The hotel is quite nice, especially the location with view on the beach and the city is very picturesque. Also the rich breakfast was on the upside, although always very crowded and guests were careless about social distance concepts...
On the downside was the strange hours of the Spa: Open only at daylight until 6pm when people rather want to be at the beach, and when they afterwards would like to go to the Spa, it's closed... No customer orientation.
So are the check-in/-out times: At 11am check-out, at 4pm check-in. So plenty of time for them to prepare the room for the next guest. We asked for a late checkout at noon (1h more), but the lady at the reception declined, supposedly after asking her boss, but her careless behavior gave us the impression that she was just too lazy to do anything about it. Com'on, 5h to prepare a room is not enough for you? Customer unfriendly, this is.
At least before leaving they should take better care of the customer, the last impression is what stays for long...
