Außenbereich

Bewertungen von Iberostar Selection Miraflores

5 out of 5
Iberostar Selection Miraflores
Malecon 28 de Julio 385, Lima, Lima

Bewertungen

9,4

Außergewöhnlich

468 von insgesamt 565 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
54 von insgesamt 565 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 565 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 565 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 565 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Tom

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel has upscale facilities and our room was clean, which is very positive. Our first impression of the room was accordingly great. Unfortunately, our Expedia status was not initially taken into account at check-in. This was only taken into account upon request, which is very unpleasant for all parties. However, the room upgrade turned out to be a flop because the room was incredibly loud until late at night due to the loud banging from the ceiling (maybe we were directly under the gym or the roof terrace, I don't know what exactly, but it was very loud). A hotel of this standard should be able to take appropriate structural noise protection measures.
Aufenthalt von 1 Nacht im April 2024
Antwort von Iberostar Selection Miraflores am 28. Apr. 2024
Dear Guest,Thank you very much for your rating. Your perception of our product and service is of great importance to everyone at the hotel. Based on your detailed comments, it is clear that we have opportunities for improvement in terms of the attention provided by our staff. We deeply regret that you had this inconvenience. We would very much like you to give us another opportunity to show you that these inconveniences are not representative of the service we provide. We want another opportunity for you to really live with us a renewed experience and to take with you an excellent memory.Give us another chance and we will totally change your perception, I assure you.Again, thank you very much for allowing me to reach you with this response.Best regards.

10/10 – Hervorragend

Franziska

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel ist super, sehr sauber, sehr guter Zustand (neu) zentral gelegen. Bett und Kissen FANTASTISCH! Tolle Dachterrasse, (Service muss aktiv angesprochen werden, wenn man was Trinken möchte, aber völlig i.O.wenn man es weiss) sehr gutes, frisches und abwechslungsreiches Frühstücksbuffet. Staff immer hilfsbereit und freundlich. Taxi in house relativ teuer, aber Paul war sehr hilfsbereit und hat uns ein Uber organisiert. Sehr empfehlenswert auch für einen längeren Aufenthalt. Wir werden wieder gehen/kommen.👍😊
Aufenthalt von 14 Nächten im Januar 2024
Antwort von Iberostar Selection Miraflores am 21. Feb. 2024
Dear Ms Franziska.Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection MIraflores Kind regards,

8/10 – Gut

Nelson

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ich genoss ein late checkout. Das Personal war sehr freundlich und hilfsbereit
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Iberostar Selection Miraflores am 8. Feb. 2024
Dear Nelson,Thank you for taking the time to share your experience at the hotel. We are glad to know that our staff was attentive and always willing to help.We hope to have you with us again soon.Best regards,

6/10 – Okay

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great for Solo Traveller & horrible for partners
I stayed for 3 nights at the Iberostar Miraflor and had fairly mixed feelings about my stay. Some of the issues that bothered me will not be a problem to others so I decided to put a Pro and Cons overview to give the reader the chance to decide for themselves if this is the correct hotel choice for them. Pros: - Great Location - Very good food - all restaurants and In-room dining offer very tasty and fairly priced food options - the gym is large and well equipped and very clean - the rooftop bar is nice and very lively - seems like a lot of locals also go there - The employees at the hotel are very nice and Frank at the reception was great! - They honored all the Hotels.com Gold VIP treatments - The rooms are very clean and modern decorated Cons: - The room & bathroom layout is very bad. If you travel solo no problem but if you travel with your partner or family member you most likely will end up using public toilets since there is 0% privacy. Your partner / roommate will be able to see & hear you from the bed and when he walks by even sitting at the toilet. I am only married for 5 years and didn't want to kill the romance by taking a number 2 at the toilet next to my wife... I also had to get up early in the morning for a few business calls and even though I had booked the suite - there was no place to hide or get dressed without, either doing it all in the dark or ending up waking up my partner... -> Basically the worst possible layout if you don´t travel alone
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Iberostar Selection Miraflores am 29. Feb. 2024
Dear Thomas:Thank you for taking the time to share your experience about your stay at our hotel.We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Iberostar Selection Miraflores, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Best regards.

