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„Bueno“

„Sehr angenehm “

„Very friendly and helpful staff. Facility with a lot of flair and atmosphere. Beautiful garden. Activities on offer are scarce for a hotel of this standard.“

„Todo muy bien “

„Top Lage, sehr freundliches & hilfsbereites Personal, tolles historisches Ambiente, Comfort ok, Heizung im Zimmer funktionierte nicht / zu kalt, extrem hellhöriges Zimmer / man hörte alles & wirklich alles ! Fenster waren nicht zu öffnen , Frühstück sehr dürftig, definitiv keine 5 Sterne !“

„I can't say enough about the Casa Montalvo team and how pleasant the place is. Just a beautiful small hotel that feels very comfortable and homey. Everyone is so sweet and attentive, and the breakfasts are gourmet. Wilmer is an amazing chef and manager. They go the extra mile to ensure guests have all they need to have a great stay in Cuenca. Great location too.“

„Habitación sin ningún tipo de ventilación natural, la comida del rooftop MUY mala y me obligaron a pagar por la comida que no pude terminar de comer y la propina “

„We loved all about our stay here. The check in was easy and convenient. The host helped us via WhatsApp with all our questions. We booked the room with a window towards the street. It was super clean and tastefully furnished. The breakfast included freshly prepared fruit salad, fresh juice coffee/tea, scrambled egg and an assortment of bread. Perfect to kick off the day. “

„The place is nothing like in the promotional photos, the room was small, not enough towels, TV didn't work, window is indoors so no sun light and ventilation, extremely noise due to the fact that rooms are very close to each other and the noice comes from other rooms, from the corridor, from the main entrance, etc. We couldn't sleep all night due to noise neighbors. Limited facilities with a lot of inconveniences.“

„Schönes altes Haus mit Innenhof. Tolle Lage. Freundliche hilfsbereite Mitarbeiter. Zimmer könnte heller sein. Dusche an sich toll, ist aber in die Jahre gekommen.“

„Sehr gute Lage im Centro Historico. Frühstück nur 3 Sterne und ein kleiner Kühlschrank auf dem Zimmer hat leider gefehlt. Late checkout war nicht möglich , nicht mal gegen Bezahlung obwohl noch einige Zimmer frei und buchbar waren auf diversen Plattformen.“

„Leider konnte das Personal teilweise nur wenig englisch sprechen. Ansonsten sehr schönes Hotel und super Zimmer ;-).“

„Personal muy amable y excelente comida e instalaciones. Únicamente como sugerencia tener mejor horario para el gimnasio.“

„The good thing about this hotel is the friendly staff, which try to help you in any way. The rooms are good. If you got a room facing the main street, you might hear some traffic noice. But it didn't bother me much.“

„Recommend “

„Lovely place in the city center. Staff was friendly and the rooms nice. It was only really cold in the room. There is no possibility to heat the room. We also had only cold water in the shower. The breakfast was tasty and the service friendly “

„Amazing place to stay. The staff is really accommodating and friendly. They will try to go out of their way to help you. Stayed in the Jr. Suite, which was spacious and cleaned daily by the staff. There’s two restaurants on site, which offer great food. The included breakfast has many options “

„Amable y muy limpio “