Finde Kumasi City Mall Hotels

„Overall, we had a pleasant stay. The property was clean, the location was excellent, and the host was lovely and welcoming. The main drawback was the poor Wi-Fi, which made it difficult to stay connected at times. Paying attention to a few small details would make the experience even better—for example, providing additional towels in the rooms without having to ask and ensuring the bed linens are of a high quality and well maintained. With these minor improvements, this would be an excellent ...

„It's okay Frank was very helpful and I thank him personally“

„My stay was excellent. From the moment I arrived to the moment I checked out, everything was seamless — thanks in large part to the amazing front desk manager, Eunice. Eunice is truly a gem. Her warm smile, welcoming attitude, and genuine dedication to making guests feel comfortable set the tone for my entire stay. She handled my check-in with outstanding professionalism, ensuring I had everything I needed and answering all my questions with patience and clarity. Throughout my stay, she ...

„Clean room, staff awesome and business-friendly.“

„This is a great place for personal and family travels “

„It's a gorgeous place, the pool is a great addition and refreshing. The breakfast was served hot and on schedule. The housekeeping is lacking, bathroom fixtures wasn't secured to the walls (usable) and toilet stains. The dining room carpet was infested with ants and small insects. Still one of the best places in Kumasi and golfer friendly- 5 mins to the golf course.“

„Sehr große Zimmer und ein gutes Preis/ Leistungsverhältniss “

„It wasn’t terrible, but the hotel is a bit far from the city center. The staff were attentive and well-intentioned. However, the breakfast was very poor. For six days, we kept eating omelet and bread. There were no slippers, tea, or coffee in the rooms—only a kettle. I honestly don’t understand what the kettle is for without tea or coffee. There was no shampoo in the bathroom either. The worst part was the constant noise coming from the water pump in the garden, which disturbed us all the time. ...

„1. Very helpful staff except for 1x (Emma) who may have issues with integrity. Other staff very helpful such as Paul and Porshia and others from the front desk. 2. Pool may need cleaning more frequently. 3. Food ordered from on-site restaurant takes a while to get prepared. 4. Lawrence is a great driver. Punctual. May need to work on being accessible through his cell phone though. 5. Any room related issues reported to concierge is addressed promptly. Overall, great stay. Welcoming staff. ...

„Clean comfortable room, good wifi. Great location, walking distance to lots of good restaurants.“

„Their water was polluted. As I turned on the water in the morning, at first the color was black with pure grime. Later on it turned brown. The staff failed to fix this problem in a timely fashion and I couldn’t shower the entire day. I ended up checking out to find a different hotel. Momo’s while acknowledging the problem has nonetheless refused to refund my payment. Momo’s staff were also deceptive. First they told me I owed dinner bill from the night I arrived and they would issue a refund ...

„I declined sleeping at this premise because the room was full of molds so i requested for a different room but the Agent declined “

„Clean room. Amenities not good. Almost non existent services. Internet extremely poor. Does not operate like a hotel. I cannot blame the staff. It appears staff have not been trained. Not good value for money“