Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
43 von insgesamt 85 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
43
28 von insgesamt 85 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
28
9 von insgesamt 85 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
9
2 von insgesamt 85 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
2
3 von insgesamt 85 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
3
9,0/10
Sauberkeit
8,8/10
Personal & Service
7,4/10
Ausstattung
8,8/10
Zustand der Unterkunft
8,0/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
T.
18. Okt. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Servicepersonal war sehr nett und bemüht. Zimmer sauber, sehr gute Lage
T.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von General Manager am 29. Okt. 2019
Dear T.,
First of all, thank you for choosing our hotel and staying with us. Extremely happy your visit was perfect. We appreciate you sharing your experience with us. Will do our best you to enjoy your next visit the same way.
10/10 – Hervorragend
QN, Saarland
28. Sept. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nettes Stadthotel kann man nur empfehlen... sauber nett ordentlich
QN
Aufenthalt von 7 Nächten im September 2018
Antwort von Shorena Uchaneishvili General Manager am 1. Okt. 2018
Dear QN,
We would like to thank you for your stay with us. We are happy you have enjoyed your visit at our hotel. Your feedback is extremely important for us. We strive to make each of your stays successful.
Looking forward to hosting you soon.
Best Wishes,
8/10 – Gut
Verifizierter Reisender
17. Jan. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rezi - Reservations Manager am 30. Jan. 2024
Dear Guest, thank you for choosing Best Western as your hotel while visiting Kutaisi. We appreciate your review and will take it into consideration. Our service always improves and next time you stay by us we will provide an even better experience.
6/10 – Okay
Jose F
20. Okt. 2023
Jose F
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Nina am 14. Nov. 2023
Thanks for your feedback.
10/10 – Hervorragend
Tomas, PRAGUE
Mit einer Gruppe gereist
9. Nov. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and cozy hotel with great staff , i every enjoy for legendary georgian hospitality
Tomas
10/10 – Hervorragend
Kevin, Charleston
24. Sept. 2022
Kevin
Aufenthalt von 1 Nacht im September 2022
8/10 – Gut
Jessica, Girdwood
Mit einer Gruppe gereist
19. Aug. 2022
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was very happy with this hotel. I ended up not feeling great from being out in the heat all day and asked them for a second room, which I was able to get with no issue. The AC was amazing, the shower was great and I slept incredibly well. I was well-rested the next day and ready to continue to our next destination. My only complaint is that the breakfast was awful - they could do better here. BW is not a high-end chain, but they tend to have halfway decent breakfasts, especially abroad..this one was not.
Jessica
Aufenthalt von 1 Nacht im August 2022
8/10 – Gut
Mubarak
25. Juli 2022
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Mubarak
Aufenthalt von 1 Nacht im Juli 2022
8/10 – Gut
Verifizierter Reisender
8. Juli 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Estadia agradável
O hotel é agradável, confortável e bem localizado. Tem um restaurante excelente... único problema é a dificuldade de estacionar em frente ao hotel, pois são poucas vagas.
Verifizierter Reisender
Aufenthalt von 4 Nächten im Juni 2022
10/10 – Hervorragend
ASHRAF
Mit einer Gruppe gereist
7. Mai 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
جميل
الفندق جميل ، لكن وجدنا رائحة كريههة في الغرف حتى بعد تنظيفها ، لكن هذا لايمنع من القول ان الفندق ممتاز موقعه والطاقم ودود ومتعاون
ASHRAF
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Revaz Simsive am 9. Juni 2022
Dear Guest, thank you very much for choosing our hotel while traveling to Kutaisi. We highly appreciate your feedback regarding our services and would like to apologize for the unpleasant experience with the smell after cleaning. We are always trying to improve our services so we hope your next stay will be more pleasant. Hope to welcome you back soon!
