Dear Valued Customer, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review your high satisfaction rating with your stay with us and that U Zenmaya Phuket was overall a very positive experience for you. Thank you for your comments. I sure will use them to improve further in service with the staff. A genuine smile and positive appearance is absolutely of paramount importance for us. I do hope that if you are returning to Phuket in the future again we will have the opportunity to welcome you back. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, The Management

Dear Anonymous, Warm greeting from U Zenmaya Phuket. We are truly pleased to learn how much you enjoyed our infinity pool, complimented by the nature beauty of the Andaman Sea. On a different note, your comment regarding the shuttle service has been noted and immediately shared with the team to ensure that corrective actions were imposed, especially during the time that we may experience the heavy traffic at the destination. Please accept my sincere apologies for any inconvenience caused. We hope for another privilege to be at your service and welcome you again at U Zenmaya Phuket in the not too distant future. Warm regards, Yaowanarth Phothiprom General Manager

Dear Value Client, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management

Thank you for your review and for choosing to stay with us. We're delighted you had a positive experience with us. we are look forward to see you back again.

Thank you for your fantastic review! We're pleasedto hear you enjoyed your stay. We can't wait to welcome you back soon!

Thank you for your fantastic review! We're delighted you had a positive experience with us. We can't wait to welcome you back.

Thank you for your glowing review! We're delighted to hear you enjoyed your stay at Zenmaya Oceanfront Zeascape and appreciated our friendly staff, including Kh.Mike our Resort Manager. It was our pleasure to ensure your happiness and comfort. We're excited about our new Executive Chef too! We look forward to welcoming you back for another relaxing stay. Best regards.

Thank you for your perfect 10/10 rating! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon.

Thank you for your 4/5 rating. We appreciate your feedback and hope to see you again soon.

Thank you for your review. I'm glad to hear that you had a wonderful stay with us. We look forward to seeing you back again.

Thank you for your kind words about the views and cleanliness! We appreciate your feedback. We understand the location might be less convenient for some, but we're delighted you enjoyed our pool and dining. We hope to welcome you back soon!

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Looking forward to welcoming you again soon!

Dear Vanessa,Thank you for your review. We are glad to know that you enjoyed our staff and service. We are sorry to hear that you were not satisfied with the property conditions and facilities. We have recently installed a coffee machine in the guest rooms and have replaced the floor deck at our infinity swimming pool, in order to make your stay more enjoyable on your next visit. We will also be sure to inform our outsource spa to make improvements, and we hope you will give us another chance to provide you with a better spa experience in the future.Regards,Payap SResort Manager

Dear Na,Thank you so much for taking the time to provide us with such a high score review of your stay at our hotel. We hope to welcome you back to our hotel in the future.Regards,Payap SResort Manager

Dear Steph, Warm greeting from U Zenmaya Phuket. It was a pleasure having you as our esteemed guest and truly happy to know that you have enjoyed your overall resort experience. Most importantly, I am delighted to share with my team how much they continued to make each and every experience a memorable one. On a different note, please accept my sincere apologies on behalf of the team for the inconvenience caused during your stay. Your comment regarding the spa was shared with the respective manager. Please be assured that corrective actions have been immediately implemented. We hope your future travel also take you back to Phuket as we look forward to welcoming you back at U Zenmaya. Sincerely yours, Yaowanarth Phothiprom General Manager

Dear Jane, Thank you for your short and sweet compliments. It was a pleasure having you as our guest and happy to know that you have enjoyed your overall resort experience. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket in the not too distant future. Graciously yours, Yaowanarth Phothiprom General Manager

Dear Anonymous, Thank you for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at U Zenmaya Phuket did not meet your expectations. As a valued guest, your constructive criticism and comments are very important to us and we take very seriously. We are disheartened that we did not have the opportunity for service recovery during your stay. May I end by thanking you once more for sharing your feedback with us, I hope that the inconveniences you endured do not stop you from staying with us in the future. I hope to have the pleasure of welcoming you back to U Zenmaya Phuket so that we may have another chance to prove our high standards to you on your next visit to Phuket. Yours Sincerely, Yaowanarth Phothiprom General Manager

Dear Frances, Our sincerest Thank You for your delightful description of your recent stay at U Zenmaya and for giving our hotel the best rating! We are thrilled that you have enjoyed your stay, from the picturesque views of the Andaman Sea from our facilities to the food that savored the excellent. We are humbled that you admired the level of service we provide our guests, in our goal to continuously deliver authentic, gracious Thai hospitality and create the magic of a unique experience at U Zenmaya. Your kind words serve as an inspiration to the team and for them to continue to do well. We eagerly await the privilege to be at your service and welcome you again for another exceptional stay at U Zenmaya Phuket. Graciously yours, Yaowanarth Phothiprom General Manager

Dear Value Guest, Thank you for your short and sweet compliment. We are truly happy to learn that you had a wonderful time with us and we are delighted by your encouraging feedback. We hope your future travel also take you back to Phuket as we look forward to welcoming you again at U Zenmaya. Sincerely yours, Yaowanarth Phothiprom General Manager