10/10 – Hervorragend

Oliver

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2023
Antwort von Jacqueline am 21. März 2023
Muchas gracias Oliver!

8/10 – Gut

Fabrizio

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Praktisch
Das Hotel ist schön und praktisch gelegen
Aufenthalt von 8 Nächten im August 2022
Antwort von Jacqueline am 8. Sept. 2022
Thank you Fabrizio!

10/10 – Hervorragend

Volkbert

Aufenthalt von 3 Nächten im August 2022

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mehrtägiger Urlaub als Paar
Neues Hotel an Super-Lage in Miraflores. Die Aussicht aus Zimmer 1001 auf die Bajada Balta und seitlich auf das Meer hat uns jeden Tag gefreut. Das Superior-Doppelzimmer war sehr geräumig und gut ausgestattet. Insbesondere der Safe ist für Lima sehr wichtig. Auch der Arbeitstisch ist für die Arbeit mit dem Tabletcomputer praktisch. Allerdings fehlt dazu ein Stuhl. Die Dusche ist zeitgemäss, deren Boden jedoch glitschig. Auf Wunsch hin wurde uns eine rutschfeste Duschmatte zur Verfügung gestellt.
Superior-Doppelzimmer (City View) im 10. Stock
Lavabo in Raum 1001
Sicht aus Zimmer auf Sportanlagen in Bajada Balta, Miraflores
Aufenthalt von 8 Nächten im April 2022
Antwort von Jacqueline am 9. Mai 2022
Vielen dank Peter

10/10 – Hervorragend

Katharina

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Großartiges Hotel in Miraflores
Das Hotel in Lima. Sehr gut gelegen, tolle Restaurants direkt in Laufdistanz, sehr zuvorkommender freundlicher Service, grosszügige Zimmer, mega Rooftop (mit Bar und kleinem Pool und Liegen). Komme definitiv wieder.
Aufenthalt von 2 Nächten im April 2022
Antwort von Jacqueline am 11. Apr. 2022
Vielen Dank!

10/10 – Hervorragend

Nadin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Unterkunft, waren jetzt zum zweiten Mal dort. Zimmer super, Frühstück sehr lecker. Einzig das Personal am Pool, ist sehr unaufmerksam, haben nur Blick für Restaurantgäste,das war ärgerlich
Aufenthalt von 2 Nächten im Februar 2022
Antwort von Jacqueline am 3. März 2022
Danke!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Seh gut.
Das Zimmer mit Meerblick war sehr schön und sauber. Das Personal ist auch sehr freundliche und zuvorkommend. Der Pool auf dem Dach hat einen tollen Ausblick jedoch ist er sehr, sehr klein und direkt bei der öffentlichen Bar. Also nicht wirklich zum Abschalten oder richtiges Schwimmen geeignet. Das Essen war ok, etwas mehr einheimische Küche hat mir gefehlt. Die Behandlungen im SPA kann ich nur empfehlen! Luz und Cinthia machen tolle Arbeit! Da die Bar im 18. Stock sehr beliebt ist, stehen die Leute jeden Abend beim Hoteleingang Schlange - was je nach Lautstärke und Menschenmenge etwas nervig sein kann. Raucher können weder in der Bar auf dem Dach rauchen (unter freiem Himmel) noch haben sie wirklich einen Platz um sich hinzusetzen und etwas zu bestellen. Das Rauchen ist nur an einer Ecke vor dem Eingang gestattet - wo die externen Bargäste in der Schlange stehen und man immer wieder gefragt wird ob man am anstehen ist. Die Lage ist super, man ist schnell am Meer und hat sehr viele Einkaufsmöglichkeiten sowie gute Restaurants in der Nähe. Hygienemassnahmen werden im Hotel eingehalten.
Aufenthalt von 12 Nächten im Februar 2022
Antwort von Jacqueline am 21. Feb. 2022
Vielen dank!

