Poolbar

Bewertungen von Paradise Hot Springs Thermal Resort

3.5 out of 5
Paradise Hot Springs Thermal Resort
3mi. NW of La Fortuna’s Catholic Church, Rd. to Arenal Volcano National Park, La Fortuna, Alajuela

Bewertungen

9,6

Außergewöhnlich

481 von insgesamt 616 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
106 von insgesamt 616 Gästebewertungen haben eine Bewertung von 8 - Gut" "
20 von insgesamt 616 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 616 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 616 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
gute Lage zum Arenal Vulkan....und sehr angenehme heisse Thermalbecken.
Aufenthalt von 3 Nächten im Februar 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Frühstück, super Poolanlage, super Ausblick, sehr freundliches Personal. Wir hatten jeden Tag Ameisen im Zimmer, die unter der Tür durchgekommen sind.
Aufenthalt von 5 Nächten im Februar 2020

8/10 – Gut

Francesca

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019

4/10 – Schlecht

Kevin

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Schlechtes Preis-/Leistungsverhältnis
Zimmer muffig und dunkel, Frühstück lieblos und überschaubar, keinerlei Service-Gedanke (z.B. keine Bedienung beim Frühstück - trotz Minimalauslastung des Hotels), Essen geschmacklich schlecht, Thermalbäder okay, aber in verbesserungswürdigem Zustand
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Ileana am 19. Dez. 2019
Dear Kevin, Thank you for taking the time to write us about your experience. We are very sorry to read that the stay did not meet your expectations. It is rare to find our rooms musty, as they are very new and our housekeeping team does a great job. Nevertheless, we will double check our rooms in order to guarantee a top standard. With regards to breakfast, we are also sorry that you found it not of your liking. You have to know that we take this issue seriously, so we have made several adjustments to improve this important aspect of any hotel stay. We wish we could have helped you solve these issues, our team would have been more than willing to improve your stay in a timely manner. Safe travels,

10/10 – Hervorragend

Martina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
3 Tage Stopp im Paradise
Wir genossen die wunderschöne Gartenanlage, die heißen Quellen und die Freundlichkeit der Servicekräfte, die jederzeit hilfsbereit und auskunftsfreudig waren. Auch das Frühstücksbuffet war abwechslungsreich und frisch zubereitet . Wir können die Anlage sehr empfehlen Komma allerdings möglichst ein Zimmer im hinteren Teil des Gartens, weil es vorne an der Straße doch laut ist durch den normalen Verkehr.
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Ileana Monge am 5. Feb. 2019
Dear Martina, It was such a pleasure to have you around. We are absolutely pleased to read that you really liked the gardens, hot springs, breakfast and service. Thank you so much for taking time to write this amazing review. We wish you the best in your vacations throughout green Costa Rica. Safe Travels!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel mit heissen Quellen
Wie waren sehr zufrieden mit unserem Aufenthalt im Paradise Hot Springs. Es war sauber und die Mitarbeiter waren sehr zuvorkommend. Wir würden jederzeit wieder kommen.
Antwort von Ileana M. Operations Manager am 20. Apr. 2017
Dear guest, Thank you for leaving us this positive review! we are really pleased to know about your great time at Paradise. I'm glad that the rooms and staff service were of your liking and contributed to deliver a positive experience to your stay. It would be a pleasure to welcome you back to Costa Rica and Paradise Hot Springs. Mit freundlichen Grüßen,

