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Bewertungen von Shilton Inn

3 out of 5
Shilton Inn
32 Wood Street, Earl Shilton, Leicester, England

Bewertungen

4,4
17 von insgesamt 238 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
25 von insgesamt 238 Gästebewertungen haben eine Bewertung von 8 - Gut" "
40 von insgesamt 238 Gästebewertungen haben eine Bewertung von 6 - Okay" "
52 von insgesamt 238 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
104 von insgesamt 238 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

4,8/10

Sauberkeit

5,4/10

Personal & Service

4,2/10

Ausstattung

4,2/10

Zustand der Unterkunft

5,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

bart

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
friendly and close to London
Friendly staff, close to London mit eigene Parkplatz (einbegriffen in Hotelpreis) friendly and helpfull, will stay again
Aufenthalt von 1 Nacht im August 2017

2/10 – Ungenügend

Gareth

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel got repossessed when I was a guest and I wasn’t allowed to get my things until the last minute
Aufenthalt von 7 Nächten im November 2023

2/10 – Ungenügend

Samantha

Aufenthalt von 2 Nächten im November 2023

2/10 – Ungenügend

Abhilash

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible stay
It was really a terrible stay. I wonder why hotels.com is displaying this hotel. Very dirty atmosphere and bad smell in the hotel.
Aufenthalt von 5 Nächten im November 2023

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not the best
Unfortunately you pay for what you get
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Tony

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Christopher

Gut: Personal & Service
Property was a "Budget" Hotel, hence the price.. Situated on the corner of main road, with car parking at back, checked in at 1pm no problem, checked out at 0330 next morning for work... Rooms very basic, but bed was clean and shower bathroom was adequate for my needs.. Seemed safe enough, sturdy lock on the door, I found no problem with the booking, as new this was a very basic hotel.. Pubs/takeaways/restaurants within walking distance, absolutely no problems (but won't suit everyone). Staff were pleasant.
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Kaytaz

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Avoid
A filthy hotel, bathroom was dirty, main room bin was not even emptied from the previous guests visit
Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

David

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Susan

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Do not stay here the whole place needs knocking down. So many awful things about this hotel but heres just a few: No lift Stains on bedding Cracked sink Dirty shower Paper thin walls I have never stayed anywhere so bad
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Harin

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is old stink and dirty in many way.
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Bilal

Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Ryan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

salman ali

Verbesserungswürdig: Sauberkeit
The property was very dirty a lot of spiders have seen bed was also no clean in the shower no hot water
Aufenthalt von 3 Nächten im September 2023

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Jon

Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Antonio

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not stay here
It was awful the room was disgusting
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Dawn

Verbesserungswürdig: Sauberkeit
It’s not worth the money to stay there
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Mark

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I can’t say I was expecting to much considering it was a late evening check in and I intended to just use it to get my head down. The place is ramshackle and in need of a coat of paint. The other guests woke me in the early hours of the morning screaming outside of the room. That’s not the hotels fault, I understand but It does attract particular clientele. Free parking outside is welcome but it does not feel safe. For the price I would have expected better but I sort of had a feeling of what I was getting myself into. Every room everywhere is expensive these days so one must tamper their expectations I feel. It didn’t feel dirty just in need of some tlc
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Shirley

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff friendly and helpful. Hotel old and in poor condition. Desperately in need of revamp! Rooms with broken or missing fittings and in need of redecoration. Fire exit stairwell partially blocked by bags and cleaning materials. External glass door to reception only partially opens as did one of the fire doors on first floor. Room noisy because of broken air con unit next door - had to be moved to new room as could not sleep because noise so loud.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Stephen

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Cheap and basic but get a good night's sleep.
Friendly staff. It's basic but if you are looking for a cheap gettaway with absolutely no frills this meets the bill. On a busy bus route into Leicester so great transport links. Fish and chips, Pizza etc nearby. I needed a few days rest and this did the job.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Eva am 20. Juli 2023
Thank you so much for the wonderful rating, Stephen! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Eva

2/10 – Ungenügend

Andrew

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Barbara am 15. Juli 2023
Hi, Andrew! We are sorry to see that our guest is not completely satisfied. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Barbara

10/10 – Hervorragend

Stephen

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Tim am 15. Juli 2023
Thank you for rating us highly, Stephen! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Tim

