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„Rude staff at the front desk. Confusing naming. There are maybe 10 other buildings called Bali in the city. And once you get to the right complex there is no indication that the hotel is hiding at the back of the property. This isn't a particularly great look for a hotel. People that visit a hotel are likely to be there for the first time. The internet connection is completely unacceptable. Less than 1Mbit. Room smelled of smoke. Not happy and I won't be back.“

„The room was not ready when we opened the door, had to call down to get it cleaned, the hallways and corridors are filthy, the one-bedroom suite is well set up, the cooktop was an induction cooktop but no induction cookware at all. Staff was good, BUT the day before we left at 10 a,m one of the staff members walked into our room without knocking, apparently he was in the wrong room, luckily for us, my wife and I were not being naked and intimate on the sofa again at that time. The pools were ...

„Die Unterkunft war nicht weit vom Flughafen daher haben wir eine Nacht als Zwischenstopp dort verbracht. Alles bestens, ein sehr tolles neues Hotel mit großem Zimmer und super bequemen Betten. Einziger Nachteil, die Dusche ist etwas schlecht durchdacht, sobald man duscht fließt das ganze Wasser raus “

„I like the big trees in the middle of the hotel. “

„Great“

„Wonderful staff“

„FAIR CONDITION“

„clean room Service is good. Breakfast is continental style Location is good“

„Sehr schöne und moderne Zimmee. Auch sehr hilfsbereite Mitarbeiter. Gerne wieder.“

„Friendly stuff, new building, clean room.“

„Nice, but small roof top pool. “

„The room had left over dirty laundry in the corner and left over toothpaste and soap on sink. Bugs crawled on the walls. No tea kettle in room like they said. They didn’t take credit cards just cash. The entire place looked nothing like pictures that are posted. “

„Staff for check in and cleaning were very nice and had great service. Free tuk tuk rides to places closeby. Communication over text and email was a little slow though. Room, pool, sauna, gym and changerooms were very clean but the steam room was under maintenance. Not sure why the pool lights turned off at 9:30 pm but closed at 10pm.“

„This is a truly beautiful resort! The staff are incredibly professional and accommodating. During our stay, one of the travelers in our group who uses a wheelchair unfortunately injured himself in the shower. The way the management and staff handled the entire situation was exceptionally professional in every respect. We felt very well cared for and highly recommend this hotel.“