10/10 – Hervorragend

Nadin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel, alle vom Personal super freundlich und hilfsbereit... sehr leckeres Frühstück und tolle Umgebung...haben das Hotel gleich noch einmal gebucht...
Aufenthalt von 4 Nächten im Februar 2022
Antwort von Jacqueline am 17. Feb. 2022
Thank you!

8/10 – Gut

Andrew, Fort Lauderdale

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place and friendly staff. Well located. Rooms are clean and modern`
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Service am 24. Mai 2024
Dear Andrew,Thank you very much for taking the time to write your graciously detailed comments in which you covered a lot of what the hotel has to offer!! That is an outstanding way to describe the hotel and its service and we are grateful for your positive comments.Hopefully we will welcome you back sooner than later.Again, thank you very much!!Best regards,Iberostar Selection Miraflores

10/10 – Hervorragend

Jeanet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel lindo y nuevo, muy bien equipado y con restaurantes muy lindo , solo no nos gusto la atencion del recepcionista que nos estaba cobrando de mas, peo despues subio a la habitacion y se disculpo con nosotros,
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Service am 25. Mai 2024
Estimada Jeanet,Estamos muy agradecidos por el tiempo tomado para publicar su comentario. Claramente nos está dando una oportunidad para revisar lo ocurrido, lo cual lamentamos profundamente ya que de alguna manera ha definido su experiencia con nosotros.Nos gustaría mucho que nos brindara otra oportunidad para demostrarle que esos inconvenientes no son representativos del servicio que ofrecemos.Nuevamente, muchísimas gracias por permitirme llegar hasta usted con esta respuesta.Saludos cordiales.Iberostar Selection Miraflores

10/10 – Hervorragend

Denise

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like there were a couple of restaurants on site, there was a rooftop bar with tapas and music. The staff was very nice and helpful. Andre was my favorite staff. Very accommodating and got me reservations for dinner easily.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Service am 22. Mai 2024
Dear Denise,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 – Hervorragend

Yanjun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s in a nice area. Walking distance to the love park.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Service am 21. Mai 2024
Dear Yanjun,Thank you for taking the time to share your experience at the hotel. We are glad to know that you enjoy the experience.We hope to have you with us again soon.Best regards,Iberostar selection Miraflores

10/10 – Hervorragend

Yuveen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great facilities and with a environmentally friendly ethos. Enjoyed our stay.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Iberostar Selection Miraflores am 20. Mai 2024
Dear Yuveen,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,

10/10 – Hervorragend

Kevin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best hotel we stayed in in Lima. Filtered water dispenser in the hallway was quite convenient.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Service am 19. Mai 2024
Dear Kevin,Thank you for taking the time to share your experience at the hotel. We are glad to know that you enjoy the experience.We hope to have you with us again soon.Best regards,Iberostar selection Miraflores

10/10 – Hervorragend

Josh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooftop pool and restaurant is a rare find. Staff were very friendly/helpful. Early check in comes at a price but they are accommodating and will always take your bags regardless of the time.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Service am 17. Mai 2024
Dear Mr. Josh,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 – Hervorragend

David, East Hampton

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was great. The restaurants were very good. The room was very nice. I wish it had a bathtub. Everything was unbelievably clean. Staff are very friendly. Personally I was disappointed by Lima and the swimming pool was really a waste of time and I don’t think anyone’s gonna want to go in it. It was so small. I’m really more part of the restaurant bar.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Service am 19. Mai 2024
Dear David,Thank you very much for taking the time to write your graciously detailed comments in which you covered a lot of what the hotel has to offer!! That is an outstanding way to describe the hotel and its service and we are grateful for your positive comments.Hopefully we will welcome you back sooner than later.Again, thank you very much!!Best regards,Iberostar Selection Miraflores

10/10 – Hervorragend

CLAUDIA

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Moderno, cerca de comercios y playa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Service am 13. Mai 2024
Estimada Claudia,¡Excelente calificación! ¡Muchísimas gracias! Estamos más que alegres de saber que la calidad de producto y servicio que ofrecemos en nuestra propiedad fue de su total agrado. Gracias por su preferencia, esperamos volver a verle pronto.Saludos cordiales,Iberostar Selection Miraflores

