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Bewertungen von Le Palais Hotel

3.5 out of 5
Le Palais Hotel
Moo 6, Haad Rin Nai, Ko Pha-ngan, Surat Thani

Bewertungen

7,6

Gut

9 von insgesamt 20 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 20 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 20 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 20 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 20 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

6,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr entspannte Tage auf Ko Phangan
Das Hotel ist wirklich mal etwas anders, im positiven Sinne. Der gesamte Hotelkomplex liegt im Grünen, auf einer Hanglage und ist gestaltet wie die Tempelanlagen in Angkor. Das Personal ist freundlich, die Zimmer sauber und als tägliches Workout hat man sehr viele Treppenstufen die zu bewältigen sind. Dazu kommen noch sehr schön gestaltete Pools und ein Strandabschnitt welcher nahezu verlassen ist und man dort herrlich ausspannen kann. Wir würden das Hotel jederzeit wieder buchen.
Aufenthalt von 5 Nächten im Januar 2020

4/10 – Schlecht

Paul

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Smelly Rooms!
Hotel ungepflegt bis heruntergekommen. Auf dem Zimmer Geruch nach feuchter Fäule und Schimmelpilz, für einen Allergiker wie mich, Gesundheitsgefährdend!
Aufenthalt von 2 Nächten im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really lovely and unike place. Really a castle or a old temple. A sightseeing in its self. Alot of nice workers, very friendly. But they did say thay had roomservice and when we tried to order roomservice they were not very accomodating and told us to come down to the resturant. And not helpful with either taxi or if you needed other things like sigaretts.
Aufenthalt von 3 Nächten im März 2020

10/10 – Hervorragend

CAGIL

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
So clean rooms, stafs were so helpful and they put as near ferry via taxi.
Aufenthalt von 1 Nacht im März 2020

4/10 – Schlecht

Marie, Canada

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is run down and needs some upgrades. Breakfast was ok. Not enough info on their shuttle service to/from pier. I am sure there are better hotel choices fir the price.
Aufenthalt von 1 Nacht im Februar 2020

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 3 Nächten im Februar 2020

4/10 – Schlecht

Tiffany, Canada

Mit dem Partner gereist
Gut: Personal & Service
We must admit we were quite disappointed in our stay. The hotel architecture is beautiful and breathtaking & staff were super accommodating and friendly. However we did not sleep for 2 full nights ranging from a number of concerns. In Room A17 there were 2 cockroaches in the shower and a lizard in the planter above the bed. We called twice to front desk and they were quick to send someone down. The second attempt at 4 AM they were finally able to kill and remove the cockroaches. The guy they sent into our room admitted it could be from the holes in the walls/concrete-which made it difficult to sleep knowing that there could be more. The lizard making noises throughout the night didn’t help either. The water in room A17 does not work properly and comes out FAR too hot or too cold with no in between. We were not able to shower properly. The mattresses -as stated in other reviews- are hard and not comfy. The third night we requested a second room which was much better, the water worked and there were no bugs. However the A/C did not work. On the remote it showed 15 but the room temperature stayed at 27 degrees throughout the night. This was the third night we didn’t sleep well at all. After paying $16,000 THB, we feel like this stay was not worth the money, unfortunately. We are not the type of people to ever complain and understand the climate/location of the property being prone to lots of insects is hard to prevent. Hope this helps while booking!
Aufenthalt von 3 Nächten im Februar 2020

6/10 – Okay

Ben, Chicago

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was really unique and allows for some very beautiful views. The different pools were a nice surprise though the upper location has seen better days. The room was spacious and featured nice but expected amenities. We had a gorgeous view of the gulf. The restaurant was delicious and fairly priced. Biggest complaint was with the bed. Our room had an extremely hard and uncomfortable bed. Neither myself nor my boyfriend had a great night of sleep because of it. Additionally certain parts of the resort felt a little unkempt. There weren’t a lot of other guests so it had an empty/deserted feel which I found a bit unsettling, though might be ideal for others. Definitely a quieter resort on an island known for its parties.
Aufenthalt von 2 Nächten im Februar 2020

2/10 – Ungenügend

Bradley

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Superficially Beautiful, but lacks Comfort/Service
This was the most disappointing accommodation I stayed at in Thailand. Superficially the hotel grounds look spectacular, but many of the hotel rooms are located directly beneath the reception and common area and I could constantly hear stomping around of people above my room at all hours of the day. I could also hear a baby crying in the next door room almost as if it was in the same room as me. On my second day I called reception to request a room change since I had no peace or comfort in this type of room. The woman told me she would call me back after checking availability, but she never did. I waited in the room for nearly two hours for a response. The service from the restaurant wasn't any better. The menu was very basic (pizzas, sandwiches, and a few Thai options) but I didn't want to go out on my second night so I ordered in. The woman who delivered showed up coughing all over my tray of food and the food tasted very badly. Then the next day my stomach became sick and I had food poisoning for the next 3-4 days. I couldn't believe the amount I paid for this hotel in relation to the quality received. Big mistake. Hotel was also much further from the Haad Rin town than I had thought, turning out to be a 15-20min walk.
Aufenthalt von 2 Nächten im Januar 2020

8/10 – Gut

JMG, FRANCE

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Propreté moyenne dans la salle de bain il y avait des cafards
Aufenthalt von 4 Nächten im Januar 2020
Antwort von Le Palais Family am 12. Feb. 2020
Thank you very much for your time to review us, we are very sorry to hear that. We will improve our hotel and wait for your next staying with us.

