Rezeption

Bewertungen von Ambassador Plaza Hotel

3 out of 5
Ambassador Plaza Hotel
Marshal Grechko Str., 5/1, Kyiv

Bewertungen

7,2

Gut

20 von insgesamt 80 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
30 von insgesamt 80 Gästebewertungen haben eine Bewertung von 8 - Gut" "
16 von insgesamt 80 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 80 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 80 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,4/10

Personal & Service

6,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
gutes preis-leistungs-verhältnis
okay für Gesch.-reise, Lärm von Hauptstr. Frühstück dürftig,
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Marika am 17. Aug. 2018
thank you for your review. We Will happy to see you in our hotel again.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ausstattung / Lage des Hotels
Immerwieder fällt das Internet aus. Das Hotel liegt sehr weit ausserhalb des Zentrums und Taxi fahren in Kiev ist kein Vergnügen. Die Ausstattung ist mittelmässig. Die Restaurant Karte ist sehr einfach und nicht erwähnenswert. Das Bett war sehr unbequem und die Matraze war ebenfalls von keiner besonderen Qualität. Auch die Zimmer sind sehr klein.
Antwort von Hotel am 12. Dez. 2015
Danke

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Khaled

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
I likes the courtyard and balcony. I did not like the fact there it did not have an elevator, nor did the room have s coffee machine.
Aufenthalt von 2 Nächten im September 2021

4/10 – Schlecht

Gökhan

Aufenthalt von 2 Nächten im Juli 2021

10/10 – Hervorragend

SERKAN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great hotel for kiev
Big and clean rooms, economic prices and good services with great receptionists.
Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, clean place, good food, not a very comfortable bed.
Aufenthalt von 6 Nächten im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Oktober 2019

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit
The hotel was clean and rooms clean staff could do with speaking a little better English and being able to make tea or coffee in your room would be nice instead of having to come down to reception every time you wanted a drink then take it back to your room
Aufenthalt von 7 Nächten im September 2019

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
the staff was very helpful when i asked anything the hotel was very clean the only thing was the bed it waa a bit to hard fir me abd unlike other hotels i have stayed at in kiev this ond had one posative for me there was no prostitution which was a bonus will definitely stay here again
Aufenthalt von 4 Nächten im September 2019

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 5 Nächten im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im August 2019

8/10 – Gut

Stefan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A nice and clean place with good service
This is a hotel in a quiet living quarter of Kiev, not too close to a metro station, but still well connected to two of them (from different lines) by a bunch of trolleybus, bus and minibus lines, all having a stop less than 200 meters from the hotel building. The hotel is near a big boulevard, so it's not really a very quiet place, but if you are ready to sacrifice the open windows and choose to use the air conditioning instead, the quality of the windows is so good that you are getting an almost perfectly quiet environment. The wifi quality is good, the quality of the breakfast offered is not bad for the price either, even though in absolute terms I wouldn't say wow about it, cleanliness is great, service is OK. Overall - a 4/5 is well deserved for the price. Of course, I would prefer a centrally located hotel from a popular international chain, but their prices are times higher. Way over what I would expect having in mind the living standard of Ukraine.
Aufenthalt von 3 Nächten im August 2019

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s dirty! Reception is sleeping past 12 am, HOTEL DOORS ARE CLOSED AFTER 12 am. Location is the worst and nothing around it. You will spend more on taxi, I suggest reserving a better hotel. We ended up checking out early and reserved a better hotel. Terrible service!
Aufenthalt von 3 Nächten im August 2019

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El alojamiento está bien hace falta detalles eché a faltar perchas en el cuarto de baño para tender las toallas y lo que no me gusto esta muy lejos del centro de kiev
Aufenthalt von 2 Nächten im März 2019
Antwort von Marika am 30. Apr. 2019
Thank you for your review.

8/10 – Gut

Oleksandr, Bologna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Grazioso albergo ,,,,, personale è molto gentile ,
Aufenthalt von 1 Nacht im November 2018
Antwort von Marika am 9. Dez. 2018
Grazioso

6/10 – Okay

Juliya Kuzmitskaya

Aufenthalt von 1 Nacht im September 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The service is pretty good according to Ukrainian standard. Restaurant is very good. The location of hotel is far away from the center.
Aufenthalt von 7 Nächten im September 2018

8/10 – Gut

nicole

Would definitely come back and recommend this hote
Had a very nice room. The room was very big. The bed was a bit to hard. Very nice staff
Aufenthalt von 2 Nächten im August 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel was great. However the location is pretty far from the city center so it takes time to get there.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Marika am 17. Aug. 2018
thank you for your review. We Will happy to see you in our hotel again.

