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Bewertungen von Kettering Park Hotel & Spa

4 out of 5
Kettering Park Hotel & Spa
Kettering Park Hotel, Kettering, England

Bewertungen

8,8

Hervorragend

373 von insgesamt 735 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
261 von insgesamt 735 Gästebewertungen haben eine Bewertung von 8 - Gut" "
66 von insgesamt 735 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 735 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 735 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,8/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nur zu empfehlen.
Sehr gutes Essen, nettes Team, gute Verkehrsanbindung. Wir kommen wieder.
Antwort von GM am 27. Juni 2016
Thank you for your feedback

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Ruhiges komfortables Hotel
Kurzaufenthalt 4 Tage, gutes Essen, ruhig, gute Verkerhsanbindung.

10/10 – Hervorragend

Gillian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von SL am 25. Apr. 2024
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in easy and friendly. Breakfast, out of this World.
Aufenthalt von 2 Nächten im März 2024
Antwort von SL am 25. Apr. 2024
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.

2/10 – Ungenügend

LEE

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von SL am 29. Feb. 2024
Please accept my apologies for the unsatisfactory experience you had on your recent visit to us. This is not typical of the service we strive so hard to deliver to all our guests. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Hervorragend

Troy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von SL am 29. Feb. 2024
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic Spa and Hotel
Had a fantastic weekend break with my wife for a birthday celebration. Lovely meal in the restaurant on the first night. Spa is great to relax. Would definitely recommend.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von SL am 31. Jan. 2024
Thank youf or your lovely review after your weekend with us. We hope you had a great birthday and hope to see you both again soon

10/10 – Hervorragend

antony Alan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly Hotel with good service. Fantastic
Fantastic hotel All the staff was fantastic Had a lovely room . Had food at the bar was very nice. I must say the breakfast in the morning was very nice and staff fantastic!!! 5#
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SL am 31. Jan. 2024
Thank you so much for your wonderful review. It is nice to hear that you enjoyed everything so much and that the team look after you so well

8/10 – Gut

Nicola Lyn

Aufenthalt von 1 Nacht im Januar 2024
Antwort von SL am 31. Jan. 2024
Thank you for your kind rating. We hope we can welcome you back again soon

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love Kettering Park
Great stay as always
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SL am 31. Jan. 2024
Thank you for staying with us again and we are so glad it was as good as previous stays

10/10 – Hervorragend

Katie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SL am 31. Jan. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 – Hervorragend

Nicola

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von SL am 31. Dez. 2023
Thank you for your wonderful review. I hope we can welcome you back again soon

6/10 – Okay

Kate

Geschäftlich gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
A disappointing 4 star experience.
Was disappointed that our bedroom and bathroom were unheated when we arrived at 7pm and we sat in our coats for 20 minutes whilst reception reset the heating. I found the automatic bedroom temperature overnight insufficient. I would have prefered the heated towel radiator to be functioning to dry our wet bath towels and heat the area. I would be reticent to stay again. It is maybe different in the summer? I didn't dine so can't comment. My husband used the Spa and enjoyed the facilities.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von SL am 31. Dez. 2023
Thank you for taking the time to share your feedback and I am dissapointed to hear that it was not a great experience. We work hard to deliver a great stay and I am sorry you didn't feel comfortable on this stay.

8/10 – Gut

Jason

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
We go here once a year so are familiar with the hotel, staff and overall facilities. It was a bit disappointing tho hot tub was out of order in the morning as we always pay extra to use the spa and this is the only facility apart from the pool we use. Overall nice relaxing stey though.
Aufenthalt von 1 Nacht im November 2023
Antwort von SL am 31. Dez. 2023
Thank you for your review and I am sorry that we had an unscheduled maintenance work on our jacuzzi on the morning of your stay. I hope you will chose to stay with us again as you know from your previous stays that the guest experience is important to us

8/10 – Gut

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
OK for one night stay but as regular guest starting to look tired.
Aufenthalt von 1 Nacht im November 2023
Antwort von SL am 31. Dez. 2023
Thank you for taking the time to leave us your feedback.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von SL am 26. Nov. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von SL am 26. Nov. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von SL am 29. Okt. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon.

