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Bewertungen von Radisson Blu Kochi

3.5 out of 5
Radisson Blu Kochi
S.A Road, Elamkulam Junction, Kadavanthra, Kanayannur, Kerala

Bewertungen

8,0

Sehr gut

73 von insgesamt 175 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
51 von insgesamt 175 Gästebewertungen haben eine Bewertung von 8 - Gut" "
26 von insgesamt 175 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 175 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 175 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,0/10

Personal & Service

8,0/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Oliver

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert
Hervorragend. Besonders schön ist der Pool auf dem Dach.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Manager. am 20. März 2020
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit
Zimmer sehr komfortabel. Hotel Einrichtung sowie Frühstück eher mittelmäßig. Personal konnte bei fragen zu Touren etc. Nicht weiter helfen. Stadtviertel.
Aufenthalt von 2 Nächten im November 2019

6/10 – Okay

Verifizierter Reisender

Grundsätzlich war der Personal sehr nett und Hilfsbereit. Jedoch war der Frühstück nicht gut und der Restaurant war nicht sauber. Der Tourismus-Berater vom Hotel war jung und sehr unerfahren. Es gab mehrmals Verständnisprobleme und er wollte nur das durchziehen was er wollte. Ansonsten war alles ganz gut.
Aufenthalt von 1 Nacht im Februar 2018

6/10 – Okay

George

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had problems with food from the breakfast buffet that led to nausea and upset stomach.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Radisson Blu am 18. Mai 2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the food service department to take necessary actions wherever applicable

8/10 – Gut

Bryan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, good staff, excellent buffet on restaurant
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Radisson Blu am 6. März 2024
Thank you for your valuable feedback. Looking forward to your next visit soon.

4/10 – Schlecht

Gautam

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are small, menu is limited, it didn't feel like Radisson
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Radisson Blu am 6. März 2024
Thank you for your feedback.

10/10 – Hervorragend

Kulvir

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really Nice Duty Manager Jamsheer is really nice person
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Radisson Blu am 6. März 2024
Thank you for your feedback. we are very pleased to hear that our staff made you pleasant. we thank you for your feedback and hope to serve you again.

10/10 – Hervorragend

Triloki Nath

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a comfortable stay at the hotel. Breakfast buffet was good and at par with other similar category hotels. I also used a la carte dining at the restaurant. It was reasonably good. Restaurant waiter’s service could better.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Radisson Blu am 6. März 2024
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 – Hervorragend

Glory

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Radisson Blu am 6. März 2024
Thank you for taking your time to rate us as five star.

6/10 – Okay

Arpit

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
A not so 3 star property!
At the time of check-in, I was told that I am being upgraded to the business category room with which I was kind of happy and thanked the staff as I was really tired. However, when I entered the room, there was water on the floor (guess leaked from the overhead AC unit). After a while I realized that there was a smell in the room and hence I called up teh reception to ask if they had given me a smoking room. To this, I was told yes its a smoking room and I can smoke in there. I told the person that I dont smoke and hence I would like to change the room because of the smell to which he replied that they can spray a freshner in the room. On telling that I need to change the room, I was told that there are only twin bed rooms! I had to go for it because of the smoking smell in the room; even though at the time of booking, I had clearly opted for non-smoking and king bed room. Then in the restaurant, when I asked for the menu, I was handed over a torn menu card! I mean, you represent a world known brand so atleast keep up to the standards!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Radisson Blu am 16. Feb. 2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

4/10 – Schlecht

Tyler

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
While I was upgraded upon check in and the room was beautiful with a great view, and the breakfast was nice, I had a horrible experience upon checkout at this hotel. To make a long story short, the hotel charged me almost $200 USD for two international phone calls I made despite the fact that I called the front desk before making the first call to ask if the phone was free to use, and they said “yes”. The fact that the hotel manager would not refund me for this charge and honour their word is extremely disappointing. I had faith that Haritha would resolve the issue but she would not go around the policy and make an exception. I will not be staying at this hotel again. I believe you should always trust the customer, but in this case they sided with their staff who denied I had ever called to ask. Disappointing and I expect better.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Radisson Blu am 13. Feb. 2024
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Kochi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. However, we would like to highlight that any personal calls made by the guest from the room by using the 0 dialing facility, will always attract an additional cost. In case of an International call, the same charges will be on a higher side. So in your case have charge you a very genuine rate which is not prepared manually. As soon as your call got connected to the system automatically started generating the charges. We have just asked you to pay for the same service which you used. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Kochi , I look forward to welcoming you back. Sincerely, Team, Radisson Blu Kochi

4/10 – Schlecht

Hemanth

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room had several issues. The electrical socket in the bathroom was not working. The Hair dryer was broken. The service in the restaurant was terrible. The Travel desk was not very forthcoming on their rates.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Radisson Blu am 7. Feb. 2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

6/10 – Okay

Arun

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Radisson Blu am 13. Feb. 2024
Thank you for taking your time to rate us.