10/10 – Hervorragend
daniyal
Mit der Familie gereist
20. Feb. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
THE place to stay in Kutaisi
The two ladies at reception were amazing. The suites are pretty decent size. The sofa bed however wasn't the most comfortable. Hotel has great location and is very comfortable. Breakfast was pretty decent too.
daniyal
Aufenthalt von 3 Nächten im Februar 2022
Antwort von GM am 21. Feb. 2022
Dear guest, thank you very much for choosing our hotel while traveling to Kutaisi. We highly appreciate your feedback regarding our services. We are always trying to improve our services so I hope your next stay will be more pleasant. Hope to welcome you back soon.
10/10 – Hervorragend
Ivan
7. Jan. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel!
Great hotel in a perfecto location in Kutaisi. The stuff is very helpful. Igori from reception made sure I felt like at home. Also a really good breakfast.
Ivan
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von GM am 12. Jan. 2022
Dear Ivan, Thank you very much for choosing our hotel while traveling to Kutaisi. We highly appreciate your feedback regarding our services and we hope it will be more pleasant on your next stay. Hope to welcome you back soon.
8/10 – Gut
Jesse
Mit der Familie gereist
31. Dez. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable hotel with a great location
The hotel is in a great location right beside the white bridge and the downtown area with good restaurants and shopping. The room is what you would expect from Best Western. It was comfortable enough with a pull out sofa. We ate at the onsite restaurant and it was good if you are looking for an escape from Georgian food for a meal. The breakfast was okay. There was enough variety.
Jesse
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von GM am 31. Dez. 2021
Dear Jesse, Thank you very much for choosing our hotel while traveling to Kutaisi. We highly appreciate your feedback regarding our services. Hope to welcome you back soon.
2/10 – Ungenügend
Arun
Mit der Familie gereist
4. Aug. 2021
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Pathetically maintained hotel….
Hotel is not well maintained. Initially we were given room no 502. On entering a foul/ bad smell welcomed us… sofa was full of dog hair and on the sofa there was a mark of pee. Guys you need to clean this, how one can stay in this. On complaint, reception did change the room. But some small issues were cropping up like insect in bathroom, smell in bathroom etc. property has nice fit out but it is not very well maintained. There housekeeping team need a complete overhaul.
Arun
Aufenthalt von 2 Nächten im Juli 2021
Antwort von General Manager am 4. Aug. 2021
Dear Guest,
Thank you very much for sharing your experience with us and for your stay. Although we always strive to achieve guest satisfaction, it is clear from your comments that in your case we have not succeeded and for that, I apologize to you.
Hope to host you soon and provide the best experience.
Looking forward to welcoming you back.
2/10 – Ungenügend
Verifizierter Reisender
Mit der Familie gereist
26. Juli 2021
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Location
Verifizierter Reisender
Aufenthalt von 3 Nächten im Juli 2021
8/10 – Gut
Stephen
23. Juli 2021
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
well situated
well situated hotel that we really enjoyed. lovely staff that were very helpful and friendly. well worth staying
Stephen
Aufenthalt von 1 Nacht im Juli 2021
Antwort von General Manager am 25. Juli 2021
Dear Stephen,
Thank you very much for reviewing our hotel and services. We are glad to hear that you enjoyed your stay. We hope to welcoming back you soon.
8/10 – Gut
Verifizierter Reisender
Mit einer Gruppe gereist
26. Juni 2021
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is not by any means luxurious hotel. But it’s clean comfortable and well located. I doubt there is a better choice in that particular city.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Juni 2021
Antwort von General Manager am 27. Juni 2021
Dear Guest,
Thank you very much for sharing your experience with us and for your stay.
It is highly important for us that you have enjoyed your stay. We strive for every guest to relax and feel welcomed. Hope to host you soon and provide an even better experience.
Looking forward to welcoming you back.
8/10 – Gut
Juan
Mit einer Gruppe gereist
25. Mai 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Recomendable
Todo perfecto
Juan
Aufenthalt von 1 Nacht im Mai 2021
Antwort von General Manager am 26. Mai 2021
Dear Juan,
We would like to thank you for your stay with us. We are happy you have enjoyed your visit to our hotel. Your feedback is extremely important to us. We strive to make each of your stays successful.
Looking forward to hosting you soon.