8/10 – Gut

Alex

Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Valerie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Toilet seat and lid not attached to toilet bowl When sitting on the toilet could wash hands In sink at the same time Corner of bathroom door kicked in Very shoddy repairs to shower No hot water 24” tv not 32”. Base broken tv screen broken People banging doors most of night They state breakfast included didn’t have any Booking said check in time 12 waited until after 3 to get in room walked down hall to room hall covered in paper and rubbish Booked for 2 days checked out after 1 day they didn’t seem surprised we checked out. Not offered refund
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Joey am 15. Juli 2023
Hi, Valerie! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey

10/10 – Hervorragend

Lorraine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Warm welcome lovely room
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Tim am 15. Juli 2023
Hi, Lorraine! Thanks a lot for giving us the perfect rating. Next time we are going to carry out our best efforts to pull this off to a whole new level. Regards, Tim

4/10 – Schlecht

Brittany

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Never again
Room had no number or sign on it so couldn’t find it. Pregnant needing toilet with 2 year old and all luggage. No curtain pole. Curtain was folded over net string, hanging over beds so suffocation hazard for toddler. Head of beds on radiator. Laminate of wardrobe hanging off. Loose grouting all over bathroom floor getting stuck to feet. Big stain on carpet. Unfinished paint on walls. Room not the same as pictured. More like a spare room. No free breakfast included as stated on hotels.com Morning number 2 staff tried to fix it and give us free breakfast. Didn’t take any orders was just cooking something. Took 1 hour and a half for food to arrive. Receptionist said that the chef had a late night so he wasn’t up in time for 8.30 breakfast as agreed night before.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Dewi am 15. Juli 2023
We regret the inconvenience caused, Brittany! Our significant team is investigating this concern to understand what went wrong and be assured the corrective measures will be taken from our end so that such instances are avoided in the future. Looking forward to your patience and cooperation. Regards, Dewi

4/10 – Schlecht

John Nigel

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Joey am 15. Juli 2023
We are sorry for the inconvenience, Nigel! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

6/10 – Okay

Christopher

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Nice staff
Wife andi stayed for one night . The young receptionist was lovely and enthusiastic running from rooms to bar to reception. And thanks for the free drink on arrival! Definitely put a positive on the hotel.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Noah am 15. Juli 2023
Glad to see that you have rated us super, Christopher! Hope to serve you soon with an even more happening stay. Regards, Noah

6/10 – Okay

David

Gut: Personal & Service
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Noah am 15. Juli 2023
Thank you so much for the wonderful rating, David! Hope to serve you soon with an even more happening stay. Regards, Noah

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bedding was clean. Unfortunately very tired and botched. The overall cleanliness of the room was quite bad, as were tall we noticed rubbish on top shelf of the wardrobe etc. the lock on the bedroom door was also very weak. Also a little disappointed there was only one mug and 2 sachets of coffee only (no milk, sugar, tea etc). Could really do with a little attention spent on the cleaning and changeovers. And in time could do with being updated though understand this isn’t always feasible. Still a comfortable stay and the staff on reception were very happy and friendly.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Noah am 15. Juli 2023
Thanks for the perfect rating, Looking forward to your continuous love and support. Regards, Noah

6/10 – Okay

David

Mit einer Gruppe gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Ava am 24. Mai 2023
Hi, David! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 – Ungenügend

Leanne

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Ava am 18. Mai 2023
We are extremely sorry to hear about this, Leanne! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Ava

2/10 – Ungenügend

Jordan

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Poor hotel
First room didnt lock, so they gave me another one. Water pressure poor in the shower, no kettle or cups or coffee ect. TV didnt work, they tried convincing me the tv was smart, it wasn't, no wifi, smell of cannabis throughout the hallways, pillows needed replacing as they were flat.
Aufenthalt von 4 Nächten im April 2023
Antwort von Barbara am 4. Mai 2023
Hi, Jordan! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

2/10 – Ungenügend

Ian

Verbesserungswürdig: Personal & Service
They cancelled at 3:30pm on the day of check in
Aufenthalt von 1 Nacht im Juli 2022