2/10 – Ungenügend

Mohan

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Food was good. Very outdated hotel. Poor maintenance.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Radisson Blu am 18. Jan. 2024
Thank you for your review, kindly share some more details about comment and low rating

8/10 – Gut

Sunitha

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Radisson Blu am 7. Feb. 2024
Thank you for taking your time to rate us.

6/10 – Okay

George

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Radisson Blu am 12. Jan. 2024
Thank you for taking your time to rate us.

6/10 – Okay

Jacob Jose

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Radisson Blu am 12. Jan. 2024
Thank you for taking your time to rate us.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Da migliorare il servizio ristorante, poca scelta di piatti internazioni.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Radisson Blu am 12. Jan. 2024
Thank you for your review, kindly share some more details about comment and low rating

8/10 – Gut

Stephen

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Radisson Blu am 8. Jan. 2024
Thank you for taking your time to rate us.

6/10 – Okay

George

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Friendly staff but service was not great as compared to our stay at the Radisson in Bangalore. The air conditioning was noisy in the room and the staff did not recognise there were two people staying in the room. The breakfast was good and staff in the dining area were friendly and helpful.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Radisson Blu am 8. Jan. 2024
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation and food service department to take necessary actions wherever applicable .We are delighted and thankful to see that you have appreciated our team members for their efforts . I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

8/10 – Gut

Georg Einar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice and clean room and good food
Good breakfast with wide selection of both Indian and international items. Located within two minutes waking distance from the new and convenient Kochi Metro, which will take you quickly to MG Road and Lulu mall.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Radisson Blu am 8. Jan. 2024
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 – Hervorragend

Louisa

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Radisson Blu am 12. Jan. 2024
Thank you for taking your time to rate us as five star.

10/10 – Hervorragend

Krishan

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Radisson Blu am 12. Dez. 2023
Thank you for taking your time to rate us as five star.

2/10 – Ungenügend

NIRAJA

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
No comments on food. Breakfast, dinner, everything was great, and the room as it is was also good, but sadly, the staff and their attitude didn’t give us enough time to enjoy the facilities as we had to spend more time with the reception and travel desk rather than our own personal tasks that we went there for. We’re never going back to this hotel whatsoever!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Radisson Blu am 12. Dez. 2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Radisson Blu am 12. Dez. 2023
Thank you for taking your time to rate us.

6/10 – Okay

Ram

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Pretty old building and Rooms .
Aufenthalt von 1 Nacht im November 2023
Antwort von Radisson Blu am 4. Dez. 2023
Thank you for your feedback.

10/10 – Hervorragend

Rahul

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is friendly and helpful
Aufenthalt von 1 Nacht im November 2023
Antwort von Radisson Blu am 21. Nov. 2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

10/10 – Hervorragend

Avishek

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Radisson Blu am 21. Nov. 2023
Thank you for taking your time to rate us as five star.

10/10 – Hervorragend

Divyan

Aufenthalt von 2 Nächten im September 2023
Antwort von Radisson Blu am 27. Sept. 2023
Thank you for taking your time to rate us.

4/10 – Schlecht

Marcia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Poor Housekeeping. Dust everywhere in the room
The only good thing about this hotel is breakfast. The bathroom stinks to the point where we cannot even leave the doors open. The bathtub in our bathroom had a slope on the sides, while taking a bath, the water would get onto the floor and make a puddle. The dust in the room, under the chair, on the table lamps was horrible. It looks like they haven't cleaned or vacuumed the room in months! House keeping needs a major supervisor check.. Don't waste your money on this one.
Aufenthalt von 3 Nächten im September 2023
Antwort von Radisson Blu am 27. Sept. 2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

10/10 – Hervorragend

Dr Sneha

Nice and luxurious stay !!! Good hospitality!! :)
Aufenthalt von 2 Nächten im September 2023
Antwort von Radisson Blu am 27. Sept. 2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 – Hervorragend

Amarjeet singh

Aufenthalt von 1 Nacht im September 2023
Antwort von Radisson Blu am 21. Nov. 2023
Thank you for taking your time to rate us as five star.