2/10 – Ungenügend
Verifizierter Reisender
Mit der Familie gereist
16. Mai 2021
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
A/C in the room didn't work had to switch rooms
Verifizierter Reisender
Aufenthalt von 2 Nächten im Mai 2021
Antwort von General Manager am 17. Mai 2021
Dear Guest,
We truly apologize for the inconvenience with AC. We are sorry that we didn't meet your expectations and hope that this will not effect your future choice of hotel for your next trip to Kutaisi.
We are looking forward to hosting you again.
Warmest Wishes,
4/10 – Schlecht
S
12. März 2020
Verbesserungswürdig: Zustand der Unterkunft
The rooms are super small. As if you are living in Japan. The air conditioning does not work. Woke up in the night to set the thermostat. Called the maintenance to fix it, nothing happened.
S
Aufenthalt von 1 Nacht im März 2020
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
10. Feb. 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im Februar 2020
10/10 – Hervorragend
Verifizierter Reisender
24. Jan. 2020
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice people. I like the hotel and I will be back.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Januar 2020
Antwort von General Manager am 2. Feb. 2020
Dear Guest,
Thank you very much for choosing our hotel while traveling to Kutaisi. We highly appreciate your feedback regarding our services. Hope to welcome you back soon.
Best Wishes,
8/10 – Gut
Wouter
Mit der Familie gereist
4. Jan. 2020
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wouter
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von General Manager am 5. Jan. 2020
Dear Wouter,
We would like to thank you for your stay with us. We are happy you have enjoyed your visit to our hotel. Your feedback is extremely important to us. We strive to make each of your stays successful.
Looking forward to hosting you soon.
6/10 – Okay
Verifizierter Reisender
28. Dez. 2019
Gut: Sauberkeit und Personal & Service
OK hotel, facilities, location. Pleasant staff. However rooms do not have a/c—room temperatures during my stay late in December ranged from 24-27 degrees. I asked to change rooms on day 2, and the 2nd was hotter than the 1st. ‘Chiller switched off; open windows’ I was told. Opening windows means significant external noise 24/7 [horns; construction; motor bikes; dogs barking—at least on the road side, which contains most rooms]. The property is a hotbox : I cooled my room to 18 degrees by leaving windows open all day on a cold day; within 3 hours of closing them, back to 24 degrees. Final morning wake-up booked but no call. Unacceptable in a BW property @ 220+ GEL/room rate
Verifizierter Reisender
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von General Manager am 5. Jan. 2020
Dear Guest,
First of all, thank you for choosing our hotel and staying with us. We appreciate you sharing your experience with us and apologize for all the inconvenience that you experienced during your stay. We will do our best you to enjoy your next visit the better way.
8/10 – Gut
Verifizierter Reisender
10. Okt. 2019
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von General Manager am 16. Okt. 2019
Dear Guest,
First of all, thank you very much for choosing Best Western Kutaisi for your stay in Kutaisi. We are delighted that you enjoyed your stay.
Hope to welcome you back soon.
Best Wishes,
10/10 – Hervorragend
Susan
Mit der Familie gereist
4. Sept. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Susan
Aufenthalt von 1 Nacht im August 2019
Antwort von General Manager am 29. Okt. 2019
Dear Susan,
We would like to thank you for your stay with us. We are happy you have enjoyed your visit to our hotel. Your feedback is extremely important to us. We strive to make each of your stays successful.
Looking forward to hosting you soon.
10/10 – Hervorragend
Verifizierter Reisender
25. Aug. 2019
Verifizierter Reisender
Aufenthalt von 1 Nacht im August 2019
Antwort von General Manager am 1. Sept. 2019
Dear Guest,
Thank you very much for choosing our hotel while traveling to Kutaisi. We highly appreciate your feedback. Hope to welcome you back soon.
Best Wishes,
10/10 – Hervorragend
Bader
21. Aug. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best service
The most friendly staff in all the hotels we have been in Georgia, and we have been to the best hotels!!
This hotel is even better than some 5 star hotels we tried in Georgia.
Bader
Aufenthalt von 2 Nächten im August 2019
Antwort von General Manager am 1. Sept. 2019
Dear Bader,
Thank you so much for your review of our hotel and the highest scores for the product and services.
