Außenpool

Bewertungen von Thaba Eco Hotel

4 out of 5
Thaba Eco Hotel
Impala Road, Klipriviersberg Nature Reserve, Johannesburg South, Gauteng

Bewertungen

9,0

Wunderbar

60 von insgesamt 102 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
33 von insgesamt 102 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 102 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 102 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 102 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

8,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Shawn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We have been staying at Thaba Eco for 3 years and my wife and I have thoroughly enjoyed our stay. Having said this, with the lockdown restrictions, the charm has changed, I.e. the vibe and energies from people was missing. One of the most impressive things
Aufenthalt von 2 Nächten im Januar 2021

4/10 – Schlecht

Carlos

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Disappointing
Aufenthalt von 2 Nächten im November 2020
Antwort von Michiel Groenewald am 20. Nov. 2020
Good day Mr Quintal, I trust that you are well? We do apologize for any inconvenience caused, is it possible for you to advise as to what was disappointing so we can try and correct this in the future. Your feedback would be greatly appreciated.

10/10 – Hervorragend

Arnold

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Mpho Khoza am 4. Feb. 2020
Good day Arnold, Thank you for your positive,we certainly loo forward to welcoming you back soon. Have a lovely day further. Kind regards Mpho Khoza

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2019
Antwort von Thaba Eco Hotel am 10. Dez. 2019
Dear Lauren, thank you for the excellent review.

8/10 – Gut

Carol, Komatipoort

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hotels.com booking discount
I think we must all be treated the same, I didn't like the way Xolani did when I checked in especially that I booked with my discount after the 10th stay and I really felt like I was given a room that was different and the porter was even surprised that I was given that room (325). I liked the hotel as I stayed there several times but from that day I think it was my last stay.
Aufenthalt von 1 Nacht im August 2019

10/10 – Hervorragend

Samuel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thaba Eco Hotel - hidden gym in JHB
Great place - will definitely be back
Aufenthalt von 1 Nacht im August 2019

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019
Antwort von BrontiiAnn am 2. Juli 2019
Thank you for your review Robert, we look forward to your next stay.

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thaba
A hidden gem in the bush close to the city
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Brontii-ann am 26. Juni 2019
Thank you for your review Peter. We look forward to your next visit.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very, very spacious room and bathroom. Well provisioned: robes, iron & board, hair blower, tub, shower, dual sinks, air con. Generous breakfast buffet. Good restaurant. Terrific security, felt very safe. Accommodating staff. Bad lighting at bathroom sinks and in bed area. The doors locked, but had gaps that exterior light came through, odd!
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Brontii-ann am 11. Juni 2019
Thank you for your feedback Orbitz. We are glad you enjoyed our hospitality and that you felt safe. We look forward to your next visit.

10/10 – Hervorragend

Fundiswa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2019
Antwort von Brontii-ann am 3. Mai 2019
Thank you for your great review. We look forward to hosting you in the future.

10/10 – Hervorragend

Dineo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best
It was awesome amazing the best. It was everything I needed for my honeymoon 👌👌👌
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Brontii-ann am 15. Apr. 2019
Wonderful and we look forward to hosting you again in the future.

10/10 – Hervorragend

Salome

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Class 1 Accommodation in Joburg
Our stay was amazing, we loved everything about the place, from the warm welcoming (thanks to Bronbi-ann Pulford & Noma Dlamini) to the scrumptious food. However, I would like to suggest that the check-out time be extended a bit, if possible, be moved to 11:00 am at least, especially on weekends.
Aufenthalt von 1 Nacht im März 2019
Antwort von Brontii-ann am 15. Apr. 2019
Thank you Salome for your feedback. If you ask Namo and I to extend by an hour your next visit I am sure we can make a plan ;)

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2019
Antwort von Brontii-ann am 1. Mai 2019
Good day Please may you elaborate on your stay with us to help me understand where we would have received the lower rating.

8/10 – Gut

Kevin

Gut: Personal & Service
Good to mediocre
Food was great. Service was as well. Missed little things like replacing water in the room.
Aufenthalt von 3 Nächten im März 2019
Antwort von BrontiiAnn am 15. Apr. 2019
Thank you for your feedback and great review.