8/10 – Gut

John, Houston Texas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were very friendly but language barrier as well. Facility was very clean. Restaurant and bar were as well.
Aufenthalt von 9 Nächten im Juli 2018
Antwort von Марика am 17. Aug. 2018
thank you for your review. We Will happy to see you in our hotel again.

8/10 – Gut

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and modern
Modern clean but on noisy road
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Marika am 17. Aug. 2018
thank you for your review. We Will happy to see you in our hotel again.

10/10 – Hervorragend

Tomas, Paraguay

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente atención y predisposición del todo el personal!
Aufenthalt von 1 Nacht im Mai 2018

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service

8/10 – Gut

BAYRAM ALİ, Turkey

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit

6/10 – Okay

jari , aalborg

Godt familie hotel
Et dejligt familie hotel med søde mennesker Kvaliteten er rimelig standard uden Luxus Perfekt for dem som skal bruge et overnatning og som ellers opholder sig i byen, udmærket billig restaurant tilknyttet I alt en god oplevelse 😊👍
Aufenthalt von 6 Nächten im Dezember 2017

8/10 – Gut

Frank, Harstad, Norway

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok hotel.
It is a nice hotel when you arrive. the staff there are good and helpful if you need something.
Aufenthalt von 7 Nächten im Juli 2017

6/10 – Okay

Norman

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Irritated (again)
This is the third or forth time I have stayed at this hotel and I will not do so again. Despite repeated requests for a room away from the road, much to my irritation, the road room it was. The traffic on this road is horrendous and there is no chance of getting any kind of sleep.
Aufenthalt von 7 Nächten im Juni 2017

6/10 – Okay

Pavlo

OK for one night, not the best part of town
Usual problems of a decent-looking-on-photos non-chain hotel for suspiciously low price in this part of the world. Photos are better than the property in reality, in fact you get a relatively new hotel in a part of town you wouldn't otherwise want to be, nice design ideas but very cheap materials, not too comfortable beds - beware instead of a proper double in most cases you'll get two single with sensible gap in between. Otherwise nothing to point out. OK for one night but mind the further it gets the less maintained it will be.

8/10 – Gut

Christian

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hi, this hotel is nice and comfortable, but far away from the center, but due to low price it is an good option.

6/10 – Okay

Graham

Verbesserungswürdig: Sauberkeit
Poor Location Tiny bathroom
Poor location. Difficult to get any taxi service to come to this location and surcharge for this terrible location

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

david, London

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ok
no 24-hour room service and breakfast was a bit a bit poor
Antwort von Marika Kudinova, director of sales am 3. Nov. 2016
Thank you for your review. We will happy to see you our guests again

8/10 – Gut

Alonzo V., Orlando, United States of America

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was a nice hotel
The room was nice and clean. There were snacks and drinks available in the refrigerator. And the service was good
Antwort von Marika Kudinova, director of sales am 4. Nov. 2016
Great thank you for your review! We will happy to see your our guests again

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Antwort von General Manager am 2. Nov. 2016
Great thank you for your review! We will happy to see your our guests again

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Buen hotel con restaurante impecable con design magnífico pero la ducha es sucia y la limpieza no se hace a diario in 6 días de mi estancia ahí la han hecho 2 veces y eso después de reclamar

6/10 – Okay

Timothy

Verbesserungswürdig: Sauberkeit
Average
Towels were too old and falling apart. Many mosquitos in the room.
Antwort von General Manager am 10. Okt. 2016
Thank you very much for your feedback. We are sorry that you are unhappy with the rest, though we hope that choose our hotel in the future

8/10 – Gut

Natasha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von General Manager am 5. Sept. 2016
Thank you for your reting

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not bad place to stay,nice restaurant Iam satisfied with everything
Antwort von Marika Kudinova, director of sales am 6. Sept. 2016
Thank you for your review! We will happy to see you again

