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Bewertungen von Hotel Kent Ani

Hotel Kent Ani
Bakircilar Caddesi, Kars

Bewertungen

7,6

Gut

18 von insgesamt 45 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
13 von insgesamt 45 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 45 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 45 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 45 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,8/10

Personal & Service

7,8/10

Ausstattung

6,8/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Christine

Sehr sauber und freundlich
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Hans Helmut

Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Daniela

Globetrottertreff
recht hübsches Hotel, kein Service tagsüber, kein Tee, Kaffee etc erhältlich, Frühstück Ok, Badeteppich von Vorgänger schmutzig, kein Wasser bereit gestellt, Preis Leistung ist Ok und obwohl Einrichtung abgenutzt nette Atmoshäre, wo sich Globetrotter treffen.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Ismail Abay am 4. Aug. 2022
Thank you for choosing us, we hope to see you again.

8/10 – Gut

Audrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was good. Breakfast a bit limited but okay. Front desk helpful.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Mehmet

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Otel Kars'ın merkezinde. Her yere yürüme mesafesinde. Araç park etme sorunu yok. Çalışanlar başta Suat bey ve diğerleri çok misafirperver. Lobide çay ve kahve ikramları sınırsız. Odalar temiz ve hijyenik. Kışın odalar ve hotel oldukça sıcak. Kahvaltı zengin ve leziz. Yalnız meyve suyu da olsa daha güzel olurdu.
Aufenthalt von 3 Nächten im Januar 2024

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Ilker

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Merkezi konum, iyi hizmet.
Sıcak ve yardımcı arkadaşlar var. Vaktimiz sınırlı olduğu için bize çıldır ve ani gibi uzak yerleri içeren bir tur da ayarladılar. Otelin önünden alıp otele bıraktılar. Bu sayede zamanımızı da verimli kullandık. Kendilerine teşekkür ederiz.
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

FATMA

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Temizlik çok kötüydü. Odada çöp kovası bile yoktu. Banyoda duşakabin yoktu Duş alırken her yer ıslandı
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

nesrin

Terrible room smell
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Oguzhan

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Zeynel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sıcakkanlı ve Samimi bir Otel.
Otel sahibi ve çalışanlar gerçekten çok samimi, yardımsever ve güleryüzlü davrandılar. Her soru ve sorunumuzda yardımcı oldular. Kahvaltı yöresel ürünlerdendi. Merkezde bir otel olduğu için Kars’ın her noktasına yürüyerek ulaştık. Gayet memnun ayrıldık. Tavsiye ederiz.
Aufenthalt von 5 Nächten im Dezember 2023

8/10 – Gut

Ilyas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gğzeldi
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Buz gibi şehirde kaloriferi gece kapatan otel.
Kaloriferleri gece kapatıyorlar -6 derecede 2 gece buz gibi odada uyuduk. Zaten petekler de arızalıydı, ilgilenen olmadı defalarca söylediğimiz halde. 16 yaşında iki çocuğu gönderdiler kalorifere bakılsın diyr, gittiler geldiler yapamadılar ve sesleri çıkmadı bir daha. Kahvaltı idare eder, mekan nispeten temizdi. Personel iyiydi, yönetim kötüydü. Kendileri soğuğa alışkın diye gelenler de soğukta kalabilir diyen insanlar. Bir garip tasarruf zihniyeti.
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Derek

Gut: Personal & Service
As a hotel, to a westerner it was as reported above but, realistically, it was in an eastern city in rural Turkey which itself is in poor condition. I would not hesitate to stay there again. If I happened to pass there again - which is highly unlikely.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Ruairi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I found the staff really helpful - and they went out of their way especially to help me find public transport to Ani.... It's a good value hotel with a nice breakfast right in amongst the central market area.
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Turgut

