Executive-Suite, 1 King-Bett, Nichtraucher, Ausblick | Außenbereich
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Bewertungen von Castle Green Hotel In Kendal, BW Premier Collection

4 out of 5
Castle Green Hotel In Kendal, BW Premier Collection
Castle Green Lane, Kendal, England

Bewertungen

8,8

Hervorragend

263 von insgesamt 473 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
151 von insgesamt 473 Gästebewertungen haben eine Bewertung von 8 - Gut" "
42 von insgesamt 473 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 473 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 473 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Heinz

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Mittelklass-Hotel
Schön gelegenes Mittelklass-Hotel. Zu empfehlen. Gastro-Angebot mittelmässig. Sonst zu empfehlen,
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Robert Glashan am 11. Okt. 2023
Vielen Dank für Ihre Bewertung und wir hoffen, Sie wiederzusehenMit freundlichen GrüßeRobert GlashanHauptgeschäftsführer

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018

10/10 – Hervorragend

Terence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel, located just outside of Kendal, 20 minute walk to town. Fantastic breakfast and great service
Aufenthalt von 1 Nacht im März 2024
Antwort von Robert Glashan am 4. Apr. 2024
Many thanks for your review and we hope to welcome you backKind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

millie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the staff were lovely and friendly, rooms were clean and spacious! would definitely recommend x
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Robert Glashan am 11. März 2024
Many thanks, Millie for your feedback and hope to see you again in 2024.Kind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Carlos

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Robert Glashan am 23. Feb. 2024
Hi Carlos,Delighted that you had a great time and hope to see you back with us in the near futureKind regardsRobert GlashanGeneral manager

8/10 – Gut

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Robert Glashan am 14. Feb. 2024
Thanks for your review and hope to see you againKind regardsRobert GlashanGeneral Manager

8/10 – Gut

Lewis

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Robert Glashan am 13. Feb. 2024
Many thanks for your review, Lewis and hope to welcome you back in '24Kind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good
It was wonderful can not thank em enough the room the view was brilliant
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Robert Glashan am 29. Jan. 2024
Delighted that you had a great time. Hope to see you againkind regardsRobert Glashan

6/10 – Okay

Diane

Mit dem Partner gereist
Gut: Personal & Service
Staff were friendly & helpful. Food at the hotel and on site pub was excellent. The hotel location is good with the town centre around 30 minutes walk. The pool area was uninspiring and access was limited. There was no availability for spa treatments during our stay. The room wasn’t cleaned properly. The lack of decent toiletries was disappointing and not what we expected in a 4 star hotel.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Robert Glashan am 1. Jan. 2024
Many thanks, Diane, for your feedback which is greatly appreciated. Next time you visit, please go online and organise your treatment to avoid disappointment. We have 4 treatment rooms so booking is sensible. As part of our sustainability plan, we are moving, in early January, to large bottles of toiletries. Hopefully these will be more to your liking. Kind regardsRobert Glashan General manager

10/10 – Hervorragend

Una

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely location and good quality hotel with very friendly staff. Would revisit this hotel if we return to Kendal. A very minor negative was the tiny bottle of shower gel supplied for two guests. We ended up buying some elsewhere. But that really was the only negative in a five day stay.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Robert Glashan am 28. Dez. 2023
Many thanks for your review and delighted that you had a great time. As part of our sustainability plan, we reducing our dependency on single use plastic and moving to large wall mounted bottles of shower and body gel in the New Year.We look forward to seeing you again in 2024.Kind regardsRobert GlashanGeneral manager

8/10 – Gut

Gareth

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Robert Glashan am 22. Dez. 2023
Many thanks for your feedback and hope to see you again in 2024kind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Janet

Aufenthalt von 1 Nacht im November 2023
Antwort von Robert Glashan am 22. Dez. 2023
Many thanks for your feedback and hope to see you again in 2024kind regardsRobert GlashanGeneral Manager

