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Bewertungen von Avari Lahore

5 out of 5
Avari Lahore
87 Shahrah-e-Quaid-e-Azam, Lahore, Punjab

Bewertungen

8,2

Sehr gut

82 von insgesamt 148 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
30 von insgesamt 148 Gästebewertungen haben eine Bewertung von 8 - Gut" "
14 von insgesamt 148 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 148 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 148 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

8,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

steffre, Hannover

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Großes und sicheres Hotel mit freundl. Personal
Freundlicher Empfang, umfangreiches Frühstücksbuffet, alle sind bemüht, den Aufenthalt angenehm zu gestalten.
Aufenthalt von 13 Nächten im Dezember 2017
Antwort von Farhan am 23. Jan. 2018
Thank you very much for your feedback

6/10 – Okay

Shahzad

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
5 star hotel as per service but 2 star as per room conditions. Property needs a major renovation to qualify for a 5 star. But if you’re looking for a vintage 5 star hotel from the past then this is it. It will show you how 5 stars hotels were in the past like 30 years ago. 😄
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mr. Olivier Francais am 8. Mai 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Aribah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mr. Olivier Francais am 25. Apr. 2024
Dear Guest,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

AATIF

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay here, breakfast was great. Air conditioning in the room was weak. And the comforter was very heavy, if you sleep under it, you will surely sweat a lot and it will be like sleeping in puddle of water. We asked for light comforter but they didnt have it. Otherwise it is a very nice hotel to stay in. Staff was courteous and super helpful. I will definitely stay here again.
Antwort von Mr. Olivier Francais am 8. Apr. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Sol

Gut: Ausstattung
Everyone was polite & every thing was clean:)
Aufenthalt von 3 Nächten im März 2024
Antwort von Mr. Olivier Francais am 8. Apr. 2024
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

6/10 – Okay

jagmeet

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
I was really happy with the service until my last day of stay. I ordered vegetarian biryani at night. I can't eat at many places in Pakistan because I am vegetarian. I always looked forward to eating biryani every day after my long day. However, on my last day, I found pieces of chicken in my vegetarian biryani. I wanted to talk to the Avari food manager or anyone, but nobody got back to me.
Aufenthalt von 4 Nächten im März 2024
Antwort von Mr. Olivier Francais am 2. Apr. 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Ungenügend

Ahmad

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Mr. Olivier Francais am 21. März 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Ungenügend

Ahmad

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I recently stayed at Awari, Lahore with my team. I had booked 6 rooms and requested twin beds in every room. When we arrived at the hotel, every room had just 1 bed and management offered a small roll up bed to cover us. On the booking I had requested 2 twins, but I was told that it was just a request. After a long wait, we were give 4 rooms with twin beds. Rooms are old an d outdated, hotel needs to upgrade the rooms. My room had just 1 standup lamp and 1 side table lamp. Also please do not have your laundry done at the hotel. For few t-shirts, socks, underwear and pants for 7 people over 6 day period, we were charged 75,000 Rupees, which roughly came out to $268 US dollars. You can get the same service from outside the hotel for 10,000 rupees. Overall I didn’t like rooms or how the management handle our situation. I will give credit to members who came to clean my room, the font door security and cafeteria members were friendly.
Aufenthalt von 7 Nächten im März 2024
Antwort von Mr. Olivier Francais am 21. März 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Shehryar, Atlanta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice art
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Mr. Olivier Francais am 21. März 2024
Dear Guest,Thank you so much for your positive feedback! It truly means a lot to us. We are thrilled to hear that you had a great experience and found value in our organization. Your kind words motivate us to continue delivering high-quality results and exceeding expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Rafiq

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was quiet, safe and relaxing with my 8 weeks old baby, specially the crib bed was clean and in good condition. The breakfast was delicious.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mr. Olivier Francais am 30. Jan. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Ungenügend

Amad

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
property need lot of updates
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mr. Olivier Francais am 25. Jan. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

4/10 – Schlecht

harris

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel was okay the staff was very very annoying
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mr. Olivier Francais am 24. Jan. 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Hamid

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent property
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mr. Olivier Francais am 9. Jan. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Peter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Fantastic service, Great food and good location
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Mr. Olivier Francais am 9. Jan. 2024
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Ungenügend