8/10 – Gut

RAMACHANDRAN

Aufenthalt von 2 Nächten im September 2023
Antwort von Radisson Blu am 21. Nov. 2023
Thank you for taking your time to rate us.

10/10 – Hervorragend

Mekha

Gut: Sauberkeit und Personal & Service
Loved the experience and little things. The welcome drink in front was my favorite
Aufenthalt von 2 Nächten im September 2023
Antwort von Radisson Blu am 5. Sept. 2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

8/10 – Gut

sam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Radisson Blu am 5. Sept. 2023
Thank you for taking your time to rate us.

4/10 – Schlecht

Akshay

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Radisson Blu am 5. Sept. 2023
Thank you for taking your time to rate us.

8/10 – Gut

calamani maria

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Radisson Blu am 12. Aug. 2023
Thank you for your rating.

8/10 – Gut

calamani maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Personale molto gentile belle camere e pulite
Aufenthalt von 1 Nacht im August 2023
Antwort von Radisson Blu am 14. Aug. 2023
Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 – Hervorragend

Tony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and attentive staff
Aufenthalt von 1 Nacht im August 2023
Antwort von Radisson Blu am 12. Aug. 2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

8/10 – Gut

Sam, mckinney

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Radisson Blu am 12. Aug. 2023
Thank you for your rating

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Staff could be more friendlier
Check in not so good they were not very friendly
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Radisson Blu am 12. Aug. 2023
Thank you for your valuable feedback and to ensure this doesn't happen again. Looking forward to your next visit soon.

8/10 – Gut

Kugamoorthy

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Radisson Blu am 8. Feb. 2024
Thank you for taking your time to rate us.

6/10 – Okay

sandeep

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2023
Antwort von Radisson Blu am 8. Feb. 2024
Thank you for taking your time to rate us.

8/10 – Gut

Kevin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel great service. Location not ideal but plenty of transport available
Aufenthalt von 3 Nächten im März 2023
Antwort von Radisson Blu am 30. März 2023
Thank you for your valuable feedback. Looking forward to your next visit soon.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly and Convenient
All the staff very friendly helpful and informative Good location for Metro and not far from train
Aufenthalt von 1 Nacht im März 2023
Antwort von Mahadevan K am 9. März 2023
Dear Guest,Thank you so much for taking out the time to send us your feedback to us. We are happy to see that we lived up to your expectation during your stay with us.We look forward to welcoming you back soon at Radisson Blu Kochi.

6/10 – Okay

Karol

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Dissappointing
One would expect a chain hotel to meet certain standards. This was not the case at the Radisson Blu Kochin: - the service at 2 of the restaurants was very slow and inefficient: it took them 20 mins to let us know that the wine we had ordered was not available and 20 more to actually bring the drinks, that came when we were almost done with the food. We also waited 25 mins for a burger to find out that the fries were cold. - we had to ask 2 times to get toiletries in our bathroom
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Radisson Blu am 25. Feb. 2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable. We assure you we are working diligently to ensure a similar situation does not occur again in the future

2/10 – Ungenügend

Eranna

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
It appears that smoking is not prohibited. The hall and elevators smell of cigarette. I had to request a room change because I was given a smoking room. I made a tollfree call. I was charged about $10 for it
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Radisson Blu am 25. Feb. 2023
Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable. I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Mahadevan K am 9. März 2023
Dear Guest,Thank you so much for taking out the time to share your experience with us. We are happy to see that you were satisfied with our services. We look forward to welcoming you back soon at Radisson Blu Kochi.

10/10 – Hervorragend

Tara

Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Radisson Blu am 25. Feb. 2023
Thank you for your rating

2/10 – Ungenügend

Prakash

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Extremely disappointing
Very disappointing. There were used towels hanging on the bathroom door, so the room was not properly cleaned and prepared before allocating. The room had a stink as well. Then they downgraded me to a room with two single beds which was not acceptable and then to a box room without windows which I accepted as I was too tired at the end of a long day to argue with them.
Aufenthalt von 2 Nächten im November 2022
Antwort von Mahadevan K am 27. Dez. 2022
Dear Guest,Thank you so much for taking out the time to send us the review about your stay with us.We are sad to see that we could not live up to the expectations. I have personally spoken to the concerned department head on the issues you had to face.Please accept my sincere apologies for the inconvenience caused to you. Be assured that the corrective actions will be taken to ensure that this does not happen again in the future,We look forward to welcoming you back again in near future.