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Beautiful hotel and fantastic staff, unfortunately the Pub and Restaurant Annabelle on the hotel grounds ( not the main hotel) is very expensive and the food is way below standard and I was gobsmacked with the packaged onions £4-50 and pepper sauce
Aufenthalt von 1 Nacht im November 2023
Antwort von Robert Glashan am 24. Nov. 2023
Thanks for your review. I'm afraid everything costs these days. If we made a loss, we would go out of business. Hope to see you againkind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Darren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Robert Glashan am 24. Nov. 2023
Thanks for your review. Hope to see you againkind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Colin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Robert Glashan am 10. Nov. 2023
We are delighted that you enjoyed your stay and hope you will returnKind regardsRobert GlashanGeneral manager

8/10 – Gut

Alex

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a lovely stay, the only thing I can bring up is it was like being at a night club being directly above the gym with the loud music.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Robert Glashan am 6. Nov. 2023
Many thanks for your feedback Alex and apologies for the noiseHope to see you againKind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

Adrian

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Robert Glashan am 24. Nov. 2023
Thanks for your review. Hope to see you againkind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Simon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very helpful & cheery staff, efficient & welcoming. Clean & tidy spacious room with a very comfortable bed.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Robert Glashan am 17. Okt. 2023
Many thanks for your feedbackKind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Karen

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Robert Glashan am 17. Okt. 2023
Many thanks for your feedbackKind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

Jill

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel and wonderfully friendly, accommodating staff. Delicious food, great bar and restaurant and pub next door. Convenient free parking right outside the door. Beautiful grounds. Beautiful large room with nice view. Would recommend this hotel highly.
Aufenthalt von 1 Nacht im September 2023
Antwort von Robert Glashan am 11. Okt. 2023
Many thanks for your review and we hope to have the pleasuring of looking after you againKind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

Chris

Aufenthalt von 1 Nacht im September 2023
Antwort von Robert Glashan am 11. Okt. 2023
Many thanks for your review and we hope you will return in the futureKind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

Edward

Aufenthalt von 1 Nacht im September 2023
Antwort von Robert Glashan am 11. Okt. 2023
Many thanks for your review and we look forward to welcoming you backKind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Robert Glashan am 4. Sept. 2023
Many thanks for your review and hope to see you againKind regardsRobert GlashanGeneral manager

8/10 – Gut

Helen

Aufenthalt von 1 Nacht im August 2023
Antwort von Robert Glashan am 11. Okt. 2023
Many thanks for your review and we hope you will return.Kind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

Robert

Aufenthalt von 2 Nächten im August 2023
Antwort von Robert Glashan am 26. Aug. 2023
Many thanks for your review and we are delighted that you enjoyed your stay with us. Hope to see you again.Kind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im August 2023
Antwort von Robert Glashan am 11. Okt. 2023
Many thanks for your review and we hope you will return in the futureKind regardsRobert GlashanGeneral manager

6/10 – Okay

Sarah

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Hotel is ok, not the most modern in decor of overall hotel or rooms or even swimming facilities. Breakfast was a bit poor, not enough crossaint or fresh fruit etc each day, once they run out that’s it. Our room wasn’t very clean, dirty bathroom vent we had to show them & therefore didn’t work. Was fixed quickly. Spoons in room looked like they’d been wiped clean & not new clean ones. Staff generally fine. Prob not somewhere to stay again. Area itself is nice & pretty.
Aufenthalt von 5 Nächten im August 2023
Antwort von Robert Glashan am 18. Aug. 2023
Thanks, Sarah, for your constructive feedback. Apologies for the disappointment. Plenty of fruit and croissants, perhaps we were refilling.I trust that you spoke to housekeeping to get the issues resolved. Our current yearly cleanliness score, according to our guests, is 93.5% so still room for improvement.Kind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

Joseph

Aufenthalt von 1 Nacht im August 2023
Antwort von Robert Glashan am 10. Aug. 2023
Thanks Joseph, hope to see you againKind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel with very polite and helpful staff.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Robert Glashan am 10. Aug. 2023
Many thanks for your review, William, and we hope to see you againKind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Beverley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel, spa and food.
The hotel was beautiful and I especially noticed how warm and friendly the staff were. We made use of the Green Room spa, and would highly recommend it. The Greenhouse restaurant was a wonderful experience, the food was a very high standard and delicious.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Robert Glashan am 25. Juli 2023
Many thanks for your review, Beverley and we hope to have the pleasure of welcoming you backKind regardsRobert GlashanGeneral Manager