MUHAMMAD ZAFAR

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mr. Olivier Francais am 9. Jan. 2024
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Ungenügend

Majid

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dont book in this hotel
The receptionist says there is no reservation in the system and there are no rooms available. After 34 hours of transit that is not what you want to hear.
Aufenthalt von 2 Nächten im November 2023
Antwort von Mr. Olivier Francais am 17. Dez. 2023
Dear Guest,We understand your frustration with the level of service provided by our Team. Hospitality and attentiveness are cornerstones of our establishment, and we apologize for any instances where you felt neglected or unattended to. Rest assured, we will reinforce our customer service training to ensure that all team members are delivering a consistent and exceptional level of service to our guests.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel and the staff were incredible. everyone was so professional and kind. This was the best experience as a hotel guest in my entire life. I cannot think of anything i i would change. 5 big stars!
Aufenthalt von 3 Nächten im November 2023
Antwort von Mr. Olivier Francais am 17. Dez. 2023
Dear Guest,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

8/10 – Gut

MUSTASAM

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay was a memorable one at Avari Lahore. Hotel management and staff made every effort to facilitate my stay comfortable and memorable. Food was excellent, service was exceptional, No issues around cleanliness. I experienced warm hearted welcoming on arrival after travelling from long distance. World class hospitality.
Aufenthalt von 3 Nächten im November 2023
Antwort von Mr. Olivier Francais am 23. Nov. 2023
Dear Guest,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Arnold

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im November 2023
Antwort von Mr. Olivier Francais am 23. Nov. 2023
Dear Guest,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Rudolph

Gut: Ausstattung
Excellent and memorable services. I booked for 2 night and I got to the hotel at 9 am and they let me check in and had the excellent breakfast at the same time. I didn’t have to eat outside because the restaurants and excellent clean food and a great buffet. Not exceeding 12 to 15 us Dollars. Walking distance to money exchange and a great shopping area. On can hire the car service see all the major attractions and Wagah Border for about 75 to 100 dollars for the day. It charges by hour and km. About 30 us cents a km and About 2.25 dollars and hour. Staff are extremely polite. Lahore is beautiful but foggy. Will definitely recommend this hotel. It also have free efficient pick up and drop off at the airport. A safe and hospitable Pakistan. Will love to return one day.
Aufenthalt von 2 Nächten im November 2023
Antwort von Mr. Olivier Francais am 6. Nov. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. We greatly appreciate your recognition of our efforts. It is our goal to exceed our customers' expectations, and knowing that we have accomplished that with you is truly rewarding. Your satisfaction is what motivates us to continually improve and deliver exceptional experiences. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

2/10 – Ungenügend

Khuram

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
A brand I need some serious modernisation
Two star hotel, brandishing itself as a five star. very dated Deco. The phone lines weren’t working therefore no room service. Internet was constantly on and off. minibar was empty. in a dated hotel, living on a repetition of the past avoid all past. For the price.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mr. Olivier Francais am 23. Okt. 2023
Dear Guest,We are truly sorry to hear that your stay fell short of your expectations. Please accept our sincere apologies for any inconvenience or discomfort caused during your time with us. We strive to create an exceptional experience for each guest, and it is disheartening to learn that we failed to meet your needs.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Mohammed

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mr. Olivier Francais am 9. Okt. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

HIDESATO

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mr. Olivier Francais am 25. Okt. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place to stay! I have stayed at several different hotels in Pakistan and now I will always stay at Avari. The staff make the difference. Special Kudo's to Saba in the restaurant and Uzair at the front desk and Mishal in housekeeping.
Aufenthalt von 2 Nächten im September 2023
Antwort von Mr. Olivier Francais am 2. Okt. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the excellent staff service and the cultural atmosphere of traditional Pakistan Ask for Saba at the dining room, great hostess/waitress
Aufenthalt von 1 Nacht im September 2023
Antwort von Mr. Olivier Francais am 2. Okt. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Alton, Wheatley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I thoroughly enjoyed my stay at this hotel. I travel often. The staff really stood out with exceptional service. Delicious dining. Excellent rooms.
Aufenthalt von 1 Nacht im September 2023
Antwort von Mr. Olivier Francais am 25. Sept. 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding staff A warm feel of the real Pakistan
Aufenthalt von 1 Nacht im September 2023
Antwort von Mr. Olivier Francais am 2. Okt. 2023
Dear Guest,Thank you so much for taking the time to share your valuable review with us. Our team takes great pride in delivering top-notch service, and it's heartening to know that our efforts have made a positive impact on your stay. We will make sure to share your kind words with our entire Team, as they are the ones who work diligently to ensure every guest feels comfortable and cared for. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