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This was the worst hotel we stayed at during our 7-day trip in eastern Turkey. I reserved 5 economy double rooms with a double bed. One of them was no better than a jail cell. Two of them had no space for shower. One had to stand or sit on the toilet to shower. Although the pictures for this room class showed enclosed shower cabin, none of the rooms we were given had a shower cabin. Front desk was a complete disaster. We asked two of the rooms to be replaced with rooms with usable showers for the second night of our stay. Although I gave clear instructions twice as to which rooms to be replaced, they messed it up anyway. The room my wife and I stayed was not one of them. When my wife went to our room after we got back at night, she found another couple in our room. Front desk had no idea about what happened and where our personal belongings were. I'm not going to bore you with details, after several attempts, we found our belongings moved to one of the rooms they assigned to my wife cousin. As a compensation, the front desk upgraded us to a better room which was nice gesture. It is hard to blame the person working at the front desk because he works over 16 hours a day. He is there when we get up early in the morning (6:30 am) and still there late at night (11 pm). Anyone working so long every day will make mistakes. Other things like breakfast were reasonable for price we paid.
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Kemal Emre

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Ezgi Seda

Gut: Personal & Service und Komfort des Zimmers
Banyoda klozet kapağı kırıktı ve duşakabin açma kapağı onun dışında küçük ve güzeldi
Aufenthalt von 2 Nächten im Juli 2023

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Üst kata çıkar çıkmaz sigara kokusu üzerimize sindi, çok kötü bir sigara kokusu sinmişti odaya. Temizlikten pek memnun kalmadık. Çalışanlar güler yüzlü ve yardımcıydı ancak genel anlamda otelden memnun ayrılmadık.
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Kárpáti

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Egyszerű, kényelmes, jó hotel
Egyszerű szép, tiszta szobák. A személyzet kedves, segítőkész. A reggeli jó. Az ár kedvező. Jó helyen található, a városközpontban, ugyanakkor csendes helyen.
Aufenthalt von 3 Nächten im März 2023

10/10 – Hervorragend

Bülent

Aufenthalt von 1 Nacht im März 2023

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Otel gerçekten çok vasat banyoyla tuvalet aynı yerde arasında ayrım yok her yer su oluyor, yatak kalitesi kotu heryer tozlu, ısıtma yetersiz. Gidecek arkadaşlara tavsiye etmem.
Aufenthalt von 2 Nächten im Januar 2023

8/10 – Gut

Patricia

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Bon rapport qualité/prix. Très bien situé Le personnel est sympathique et très serviable. Belle chambre au 3ème étage. Seul le petit déjeuner est très basique. Pas de jus de fruits,de viennoiseries , de toasteur ni de fruits. Seulement en plastique pour décoration Dommage
Aufenthalt von 2 Nächten im Dezember 2022

10/10 – Hervorragend

Müslüm

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2022

10/10 – Hervorragend

Neil

Aufenthalt von 1 Nacht im November 2022

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Disappointing
The staff were friendly, helpful and communicative. The breakfast was adequate (although water dispenser was empty) and the bedsheets and towels seemed clean. We arrived late at night and were checked in quickly. Unfortunately we were disappointed with the room we were given. The bedding was still wet from being laundered. There was an overpowering smell of smoke in the room and all down the corridors (we are non-smokers). We could hear a guy in the next room shouting loudly into his phone (not the hotel’s fault but was disturbing nonetheless). Additionally the shower was directly next to the toilet with no screen or curtain. For these reasons, we asked to change room. Although the second room was better, we still encountered issues: there were flying insects in the room, the toilet seat was not attached. Musty smell in the room, and the vent in the bathroom was covered with mouldy plastic and sellotape. Every pillow in the room was lumpy. I rarely/never give negative reviews but even for the price we paid, I would expect more. Thank you to the friendly staff.
Aufenthalt von 2 Nächten im Oktober 2022

10/10 – Hervorragend

ANDREA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von AZAT ABAY am 16. Okt. 2022
Bizi tercih ettiğiniz için teşekkür ederiz. Başka bir konaklama da karşılaşmak üzere.

10/10 – Hervorragend

Anastasia

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von AZAT ABAY am 10. Okt. 2022
Başka bir konaklamanız da tekrar karşılaşmak üzere. Teşekkür ederiz.