2/10 – Ungenügend

Yoel

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
The hotel is good, and the location has a good view of the volcano, but the service is terrible, the staff is very rude. After we checked out we received a call from the reception called us to charge us 20 dollars because they couldn't find the shampoo bottle, after insisting so much that they would check that we had left it in the bathtub and to ask for the manager's contact She said that they would not charge us. We wrote to the manager to tell him what happened, who did not respond to the message, not even with an apology. After having paid $700 per night and generally poor service and the event at check-out, we do not recommend the Hotel.
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

adrian

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Property is great. It was ver clean and my room had the perfect volcano view. I had the last villa in front the volcano. The villa had a spa that didn’t work though. It was more like a little pool. Very disappointing because I paid $1200 for 2 nights and they advertised a working spa in the room. If you don’t like bugs, this is not the place to go. There is about 40 different bug species in the bathroom and balcony at night. Food is ok. If you go out you can eat better. Most of the staff are very rude. They don’t even greet you. The worst part was the check out when Eilyn, one of the front desk staff called me to let me know that my friends staying at a different room had to pay $20x 2 for missing the conditioner/shampoo bottles in the room. Very unprofessional and ridiculous. 1. We were traveling together but we have a different room. 2. The bottles were in the room at a different location. 3. I don’t see the reason for calling a different person not responsible for that room or calling at all accusing us to steal 2 empty bottles. I use my own personal shampoo and conditioner. Don’t need to steal cheap products. We asked for the manager phone number and called him but he didn’t answered. They didn’t put the included bottle of wine and we didn’t said a word. Rooms and hot springs are great but poor costumer service and professionalism. This is by far the worst experience in my life and I travel a lot.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Kristin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay was so relaxing. The staff were friendly. Convenience store in walking distance and love entertainment in the restaurant in the evening. Enjoyed my visit.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Ilsa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A good place to stay, especially if you like hot water in the pool
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Dawn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The people were friendly. Beautiful birds and saw other wildlife that my family enjoys seeing. Biggest downfall, pools close early.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Paradise Hot Springs Team am 27. Mai 2024
Thank you for your feedback. We're delighted to hear that you found our staff friendly and enjoyed the beautiful birds and wildlife with your family. We apologize for any inconvenience caused by the early pool closure. Your comments are important to us, and we will take them into consideration as we look for ways to improve our guests' experience. We hope to have the opportunity to welcome you back in the future and provide an even better stay. Thank you for choosing our hotel!

10/10 – Hervorragend

Julio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Paradise Hot Springs Team am 18. Mai 2024
Thank you for your feedback! We're glad to hear that you enjoyed our property. If there's anything specific you liked or if there's anything we can do to make your next stay even better, please let us know. We hope to welcome you back soon!

10/10 – Hervorragend

Amelia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a beautiful resort. Great service!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Paradise Hot Springs Team am 16. Mai 2024
Thank you for your kind words! We're thrilled to hear that you found our resort beautiful and that you received great service during your stay. Ensuring our guests have a wonderful experience is our top priority, so it's fantastic to know that we could meet your expectations. We hope to have the pleasure of welcoming you back for another memorable stay in the future.

10/10 – Hervorragend

Rachel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would recommend!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Paradise Hot Springs Team am 13. Mai 2024
Thank you so much for your recommendation! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience at our resort. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back again in the future.

10/10 – Hervorragend

Samantha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This mine and my husbands first time traveling to Costa Rica and Paradise Hot Springs was hands down the best place to stay! We thoroughly enjoyed the hot springs and the room! The view is absolutely spectacular! Will definitely be staying there again!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Paradise Hot Springs Team am 11. Mai 2024
We're absolutely thrilled to hear that your first experience traveling to Costa Rica and staying at Paradise Hot Springs was such a wonderful one! It's fantastic to know that you thoroughly enjoyed both the hot springs and your room. And of course, we couldn't agree more about the spectacular view – there's truly nothing quite like it. We're honored that you've chosen to stay with us and that you're already planning to return. We can't wait to welcome you back for another amazing stay! If there's anything special you'd like to experience during your next visit, please don't hesitate to let us know.