10/10 – Hervorragend

Daria

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2019
Antwort von Bo am 24. Nov. 2019
Thank you very much for your time to review us, we hope to see you again next time.

10/10 – Hervorragend

Mauro, Monza

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Struttura in style unico da visitare almeno una volta nella vita, purtroppo avrebbe bisogno un po più di manutenzione, inoltre essendo costruita su una scogliera ha delle scale ripidissime e molto strette che obbligano una sfaticata anche solo per raggiungere il ristorante
Aufenthalt von 3 Nächten im August 2019
Antwort von Bo am 13. Sept. 2019
Thank you very much for your time to review us, we will improve our hotel for your next staying with us.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They should have a pool bar or something at the upper pool. It seems quiet in the day time after breakfast but the view is everything and we love our room. Overall good stay.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Bo am 9. März 2019
Thank you very much for staying with us, we will improve our hotel for your next stay. We hope to see you again.

8/10 – Gut

MickeyB, Cotswolds

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were well aware of the number of steps involved in staying here so that was no surprise. We were disappointed with the 2 lower pools by the beach, one appeared stagnant with no apparent incoming water and the lower one was empty and contained rubbish and debris. Good service and food in the restaurant. Complimentary transfers to the ferry appreciated.
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Bo am 9. März 2019
We wish you will come back to stay at our hotel again, thank you very much for staying with us. We are waiting for meeting you again.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im November 2018
Antwort von arnel am 21. Nov. 2018
Thank you Very much

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von arnel am 6. Nov. 2018
Thank you for staying with us

6/10 – Okay

Yoel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Magnificient architacture but nothing more
We stayed there for 3 nights. The whole hotel including the rooms is designed like a Thai temple. Staying there is quite an experience. We can recomend staying there for at least one night. However, the functionality of the design is not good. And they havn't quite finished building the place. The access to the beach is not convinient at all. The whole place is built on the side of the mountain. What will give you a great view from the room. But a steep way to breakfast or to the sea. The pool is cold and there is no pool house for towels etc. There is no beach/pool bar and the way to the resturant is long and steep. The pool is not that clean either. Breakfast - it's just not good! And we tried 4 different dishes. It seems that they use very cheap products. The staff is nice, but not that professional. When taking into considiration it's not a cheap hotel, the resturant should be much much better. Also for these price, buffet is more suitable. For now it's like eating in bad resturant in Haad Rin. The room was cleaned every day. The towels and sheets were also changed. What was very nice. They should just remeber to renew the soap, shampo etc. The staff is super nice and helpfull. They supply transfer from the pier - Which is also super nice. The hotel is not secluded. But it's location is not ideal for finding a place to eat/drink nearby. It's like 20 minutes walk from the main Haad Rin beach. Besides that, there is nothing to do near
Aufenthalt von 3 Nächten im September 2018
Antwort von arnel am 26. Sept. 2018
Thank you very much for staying with us

8/10 – Gut

am, 東京

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
素敵な建物と親切なスタッフ
宿泊客じゃない人が見学に訪れるほど、凝った外観のホテルです。アンコールワットをモチーフにしているのでしょうか？ 客室は清潔でテラスも広く、快適に過ごせました。 スタッフはとても親切で、英語も通じます。23時〜6時ごろまでフロントが空いてないのが少し残念です。 ハード・リンまでは車で10分ほど。道路はアップダウンが激しいので、歩いてはいけまけん。 ビーチ沿いは平らなので、散歩がてらハードリンまで歩くことは可能です。30分くらいかかったかな…？
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von Le Palais Team am 17. Feb. 2018
Thank you very much for your review. The road in Koh Phangan and especially in Haad Rin is a mountain road which is very difficult to walk in. As you said, it is true that walking to Haad Rin through the beach will take 30 minutes. However if you don't want to walk, there are several bus-taxi on the road and you just have to make a sign to take them. Thanks again and see you soon.

10/10 – Hervorragend

A, Chicago, IL

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Close to the town. Beautiful hotel.
Hotel is a 15 minute walk to the town center. Great location for Full Moon Party. You can always grab a truck (taxi) on the way to and from for about 100baht. Pool could have been cleaner but the hotel itself is beautiful. The restaurant serves inexpensive food and can deliver to your room if you’re too hungover after a party. Totally recommend this place
Aufenthalt von 2 Nächten im Januar 2018
Antwort von Senda am 8. Apr. 2018
Dear Guest, Thank you for your recent stay with us and sharing your experienced at Le Palais Hotel. Indeed, it is our great pleasure to serve you at the hotel. We are delighted to read your highlights about the hotel. We do apologized and we have taken note of your comments regarding the swimming pool. As the construction of the hotel was for 10 years we have to continue upgrading and renovating the physical aspects of the resort. We do hope to look forward to have you as our regular guest in the future. Again, thank you very much. Sincere Regards, Rosenda Macayan

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely hilltop castle
Great place close to Haad Rin beach but far enough for a relaxing getaway
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von Senda am 11. Jan. 2018
Dear Guest, Thank you for taking the time to share your feedback. We are happy to hear you have liked the architectural design of the hotel inspired from the Angkor Wat and its location. And we are delighted to know that you were relax during your stay. Thank you once again for your feedback. Our team are looking forward to welcoming you back again at Le Palais Hotel in the near future. Sincere Regards, Rosenda Macayan