10/10 – Hervorragend

Oscar, San Borja

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Like-New property, every single detail has been taken in account
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Service am 13. Mai 2024
Dear Mr. OscarGreetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 – Hervorragend

Michelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location and service
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Service am 10. Mai 2024
Dear Michelle,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 – Hervorragend

Danene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property with accommodating staff. Located in the heart of Miraflores, its very easy to walk to local shops and restaurants.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Service am 7. Mai 2024
Dear Martin,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 – Hervorragend

Marja

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
WONDERFUL EXPERIENCE!!! This hotel was very accomdating to all of our needs from early check ins to late departures. They deserve 5 stars!! The hotel and rooms were modern, environmental friendly and well designed. Our view of the ocean and city was a plus! It was my birthday, and my husband coordinated many surprises and treats with the help of the hotel staff and it was much appreciated. The rooftop pool bar was an amazing experience. By day, it was a nice relaxing pool lounge and by night, it felt like a rooftop bar. Great food, great service and great location.
Aufenthalt von 5 Nächten im April 2024
Antwort von Iberostar Selection Miraflores am 2. Mai 2024
Dear Marja,Wow! Thank you very much for your great comments and for your time to share them! We really appreciate your loyalty and preference.We are very thankful for the wonderful way you have described our product and service which you know quite well.We look forward to the opportunity of welcoming you back again. You are a great customer and we truly value your support.Best Regards,

10/10 – Hervorragend

Gary, new york

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy lindo
Aufenthalt von 2 Nächten im April 2024
Antwort von Iberostar Selection Miraflores am 2. Mai 2024
Estimado Gary,¡Excelente calificación! ¡Muchísimas gracias! Estamos más que alegres de saber que la calidad de producto y servicio que ofrecemos en nuestra propiedad fue de su total agrado. Gracias por su preferencia, esperamos volver a verle pronto.Saludos cordiales

10/10 – Hervorragend

Sergio

Gut: Ausstattung
Excelente lugar
Aufenthalt von 3 Nächten im April 2024
Antwort von Iberostar Selection Miraflores am 2. Mai 2024
Estimado Sergio,¡Excelente calificación! ¡Muchísimas gracias! Estamos más que alegres de saber que la calidad de producto y servicio que ofrecemos en nuestra propiedad fue de su total agrado. Gracias por su preferencia, esperamos volver a verle pronto.Saludos cordiales

10/10 – Hervorragend

Frida

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La ubicación es excelente, muy cerca de Larcomar. El hotel cuenta con varias opciones de comida (cafetería, terraza y restaurantes) que hacen una estancia placentera. El personal es muy amable y dispuesto a ayudar en lo que necesites.
Aufenthalt von 7 Nächten im April 2024
Antwort von Iberostar Selection Miraflores am 2. Mai 2024
Estimada Frida,De parte de todo el equipo Iberostar Selection Miraflores quisiera agradecerle por tomarse el tiempo de compartir su experiencia.Para nosotros es de suma importancia conocer las opiniones de nuestros huéspedes así como también nos sentimos orgullosos de saber que lo que queremos expresar está siendo recibido de la manera correcta.Nuestro compromiso es que quiera volver por lo que estaremos encantados de tenerle nuevamente por el hotel para seguir atendiéndole con el mismo trato personalizado que nos caracteriza.Gracias por su preferenciaSaludos cordiales,

10/10 – Hervorragend

Saamia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend this hotel. Excellent service & location.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Service am 29. Apr. 2024
Dear Saamia,Thank you for taking the time to share your experience at the hotel. We are glad to know that our staff was attentive and always willing to help.We hope to have you with us again soon.Best regards,Iberostar Selection Miraflores

8/10 – Gut

Jose

Geschäftlich gereist
.
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Service am 29. Apr. 2024
Dear Jose,Thank you very much for taking the time to share your qualifications.We are glad to know that you enjoy the experience.We hope to have you with us again soon.Best regards,Iberostar selection Miraflores

10/10 – Hervorragend

Alvin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Iberostar Selection Miraflores am 28. Apr. 2024
Dear Alvin,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,