10/10 – Hervorragend

Gordon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A piece of tranquility at a great location
Excellent location. Feels like you’re in the middle of the African bush. Great room. Friendly staff.
Aufenthalt von 1 Nacht im März 2019
Antwort von Brontii-ann am 15. Apr. 2019
Thank you for your great review Gordan and we look forward to hosting you in the near future.

10/10 – Hervorragend

Buhle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2019
Antwort von BrontiiAnn am 15. Apr. 2019
Thank you for your 10 out 10 and we look forward to hosting you again in the future.

10/10 – Hervorragend

Kate

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding
Tranquility at its best. Such a beautiful hotel, spacious rooms. We enjoyed a scrumptious dinner, big portions great value for money. Wide variety for breakfast. Highly recommended, and oh complimentary bar and snacks 💯
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Brontii-ann am 12. Feb. 2019
Thank you for your feedback Kate. We are always happy knowing our guest walk away with good memories. We hope to host you again in the future.

8/10 – Gut

Manal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great spot in the South for nature lovers ..
Aufenthalt von 1 Nacht im November 2018
Antwort von Brontii-ann am 20. Nov. 2018
Thank you for your feedback Manal.

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel great
We hosted a wedding at Thaba over this past weekend . All in all , I must compliment the banqueting staff, everything ran smoothly . The food was delicious. Your wedding coordinator needs some work , she was NOT present and everytime we called Linda - she was in a meeting of sorts. She , unfortunately needs further training as she was of NO assistance at all.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Brontii-ann am 20. Nov. 2018
Good day Michelle Thank you for your feedback and we hope to host you again in the future.

10/10 – Hervorragend

Jaime

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing!
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Brontii-ann am 17. Okt. 2018
Thank you for your feedback Jaime. We look forward to hosting you in the future.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2018
Antwort von Brontii-ann am 27. Sept. 2018
Thank you for taking the time to review our hotel, and we hope to host you again in the near future.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great but....
Stay was great but I was in bed with my partner and had the do not disturb sign on my door. The cleaning staff opened my door (without even knocking) and asked if I wanted towels. I was very taken aback as I thought I had maybe forgot to put the sign up. I then refused towel service and asked the cleaning staff if my do not disturb sign was on- to which she replied that it was- but she still needed to ask if I wanted towels. This is total disregard for protocol and privacy and I was not impressed with the intrusion. Overall it was a nice stay- but I was not happy with that part of the stay
Aufenthalt von 2 Nächten im August 2018
Antwort von Reservations am 21. Aug. 2018
Dear Guest Please may you be so kind as to advise on the date of your booking as well as the room number in order to investigate this further. Thank you.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great find
Super efficient and friendly staff. Keen "second mile" attitude, always ready to assist wherever they can. Magical views. Immaculate, spacious rooms. Good comfortable beds...crisp white linen. Little thoughtful extras (snacks in the room & complimentary bar fridge) were a pleasant surprise. Super pool area and great 'Eco ' bar surrounded by beautifully kept indigenous gardens. Fantastic Spa . Very good buffet breakfast . Great food and excellent staff at the restaurant. (Only wish those plastic table cloths & chairs would disappear!) 😃 Very environmentally conscious. Loved our stay ! Thank you
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Brontii-ann am 31. Juli 2018
Thank you for your feedback John. We always appreciate it when our guest take the time to share their experience with us. We are glad you enjoyed your stay here with us and look forward to hosting you for a second visit.

10/10 – Hervorragend

Venessa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A real Gem!
The room was so luxurious and the view beautiful. The minibar was a wonderful surprise!! The breakfast was superb. We can't wait to visit again. However, next time a little bit longer!
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Brontii-ann am 31. Juli 2018
Thank you for your feedback Vanessa. We look forward to hosting you for an even longer get-away experience in the future.

10/10 – Hervorragend

Nova

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Andrea am 25. Juni 2018
Dear Nova​​, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves on offering world-class services and facilities and your stay with us confirms this. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Marinda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hidden gem
Amazing. Can recommend for anyone.
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Andrea am 25. Juni 2018
Dear Marinda​, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves on offering world-class services and facilities and your stay with us confirms this. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

2/10 – Ungenügend

Malcolm

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Very poor service.
My daughter was charged twice for her room due to a fault in the hotel system and they made life very difficult for her when she was checking out. Given that she was part of a wedding party it pretty much destroyed the occasion and made the journey to the airport very stressful. The hotel therefore destroyed any goodwill that 5hey had created with us and the wedding party.
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Andrea am 18. Juni 2018
Dear Malcolm, Thank you for taking the time to review Thaba Eco Hotel. As you have mentioned this was dealt with on the day of check out. We did explain on check out that there are policies in place in terms of refunds, and I can assure you that we are currently working on your refund. We did ensure all the details were emailed accordingly after check out. It's unfortunate that this error has caused a laps in our goodwill towards your family. However, we can assure you that the error will be corrected. We are pleased that the wedding celebrations were a success all around. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Chantel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely getaway
Was amazing will see you soon!!!
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Andrea am 4. Juni 2018
Dear Chantel​, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves on offering world-class services and facilities and your stay with us confirms this. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager ​

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Good stay
Good experience but I was disappointed with the state of the carpets.
Antwort von Andrea am 4. Mai 2018
Dear Anonymous​​, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves on offering world-class services and facilities and your stay with us confirms this. We are currently in the process of deep cleaning all hotel room carpets as occupancy allows. We can also confirm we are replacing carpets in the hotel rooms during the renovation periods. We trust that we will welcome you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Jacob

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic service in a beautiful area. Buffet dinner expensive, better off taking an uber to shopping mall where there are plenty of food options.
Antwort von Andrea am 10. Apr. 2018
Dear Jacob​, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities. We are pleased you noticed the passion all our staff have to ensure all guests have a memorable experience with us. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

8/10 – Gut

Keith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bush country 30 mins from Joburg
Spectacular location just 30 mins from Joburg. Spectacular view from room with floor to ceiling windows. Dinner very good but breakfast service very slow - I had to leave after a 45 min wait for an meeting so missed it
Antwort von Andrea am 12. Apr. 2018
​Dear Keith​, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities and your stay with us confirms this. Firstly I would like to apologise for the inconvenience we might have caused you we at Kraal Restaurant as we pride ourselves in good and prompt service. It seems as though we have drop the ball during your breakfast with us. Could be so kind and notify us if you had an A la Carte Breakfast or a Breakfast buffet as this will surely assist in taking corrective action to assure that this will never happen again. Once again thank you for you vital feedback we appreciate it. We trust that we will welcome you back to Thaba Eco Hotel soon Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Fhatuwani

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rails in shower
The place is amazing. The showers just need rails and bench inside.
Aufenthalt von 1 Nacht im März 2018
Antwort von Andrea am 10. Apr. 2018
​Dear Fhatuwani​, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities and your stay with us confirms this. Thank you for your feedback regarding the shower and additional items to offer. We have put this forward to the relevant departments to consider for future renovations. We are pleased you noticed the passion all our staff have to ensure all guests have a memorable experience with us. We trust that we will welcome you back to Thaba Eco Hotel soon Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Andrew

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2018
Antwort von Andrea am 15. März 2018
Dear Andrew, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities. We are pleased you noticed the passion all our staff have to ensure all guests have a memorable experience with us. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Eugene

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2018
Antwort von Andrea am 15. März 2018
Dear Eugene, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities. We are pleased you noticed the passion all our staff have to ensure all guests have a memorable experience with us. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing hotel in a Nature Reserve
Aufenthalt von 2 Nächten im März 2018
Antwort von Andrea am 15. März 2018
Dear Anonymous, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities. We are pleased you noticed the passion all our staff have to ensure all guests have a memorable experience with us. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Mzwakhe

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2018
Antwort von Andrea am 7. März 2018
Dear Mzwakhe, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities. We are pleased you noticed the passion all our staff have to ensure all guests have a memorable experience with us. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

6/10 – Okay

Anele

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Andrea am 11. Apr. 2018
Dear Anele, Thank you for taking the time to review Thaba Eco Hotel. We noticed you gave a low rating. Would you kindly give us more information as to your experience with us? Our aim is to offer world-class service and your feedback could assist us with this. We look forward to hearing back from you. Kind Regards, Andrea Jardine Front Office Manager

10/10 – Hervorragend

dee, uk

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely
Lovely hotel. Very impressed with the free mini bar that I wasn’t expecting. Beautiful gardens. I would come and stay again.
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Andrea am 28. Feb. 2018
Dear dee​, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities time to time situations beyond our control occur however we strive to resolve them all promptly. We are delighted you enjoyed our Kraal Restaurant and its cuisine. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

8/10 – Gut

tope, atlanta

Gut: Sauberkeit und Personal & Service
Fair hotel
It’s fair hotel Nice secluded location, WiFi in the unit that I stayed did not work and I asked the staff, I was told it doesn’t work on weekends and I will have to wait till Monday?? The room looks nice but the ac unit is obviously small for the size of the room and so it was not as effective as it should be! Food buffet not a lot of selection! Will I come back to the hotel? Poor in terms of value for money!!!!
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Andrea am 2. März 2018
Dear tope​, Thank you for taking the time to review Thaba Eco Hotel. Thank you for the feedback regarding our stay with us, we would like to assure you that this isn't our usual level of service we provide. We can assure you that our WIFI workings all day every day of the week. We are currently looking into alternatives to offer in our hotel rooms to ensure all guests are comfortable all your round. Once again we thank you for your feedback this will allow for us to better our product offering as we strive for excellence. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Ronel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2017
Dear Ronel, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities. We are pleased you noticed the passion all our staff have to ensure all guests have a memorable experience with us. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Anniversary getaway - to reminisc
Hotel is still as amazing as it was when we got married there. Awesome staff, top quality food and service all round. Check-in was smooth. Room was fresh, clean and luxurious. Thank you TYB team.
Aufenthalt von 1 Nacht im November 2017
Dear Anonymous, Thank you for taking the time to review Thaba Eco Hotel. It's always a pleasure to receive such positive feedback. We pride ourselves in offering world-class services and facilities. We are pleased you noticed the passion all our staff have to ensure all guests have a memorable experience with us. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

6/10 – Okay

Daniela

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Desgaste desnecessário
Problema chuveiro, falta abastecimento minibar. Depois que reclamamos prontamente a senhora nos trocou de quarto
Aufenthalt von 2 Nächten im Juni 2017
Dear Daniela, Thank you for taking the time to review Thaba Eco Hotel. We apologise reservedly for the unforeseen water issue in your hotel room, however we are pleased we could assist with an alternative room as a solution. We offer the mini bar complimentary as part of our hotel accommodation package. The mini-bar is replenished daily throughout your stay with us,however, if 'do no disturb' signs are placed on the hotel room doors the porter wouldn't be able to replenish the mini bars. One possibility as to why the mini bar wasn't replenished. However, this is part of our in room amenities on offer and should have been completed as per our usual standard. We apologise for any inconvenience this might have caused. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Sheryl, South Africa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is a relaxing hotel in nature closest to city
Outstanding - 68x guests that slept over, enjoyed a wedding on Friday 30th June, breakfast the following morning have all expressed their satisfaction of the excellent quality of food at the function on 30th and breakfast of 1st July, service from staff from cheque in to venue service. The luxury rooms are excellent and the mini bar included in rates are all so commendable. All guests were new to the venue and wonderful to receive great reports from all. Well done Thabo highly recommended.
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Nicole Barkley am 9. Juli 2017
Dear Sheryl Jacobson Thank you so much for taking the time to review Thaba Eco Hotel. It is very important for us at Thaba Eco Hotel to be aware of such feedback and to ensure that our valued guests are always our first and foremost priority. We pride ourselves in offering world-class service at Thaba Eco Hotel and your memorable experience with us, confirms it. We appreciate that you noticed the passion of our staff and that we could share in making your daughter’s wedding day a memorable one. It was an absolute pleasure hosting yourself as well as your guests. We will ensure that your feedback is relayed to the team members at Thaba Eco Hotel to encourage and motivate them. What better recognition for the team than to know that they have contributed to “making each moment matter” while you were here with us; we thank you again. We believe in creating lifelong friendships and this is what we hope to establish with you, your friends and family over time. Our aim at Thaba Eco Hotel is to offer our clients an unforgettable experience and look forward to having them back for all special occasions. Kind regards Nicole Barkley Sales Manager

10/10 – Hervorragend

Black Trek Travel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonder in the mountains.
it was a wonderful experience.
Aufenthalt von 1 Nacht im Juni 2017
Dear Black Trek, Thank you for taking the time to review Thaba Eco Hotel. Its always a pleasure to receive such positive feedback. We pride ourselves in offering world-class service, and you experience with us confirms this to us. It pleases us that you appreciate the passion our staff have to ensure all guests have a memorable experience with us. We look forward to welcoming you back to Thaba Eco Hotel soon. Thaba Eco Hotel Andrea Jardine Front Office Manager

8/10 – Gut

Daniela

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Não fizeram reposição de minibar
Aufenthalt von 2 Nächten im Juni 2017
Dear Daniela, Thank you for taking the time to review Thaba Eco Hotel. We offer the mini bar complimentary as part of our hotel accommodation package. The mini-bar is replenished daily throughout your stay with us, however, if 'do no disturb' signs are placed on the hotel room doors the porter wouldn't be able to replenish the mini bars. One possibility as to why the mini bar wasn't replenished. However, this is part of our in room amenities on offer and should have been completed as per our usual standard. We apologise for any inconvenience this might have caused. We hope to be welcoming you back to Thaba Eco Hotel on your return to South Africa. Kind Regards, Andrea Jardine Front Office Manager

10/10 – Hervorragend

Vickash

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2017
Good Day Anonymous, Thank you for taking the time to review Thaba Eco Hotel. Its always a pleasure to receive such positive feedback. We look forward to welcoming you back to Thaba Eco Hotel soon. Kind Regards, Andrea Jardine Front Office Manager

6/10 – Okay

Daniela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Boa estrutura
Muito boa, tirando somente a falta de comunicação interna por termos comprado meia pensão, mas diziam que não tínhamos direito, depois de muito desgaste e de entrarmos em contato com hotéis.com se convenceram
Aufenthalt von 1 Nacht im Juni 2017
Dear Daniela, Thank you for taking the time to review Thaba Eco Hotel. We are pleased you enjoyed your stay with us, while travelling South Africa. The half board packaged isn't a package we usually offer, it was just a one time package. The package is offered with dinner included, and however no amount is mentioned on the booking platform, this is set by the hotel. We do apologise unreservedly for the lack of internal communication regarding the limit set for the dinner included. This has been rectified, and on your return, all departments were away of the process for the half board package. We do apologise for the inconvenience this has caused during your vacation in Johannesburg. We hope you would return to Thaba Eco Hotel on your next visit to South Africa. Kind Regards, Andrea Jardine Front Office Manager

10/10 – Hervorragend

PAULO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Luxo com bom preço!
Hotel maravilhoso!!! Café da manhã e jantar já incluidos, deliciosos. O quarto é enorme. Só nso é próximo a muita coisa, mas como estávamos de carro isso não foi inpecilho. Voltaria com certeza!!!!
Aufenthalt von 2 Nächten im Juni 2017
Dear PAULO BR, Thank you for taking the time to review Thaba Eco Hotel. It pleases us that you appreciate the luxury facilities and amenities we have to offer. It's delightful that you enjoyed the contemporary fusion inspired menu at the Kraal Restaurant. Our unique location makes it possible for you to enjoy the tranquil environment along with being close to the Johannesburg city. It's always a pleasure to receive such a positive response. We look forward to welcoming you back to Thaba Eco Hotel on your return to South Africa. Kind Regards, Andrea Jardine Front Office Manager

10/10 – Hervorragend

Jerome

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dear Jerome, Thank you for taking the time to review our Thaba Eco Hotel. It pleases us that you appreciate the world class service that we are known for. We would hope to be welcoming you back to Thaba Eco Hotel in the near future. We believe in creating lifelong friendships and this is what we hope to establish with you, your friends and family over time. Our aim at Thaba Eco Hotel is to offer our clients an unforgettable experience and look forward to having them back for all special occasions. Thaba Eco Hotel Andrea Jardine Front Office Manager

10/10 – Hervorragend

Siyanda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Place
Very great experience, from customer service, food, friendliness of staff and comfort.
Dear Siyanda, Thank you for taking the time to review Thaba Eco Hotel. It pleases us that you appreciate the friendliness of our staff and the passion they have to ensure you have a memorable experience with us. We have many aspects and amenities to offer as part of the world class service we are known for. We hope to be welcoming you back to Thaba Eco Hotel in the near future. We believe in creating lifelong friendships and this is what we hope to establish with you, your friends and family over time. Our aim at Thaba Eco Hotel is to offer our clients an unforgettable experience and look forward to having them back for all special occasions. Thaba Eco Hotel Andrea Jardine Front Office Manager