And thank you very much for such lovely and warm words about our staff!
We are extremely happy that your visit was perfect. We appreciate you sharing your experience with us. We will do our best you to enjoy your next visit the same way.
Best Wishes,
6/10 – Okay
Mark
21. Aug. 2019
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Small rooms
Small rooms. Comfortable bed. No cash exchange in hotel. No ATM. Awkward air conditioning so had to keep window open - could hear plant and equipment all night. Coffee machine did not work at breakfast 5/10.
Mark
Aufenthalt von 1 Nacht im August 2019
Antwort von General Manager am 1. Sept. 2019
Dear Mark,
First of all, thank you for choosing our hotel and staying with us. We appreciate you sharing your experience with us and apologize for not meeting your expectations.
We hope you will give us a chance next time to prove that every guest is very important to us and we strive for every guest to relax and feel welcomed.
Hope to host you soon.
Best Regards,
10/10 – Hervorragend
Verifizierter Reisender
Mit einer Gruppe gereist, Mit der Familie gereist
30. Juli 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great room...amazing breakfadt in the heart of Kutaisi
Verifizierter Reisender
Aufenthalt von 1 Nacht im Juli 2019
Antwort von General Manager am 30. Juli 2019
Dear Guest,
Thank you very much for staying at Best Western Kutaisi. We are delighted that you enjoyed your stay and liked the hotel.
We are looking forward to hosting you soon.
Best Regards,
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist
19. Juli 2019
Location was great. Bathroom shower haf water overflowing. We were not given an option to change room.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Juli 2019
Antwort von General Manager am 19. Juli 2019
Dear Guest,
Let us express our gratitude towards you for your visit and sincere feedback about the hotel and its services. Your impression and experience is the most important part for us.
We apologize for the inconvenience with the bathroom.
Looking forward to welcoming you back soon.
With Best Regards,
8/10 – Gut
Gabriel
11. Juli 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gabriel
Aufenthalt von 1 Nacht im Juli 2019
Antwort von General Manager am 19. Juli 2019
Dear Gabriel,
We would like to thank you for your stay with us. We are happy you have enjoyed your visit to our hotel. Your feedback is extremely important to us. We strive to make each of your stays successful.
Looking forward to hosting you soon.
Best Regards,
10/10 – Hervorragend
Verifizierter Reisender
Mit einer Gruppe gereist
19. Juni 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room is clean and the receptioniat is very helpful
Verifizierter Reisender
Aufenthalt von 1 Nacht im Juni 2019
Antwort von General Manager am 9. Juli 2019
Dear Guest,
We would like to thank you for your stay with us. We are happy you have enjoyed your visit to our hotel. Your feedback is extremely important to us. We strive to make each of your stays successful.
Looking forward to hosting you soon.
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist
30. Mai 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good location and service. Would recommend to all
Verifizierter Reisender
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Shorena Uchaneishvili General Manager am 5. Juni 2019
Dear Guest,
Thank you very much for choosing Best Western Kutaisi for your stay and reviewing our hotel and services.
We are delighted that your stay was enjoyable.
Looking forward to hosting you soon again.
Best Regards,
10/10 – Hervorragend
christos
26. März 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
christos
Aufenthalt von 3 Nächten im März 2019
10/10 – Hervorragend
Verifizierter Reisender
11. März 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
立地が素晴らしい。中心部に歩いて行ける距離
Verifizierter Reisender
Aufenthalt von 1 Nacht im März 2019
Antwort von Shorena Uchaneishvili General Manager am 17. März 2019
Dear Guest,
Thank you very much for choosing our hotel while traveling to Kutaisi. We are very happy that you liked the hotel especially the location.
Looking forward to host you soon.
Best Regards
8/10 – Gut
Verifizierter Reisender
29. Jan. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient for staying after arriving at Kutaisi airport. There is a lot of construction around the hotel, but the inside of the hotel is a clean and comfortable oasis. Helpful staff.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Shorena Uchaneishvili General Manager am 30. Jan. 2019
Dear Guest,
First of all, thank you very much for choosing Hotel Best Western Kutaisi while traveling to Kutaisi. We are delighted to hear that you enjoyed your stay.