10/10 – Hervorragend

Jordan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property really had a cozier and peaceful feel than what was pre imagined. Loved the private hot tub on our private balcony for a night soak. Room was large and perfectly cooled. Bathrooms are beautiful and huge. With their waterfall shower Hot spring pools were amazing l. Not crowded at all. All the different temperatures made relaxing easy as taking 10 steps. The view of the volcano is unobstructed and BEAUTIFUL
Antwort von Paradise Hot Springs Team am 10. Mai 2024
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our property exceeded your expectations and provided you with a cozy and peaceful atmosphere. It's fantastic to know that you enjoyed the private hot tub on your balcony, as well as the spacious and well-cooled room. We're delighted that you appreciated the beautiful and expansive bathrooms, as well as the hot spring pools with their variety of temperatures, providing you with a relaxing and uncrowded experience. And of course, the unobstructed view of the volcano adds to the beauty of your stay. We hope to have the pleasure of welcoming you back for another relaxing and enjoyable visit in the future. If there's anything else we can do to enhance your experience, please let us know!

10/10 – Hervorragend

EUSTAQUIO

Mit der Familie gereist
Gut: Ausstattung
It is a good option considering price around the property.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Paradise Hot Springs Team am 9. Mai 2024
Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again soon. If you have any further feedback or if there's anything we can do to enhance your experience, please feel free to reach out to us.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a small quiet property! Great access to many fabulous adventures and fantastic hot spring pools with a nice variety in water temperature. After a day of adventure I went to the spa for an over the top deep tissue massage!!! Would highly recommend!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Paradise Hot Springs Team am 7. Mai 2024
Dear Guest, thank you for your incredible review!We're so happy to hear you enjoyed the peacefulness of our property and that the location was perfect for your adventures. We love that you found the hot spring pools fantastic, with a variety of temperatures to suit your needs.And how wonderful to hear that your deep tissue massage at the spa exceeded your expectations! We strive to provide exceptional wellness experiences and are thrilled it hit the spot.

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very clean and felt very safe. All the staff were very friendly.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Paradise Hot Springs Team am 7. Mai 2024
We're thrilled to hear that you had a positive experience at our hotel! Maintaining a clean and safe environment is one of our top priorities, so it's great to know that you noticed. Our team strives to provide friendly and welcoming service, so your kind words are truly appreciated. We look forward to welcoming you back in the future!

10/10 – Hervorragend

Andres

Aufenthalt von 1 Nacht im April 2024
Antwort von Paradise Hot Springs Team am 21. Mai 2024
We're thrilled to hear that you had such a positive experience at our resort. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing our resort!

8/10 – Gut

Jose

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Las habitaciones están excelentes, los acabados y la limpieza nos gustaron. En la recepción al hacer check in, no nos gustó el trato, fue un trato poco profesional y descuidado, esta fue nuestra primera impresión al ingresar
Aufenthalt von 1 Nacht im April 2024
Antwort von Paradise Hot Springs Team am 29. Apr. 2024
Agradecemos tus comentarios sobre las habitaciones y nos alegra saber que quedaste satisfecho con los acabados y la limpieza. Sin embargo, lamentamos profundamente escuchar sobre tu experiencia en la recepción durante el check-in. El trato poco profesional y descuidado no refleja nuestros estándares de servicio, y te ofrecemos nuestras más sinceras disculpas por cualquier inconveniente que esto haya causado. Apreciamos tu honestidad y tomaremos medidas para abordar este problema con nuestro equipo de recepción y garantizar que todos los huéspedes reciban un servicio amable y profesional desde el momento en que ingresan al hotel. Valoramos tu opinión y esperamos tener la oportunidad de brindarte una experiencia completamente satisfactoria en el futuro.

10/10 – Hervorragend

Nidhi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great time!
Aufenthalt von 4 Nächten im April 2024
Antwort von Paradise Hot Springs Team am 29. Apr. 2024
We're thrilled to hear that you had a great time! Your enjoyment is our ultimate goal, and we're delighted that you had a positive experience during your stay with us. Thank you for choosing our hotel, and we hope to welcome you back again soon for another wonderful stay! If there's anything we can do to make your next visit even better, please let us know. Cheers!

