Dear Isa, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

Dear Benedikt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

Dear Olivier, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

Dear Cüneyt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates as it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Alexandra Ruda - Quality Manager

Dear Viktor, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates as it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Alexandra Ruda - Quality Manager

Sehr geehrter Gast, Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Kiev Railway Station. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Alexandra Ruda - Quality Manager

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for sharing your impressions following the recent stay with us. We appreciate so much your high rates and positive comments regarding our services, especially regarding friendly and helpful personnel, location and breakfast; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Roman Grygoriev - Front Office Manager Assistant

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Roman Grygoriev - Front Office Manager Assistant

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues! We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for your feedback. We appreciate your positive comments regarding our convenient location, quality of services in the restaurant and our helpful staff. We would be happy to welcome you back at ibis Kiev City Center hotel in the near future. Sincerely, Roman Grygoriev - Front Office Manager Assistant

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Guest, Thank you very much for choosing ibis Kiev City Center hotel and for taking time to post your feedback following the recent stay at our hotel. As i can see, unfortunately, you are not 100% satisfied with your stay. Opinion of our guest is extremely important for us, as the comfort of our guests is the highest priority. We strive to provide superior service experience for each of our guests, therefore we kindly ask you to provide as with more detailed information about all inconveniences emerged during your last stay. Thank you again for your feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Guest, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev Railway Station hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Dieter, Thank you for choosing ibis Kiev City Center for your accommodation in Kiev and for taking time to share with us your impressions following the recent stay at our hotel. We appreciate so much your positive comments regarding our convenient location, quality of breakfast and services provided by our team;it is very important for us and serves as an additional encouragement for all of our colleagues. I sincerely hope you enjoyed your stay with us and it won’t be too long before we have the opportunity to welcome you back at ibis Kiev City Center hotel. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Guest, Thank you for choosing our Hotel for your accommodation in Kiev and for your feedback. I was happy to read that overall you enjoyed your stay with us and especially enjoyed convenient location of the hotel and our friendly staff. We would be happy to welcome you back at ibis Kiev City Center hotel in the near future. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Frank, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Mirko, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Guest, Thank you very much for staying at ibis Kiev City Center hotel and for posting your impressions following the recent stay with us. We appreciate your positive comments regarding our convenient location, room conditions, quality of our breakfast and friendly staff. Hope you had smooth and comfortable stay with us. Thank you again for your comments. We will be happy to welcome you back at ibis Kiev City Center hotel in the near future. Sincerely, Evgenia Bykovtseva - Quality Manager

Dear Luc, Thank you very much for choosing ibis Kiev City Center hotel and for taking time to share with us your experience following the recent stay at our hotel. It is such a pleasure to read your amazing comments regarding quality of our breakfast, convenient location and nice staff. I sincerely hope that your stay with us was smooth and comfortable. Thank you again for your inspiring comments. We are looking forward to welcome you back at ibis Kiev City Center hotel in the near future. Sincerely, Evgenia Bykovtseva - Personal Assistant to General Manager

Dear Guest, Thank you for staying at ibis Kiev City Center hotel and for sharing with us your comments following the recent stay at our hotel. It makes me so happy to see how clean and modern you found the room, as well as the convenient location of our hotel. I sincerely hope that your stay with us was smooth and comfortable. Thank you again for your feedback. We would be more than happy to welcome you back at ibis Kiev City Center hotel in the future.

Szanowny Panie Przemysławie, Dziękujemy ślicznie za to, że Pan znalazł czas żeby podzielić się z nami swoją opinią. Jest to dla nas bardzo ważne, ponieważ cały czas staramy się powiększać jakość naszej obsługi. Mamy nadzieję że Panu było spokojnie i komfortowo w naszym hotelu. Jeszcze raz dziękujemy za taką wysoką ocenę i spodziewamy się zobacyzć Pana w naszym hotelu w najbliższy czas. Z poważaniem, Olga Vovkogon - Reservation and Quality Manager

Dear Guest, Thank you very much for finding the time to share with us your comments following the recent stay at ibis Kiev City Center hotel. We hope to welcome you back very soon! Sincerely, Olga Vovkogon - Reservation and Quality Manager

Sehr geehrter Herr Auer, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Kiev City Center. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Olga Vovkogon - Reservation and Quality Manager

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Kiev City Center. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Sehr geehrter Gust, Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Kiev City Center. Ihre Zufriedenheit ist für unsere Mitarbeiter die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Olga Vovkogon - Reservation and Quality manager

Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Kiev City Center. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an allen Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Sehr geehrter Andre, Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Kiev City Center. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen,

Dear Guest! Thank you for finding the time to post your comments regarding the stay at ibis Kiev City Center. We are pleased to receive your positive feedback about breakfast. We will be glad to welcome you back in the future! Sincerely,

Dear Guest, Thank you for taking time to share your feedback regarding the stay at ibis Kiev City Center hotel. We appreciate your positive comments about your accommodation at our hotel. We are looking forward to welcoming you back to our hotel! Sincerely,

Dear Guest, Thank you very much for choosing ibis Kiev City Center as a place for your accommodation in Kiev. It is such a pleasure for us to receive positive feedback from our guests and such a wonderful comments about our beautiful city. We will be very glad to welcome you as a guest of our hotel during your next trip to Kiev! Sincerely,

Dear Guest, First of all let me thank you for choosing ibis Kiev City Center as a place for your accommodation in Kiev. Let me express my sincere apologies for all inconveniences caused. We made the investigation and it turned out that there was some unpleasant outside technical mistake, that is why we received 4 reservations instead of 3. We value all the feedback of our guests as they serve as an additional encouragement for our staff to improve in providing high level of services. We hope you will give us a opportunity to better serve you in the future and we are looking forward to welcoming you as a guest of our hotel again. Sincerely, Quality manager

Dear Guest, thank you very much for your comment regarding ibis Kiev City Center hotel. We are very pleased to receive your positive scores. We will be happy to see you again at our hotel. Sincerely,

Dear Guest, Let me thank you for choosing ibis Kiev City Center hotel as a place for your accommodation. Such a detailed positive feedback is highly appreciated. We will be happy to welcome you again at our hotel.

Dear Guest, Thank you very much for your nice feedback regarding stay at ibis Kiev City Center hotel. We will be happy to welcome you again. Sincerely,

Dear Guest, Thank you very much for choosing ibis Kiev City Center hotel as a place for your accommodation. We will be happy to assist you during your next visits to Kiev. Sincerely,

Dear Guest, Thank you very much for finding time to share with us experience you had at ibis Kiev City Center hotel. We are always happy to see you at our hotel. Sincerely,

Dear Guest, Thank you very much for choosing ibis Kiev City Center hotel as a place for your accommodation. It is a pleasure to receive positive feedback. We will be happy to accommodate you again during your next visits. Sincerely,