4/10 – Schlecht

Anastasia, Brno, Czech Republic

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Totally bad services from the hotel employees! That even dont know what is around hotel, streets,etc..when i call them and asked for the taxi from the city center to the hotel, they forgott on me, and not even call the taxi,is that normal? Once i came to hotel and my room door was opened, really?? what is this?I understand that they cleaned room but they should again close the door omg! And i didnt received from them invoice about the paying!
Antwort von General Manager am 5. Sept. 2016
Thank you for your review, Anastasia We are sorry thank you has not satisfayed by staying in our horel. Will Be sure to respect your wishes and correct service. We will be glad to see you our guest again

6/10 – Okay

Saeid, Toronto - Canada

Gut: Sauberkeit und Komfort des Zimmers
So so hotel
Actually I didn't see the hotel as a 4* hotel !!? You don't have a buffet included breakfast! The location is not close to city center and is not good for who is visiting kiev for first time . A very very bad wifi internet that disconnects all the time and all you know that a good internet is so obvious for a 4* !! Hotel. My room view and decoration and cleanness was great. Hotel personel reciptions are great and you can use their hints...
Antwort von General Manager am 5. Sept. 2016
Thank you very much for your feedback and comments of praise. Be sure to consider all your wishes. We will be very glad to see you again our guest

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Everything was fine except the wifi
There is no internet connection on the fourth floor.
Antwort von General Manager am 5. Sept. 2016
Thank you very much for your feedback and comments of praise. We have solved the problems with the Internet connection. We will be very glad to see you our guest again

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice a bit remote but well connected
The hotel was clean nice and responsive Very frequent bus transport to or from Metro
Antwort von Marika Kudinova, director of sales am 6. Sept. 2016
Thank you very much for your feedback and comments of praise. We oyabzatelno take into account and try to fix all of your comments. We will be very glad to see you our guest again

6/10 – Okay

Verifizierter Reisender

3 star experience, $8 roundtrip by taxi to Kiev...
normal 3 star experience. It costs $8 round trip by taxi to central Kiev...
Antwort von General Manager am 5. Sept. 2016
Thank you very much for your feedback and comments of praise. We will be very glad to see you our guest again

10/10 – Hervorragend

Fayez, London

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Review from London! Definitely would recommend!
I booked the Deluxe Penthouse, beautiful penthouse, better than I expected! really made me feel comfortable and the view was amazing in the terrace! The room was very clean, two toilets in excellent condition! Staff were really friendly and available to assist! If you like your quiet space, away from the city noise and traffic then this is the ideal place to be! However the City Centre is only a 7-10 minute taxi drive so it is not a problem.
Antwort von Marika Kudinova, director of sales am 11. Okt. 2016
Thank you very much for your feedback. We are very glad that you were satisfied. We look forward to you in our hotel again

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jacuzzi
Paid for jacuzzi suite but jacuzzi didn't work and then when I asked to be reimbursed for it, hotel administration declined.
Antwort von Marika Kudinova, director of sales am 10. Okt. 2016
Thank you very much for your otzyv.S jacuzzi we only suites. Superior rooms are equipped with shower. It is a pity that you were dissatisfied with your stay in our hotel

2/10 – Ungenügend

Deniss, Derby

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
wrong room provided!
I booked superior room with jacusy but hotel provided simple room with shower only! Have to been moved to other hotel after first night and report claim to the pay pal!
Antwort von General Manager am 2. Nov. 2016
Thank you for your review!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst hotel of my 15 years of travel
Worst hotel of my 15 years of travel. Staff has no information / clue at all on how to run and manage this hotel.
Antwort von Marika Kudinova, director of sales am 10. Okt. 2016
Thank you very much for your feedback. It is unfortunate that you are not satisfied holiday. We will try to fix all the comments. We will be very glad to see you our guest again

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very satisfied
Excellent reception- helped with taxis. friendly and warm.
Antwort von General Manager am 10. Okt. 2016
Thank you very much for your feedback. We will be very glad to see you our guest again

8/10 – Gut

Laura, Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean & Modern
Ambassador Plaza Hotel can be quite off the beaten path, but offers clean, simple, and modern quarters at a good price. The room was also quite spacious and looked exactly like the picture.
Antwort von General Manager am 10. Okt. 2016
Thank you very much for your feedback. We will be very glad to see you our guest again