10/10 – Hervorragend

Jose Manuel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My wife and I had an exceptional stay here. Customer service was outstanding. We needed to stay longer for businness due to unexpected circumstances and the front desk management staff was able to go out of their way to convenience us with a longer stay at their hotel. I applaud thier remarkable customer service and they should be an example to other hotels. (JL&IL) Kudos Iberostar. Thx
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Service am 28. Apr. 2024
Dear Jose Manuel,Thank you very much for taking the time to share your wonderful qualifications. We appreciate your appraisal of our attentive and helpful staff. We really take pride in all our colleagues and we will recognize them for the great service they provided to you.We are very pleased to hear how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 – Hervorragend

mia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
..
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Service am 28. Apr. 2024
Dear Mia,Thank you very much for taking the time to share your wonderful qualifications. We are glad to know that you enjoy the experience.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

2/10 – Ungenügend

Melvin

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I should’ve gone to the Hilton. I requested airport pickup weeks in advance and they failed to provide one. When I complained they attempted to charge me $50 usd for pickup when my Uber cost $12. I told them I was checking out early in the Am when I checked in and the staff failed to notify me that breakfast to go can be requested as I would be checking out prior to the time my paid breakfast starts. It wasn’t until checkout that the staff said “oh you should’ve ordered breakfast to go” if I knew I would have. In addition the pool closed 1 hour after my checkout and staff was rushing me out of the pool even though that was the main reason I booked this stay. Terrible experience and I will not be returning or recommending to anyone.
Aufenthalt von 1 Nacht im April 2024
Antwort von Iberostar Selection Miraflores am 26. Apr. 2024
Dear Melvin:We will take in consideration your comments and communicate it to the corresponding areas.Best regards

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooftop bar was excellent
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Service am 22. Apr. 2024
Dear David,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 – Hervorragend

Vinod

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel, good location and excellent staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 22. Apr. 2024
Dear Vinod,We really appreciate you have taken the time to share your comments.For us it is very important to know the opinion of our guests about our facilities and services. It is very pleasant to know that you had a pleasant stay, however the service did not meet your expectations. We will continue working to achieve excellence in service. If you have an additional comment that can help us improve, please do not hesitate to contact us.We hope to have your next visit soon, it was a real pleasure to have you with us.Best regards,Iberostar Selection Miraflores

10/10 – Hervorragend

Stephanie

Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Service am 12. Mai 2024
Dear Stephanie,Thank you very much for taking the time to share your wonderful qualifications. We are very pleased to see how much you enjoyed your stay.Thank you very much and we look forward to seeing you once again!Best regards,Iberostar Selection Miraflores

10/10 – Hervorragend

Lorenzo, Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and very accommodating. They arrange tours and cabs and have three restaurants in the hotel. You can walk to go to stores and restaurants and bars.
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Service am 21. Apr. 2024
Dear Lorenzo,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

2/10 – Ungenügend

Lesean

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Did not enjoy my stay here and I’m checked out a week now I still have not received my receipt and a hold is still on my card.
Aufenthalt von 1 Nacht im April 2024
Antwort von Iberostar Selection Miraflores am 23. Apr. 2024
Dear Lesean:Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback, regarding the hold in your card allow me to inform you that the times that the money takes to go back to your card it depends on your bank.At Iberostar Selection Miraflores, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Best regards.

10/10 – Hervorragend

Floriselda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, safety, excellent staff, the breakfast very good safe area and a lot to do.I come back.
Aufenthalt von 6 Nächten im April 2024
Antwort von Guest Service am 20. Apr. 2024
Dear Ms. Floriselda,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 – Hervorragend

mustapha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Service am 15. Apr. 2024
Dear Mustapha,Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

4/10 – Schlecht

Elena

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The hotel doesn’t seem as nice in reality as it is in the pictures , the rooms are very small.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Service am 7. Apr. 2024
Dear Elena,Please accept our sincere thanks for taking the time to share your experience with us.For us it is very important to know the opinion of our guests about our facilities and services, since their perceptions constitute a very valuable tool for us. We are sorry that your room was very small, we suggest that for your next stay you upgrade to a room in the next category for your greater comfort.We are glad to know that despite this observation, your overall stay at the hotel was satisfactory.Please, if you have any additional comments, we would greatly appreciate sharing them with our team.Thank you again for your comments, we hope to welcome you again to your home away from home.Kind regards,Iberostar Selection Miraflores