10/10 – Hervorragend

Cathryn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel great location, great room
Can’t fault this place. Room is great - gorgeous pillows! Great to see trying to make efforts to reduce single use milk plastics - it was a little tough to find the milk dispenser though as I couldn’t find one on my floor - but minor issue. Restaurant in the morning was a little chaotic - quite a queue to get in and then issued getting my order to go thru, then 2 portions of the same thing came I get you make to order ti reduce food waste on the buffet but you jeee to have a simpler menu to reduce the time the host has to spend to explain the menu and want is included and what you have to pay extra for - it just makes you have a queue at the entrance!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von SL am 29. Okt. 2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit

8/10 – Gut

IAN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 2 Nächten im September 2023
Antwort von SL am 27. Sept. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 – Okay

Jacqui

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von SL am 27. Sept. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Darrel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von SL am 30. Aug. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Margaret Elizabeth

Aufenthalt von 1 Nacht im Juli 2023
Antwort von SL am 30. Aug. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Kettering Hotel
A perfectly situated excellent and comfortable hotel in Kettering with great rooms serving excellent food.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von SL am 26. Juli 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Scott

Aufenthalt von 1 Nacht im Juli 2023
Antwort von SL am 26. Juli 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

8/10 – Gut

Jane

Aufenthalt von 2 Nächten im Juli 2023
Antwort von SL am 26. Juli 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Juni 2023
Antwort von SL am 26. Juli 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Hannah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
If you want to have a relaxing time, this is the place to go! Lovely staff, very friendly and helpful
Aufenthalt von 2 Nächten im Juni 2023
Antwort von SL am 20. Juni 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 – Hervorragend

Penelope, Austin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von SL am 20. Juni 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 – Hervorragend

heather

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cannot fault this hotel everything was just right
Amazing hotel so many touches to detail whatever was needed was there. Staff went out of their way to help the bed linen was super great choice of pillows unlimited milk and water from the dispensers at the end of the corridor from Daisy the cow and a water filter machine. Comfortable sofa and chair at the table/desk just could not wish for more the towels in the bathroom were lovely. Dining and breakfast were excellent.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von SL am 26. Mai 2023
It was lovely to read your comments about your visit. Thank you so much for letting us know about your stay. All guest feedback is important to us, and we do share it with all the team each week as it helps us to recognise great work and continue to improve our service. It would be our pleasure to welcome you back again

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von SL am 26. Mai 2023
Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 – Hervorragend

Khaila

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Very reasonable
Was more to do with what I was paying for and different members of staff was saying different things because I asked does the extra cost your charging me does that include my breakfast dinner also spa pass it’s just I dunno why to say then on last day of checking out being asked to pay for my breakfast after being told that was paid for, for the 2 nights I was staying and also being accused of smoking in your hotel room too found that a bit of an insult too concidering I don’t smoke indoors at home. But other that I did enjoy my stay 🙂
Aufenthalt von 2 Nächten im Mai 2023
Antwort von SL am 26. Mai 2023
Thank you taking the time to let me know about your stay. It was good to read that most of your comments were positive, however I am sorry that some aspects did impact your overall experience. We do review all comments each week with the team and we will work on the points you have raised in the coming weeks to make sure that we continue to improve in this area. I do hope that you would still choose to stay with us on a future visit

10/10 – Hervorragend

Yuk Foon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Old style property
Aufenthalt von 1 Nacht im April 2023
Antwort von SL am 26. Mai 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von SL am 26. Mai 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great getaway and the staff could not have been more helpful (especially the front desk staff, thank you!!) Are in the bar which was quiet and cosy. Good food too. Pool area was very busy due to some wedding parties that were there, but still not ridiculously overcrowded. Also, considering there were weddings going on on property, didn’t hear any of the noise. Would definitely stay again! Thank you for a great stay.
Aufenthalt von 1 Nacht im April 2023
Antwort von SL am 29. Apr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Greg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We have stayed at the hotel 3 times now and each visit the staff have excelled in customer service throughout the hotel!
Aufenthalt von 1 Nacht im April 2023
Antwort von SL am 29. Apr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Dan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von SL am 29. Apr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von SL am 29. Apr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

2/10 – Ungenügend

Jamie

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im April 2023
Antwort von SL am 29. Apr. 2023
Thank you for taking the time to rate your recent stay with us and I am sorry to read that it wasn’t the most positive one. Whilst I wish you had a better experience; I do help you return one day so that we can give you the great hotel experience that so many of our guests have grown so fond of.