We are looking forward to host you soon.
Best Wishes,
10/10 – Hervorragend
Verifizierter Reisender
5. Jan. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
è senz'altro uno dei migliori alberghi in cui siamo stati, ottima posizione, ambienti raffinati ma mai pesanti, per tutti le lampade di Tom Dixon, personale gentilissimo, con inglese perfetto, fantastica terrazza sia coperta che scoperta, ottima colazione con standard (alto) europeo
Verifizierter Reisender
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Shorena Uchaneishvili General Manager am 9. Jan. 2019
Dear Guest,
Thank you very much for your kind review. We are delighted that you enjoyed your stay. We hope to see you soon.
Best Wishes,
10/10 – Hervorragend
Marie
3. Jan. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The reception woman, Zhana was extremely nice and helpfull
Marie
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Shorena Uchaneishvili General Manager am 9. Jan. 2019
Dear Marie,
First of all, thank you very much for choosing hotel Best Western Kutaisi for your stay in Kutaisi. We are glad to hear that you enjoyed your stay. Please rest assured that we will pass you thankful words to Zhana.
Looking forward to host you again.
10/10 – Hervorragend
Martin
20. Dez. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great start to our trip
There was a little confusion over the booking but this was sorted out. The staff were very helpful and the hotel exceeded my expectations. Great location and a nice bar restaurant on the top floor.
Martin
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Shorena Uchaneishvili General Manager am 3. Jan. 2019
Dear Martin,
Thank you very much for choosing our hotel while traveling to Kutaisi. We are delighted that your visit was joyful and the hotel even exceded your expectations.
Looking forward to host you soon.
Best Wishes,
10/10 – Hervorragend
Alexander
10. Dez. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Очень хороший,чистый,новый отель!
Однозначно лучший в Кутаиси
Alexander
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Shorena Uchaneishvili General Manager am 3. Jan. 2019
Уважаемый Александр,
Спасибо Вам большое за Ваш теплый отзыв о нашей гостинице.
Надеемся на Ваш очередной визит к нам.
С уважением,
10/10 – Hervorragend
Piotr
23. Nov. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommend!
Very nice hotel with stunning rooftop restaurant / bar walking distance from the city center. Room was very spacious and the hotel staff extremely friendly. Wish the rooftop restaurant had greater choice of local cuisine.
Piotr
Aufenthalt von 1 Nacht im November 2018
Antwort von Shorena Uchaneishvili General Manager am 29. Nov. 2018
Dear Piotr,
First of all thank you for choosing our hotel and staying with us. We are extremely happy that your visit was perfect. We appreciate you sharing your experience with us. We will do our best you to enjoy your next visit the same way.
Best Wishes,
8/10 – Gut
NADINE
19. Nov. 2018
Despite the time (3am), staff were very welcoming and helpful and this continued throughout our stay. The hotel is modern and clean, breakfast is very nice. if you want to have a quiet room, better not to stay the the front.
NADINE
Aufenthalt von 4 Nächten im November 2018
Antwort von Shorena Uchaneishvili General Manager am 29. Nov. 2018
Dear Nadine,
Thank you very much for choosing our hotel for your stay in Kutaisi. We are very glad you liked the hotel and it's services.
Looking forward to welcome you soon.
Best Wishes
10/10 – Hervorragend
TT
8. Nov. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best hotel in Kutaisi ...Bravooooo.... We will be back ❤️
TT
Aufenthalt von 6 Nächten im Oktober 2018
Antwort von Shorena Uchaneishvili General Manager am 29. Nov. 2018
Dear TT,
Thank you very much for your lovely words.
Hope to welcome you soon.
Warmest Wishes,
8/10 – Gut
Marta
8. Nov. 2018
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Se abbassano la temperatura nelle stanze perfetto!