6/10 – Okay

Douglas

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were not friendly. Not good value. Food was terrible
Aufenthalt von 1 Nacht im April 2024
Antwort von Paradise Hot Springs Team am 29. Apr. 2024
We're truly sorry to hear about your disappointing experience. Providing excellent service and value are priorities for us, and it's disheartening to learn that we fell short during your stay. Your feedback about the unfriendly staff, poor value, and terrible food is deeply concerning, and we sincerely apologize for any inconvenience this may have caused you. Rest assured, we take your comments seriously and will address them with our team to ensure improvements are made. We appreciate you sharing your experience with us, and we hope to have the opportunity to regain your trust in the future. If there's anything else you'd like to discuss or if you have any further feedback, please don't hesitate to reach out to us directly. Thank you.

8/10 – Gut

Vinh

Aufenthalt von 4 Nächten im April 2024
Antwort von Paradise Hot Springs Team am 16. Mai 2024
We're delighted to hear that you enjoyed your stay at our resort! If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future. Thank you for choosing our resort and for sharing your positive experience!

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was gorgeous, comfortable, and had a view of the volcano and a farm from our oversized patio. The hot spring pools are amazing and the variety of things to see and do in the area is fantastic.
Aufenthalt von 3 Nächten im April 2024
Antwort von Paradise Hot Springs Team am 19. Apr. 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found your room gorgeous, comfortable, and with a stunning view of the volcano and farm from your oversized patio. It sounds like you had a truly memorable stay! We're delighted that you enjoyed our amazing hot spring pools and that you found the variety of things to see and do in the area fantastic. We hope you had a fantastic time exploring the surroundings and making the most of your visit. If you ever find yourself back in the area, we'd love to welcome you for another unforgettable stay!

10/10 – Hervorragend

LaRona

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was super friendly & helpful! Food was great and the rooms super nice and clean! The hot spring pools were very healing for me after a car accident and I am thankful how much they helped me :)
Aufenthalt von 4 Nächten im April 2024
Antwort von Paradise Hot Springs Team am 17. Apr. 2024
We're thrilled to hear about your positive experience at our hotel! It's wonderful to know that our staff provided friendly and helpful service, and that you found the food delicious and the rooms comfortable and clean. Your well-being is our priority, and we're grateful to have been able to contribute positively to your recovery. Thank you for sharing your feedback, and we hope to welcome you back again soon for another rejuvenating stay!

10/10 – Hervorragend

Lissette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel,Isabela excellent guest service
Aufenthalt von 3 Nächten im April 2024
Antwort von Paradise Hot Springs Team am 13. Apr. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel and that Isabela provided you with excellent guest service. Our team strives to deliver exceptional hospitality, and it's wonderful to know that Isabela went above and beyond to ensure your satisfaction. We'll be sure to pass along your compliments to her. If you ever find yourself in the area again, we'd love to welcome you back for another great experience.

10/10 – Hervorragend

Whitney

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was absolutely beautiful and everyone was so friendly and helpful.
Aufenthalt von 4 Nächten im April 2024
Antwort von Paradise Hot Springs Team am 12. Apr. 2024
Thank you so much for your kind words! We're thrilled to hear that you found our hotel absolutely beautiful and that our staff was friendly and helpful. Providing exceptional service and creating a welcoming atmosphere for our guests are our top priorities. Your feedback means a lot to us, and we hope to welcome you back for another wonderful experience in the future

