Grazie Gerhard!

Grazie per la sua recensione, la colazione è self service e sono contento che abbiate gradito i nostri pasticciotti leccesi.

grazie, quando volete tornare siete i benvenuti!!!!!

grazie!

Grazie

grazie

Thank you

Thank you Tracy

THANKY YOU !!!!!

Grazie

thank you!!!!!!!

Grazie Chiar!

Thank you

grazie

Grazie per la vostra recensione, per il parcheggio tutto ok.

Grazie Cathy, sei stata davvero un'ospite educata e gradevole! Apresto

Grazie!

grazie!!!!

thank you!!!!!!!

Grazie!

Grazie Marco!

thank you Farid

Thank you!!!!

Grazie, un piacere ospitarti!

Grazie Giancarlo, un caro saluto e spero a presto!

Grazie John, felice di avervi ospitato!

Merci

grazie

Grazie!

Grazie 🙏 davvero un piacere ospitarvi! Vi aspetto presto! Grazie ancora

thank you!!!!!

Grazie!

Grazie Giuseppe! Spero a presto!

Grazie per la recensione, abbiamo messo a disposizione una camera confortevole e i pasticcini tipici della nostra città.

Grazie !

thank you very much!

Grazie, gentilissima. Un vero piacere ospitarvi, vi aspetto presto!

grazie!

merci pour la bonne évaluation et pour les conseils concernant les chaises dont le rembourrage sera remplacé ces jours-ci selon notre programme.

grazie!!!!

Grazie vi aspettiamo presto!

GRAZIEEEEEE!

Grazie anche voi siete stati ospiti strepitosi! Spero a presto

Grazieeeee

Grazie Luigi!!!!

Dear lady made a last minute booking a few hours before your arrival. In his review he writes: Booked on very short notice (3 hours ahead of time) - maybe that's why the owner didn't even know I was coming. So everything was closed. Luckily we were able to contact him on the phone and he explained everything to check-in. At this point I have to make some considerations. The rules between Expedia and my property require the guest to communicate the time of arrival. She did not communicate the arrival time and, once she arrived, she noticed that everything was closed and therefore she could not check-in. Since your arrival I have explained to you that you should always communicate your arrival time according to the rules in order not to find yourself in these situations. He seemed to have understood. However, not being on the spot I had to 1) call a collaborator, 2) pay the employee 3) have her do a quick check-in so as not to have her waiting outside the door I immediately made myself available. You also understood the reason for my absence (medical examination of my wife in the eighth month of pregnancy). The guest understood and acknowledged my availability also in the review. In fact he wrote: From that moment on he was available in good time on whatsapp, acknowledging that the structure was clean. She also claimed that the rooms were dark because not much light came in, she left early (8.10am), so she didn't use the breakfast service also because what was available was not "inviting". I know the rules of the game and the reviews and I accept this type of criticism, so I do not complain about what is written even if I would have done everything to satisfy her if only she had also told me via whatsapp. But it's okay anyway, when because of the guest, there is no type of communication between with the owner, it is really difficult to meet the needs and resolve any critical issues. What, however, does not correspond to the truth, is the story of the closure of the room and that of the presence of the cockroach / insect coming from outside. First of all, the keys were provided by the employee who checked in. Perhaps the employee did not provide a precise and timely description (as I would have done when I speak in English) but I cannot accept the message that my facility is not secure or that there is no privacy within it. This statement is not true because keys and an entire apartment with a garden have been made available to her. With the keys he could open and close all the doors of the structure and if he didn't, he certainly can't blame me for this lack. Same goes for the cockroach / insect present in the courtyard adjacent to the public garden in front of his apartment. Not knowing the arrival time, extraordinary cleaning was carried out in the morning in the courtyard in front of the room (which is a public space and is not part of the B&B). Since doors and windows remained open, therefore, it is likely that out of control insects have gravi

grazieeeee

Grazie😊