10/10 – Hervorragend

Brianna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful and clean rooms with great amenities eg spa and rooftop pool. As a solo female traveller it was good to have lots to do without needing to venture too far. I’d absolutely stay here again!
Aufenthalt von 3 Nächten im März 2024
Antwort von Guest Service am 1. Apr. 2024
Dear Ms. BriannaGreetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards, Iberostar Selection Miraflores

10/10 – Hervorragend

Camelia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel! Clean, great roof top, nice service and lovely breakfast. Walking distance to everyone.
Aufenthalt von 6 Nächten im März 2024
Antwort von Iberostar Selection Miraflores am 31. März 2024
Dear CameliaGreetings from Iberostar Selection Miraflores!We really appreciate you having taken the time to share your experience with us.We would like to thank you for giving us the opportunity to have your views on our services, your perceptions are valuable feedback for us.We strive to make our guests feel cared for. It is gratifying to see that you enjoyed your stay in our property and you had an excellent overall experience. We look forward to having you again as our guest in the near future.Kind regards,

10/10 – Hervorragend

Raghu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel close to the beach. Spacious rooms. Rooftop bar and infinity pool were great
Aufenthalt von 1 Nacht im März 2024
Antwort von Iberostar Selection Miraflores am 30. März 2024
Dear RaghuGreetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards,

8/10 – Gut

Albert, Pittston

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
$30 per room to check in 15 minutes early when the rooms were available and ready. Breakfast was $24usd each and very similar to most included breakfasts of the same class hotel.
Aufenthalt von 2 Nächten im März 2024
Antwort von Iberostar Selection Miraflores am 27. März 2024
Dear Albert:We really appreciate you have taken the time to share your comments.For us it is very important to know the opinion of our guests about our facilities and services. It is very pleasant to know that you had a pleasant stay, however the service did not meet your expectations. We will continue working to achieve excellence in service. If you have an additional comment that can help us improve, please do not hesitate to contact us.We hope to have your next visit soon, it was a real pleasure to have you with us.Best regards,

10/10 – Hervorragend

marissa

Aufenthalt von 4 Nächten im März 2024
Antwort von Guest Service am 14. Apr. 2024
Estimada Marissa,Reciba nuestro más sincero agradecimiento por tomarse el tiempo de compartir su experiencia. Para nosotros es muy importante saber la opinión de nuestros huéspedes acerca de nuestras instalaciones y servicios. Es muy grato saber que usted tuvo una agradable estadía y que el servicio alcanzó sus expectativas. Seguiremos trabajando para llegar a la excelencia en el servicio.Esperamos contar pronto con su próxima visita, fue un verdadero gusto tenerlo con nosotros.Saludos cordiales,Iberostar Selection Miraflores

10/10 – Hervorragend

masoud

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and friendly staff
Aufenthalt von 3 Nächten im März 2024
Antwort von Iberostar Selection Miraflores am 25. März 2024
Dear Masoud:Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards,

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very courteous and nice , the beds were very comfortable. The rooftop bar has great views and drinks. We had a very enjoyable stay.
Aufenthalt von 7 Nächten im März 2024
Antwort von Iberostar Selection Miraflores am 25. März 2024
Dear ClaudiaGreetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards,

10/10 – Hervorragend

Judy, Las Vegas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is beautiful. Great location. The staff were friendly. The rooftop bar is amazing.
Aufenthalt von 3 Nächten im März 2024
Antwort von Iberostar Selection Miraflores am 23. März 2024
Dear Judy:Greetings from Iberostar Selection Miraflores!We really appreciate you have taken the time to share your comments.We would like to thank you for giving us the opportunity to have your views on our services. It is gratifying to know that you enjoyed your stay in our property and that you had an excellent overall experience.We look forward to welcoming you back to Iberostar Selection Miraflores Kind regards,