10/10 – Hervorragend

Addi

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
I stayed April 6 and 7th, 2024. Room 30 luxury suite which has a private jacuzzi on the top floor. On day two I stayed in the junior suite without the jacuzzi the room was a bit smaller but just as nice but had a soaking tub. Complimentary bottle of wine both nights. The only recommendation, I can provide is, better entertainment at night to attract more guess, so you don’t have to wonder in town. Also the Hot springs were spectacular and the pool bar was also great. This was my second time in Costa Rica and my first time in. La Fortuna and it was really nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von Paradise Hot Springs Team am 9. Apr. 2024
Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that you enjoyed your stay in both the luxury suite with the private jacuzzi and the junior suite with the soaking tub. Providing a variety of room options ensures that all our guests can find the perfect accommodation for their preferences.We're also glad to hear that you appreciated the complimentary bottle of wine and that you enjoyed the hot springs and pool bar. We'll certainly take your recommendation for better nighttime entertainment into consideration. Enhancing our entertainment offerings can create a more vibrant atmosphere for our guests to enjoy without having to venture into town.We hope to have the pleasure of welcoming you back for a third visit to Costa Rica, perhaps to explore even more of what La Fortuna has to offer!

10/10 – Hervorragend

Jason, Sussex

Aufenthalt von 4 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 29. Apr. 2024
We're thrilled to hear that you had an exceptional experience during your stay! Providing our guests with the best possible experience, from the comfort of the rooms to the quality of service, is our utmost priority. We always strive to exceed our guests' expectations, and your kind words bring us joy and gratitude. We look forward to welcoming you again in the future for another fantastic stay. Thank you for choosing our hotel and for sharing your positive feedback!

10/10 – Hervorragend

sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 1. Apr. 2024
We're thrilled that you had such a positive experience at our hotel. We hope to welcome you back again soon for another exceptional stay!

10/10 – Hervorragend

Juan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exellent place . Great staff !!
Aufenthalt von 3 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 31. März 2024
We're delighted to hear that you enjoyed your stay at our hotel and that our staff met your expectations. We look forward to welcoming you again in the future!

8/10 – Gut

Jack

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place. Really enjoyed our stay. Only a couple of issues: 1) hot tub jets on our patio didn’t work and front desk said it was just meant to be a pool / dip which doesn’t make much sense 2) the only restaurant there made us walk to front desk just to make a rez for a 1/2 hr later yet there was like 10 people in the restaurant in total also just didn’t seem to make sense . However, despite these 2 issues we thought the place was wonderful and will likely be back!!
Aufenthalt von 2 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 25. März 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your overall stay at our hotel. We apologize for the inconvenience regarding the issues you experienced with the hot tub jets and the restaurant reservation process. Your comments have been noted, and we will address these matters with our team to ensure they are rectified. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future!

10/10 – Hervorragend

Craig

Mit dem Partner gereist
Gut: Ausstattung
Staff was just great. Lovely place!!
Aufenthalt von 3 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 25. März 2024
We're thrilled to hear that you had such a great experience at our hotel! Our staff works hard to ensure that all our guests feel welcome and well taken care of during their stay. We look forward to welcoming you back in the future.

10/10 – Hervorragend

C. Ann

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 3 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 23. März 2024
"Thank you for your excellent rating! We're thrilled to hear that. We look forward to welcoming you back soon!"

10/10 – Hervorragend

CHI

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well maintained facility. Room doesn’t block sounds well. Our room was close to one of the pools that has the bar so we could hear people chatting and laughing. Luckily the bar closes at 9pm but people tend to stay a little pass closing time.
Aufenthalt von 4 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 21. März 2024
hank you for sharing your feedback about your stay at our hotel. We're sorry to hear that noise from the pool area and bar disrupted your peace during the night. We understand how important it is to get a good night's rest, especially when traveling.The comfort of our guests is of utmost importance to us, and your comments are incredibly valuable. We will investigate this issue to implement corrective measures that will enhance the experience for all our guests, ensuring that the rooms are better soundproofed to provide a tranquil and relaxing environment for everyone.We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable experience.

