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Bewertungen von Road Lodge Germiston Lake

1 out of 5
Road Lodge Germiston Lake
Corner Lake and Chapman Roads, Denlee Ext 1, Germiston, Gauteng

Bewertungen

7,4

Gut

27 von insgesamt 95 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
37 von insgesamt 95 Gästebewertungen haben eine Bewertung von 8 - Gut" "
17 von insgesamt 95 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 95 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 95 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,8/10

Personal & Service

7,4/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Nicholas

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Ngcwembe

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Clean, quiet, friendly staff, affordable rooms
Aufenthalt von 3 Nächten im April 2023

10/10 – Hervorragend

Aiman

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2023

10/10 – Hervorragend

Jessie

Aufenthalt von 1 Nacht im Januar 2023

8/10 – Gut

Mogkona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
the place is nice ,clean and they staff good
The place was use friendly and the staff very nice ,the only problem need attention is the iron and the toilet is small big guys like use we were strangling to assist ourserves.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von John am 3. Nov. 2022
Good day,Thank you for the feedback received, we appreciate it. Will definitely have a look into the issue with the iron and bathroom facility. Looking forward to welcome you back again. Regards, John

8/10 – Gut

Gavin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
For the price it is perfect
Aufenthalt von 3 Nächten im Juli 2022
Antwort von John am 5. Sept. 2022
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

10/10 – Hervorragend

Ntombfikile

Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

Bernardino

Aufenthalt von 6 Nächten im März 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean, Aircon was great news.
Aufenthalt von 1 Nacht im Dezember 2021

8/10 – Gut

Illana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021

4/10 – Schlecht

AC

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
The room and bedding smelt of smoke and long black hairs were found in our bed.
Aufenthalt von 1 Nacht im März 2020
Antwort von The CLHG Team am 23. März 2020
Dear AC Thank you for taking the time to review our hotel. We regret that your room was not spotless and are addressing the issues you have raised with the staff members concerned. We hope to welcome you as our guest again soon.  With kind regards

2/10 – Ungenügend

Glenn

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Very Disappointed
It is nowhere near the airport, more like 25-30 min and I had no hot water to shower the next morning
Aufenthalt von 1 Nacht im März 2020
Antwort von The CLHG Team am 16. März 2020
Dear Glen Thank you for taking the time to review our hotel. We regret you were unhappy and wish to suggest that one of our airport hotels may better suit your needs. We hope to welcome you as our guest again soon.  With kind regards

10/10 – Hervorragend

Jacques

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2020
Antwort von The CLHG Team am 15. März 2020
Dear Jacques Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 – Gut

Fiona

Aufenthalt von 5 Nächten im Januar 2020

10/10 – Hervorragend

Lynette

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing and professonal
Professional and very friendly
Aufenthalt von 1 Nacht im Januar 2020
Antwort von The CLHG Team am 12. Jan. 2020
Dear Lynette Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

2/10 – Ungenügend

REUBEN

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
fit for purpose
amazing
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von The CLHG Team am 23. Dez. 2019
Dear Reuben Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 – Gut

emmanuel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von The CLHG Team am 30. Okt. 2019
Dear Emmanuel Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 – Okay

Hlekulane Martin

Gut: Sauberkeit und Komfort des Zimmers
Security during nite is challenge
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von The CLHG Team am 20. Okt. 2019
Dear Hlekulane Martin Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and your valuable feedback. We hope to welcome you as our guest again soon.  With kind regards

8/10 – Gut

Priscillah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wow
Lovely place to visit the staff was amazing its a definitely place to be
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von The CLHG Team am 11. Okt. 2019
Dear Priscillah Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and are delighted that our staff WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

8/10 – Gut

Josephine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von The CLHG Team am 26. Sept. 2019
Dear Josephine Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 – Gut

Johannes

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von The CLHG Team am 23. Sept. 2019
Dear Johannes Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von The CLHG Team am 28. Aug. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 – Hervorragend

Aniruth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay was good, this was the first place where I got unlimited wi-fi and staff are very polite and helpful.
Aufenthalt von 1 Nacht im August 2019
Antwort von The CLHG Team am 6. Aug. 2019
Dear Aniruth Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 – Gut

Lea-Ann

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von The CLHG Team am 1. Aug. 2019
Dear Lea-Ann Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 – Hervorragend

Luis B.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2019
Antwort von The CLHG Team am 26. Juni 2019
Dear Luis B Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

8/10 – Gut

Jayant

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Mai 2019
Antwort von The CLHG Team am 28. Mai 2019
Dear Jayant Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

6/10 – Okay

Hessel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Met slecht 1 dekentje eigenlijk te koud, extra deken lag niet in de kamer. Gang is erg gehorig, basic ontbijt, OK voor 1 nacht. Friendly staff
Aufenthalt von 1 Nacht im Mai 2019
Antwort von The CLHG Team am 20. Mai 2019
Dear Hessel Thank you for taking the time to review our lovely hotel and we sincerely appreciate your valuable feedback. We are pleased to advise that the Road Lodge brand is in the process of enhancing its sleep experience, which will be completed soon. We trust that you will enjoy the changes. With kind regards