6/10 – Okay

Phil

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Don't expect much!!
This was a last minute booking, I didn't expect much for the price but got less than low expectations. I've stayed in many a tiered hotel, but with the check-in via the bar, the walk though to room was sented with cannibis and the room was in a state of disrepair. I got the impression that the hotel was used for the homless, which isn't an issue but the rooms aren't what a paying guest should get. It was really disappointing as a little investment and it could be a nice place to stay.
Aufenthalt von 1 Nacht im Juli 2022

4/10 – Schlecht

Codrin

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Arthur am 17. Aug. 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

10/10 – Hervorragend

Yesasvi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Simon am 18. Juli 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon

2/10 – Ungenügend

Katrina

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst
I had booked a double room hotel which had been labels their comfort room however nothing about this room was remotely comforting instead I had gotten a singal bed with a very hard mattress so me and my partner had the worst night's sleep of our lives and I'm pregnant. The toilet seat was broken and upon using hurt myself. The check in counter was closed so didn't know who to talk to that night. This morning the day after I tried to politely speak to staff about these issues not for the sake of a refund but to make them aware of the issues before another traveler hurts them self. However the man I spoke to quickly became verbally aggressive and refused to listen and started shouting at me instead. The only staff member who seemed remotely nice a professional was the lady I spoke to. However the way the man had spoken to me was extremely rude, aggressive, and unprofessional.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Simon am 18. Juli 2022
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Simon am 18. Juli 2022
Hi, we are grateful that you took the time to rate us highly. We feel blessed to have your love and support. Regards, Simon

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Christina am 3. Juli 2022
Hi, Thanks for the positive rating, looking forward to serving you soon. Have a nice day :) Regards, Christina!

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay
It was my first trip alone, i felt safe , the oweners were amazing, so kind nothing was to much trouble they went out their way to ensure my stay was enjoyable, the bar down stairs had a lovely friendly atmosphere, my room was clean and comfortable, i had everything i needed, i will definatly be staying again.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Simon am 23. Juni 2022
Thank you for rating us with such awesome words, Karen! We will strive to keep up with your expectations every time. Regards, Simon

10/10 – Hervorragend

Robin

Aufenthalt von 1 Nacht im April 2022
Antwort von Jane am 8. Mai 2022
Hi, Robin! We are grateful that you took the time to rate us highly. We feel blessed to have your support. Regards, Jane!

4/10 – Schlecht

Halima

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Never book there again
Everything didn’t seem right. There was no contact number for the hotel to be able to get directions. I was given like a London number. Waited outside in the rain with my kids where it says Oyo reception. Knocked several times and there was no reply. Likely someone walking by help me to get there. They guy that welcomed us was helpful and friendly. Milk was out of date, likely I had brought mine with me. Beds were uncomfortable and no enough pillows. Seemed dirty and web combs every where. I will definitely won’t ever go there again as no worthy my money. Anyway, Thanks for the service.
Aufenthalt von 1 Nacht im März 2022
Antwort von Ammy am 10. März 2022
Hi, Halima! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

8/10 – Gut

Gary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The Oyo was being taken over by new owners. If they fix the rooms like they have downstairs it will be great.
Aufenthalt von 2 Nächten im März 2022
Antwort von Andrew am 6. März 2022
Thank you for rating us, Gary. We have duly noted your feedback and ensure better services in the future. Regards, Andrew

2/10 – Ungenügend

Durak

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst Hotel Ever
It was the worst hotel ever. Very dirty and no washing facilities in bathroom. No tv no nothing basically. I had to book another hotel and left straight away. Do not go there, is disgusting.
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Gabi am 11. Juni 2021
Sincere apologies, Durak! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Gabriel!

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We turned up at the hotel, as per our booking - to find the hotel has closed down. No one informed us of this!!
Aufenthalt von 1 Nacht im September 2019
Antwort von Barbara am 15. Mai 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

6/10 – Okay

Dennis

Geschäftlich gereist
Did not stay reception shut
I did not stay here as was unable to check in as reception shut up with no bell or phone to contact anybody so booked another hotel on line
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Barbara am 15. Mai 2021
Sorry for the hassle you faced, Dennis! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 – Ungenügend

Paul

Aufenthalt von 1 Nacht im Juli 2019

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I arrived at the property, and it was closed for refurbishment, was told Expedia should have told me. Had to find alternative accomodation. Others I’ve been told had same problem
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Barbara am 15. Mai 2021
Hi, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara