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Bewertungen von Oceana Resort Phuket

4 out of 5
Oceana Resort Phuket
9/199 Moo 6, Kathu, Kamala, Phuket

Bewertungen

7,2

Gut

8 von insgesamt 25 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 25 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 25 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 25 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 25 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,2/10

Personal & Service

8,4/10

Ausstattung

8,0/10

Zustand der Unterkunft

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Dezember 2018
Antwort von Hotel Management, Oceana Resort Phuket, Thailand am 27. Dez. 2018
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort, Phuket, Thailand. A 5 stars boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
最欣賞房間有3張特大雙人床，啱晒我地3個人。另外由酒店步行至沙灘只需數分鐘，樓下仲有bigC超市十分方便。
Aufenthalt von 3 Nächten im Juni 2019

2/10 – Ungenügend

Robert

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Run Away from this place!
Arrived at hotel. Easy check in. Went to room and room is good. It was all downhill from there. Pool was not clean and water was light green. We were told we could use pool at another resort but would need to walk there. At night the room was extremely noisey from road traffic. The bathroom has one set of windows and one set of louvered shutters. You cannot leave the bathroom door open because the shutters allow the hot air and the noise into the room. It is impossible to aircon the bathroom. The floor in the shower is not slanted towards the drain so when you are done using the shower there is alot of standing water and the water runs out of the shower base into the bathroom. The tv did not work and required someone to come up and reset the cable box. We were moved to another room at 1am when we couldnt sleep from the noise. The new room was hot and took time to cool down. We were suppose to stay for 2 days and possibly extend for an additional 3. We left after the first day and didnt get a refund for the second day because our reservation was "non-refundable". We went to the Kamala Restotel and stayed there for 4 days and it total blows this place away for the same price. Please note that this was not an issue with the staff. Overall the staff was great. It all falls on the facility and location.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Hotel Management am 29. Mai 2019
Dear Robert We will address this directly

6/10 – Okay

Karen Marie

Gut: Personal & Service und Komfort des Zimmers
Oceana.. Et nyt hotel, som ligger i forbindelse med 3 store udlejningsdomme eller ejerboliger på 8-9 etager. Der bor fortrinsvis russere. Ejere og lejere af disse er fælles med gæsterne på hotellet om poolområdet mv. også den eneste elevator der er på stedet. Ingen siddemøbler på balkonen ...overhovedet. På værelset er der kun en stol og en skammel...dvs du har kun sengen at sidde i. Der er ingen AC på gangene. Og ingen gelænder midtvejs på trapperne, så det er lidt svært at færdes der. Morgenmaden så som så .....rengøringen ligeså. Mad og drikkevare er rimeligt dyre...men der ligger et Family Mart nederst i bygningen. Der er meget trafikstøj idet hotellet lige på hjørnet af Main Road og vejen mod stranden. Personalet er søde og venlige, som thaier er...udsigten fra hotellet er bestemt IKKE noget at råbe hurra for....den travle vej, et andet hotel og nogle bygninger der er ved at falde sammen....og en sandparkeringsplads. Vi mener, at hotellet højst kan score 3 stjerner.
Aufenthalt von 7 Nächten im März 2019
Antwort von Hotel Management am 16. März 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bon hôtel, je recommande Personnel au top et très propre
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Hotel Management am 5. März 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
カマラビーチとスーパーマーケットに近く、非常に便利でした。 スタッフは皆さん親切でフレンドリーでした。
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Hotel Management am 5. März 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Clean and staff good the power was off 5 hours on the second day and 4 hours on the third this is unexceptable for 5 star hotel would like some refund for inconvenience.
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Hotel Management am 2. März 2019
We will address this directly

8/10 – Gut

SUET YI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
酒店有免費車接送去沙難，附近有大型超市，很方便。
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Hotel Management am 24. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

10/10 – Hervorragend

Mika

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Hotel Management am 16. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 9 Nächten im Februar 2019
Antwort von Hotel Management am 16. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Store værelser
Super dejligt hotel. Vi blev positivt overrasket, da vi fik vores værelse, det var bedre end billederne fra Hotels.com.. Rene værelser, lyst og lækkert.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Hotel Management am 16. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

8/10 – Gut

Elisabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superfint hotell men restaurangen drar ner betyget
Underbart hotell! Men man märker att det inte är helt färdigt! T ex såg man att en del rum inte var klara och de höll fortfarande på att bygga en del. Men underbar pool och med lite fler solstolar så kommer det bli super! Jättefin utsikt och personalen i receptionen är helt underbara och superproffs Hade önskat dock att man kunde gå ut på balkongen samt att det fanns möbler men antagligen var det inte färdigt.. Enda minuset är nog restaurangen, de har en del att jobba på. Vi åt lunch där 2 dagar i rad, personalen är lite ofokuserad och står gärna med mobilerna, maten Tar lång tid (beställde varsin tuna sandwich och väntade ca 50 min, inga andra förutom jag och min sambo i hela restaurangen, ca 3-4 kockar och 3 i servisen, så orimligt lång tid!),samt har man öppet kök så måste man hålla standard, inte stå och peta näsan samt nysa i maten - vet att Thailand kommit längre än så!
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Hotel Management am 16. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
4人宿泊で3つベットでしたが、他サービスは良かったです
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Hotel Management am 16. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 7 Nächten im Januar 2019
Antwort von Hotel Management am 7. Apr. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The positives were the size and quality of the room it was large and modern the pool was lovely and bigger than I expected There was plenty of towels and even pool/lbeach towels provided There was a decent size fridge in the room. The location was good except for the traffic noise. The downsides sadly were plentiful The noise from the street traffic was difficult to sleep through The bedside tables slanted downwards towards floor so you couldnt place anything on them There was not enough sunbeds The biggest issue was the staff although warm and friendly could not handle questions about anything you asked with the exception of 1 member who seemed very competant. Many staff could not speak of understand English which was difficult and frustrating. There was no bar and room service closed early so you couldnt place an order. Things felt disorganised and the staff not adequatly trained for the job. Id like to reiterate they were warm and friendly. I think most of the issues that are not good could be resolved with some work. I am an Travvel Industry professional and I wish to see the hotel do well and thrive.
Aufenthalt von 7 Nächten im Januar 2019
Antwort von Hotel Management am 16. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Flot nyt hotel
Rigtig fint hotel med god renlighed. Dog var der ingen havemøbler på balkonen, så den blev ikke brugt til meget. Poolbaren var ikke åben/ikke eksisterende. Kun 5 solstole ved poolen.
Aufenthalt von 7 Nächten im Januar 2019
Antwort von Hotel Management am 16. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

6/10 – Okay

michele, Biguglia france

Hôtel neuf et propre, personnel sympathique, chambre correcte, mais installée dans une chambre au bord de la rue sans balcon, petit déjeuner moche, belle piscine mais pas de transats ... seulement 6 dans cet hôtel. déprimant!
Aufenthalt von 17 Nächten im Januar 2019
Antwort von Hotel Management am 16. Feb. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice staff! Great hotel, nice rooftop pool.. Excellent breakfast.. Nice room with only one problem.. The noise, bad insonorisation... (for information its really hard to get to patong(phuket) without paying every time 20€ to go and back with tuck tuck or taxi cause the hotel is in kamala..)
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Hotel Management am 2. Feb. 2019
>Dear Value Guest, Thank you so much for your feedback. > >We are so pleased that enjoyed your recent stay with us here at Oceana Resort hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

8/10 – Gut

M esther

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Viaje en familia
Estuvimos familia con 2 hijos de 17 y 11 años. En la habitación cabíamos perfectamente. Se agradece tener habitaciones para familias con hijos mayores. Parking cómodo para el coche que nos fue muy bien para desplazamientos. Vistas bien aunque no se ve el mar.
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Hotel Management am 10. Jan. 2019
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

4/10 – Schlecht

fahimeh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Ikke en familievenlig hotel
Vi var 2 voksen og 2 børn. I Vores værelse var der to 1,5 mands seng. Børnene var nødt til at sove sammen med os, hvilke gjorde at vi ikke kunne sove ordenligt. På de senge var der to dyner og 2 sove puder. Det skal siges at vi havde booket værelse til 4 personer. Børnenes alder var tastet ind. Der var kun håndklæde til 2 personer. Morgenmaden var virkelig dårligt. Hotellet ligger ud på et trafikeret vej, hvilket gjorde at der var masser af larm. Poolen er slet ik beregnet til børn, min datter på 4 gled flere gang. Vandet var kold. Meget få solsengen. Ingen poolbar. Selvom vi havde betalt for hotellet, skulle vi giv 1000 bath ved check in, dette fik vi dig tilbage. Dog skal det siges at personalet var virkelige søde. Men det er de fleste mennesker fra Thailand. Jeg vil slet ik anbefale denne hotel.
Aufenthalt von 7 Nächten im Dezember 2018
Antwort von Hotel Management am 4. Jan. 2019
We will address this directly

4/10 – Schlecht

Clo

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
El hotel es nuevo y en general bonito y la habitación era amplia, pero le faltaba mobiliario. Sólo había una silla y un puf para sentarse en todo el cuarto y en el balcón terraza no había absolutamente nada: ni mesa ni sillas, lo que lo convertía en un espacio totalmente desaprovechado. El día del Check out nos quisieron cobrar un cover de edredón que supuestamente habíamos manchado con algo que parecía tinta roja: cuando les dijimos que nuestros edredones estaban en las camas que aún no habían venido a hacer, alegaron que el edredón manchado era del día anterior...finalmente el gerente intervino y no nos cobraron nada. Insólito, jamás visto. Demás está de decir que no pensamos regresar, una lástima.
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Hotel Management am 6. Jan. 2019
We will address this directly

4/10 – Schlecht

Kannan

Hotel faces a very noisy road and dont be deceived by the photos. B/F was not just terrible but was not topped up. Staff didnt even top up coffee, bread, dishes and reply was “finished”. Even the Manager was irresponsible and all he gave was stares. I have written to the GM who till now has not met or spoken or even replied to me. Try to avoid this hotel if possible
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Hotel Management am 2. Jan. 2019
We will address this directly

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff were friendly and quick to respond to our request to change the room due to some foul smelling from the toilet sewage. The hotel is walking distance (abt 10mins) to the nearby Kamala Beach and a row of local seafood restaurants. The hotel is infront of the road junction and you can be disturbed by the traffic sound. The breakfast is simple, good enough for light eaters. The pool and the gym are great.
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Hotel Management am 24. Dez. 2018
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort, Phuket, Thailand. A 5 stars boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.

10/10 – Hervorragend

Claire, Vancouver Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice facility, the staff were very accommodating and the beds were VERY comfy!
Aufenthalt von 4 Nächten im November 2018
Antwort von Hotel Management am 23. Dez. 2018
Dear Value Guest, Thank you so much for your feedback. We are so pleased that enjoyed your recent stay with us here at Oceana Resort, Phuket, Thailand. boutique hotel in Phuket, Thailand. We do hope that you travel to Phuket, Thailand again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.