8/10 – Gut

Rashid

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bathrooms need renovation and upgrade.
Aufenthalt von 1 Nacht im August 2023
Antwort von Mr. Olivier Francais am 7. Aug. 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. Our renovation process is going through.Regards,Olivier Francais, Cluster General Manager

10/10 – Hervorragend

M I

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent service and excellent hotel would love to stay again
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Mr. Olivier Francais am 10. Juli 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Mariam

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was the best part of our stay. Everyone was so thoughtful and kind. They also allowed me to do an early check in since I'd arrived on a 5 am flight. The food in the breakfast area was amazing. Special shout-outs to all the staff at this property. They're really ramping up the Pakistani hospitality standard. Would definitely stay again. Room was very clean and tidy, wifi worked really well. I didnt use the pool but it looked pretty good from the window. Breakfast was so so good. Special thank you to all the staff who really looked out and were so nice and welcoming.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Mr Olivier Francais Cluster General Manager Avari am 26. Juni 2023
Dear Ms. Mariam,Thank you so much for your delightful feedback about our hospitality services! We are thrilled to hear that your experience with us was enjoyable and memorable. Providing exceptional hospitality is our core values, and your positive words reinforce our commitment to creating a warm and welcoming environment for our guests. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

8/10 – Gut

Amber

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was in the heart of Lahore and the gardens views were amazing. Breakfast was very good.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Mr Olivier Francais Cluster General Manager Avari am 10. Juli 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Asif

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
You will not be disappointed
By far, still the best hotel in Lahore and my personal fav. My only negative comment is for the driver who took me back for the airport via airport shuttle service. He asked for money for a complementary service (they need more training)
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Mr Olivier Francais Cluster General Manager Avari am 10. Juli 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Calum

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Mr Olivier Francais Cluster General Manager Avari am 8. Mai 2023
Thank you for your rating.

10/10 – Hervorragend

Mohammed

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good welcome and free upgrade.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Mr Olivier Francais Cluster General Manager Avari am 6. Mai 2023
Thank you for your valued feedback.

10/10 – Hervorragend

Sukhpreet

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at Avari is by far the best I have ever experienced. Each and every single person of the staff is very polite and friendly. I was given so much affection and love that I never felt for a moment that I was in a different country. Just to mention a few names, Zahid at the front desk has a permanent smile on his face, Mishal of the house services is very polite. From the kitchen staff, Ali, Shahbaz, Umer, Saba, Suneeta and Nadeem Sahib very friendly, always welcomed me and even prepared fresh Parathas for me. On my last day, Naveed Sahib and Aslam from the front desk came out to see me off. Only thing I would recommend to the hotel management is to change flush system in the bathrooms, lots of water is being wasted. It might not be cost effective but will save so much of precious natural commodity "water". They should put sensor style flush system which uses much less water. I did not watch much TV but lack of entertainment channels is another area that can be improved. All in all, one of the best hotels in Lahore, will definitely stay there again.
Aufenthalt von 2 Nächten im März 2023
Antwort von Mr Olivier Francais Cluster General Manager Avari am 4. Apr. 2023
Dear Guest,Thank you for your rating and valued feedback. We are delighted that you had a wonderful stay with us. We pride ourselves in providing excellent services and are thrilled to hear that our polite and friendly Team members met and exceeded your expectations. On the other hand, thank you for your valued feedback and suggestion. We appreciate that you have taken out time to share the ways in which we can improve our services, especially in regards to water wastage and adding more TV entertainment channels.You can be assured that we are keeping your feedback for further renovation since we are in process for the time being.Regarding TV channel selection , we shall make sure that we have larger variety.We shall make sure that your opinion will be reviewed on your next visit and look forward to welcoming you soon again in Avari Lahore. Kind RegardsMr Olivier FrancaisCluster General Manager Avari Hotel Lahore