L'albergo è comodissimo come posizione.. le stanze sono abbastanza grandi ed alcune hanno una vista molto bella sul fiume, ma la temperatura delle stanze esageratamente alta.. il personale è molto gentile, ma può migliorare: ho chiesto ad un assistente in reception di abbassare la temperatura delle stanza e una crema corpo e mi ha detto che avrebbe provveduto di lì a breve e non lo ha fatto. Il bar ristorante sul tetto merita!
Marta
Aufenthalt von 3 Nächten im November 2018
Antwort von Shorena Uchaneishvili General Manager am 29. Nov. 2018
Dear Marta,
Thank you so much for the great review of our hotel and high marks for our facilities and services!
We are very pleased to hear you enjoyed your stay with us.
Looking forward to host you again.
Regards,
10/10 – Hervorragend
David
3. Nov. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel!
A lovely hotel with great staff that are a credit to the Hotel. Lovely modern comfortable rooms and great views of the river from the higher floors rooms. Superb restaurant on the rooftop sixth floor very reasonably priced with great service also. This hotel is ideally situated just across the foot bridge and only a few minutes walk from the center of town.
Well recommended and will be returning ! Special mention to reception staff Lana & Zura for whom nothing was too much trouble.
David
Aufenthalt von 4 Nächten im Oktober 2018
Antwort von Shorena Uchaneishvili General Manager am 29. Nov. 2018
Dear David,
Thank you so much for your review of our hotel and the highest scores for the product and services. And, a special gratitude for pointing out what you have liked the most - hotel location, friendliness and attentiveness of our employees. We have made sure that Lana and Zura from the reception hear your lovely words and get the deserved praise for the job well done.
We are very pleased to hear you enjoyed your stay with us. It's something our employees take a great pride in, so we value your feedback.
We hope you will visit us again soon and look forward to welcome you back!
8/10 – Gut
Ahad
28. Okt. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ahad
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Shorena Uchaneishvili General Manager am 29. Nov. 2018
DEar Ahad,
We would like to thank you for your stay with us. We are happy you have enjoyed your visit at our hotel. Your feedback is extremely important for us. We strive to make each of your stays successful.
Looking forward to hosting you soon.
8/10 – Gut
DORIT
29. Sept. 2018
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
DORIT
Aufenthalt von 2 Nächten im September 2018
Antwort von Shorena Uchanieshvili General Manager am 1. Okt. 2018
Dear DORIT,
First of all thank you for choosing our hotel and staying with us. Extremely happy your visit was perfect. We appreciate you sharing your experience with us. Will do our best you to enjoy your next visit in the best way.
Best Wishes,
6/10 – Okay
worldtraveller, Vancouver
28. Sept. 2018
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Would Not Recommend
We were upgraded when we complained about the original room we were given. Front desk staff was helpful.The suite was spacious but that was the only good thing. Housekeeping did a terrible job. There were ants on tables. Food scraps on sofa. And the wifi is so slow in the room. The roof top restaurant service was so so. The only good thing is location but the white bridge outside was closed for renovation and we had to make a detour to cross the river into old town,
worldtraveller
Aufenthalt von 1 Nacht im September 2018
Antwort von Shorena Uchaneishvili General Manager am 1. Okt. 2018
Dear worldtraveller,
We take our guests’ feedback very seriously and I can guarantee you that we have already taken the necessary actions to improve the Housekeeping Service.
Thank you very much for this review, I will certainly share it with the team.
We hope you will visit us again soon and looking forward to welcome you again!
10/10 – Hervorragend
Moira
8. Sept. 2018
Good modern hotel Kutaisi
Good modern hotel in Kutaisi. Close to the centre. Friendly service. Breakfast buffet quite good. Only criticism was the internal air conditioning was very noisy and seemed impossible to turnoff.
Moira
Aufenthalt von 1 Nacht im August 2018
Antwort von Shorena Uchaneishvili General Manager am 1. Okt. 2018
Dear Moira,
First of all thank you for choosing our hotel and staying with us. We are extremely happy that your visit was perfect. We appreciate you sharing your experience with us. We will do our best you to enjoy your next visit the same way.
Best Regards,