Dear Anonymous, It is disappointing that you would take the time to leave us with a one star rating without taking the time to provide feedback of suggestions for our hotel, so that we may utilize this to provide a better experience for future guests.

Thanks Jumana for your review much appreciated

Thank you Richard, I am delighted that you had a memorable stay with us here at The Cornwall in Launceston. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back...Cheers and Merry Xmas The Cornwall Team.

Thank you, Tyson for your excellent feedback following your recent stay at The Cornwall in Launceston. Compliments of the season. We're delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon to The Cornwall...Cheers The Cornwall Team.

Thank you Bruce for taking the time to review your recent stay with us at The Cornwall in Launceston. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to The Cornwall Hotel in the near future for another memorable experience...Cheers The Cornwall Team.

Thank you, Jess I am delighted that you had a memorable stay with us here at The Cornwall in Launceston. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back...Cheers The Cornwall Team.

Thank you, Simon for taking the time to share your recent experience at The Cornwall in Launceston. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. I do hope will have the opportunity to welcome you back again soon...Cheers The Cornwall Team

Thank you, Rob for your feedback following your recent stay at The Cornwall in Launceston. I appreciate your feedback on areas for improvement. I am pleased to read that your experience overall was enjoyable and productive. I look forward to having the opportunity to welcome you back again soon...Cheers The Cornwall Team.

Thank you, Barbara for taking the time to review your recent stay with us at The Cornwall in Launceston. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to The Cornwall Hotel in the near future for another memorable experience...Cheers The Cornwall Team

Thank you, Hudson. for your kind feedback following your recent stay at The Cornwall. I am pleased to read that your stay with us was enjoyable. I trust we will have the pleasure of welcoming you back again soon...Cheers The Cornwall Team

Thks Paula, Glad you enjoyed your stay

ThksPatrick great you enjoyed your stay

Thks Michael, for your review, you comments will be passed on to housekeeping, we do pride ourselves in providing a clean hotel

Hi Lily Thanks for your review, we do ensure that our rooms are smoke free, I personally check every room prior to guests arriving, I will pass your comments on to housekeeping

Thks Connor, I will pass it on to the staff, they do everything possible to make our hotel as enjoyable as possible

Thank you for taking the time to share your recent experience at The Cornwall. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. I do hope will have the opportunity to welcome you back again soon.Sincerely, Customer Experience Team

Thank you for taking the time to share your recent experience at The Cornwall. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. I do hope will have the opportunity to welcome you back again soon.Sincerely, Customer Experience Team

Hi Marir, thank your comments and they are noted and will be passed on to housekeeping, management do check every room prior to guests arriving.

Thank you for your excellent feedback following your recent stay at The Cornwall. We're delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Sincerely,Customer Experience Team

I truly appreciate your comments following your recent experience at The Cornwall. Your feedback is invaluable and we will ensure we continue to look for ways to improve our services. I would be delighted to have the opportunity to welcome you back again soon.Sincerely, Customer Experience Team

Hi Sam your comments are noted and will be passed on to housekeeping, management do check every room prior to guests arriving, We have had a detailed look at Room 19 where you stayed and am surprised by your comments.

Thank you Cindy for your review, old hotels do present their challenges, I can assure you we do try very hard to make your stay as enjoyable as possible

Hi Abbie, I'm sorry the light was not working the problem was with the switch, which was intermittent, I can assure you it has now been fixed

Your Review says it all, we are not 5-star, but we try to do our very best with the longest continuously operating hotel in Australia to make your saty as enjoyable and productive as possible

Im Sorry you felt this way, our staff do try hard to present our rooms in the best possible way they can, and your review is appreciated

Thank you for your review, our staff try particularly hard to make your stay in the oldest continuously operating hotel in Australia as enjoyable as possible.

Sorry to hear the hotel was noisy, we have been at capacity for the last 2 months thankyou for the feedback

Thankyou for your reveiw we take your comments onboard

Thankyou, yes we are working on those upgrades

Thankyou for the review

We have a spare blanket and pillow in the wardrobe and reverse cycle, in future please raise it with staff, we are here to help

Sorry to hear that the noise was an issue, we have been fully booked for the last month and unfortunatly that means a lot of people in the hotel.

I find this quite offensive and also racist

Thanks for the kind rating greatly appreciated

Thank you for your recent stay and your compliment on John.We truly appreciate your comments following your recent experience at The Cornwall. Your feedback is invaluable and we will ensure we continue to look for ways to improve our services. We would be delighted to have the opportunity to welcome you back again soon. Sincerely, Customer Experience Team

Thank you for your feedback following your stay at The Cornwall. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback has been shared with the team so that improvements can be made. Thank you again.Sincerely, Customer Experience Team

Thank you for taking the time to share your recent experience at The Cornwall. Your feedback is truly appreciated. Your feedback has been shared with the team so that improvements can be made. We do hope will have the opportunity to welcome you back again soon. Sincerely, Customer Experience Team

Thanks Daniel, I must say that 99.9% of the customers that stay and continue to comeback enjoy there stay, our staff do all they can to provide an enjoyable stay

Thank you for taking the time to review your recent stay with us. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. SincerelyCustomer Experience Team

Thank you for taking the time to review your recent stay with us. Please accept our apologies that your overall experience did not living up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Sincerely, Customer Experience Team

Thank you for taking the time to review your recent stay with us. Please accept my apologies that you left our hotel feeling disappointed. Rest assured we have investigated your feedback and are taking necessary action to ensure our typically high standards are retained. Since learning of your experience, we have improved our facilities and services. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. SincerelyCustomer Experience Team

Thank you for your feedback following your recent stay at The Cornwall. I appreciate your feedback on areas for improvement. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon. Sincerely,