Hotel is in sore need of a makeover! Room are chalet style & while ok for the price paid, it is really really old with most of the furniture about to fall apart. Also, does not have a phone in the room to communicate with the reception in case of light or toilet facility breakdown or if guest experiences an emergency e.g. fall or sickness. Also, does not provide an umbrella in the room & as chalet is some ways from reception & main dining area, if there's a downpour, as happened in morning during 2nd day of my stay, there is no way for guest to get to dining area for breakfast since there is no covered walkway to prevent guest from getting drenched!! Reception staff are also not conversant in English, so it was good thing that I was able to speak a smattering of Bahasa to make my needs known.
As I was a lone guest, my stay was ok but would not recommend families to stay here unless drastic improvements to facilities are made! Also, hotel is situated about 3 kms from downtown so really need to take cab to get anywhere. Recommend that hotel should provide some sort of shuttle service to Kuah town if it wants to attract more adventurous stayers!
It has quite a nice pool; however, not sure how often pool is clean as there were twigs. leaves & dead insects floating on the water surface & the bottom of pool looks quite suspect. On day of check out in early morning, saw maintenance staff throwing handfuls of chlorine into the pool which mean it is highly chlorinated!