for your preference on choosing Hills Hotel Lisbon. We apologize about the size of the room and understand your frustration. We are proud on providing the best possible experience for our guests and we are sorry that we were unable to do so in your case.Hills Hotel Lisboa Team

8/10 – Gut

Ana maria m

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Local bom e econômico para ficar em Lisboa
O hotel se situa em um lugar bom, perto do Centro da cidade e de fácil saída para o aeroporto. Bom em termos de custo benefício. É limpo e bem mobiliado. O arquiteto de interiores exagerou com as paredes escuras, mas, deu uma trégua no interior do(s) quarto(s). Não tem garagem no prédio ... O café da manhã é caro, não incluído na diária, mas, existem cafés na rua perto do hotel.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Obrigada pelo seu feedback am 7. Juli 2023
Estimada Ana Maria, agradecemos o seu feedback em relação à sua estadia e gostaríamos também de agradecer a sua preferência no Hills Hotel Lisboa. Ficamos muito felizes que tenha gostado das nossas facilidades. O nosso objetivo é oferecer a melhor experiência a todos os hóspedes. A sua mensagem é muito importante para nós.Equipa Hills Hotel Lisboa

8/10 – Gut

Christine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Three night business and pleasure stay
Very clean. New. Staff friendly and very helpful. Bathrooms could use some extra hooks. Standard room is small for two travelers with two suitcases- only one luggage rack. 8-10 mins walk to Arroios metro or Saldanha. Nice breakfast. Hoyle kept our luggage at our early arrival and also after check out.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Thank you for your feedback am 7. Juli 2023
Dear Mrs. Christine, Thank you for your feedback regarding your stay and Thank you for your preference on choosing Hills Hotel Lisbon. We are very happy that you enjoyed our facilities. Our goal is to offer the best experience to every guest. Your message is very important to us. Hills Hotel Lisboa Team

10/10 – Hervorragend

Yonathan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Thank you for your feedback am 24. Sept. 2023
Dear Mr. Yonathan,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 – Gut

Nicholas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a nice hotel! The room was small but comfortable. The only thing that I would have preferred, would have been if the shower temperature was hotter. In cooler weather it would have felt much too cold. The neighbourhood the hotel is in is just outside the tourist core, making it quieter and peaceful. There are nice cafes and a laundromat around the corner. It’s very accessible via transit!
Aufenthalt von 3 Nächten im April 2023
Antwort von Thank you for your feedback am 24. Sept. 2023
Dear Mr. Nicholas,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us and we will take it into account, we have already communicated with the maintenance team to repair it. We apologize for any embarrassment caused. We look forward to a future visit.Best regards,Hills Hotel Lisboa team

10/10 – Hervorragend

tetyana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tanya
Amazing. Staff wS extremely helpful and clearly answered all questions; room was clean, nice andhad e everything you can think of including nespresso coffee machine
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Thank you for your feedback am 24. Sept. 2023
Dear Ms. Tatyana,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

4/10 – Schlecht

Yuen Cissy

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
一般
酒店是新開業,很小的酒店,房間也好小,地點是中心區不過離地鐵站不算近,酒店周圍-般。如果不介意走路,二十分鐘走到自由大道。房間一般,清潔不夠好,桌子、床頭都有灰塵。床和枕頭很舒服。價格和酒店的對比,以後不再考慮入住。
Aufenthalt von 8 Nächten im April 2023
Antwort von Thank you for your feedback am 24. Sept. 2023
Dear Mr. Yuen,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. Your comment is very important to us. We regret what happened, and we offer our sincerest apologies. We would like to count on a future visit again, in order to change our image, which is not in line with our quality standards.Best regards,Hills Hotel Lisboa team

10/10 – Hervorragend

Ricardo

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2023
Antwort von Equipa Hills am 1. Mai 2023
Estimado Ricardo, gratos pelos comentários e estadia. Melhores cumprimentos.

8/10 – Gut

Julien

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tres propre. Tranquill. Bon rapport qualité/ prix
Aufenthalt von 3 Nächten im März 2023
Antwort von Equipa Hills am 1. Mai 2023
Dear Julien, thank you so much for the comments. Warm regards.

10/10 – Hervorragend

Carla

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel pequeno e muito confortável
Hotel pequeno, com decoração moderna e escura. Quarto pequeno mas bastante prático, com tudo o que necessitavamos, frigo e máquina de café. Cama muito confortável. Zona das refeiçoes em piso inferir sem luz natural. Pequeno almoço bom e saboroso. Com café Nespresso disponível.
Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Hamza, Souissi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel, very close to downtown (10min by car) Staff is very friendly, neighborhood is very good with some small shops around for the staples. 9/10
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Thank you for your feedback am 24. Sept. 2023
Dear Mr. Hamza,Thank you for choosing the Hills Hotel Lisboa for your stay and for sharing your experience at our hotel. We are also pleased to know that our staff were helpful and attentive. It is with great satisfaction that we found that you enjoyed your stay. We look forward to a future visit.With warmest thanks,Hills Hotel Lisboa team

8/10 – Gut

Antonio Eduardo Rodrigues

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Hills Team am 6. Nov. 2022
Thank you for your guidance. Warm regards