10/10 – Hervorragend

Aslihan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mükemmel tercih
Otelin konumu harika. Karsın en işlek caddesinin hemen alt sokağında yer alıyor. Buna rağmen akşam tamamen sakin bir bölgede ve rahatsız edici bir ses yok. Kaleye ya da fethiye cami bölgesine yürüme mesafesinde. Resepsiyonda ve servis hizmetlerinde çalışan arkadaşların hepsi çok nazik saygılı ve yardımsever. Odaların içi ferah ve geniş. Temizlikte hiç bir sorun yok. Evcil hayvanımızla da kabul edildik. Kars seyahatimiz için iyi ki burayı tercih etmişiz. Yek gecelik konaklamamızı iki gece daha uzattık. Bu özellikleri ile de gecelik fiyatı çok uygun Herşey için çok teşekkürler
Aufenthalt von 1 Nacht im September 2022
Antwort von AZAT am 9. Okt. 2022
Başka bir konaklamanızıda tekrar karşılaşmak üzere.Teşkkür ederiz

8/10 – Gut

Anett

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022
Antwort von AZAT ABAY am 11. Okt. 2022
Başka bir konaklamanız da tekrar karşılaşmak üzere.Teşekkür ederiz

10/10 – Hervorragend

Wai Lam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and comfortable, I got everything I needed for my stay. Very friendly staff!
Aufenthalt von 6 Nächten im August 2022
Antwort von ÖZLEM GÖZEL am 7. Sept. 2022
Thanx a lot. Best Regards From Türkiye. Özlem Gözel ,recetionist of Hotel Kent Ani.

6/10 – Okay

Nazmi

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Hayal kırıklığı
1. Oda eliktirik yoktu. Lambaları açıp kapatma düğmelerinin yarısı dışarıda, sabah asönsör çalışmıyordu. Kahvaltı berbattı.OdadaTV çalışmıyordu.
Aufenthalt von 1 Nacht im September 2022
Antwort von İsmail Abay am 3. Sept. 2022
Merhabalar, ilk elektrik problemi olduğu için arkadaşlarımız size yeni bir oda vermişler bundan hiç bahsetmemişsiniz. Yeni odanızda TV ve elektrik sorunu yaşamadınız. Asansör kısa süreli bir arıza verdi bunun için üzgünüz evimizde de bazen elektronik aksamlar arıza verebiliyor. Değerlendirme yaparken fiyat performans paritesini göz önünde bulundurmanızı da rica ederiz. Yine de yaşadığınız kötü deneyimler için özür dileriz

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is a gem. I typically stay at 4 to 5 star hotels but this hotel was central to where I needed to be. I kept trying to find something negative and I couldn’t find one. The room was great with a comfortable bed and hot shower. Breakfast was included and was decent. The hotel staff was phenomenal especially the front desk manager by the name of Ozlem. She was outstanding and spoke fluent English. The area was a little sketchy but I found it was safe. I would give this hotel a rare 10/10. Outstanding hotel and thanks
Aufenthalt von 2 Nächten im August 2022
Antwort von ÖZLEM GÖZEL am 5. Sept. 2022
Thanks a lot for these compliments .

2/10 – Ungenügend

Melike

Aufenthalt von 1 Nacht im August 2022
Antwort von İsmail Abay am 3. Sept. 2022
Başkalarının odasının kapısını çalıp her gece rahatsız etmenize rağmen yine de sizi ağırladık. Her konuda yardımcı olduk. Ekonomik oda fiyatına deluxe odada kaldınız. Daha iyi deneyimler yaşayacağınız başka konaklamanıda karşılaşmak üzere.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2022
Antwort von İsmail Abay am 3. Sept. 2022
Başka bir konaklamanızda tekrar karşılaşmak üzere. Teşekkür ederiz.

6/10 – Okay

Luisella

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Almudena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel has a good location
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Ismail Abay am 4. Aug. 2022
Thank you for choosing us, we hope to see you again.

8/10 – Gut

Al

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel, value for money. Good breakfast.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Ismail Abay am 17. Juni 2022
Thank you so much for your nice comment. We hope to see you again on another trip.

8/10 – Gut

Meriyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very helpful and friendly, they let me check in 6 hrs early. That room was nicer than the one I booked. It's very cheap, so maybe go for a better one. Mine was clean, with a fridge and they provided me with a kettle. The breakfast, which was included was excellent
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Ismail Abay am 17. Juni 2022
Thank you for choosing us, we hope to see you again.

10/10 – Hervorragend

Nashat Hamed

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place to stay
Big room good location and nice breakfast
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Ismail Abay am 4. Aug. 2022
Thank you so much for your nice comment. We hope to see you again on another trip.

10/10 – Hervorragend

Ahmad Rizal

Aufenthalt von 1 Nacht im März 2022
Antwort von Manager am 19. Apr. 2022
Thank you.