8/10 – Gut

Princess, London

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed at this hotel for four nights. It was my second time staying and my experience was a pleasant as the first. The room was clean and well furnished. I had an issue with hairs on the duvet and bed sheet that weren’t mine but after addressing this, it was rectified. The added fridge amenity definitely served it’s purpose. The bathroom was clean and well stocked with towels and toiletries. A personal preference for improvement would be adding a handheld shower head. There was ample wardrobe space and an ironing board and iron was provided too, which was great. One difference from my last visit 5 years ago was how they provide milk and water - through a refillable jar which is very eco-friendly. Breakfast is a bit on the pricey side for what is provided however it is delicious. I had the room service breakfast option and the dine in option - both were good experiences however, with the room service option we received cold toast which I couldn’t eat. There is ample free parking space at the hotel and although the car park was always packed during my stay, I never not had parking. A visitor - the hotel cat - decided to climb through our window which left us all screaming in shock. So I suggest not leaving your windows open if you don’t like cats. Overall, a lovely experience and would definitely recommend staying here.
Aufenthalt von 5 Nächten im März 2023
Antwort von SL am 29. Apr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us and I am sorry that you were visited by our resident cat Oscar. I do hope we will have the opportunity to welcome you back again soon

10/10 – Hervorragend

Wilma

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2023
Antwort von SL am 29. Apr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 – Okay

Mark

Aufenthalt von 1 Nacht im März 2023
Antwort von SL am 29. Apr. 2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.

8/10 – Gut

Yoshifumi

Aufenthalt von 3 Nächten im März 2023
Antwort von SL am 29. Apr. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon.

10/10 – Hervorragend

Giuseppe Francesco

Aufenthalt von 1 Nacht im März 2023
Antwort von SL am 29. Apr. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon

6/10 – Okay

Yoshifumi

Geschäftlich gereist
Aufenthalt von 3 Nächten im März 2023
Antwort von SL am 29. Apr. 2023
Thank you for leaving this feedback for us – I am disappointed that it is not more positive. This is not typical of the service we strive so hard to deliver to all our guests. I hope we can welcome you back for the great hotel experience that so many of our guests have grown so fond of.

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean, comfy and quiet shower/bath was good the building had a lot of character , very good value and we had a very pleasant stay and undoubtedly will stay again in the future
Aufenthalt von 1 Nacht im Februar 2023
Antwort von SL am 28. Feb. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit
Fine, but disappointing spa and gym barrier
Really disappointingly, and with no reference here, you can only use the spa and gym facilities if you book directly with the hotel, otherwise it is a £10 fee. Really disappointed to learn that when turning up for a late night swim after working all day. Unprofessional to not make that clear here.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von SL am 28. Feb. 2023
Thank you for taking the time to let us have your feedback, please accept my apologies for any inconvenience caused. The spa access fee is stated in our conditions and I am sorry you missed this. I am pleased to hear in general you enjoyed your stay and hopefully we will have the opportunity to welcome you back in the not-too-distant future.

10/10 – Hervorragend

Jake

Aufenthalt von 1 Nacht im Februar 2023
Antwort von SL am 28. Feb. 2023
Thank you very much for your feedback, I am delighted to hear you enjoyed your stay with us and we look forward to welcoming you back again soon

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im Januar 2023
Antwort von SL am 30. Jan. 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I’m so pleased to read that you enjoyed your stay with us. I do hope we will have the opportunity to welcome you back again soon