10/10 – Hervorragend

Joey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property overlooking the volcano, it was a large room that over looked the fields below Arenal, there were horses and cows right in front of our window. The breakfast was great and the hot springs were very relaxing. Great location near the down but a few kilometers away from the hustle and bustle so very peaceful.
Aufenthalt von 3 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 19. März 2024
Thank you so much for sharing your experience at our property! We're delighted to hear that you enjoyed your stay in Paradise. It's wonderful to know that you found our breakfast delicious and that you were able to unwind and relax in our hot springs. We hope to welcome you back again soon for another relaxing getaway!

10/10 – Hervorragend

EKANKA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 7. Apr. 2024
We're thrilled to receive such a glowing review from you! It's fantastic to hear that your experience with us was exceptional and that we were able to meet your expectations. We look forward to welcoming you back in the future and continuing to provide you with top-notch service. Thank you for choosing us and for taking the time to share your experience!

10/10 – Hervorragend

Paul

Aufenthalt von 2 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 7. Apr. 2024
We're thrilled to receive such a glowing review from you! It's fantastic to hear that your experience with us was exceptional and that we were able to meet your expectations. We look forward to welcoming you back in the future and continuing to provide you with top-notch service. Thank you for choosing us and for taking the time to share your experience!

10/10 – Hervorragend

KARIM

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
one of the best location in la fortuna
Aufenthalt von 3 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 12. März 2024
Thank you for your review! We're delighted to hear that you enjoyed your stay with us. La Fortuna offers so many incredible options, and we're thrilled to be considered one of the best places to stay here! We hope to welcome you again in the future. Best regards!

10/10 – Hervorragend

Melissa, Littleton

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely Stay. I would recommend staying here. Nice small resort feel with amazing views, wonderful hot springs, lovely rooms and great location.
Aufenthalt von 2 Nächten im März 2024
Antwort von Paradise Hot Springs Team am 16. März 2024
It sounds like you had a fantastic experience! Thanks for sharing your positive feedback. Hot springs and picturesque views can make any stay memorable. I hope others get to enjoy the same wonderful experience you had.

8/10 – Gut

John, Tampa

Aufenthalt von 1 Nacht im März 2024
Antwort von Paradise Hot Springs Team am 25. März 2024
Thank you for choosing our hotel for your stay! We sincerely appreciate your feedback and rating. We are constantly looking for ways to improve and provide the best possible experience for our guests. If there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 – Hervorragend

Jeffrey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
TLDR...The resort is absolutely beautiful, the views of the volcano are majestic. We only ate breakfast there, but I personally cannot understand why some people rate the breakfast badly, I'll explain later. Notes for Paradise Hot Springs Resort. I hope this helps. Checked in 2/23 through 2/27. We got delayed at the Liberia airport and our rental was given away. So after every single rental car representative at the airport had only 1 luxury SUV left, for $1200 for 8 days, I called Amex Yravel and somehow they found me a car for $500, weird. So I'd planned to be at Paradise around 545 pm and avoid having to drive on unfamiliar roads at night. I was also concerned the Resort would give away my room if I showed up late but I was able to easily communicate with the hotel via Whatsapp and let them know we'd be late. It's supposed to be a 2 hr 45 minute drive, but in the dark, in the mountains, in an unfamiliar place it was a 3 hr and 20 minute drive. Avoid driving at night in Costa Rica if you haven't done it before. Check in was an absolute breeze, and I immediately felt my anxiety from the white knuckle drive. They had a man come down, load up our bags and bring us to our room. We got a suite that was facing Arenal Volcano. I can say this was the nicest, most spacious suite I have ever seen! We were on a 3rd story suite with an incredible view of Arenal Volcano. The room was immaculate. Huge bedroom, another room with couches and minibar/coffee/fridge area, a
Antwort von Paradise Hot Springs Team am 7. März 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our resort to be absolutely beautiful and enjoyed the majestic views of the volcano. We're delighted that you had a smooth check-in process and that our communication via WhatsApp helped alleviate any concerns about arriving late. It's wonderful to hear that you found your suite to be spacious, immaculate, and with an incredible view of Arenal Volcano. We appreciate your recommendation about avoiding driving at night in Costa Rica for those unfamiliar with the roads. We hope to welcome you back for another fantastic stay in the future!