8/10 – Gut

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel set in beautiful gardens. Perfect location for driving around the lakes and close enough to walk into Kendal town for the pubs.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Robert Glashan am 24. Juli 2023
Many thanks for your review and hope to see you againKind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Ranvinder

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Robert Glashan am 12. Juli 2023
Many thanks for your reviewKind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Suliman, Riyadh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were super helpful through our several days stay. .
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Robert Glashan am 10. Juli 2023
Many thanks for your feedback and come and see us againKind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Had a lovely stay staff were very friendly and helpful the room was nice and quiet the breakfast was wonderful
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Robert Glashan am 6. Juli 2023
Thanks for your review, Heather, much appreciated. We hope to welcoming you back soonKind regardsRobert GlashanGeneral Manager

8/10 – Gut

s

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
The hotel itself is beautiful my room was lovely staff were great especially the receptionist. However the hotel is not particularly friendly if you have health mobility issues. I got there after 8 so was in the overflow carpark which meant having to walk up a steep bank and then two flightsof stairs to get to the reception area dragging a case and lap top bag which was far from ideal and painful. Once in the hotel i was advised i was on second floor and there was no lift for my part at which point i could genuinely have cried at the thought of carrying my heavy case and lap top bag up another 2 flights of stairs. But the lovely receptionist could see i was struggling and she helped me carry my bags up and i was extremely grateful to her. So hotel is fab if your fit can get parked at the top outside reception and get a ground floor room if not its not so good.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Robert Glashan am 6. Juli 2023
Many thanks for your feedback. I would have hope that you could have parked at the entrance using your disability badge. Next time, let us know and we will secure you a space and a bedroom on the ground floor near receptionKind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

Joanne

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Robert Glashan am 5. Juli 2023
Many thanks for your review and we hope that you will return!Kind regardsRobert GlashanGeneral Manager

10/10 – Hervorragend

George

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lake District Hidden Gem
Lovely hotel with fantastic staff and great amenities. Will definitely be back!!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Robert Glashan am 5. Juli 2023
Thanks for your review and we look forward to welcoming you back.Kind regardsRobert GlashanGeneral manager

10/10 – Hervorragend

CHRISTINE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Robert Glashan am 5. Juli 2023
Many thanks for your recent review and apologies for the delay in responding. We very much hope that you will visit us again and look forward to welcoming you backKind regardsRobert GlashanGeneral manager

8/10 – Gut

Darren

Aufenthalt von 1 Nacht im April 2023

4/10 – Schlecht

Paul, CARLISLE

Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Jorge

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
El preu no correspon a les habitacions
La relació qualitat preu no es correspon a un hotel de 4 estrelles. L’habitació era petita i les finestres donaven a les instal·lacions tècniques de l’hotel, en canvi el preu corresponia a una suite. Necessites un vehicle per arribar a l’hotel. Els serveis de personal i especialment la cuina son excelents.
Aufenthalt von 1 Nacht im April 2023

6/10 – Okay

RONALD

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Denise

Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay
Great stay, we had a lovely room, quite a lot of space, very clean and comfortable beds. The staff were very friendly and helpful. The only downside was the meals, which were very expensive with small portions but there are a few lovely pubs nearby.
Aufenthalt von 3 Nächten im März 2023

10/10 – Hervorragend

Louise

Aufenthalt von 2 Nächten im März 2023

4/10 – Schlecht

John, Chipping Norton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was fine except for the meal we had on the first evening at the newly refurbished Alexanders pub restaurant which is part of the hotel. The artisan bread (£5.95) was stale which we sent back only to wait 10 minutes for it to be replaced (chef being clever?). This time of the 6 small pieces, only 4 were stale. However, before we had time to eat the replacement bread along came the main course (Seabass, tagliatelle and veg - £22.95). The Seabass was cooked well though very small. The tagliatelle was dry and lukewarm. The green veg (which weirdly was placed under the fish), was well cooked but totally without any seasoning. The young waiter was apologetic but clearly the place lacked professional supervision. We complained to reception who said they would inform management but heard nothing back.
Aufenthalt von 2 Nächten im März 2023

10/10 – Hervorragend

Keith

Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Richard

Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
We stayed for 1 night while visiting Windermere. The hotel was great the only downside I can think of is the restaurant/bar was expensive and the menu “posh” for us. The staff are very helpful and the views are nice.
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Nicole

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023