10/10 – Hervorragend

Amir

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was a great trip with staff being very friendly and helpful.
Aufenthalt von 9 Nächten im Februar 2023
Antwort von Mr Olivier Francais Cluster General Manager Avari am 7. März 2023
Dear Mr Amir,Thank you for your rating and valued feedback. We are delighted that you had a pleasant stay with us. We look forward to welcoming you soon again.Kind RegardsMr Olivier FrancaisCluster General Manager Avari Hotel Lahore

10/10 – Hervorragend

Atiq ur

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Mr Olivier Francais Cluster General Manager Avari am 25. Feb. 2023
Dear Mr Atiq,Thank you for your rating. We look forward to welcoming you soon again.

6/10 – Okay

Mirza

Antwort von Mr Olivier Francais Cluster General Manager Avari am 7. März 2023
Dear Mr MIrza,Thank you for your rating. We look forward to welcoming you soon again with a better experience.Kind RegardsMr Olivier FrancaisCluster General Manager Avari Hotel Lahore

2/10 – Ungenügend

Ahmed

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2022
Antwort von Mr Olivier Francais Cluster General Manager Avari am 25. Feb. 2023
Dear Mr Ahmed,We hope to welcome you soon again with a better experience with a better experience.

8/10 – Gut

zahid

2/10 – Ungenügend

Humera

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Sub standard service.
Antwort von Madiha Arsalan am 3. Jan. 2023
Dear Ms Humera,Thank you very much for your feedback. We are sorry to hear you did not have a good experience with us. We hope to welcome you with a better experience.

8/10 – Gut

Mohammad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and reliable! Staff was helpful.
Antwort von Madiha Arsalan am 3. Jan. 2023
Dear Mr Mohammad,Thank you for your valued feedback and rating. We look forward to welcoming you soon again.

8/10 – Gut

Imran

Gut: Personal & Service und Ausstattung

10/10 – Hervorragend

Sardar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Over all Excellent
Antwort von Mr. Olivier Francais am 7. Nov. 2023
Dear Guest,We genuinely appreciate your patronage and the time you took to share your feedback. It's customers like you who motivate us to continually enhance our services and exceed expectations. We look forward to welcoming you back and providing you with another exceptional experience in the future.Kind Regards,Mr. Olivier Francais, Cluster General Manager, Avari Hotel Lahore

10/10 – Hervorragend

Muhammad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent place to stay!!!
Excellent and outstanding
Aufenthalt von 2 Nächten im November 2022
Antwort von Madiha Arsalan am 12. Dez. 2022
Dear Mr Muhammad,Thank you for your rating and valued feedback. We are delighted that you had a pleasant experience with us. We look forward to welcoming you soon again.

10/10 – Hervorragend

Agha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, great staff, clean and modern rooms but on the smaller side
Aufenthalt von 2 Nächten im November 2022
Antwort von Madiha Arsalan am 12. Dez. 2022
Dear Mr Agha,Thank you for your rating and valued feedback. We are delighted that you had a pleasant experience with us. We look forward to welcoming you soon again.

10/10 – Hervorragend

Laiq

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay
Aufenthalt von 2 Nächten im November 2022
Antwort von Madiha Arsalan am 12. Dez. 2022
Dear Mr Laiq,Thank you for your rating and valued feedback. We are delighted that you had a pleasant stay with us. We look forward to welcoming you soon again.

8/10 – Gut

Rizwan

Aufenthalt von 3 Nächten im November 2022
Antwort von Madiha Arsalan am 12. Dez. 2022
Dear Mr Rizwan,Thank you for your rating. We look forward to welcoming you soon again.

10/10 – Hervorragend

Khalid

Aufenthalt von 4 Nächten im November 2022
Antwort von Madiha Arsalan am 12. Dez. 2022
Dear Mr Khalid,Thank you for your valued rating. We look forward to welcoming you soon again.

10/10 – Hervorragend

Javed

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pool area and pool staff needs improvement. GYM area should have an attendant to deal with hotel’s guests.
Antwort von Madiha Arsalan am 12. Dez. 2022
Dear Mr Javed,Thank you for your valued feedback. Please accept our sincere apologies for the inconvenience faced by you. We have duly noted your concerns for immediate action. We hope to welcome you soon again with a better experience.