10/10 – Hervorragend

Justina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was really pretty and clean. It’s not too big of an area so we didn’t have to walk too far for anything. The rooms and bathroom were big and very clean. Breakfast buffet had a few options and was very good as well. Hot spring pools were amazing. Overall it was great experience. Thank you for having us!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Paradise Hot Springs Team am 4. März 2024
Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us and found our facilities clean and well-maintained. We strive to provide a welcoming and comfortable environment for all our guests, and we're pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel!

10/10 – Hervorragend

Kathleen, Silver Spring

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a wonderful time here! We stayed in a beautiful room with a view of the volcano, a balcony, and a private hot tub. The hot springs were quiet and very relaxing and the grounds are beautiful. The staff were incredibly friendly and helpful - Kerilyn organized activities for us and she and the front desk staff ensured that everything went smoothly. We enjoyed hanging bridges, La Fortuna waterfall, a night walk, and a sunset cruise on Lake Arenal. All of our events were fun and well-done. We enjoyed massages and just generally had a fabulous time. This is a perfect place to relax and enjoy Costa Rica!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Paradise Hot Springs Team am 27. Feb. 2024
We're thrilled to hear that your stay was wonderful! We're delighted that you enjoyed our room with a view of the volcano, balcony, and private hot tub. It's also wonderful to hear that you found our hot springs quiet and relaxing, and that you felt well taken care of by our staff. Thank you for choosing us as your destination to unwind and enjoy Costa Rica! We look forward to welcoming you back in the future.

10/10 – Hervorragend

Pierre G

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Paradise Hot Springs Team am 26. Feb. 2024
It is an honor for us to know that your experience with us was exceptional.At Paradise Hot Springs, we continuously strive to provide our guests with the highest quality service and an unforgettable experience. Your positive feedback further motivates us to continue improving and exceeding your expectations in the future.Thank you for choosing our hotel and for taking the time to share your experience. We look forward to welcoming you again on your next visit.

10/10 – Hervorragend

Peter T

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
i was just what we were looking for. quiet and relaxing. Extremely pleasant staff was very helpful on advising and booking excursions. Would definitely recommend it to others as well as return again.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Paradise Hot Springs Team am 25. Feb. 2024
Hello and thank you for your feedback! We're thrilled to hear that your stay at our hotel was just what you were looking for: quiet and relaxing. Providing a welcoming atmosphere and exceptional service is our top priority, so it's wonderful to hear that our staff was extremely pleasant and helpful during your visit. We're delighted that you enjoyed the excursions we recommended and assisted with booking. It would be our pleasure to welcome you back in the future, and we're grateful for your recommendation to other travelers. We look forward to seeing you again soon!

10/10 – Hervorragend

Tiffany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were well taken care of during our stay here, beautiful location with so many pool options, thank you Kerelyn and all staff!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Paradise Hot Springs Team am 20. Feb. 2024
Thank you for your kind words! We're thrilled to hear that you felt well taken care of during your stay and that you enjoyed the beautiful location and the variety of pool options. We'll be sure to pass along your gratitude to all of our staff. We look forward to welcoming you back again in the future!

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Paradise Hot Springs Team am 16. Feb. 2024
We're thrilled to receive such positive feedback from you! We strive to ensure that your stay at our hotel is unforgettable. It's always fantastic to hear that our guests have enjoyed our thermal facilities. We look forward to welcoming you back soon for another relaxing and rejuvenating experience! If you need anything else, feel free to reach out to us. Thank you for choosing our hotel!

6/10 – Okay

Suzanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Paradise Hot Springs Team am 21. März 2024
We're here to ensure that every experience at our hotel is the best it can be, and we'll take your feedback into consideration to identify areas where we can improve and exceed your expectations in the future.We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable experience.