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Rooms not been updated over the years. Needs to be on par with the recrption and the outside of the hotel.
Aufenthalt von 5 Nächten im Januar 2019
Antwort von The CLHG Team am 30. Jan. 2019
Thank you for taking the time to review our hotel. We appreciate the positive feedback and will certainly give your suggestion consideration. We hope to welcome you as our guest again soon. With kind regards

2/10 – Ungenügend

Johan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Disguisting
NEVER AGAIN, DIRTY SHEETS, HAIR IN THE BED, GREASY PILLOWS. BAD IN HOUSE SECURITY. PEOPLE FEELING DOOR KNOB DURING KNIGHT. AT FIRST,, AIRCON NOT WORKING
Aufenthalt von 1 Nacht im Januar 2019
Antwort von The CLHG Team am 30. Jan. 2019
Dear Johan Thank you for taking the time to review our hotel. We regret that you were unhappy and thank you for your explanation which is appreciated and will be shared with the appropriate members of management. It is always extremely disappointing when we are unable to completely meet a guest’s requirements at one of our hotels and we sincerely hope you will give us an opportunity to redeem ourselves. In the meanwhile we will continue with our commitment to kindness and service excellence. With kind regards

8/10 – Gut

Gareth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2019
Antwort von The CLHG Team am 22. Jan. 2019
Dear Gareth Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Semplice e tranquillo. Ottimo rapporto qualità prezzo.
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von The CLHG Team am 19. Dez. 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the positive feedback. We hope to welcome you as our guest again soon. With kind regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im November 2018
Antwort von The CLHG Team am 28. Nov. 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 5 Nächten im November 2018
Antwort von The CLHG Team am 14. Nov. 2018
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon. With kind regards

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
1. The night shift staff were extremely loud, laughing, banging stuff and chatting away through the night 2. The sink was smelling terribly, clearly there was an issue with the drainage system
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von John am 24. Okt. 2018
Dear Sir/Madam, Thank you for the feedbacks, I will definitely share it with the night shift staff to ensure corrective actions is taken and refer the sink problem with the maintenance department. Kind regard, John Chiu General Manager

2/10 – Ungenügend

Marius, Abu Dhabi

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Just a horrible place! 2 star hotels in other countries are beter than this one!
Aufenthalt von 2 Nächten im September 2018
Antwort von The CLHG Team am 19. Sept. 2018
Dear Marius Thank you for taking the time to review our hotel. We regret that you were unhappy and will investigate how your stay could have been improved. We are committed to kindness and service excellence and hope to welcome you as our guest to our hotels again soon. With kind regards

10/10 – Hervorragend

Junaid

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Kelvin am 20. Aug. 2018
Dear Junaid, Thanks for taking the time to review our hotel, as well as the fabulous rating of 5 out of 5! We trust that you had a pleasant stay and hope to see you again in future! Kind regards, Kelvin Clements General Manager

6/10 – Okay

Molifi

Gut: Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2018
Antwort von Kelvin am 14. Aug. 2018
Dear Molifi, Thanks for taking the time to review our hotel. We trust that you had a pleasant stay, and hope to see you again in future! Kind regards, Kelvin Clements General Manager

8/10 – Gut

GEORGE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
amazing but please include breakfast in your prices
Aufenthalt von 3 Nächten im Juni 2018
Antwort von Kelvin am 29. Juni 2018
Dear George, Thanks for your review of our hotel and we trust that you enjoyed your stay. We do have a bed and breakfast rate available when booking direct with the hotel, but this is not available when booking on Hotels.com at this stage. Kind regards, Kelvin General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Happy Durban Rowers
My son and I have stayed at the Germiston Road Lodge several times and have always experienced a comfortable stay. The room and ensuite are clean and well presented. I like that you can open the window if you don't want to use the air conditioner. The breakfast is pricey but does offer a good variety of food. The hotel is extremely conveniently located, especially if you a rower. It is right next to Victoria Lake, it has a great restaurant called Harvards just down the road at Rand Airport and a Roadhouse, for quick takeaways, within a short walking distance from the hotel. It also has easy access to the N3.
Antwort von The CLHG Team am 3. Mai 2018
Thank you for taking the time to review our lovely hotel. We are delighted that your stay was as good as usual and sincerely appreciate your wonderful feedback! We look forward to welcoming you 'home' again soon. With kindest regards

6/10 – Okay

Sean

Perfect when you need to stay near Rand Airport
We use this as a base when we have business at Rand Airport and serves it purpose
Antwort von Kelvin am 2. Mai 2018
Dear Sean, Thanks for taking the time to review our hotel. We trust that you had a good stay with us and look forward to seeing you again. Kind regards, Kelvin, General Manager

8/10 – Gut

Arthur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Kelvin am 9. Apr. 2018
Dear Arthur, Thanks for taking the time to review the hotel. We trust that you had a good stay and hope to be of service to you again in future. Kind regards, Kelvin Clements General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
helpfully service when you need
Simple and helpful good service, after we left, in the evening I phone back to see if I left my pillow. They call me back said it was founded and today I organise a friend to fetch for me.
Antwort von Kelvin am 4. Apr. 2018
Dear Anonymous, Thanks for taking the time to review our hotel, as well as the kind comments regarding the staff managing to retrieve you pillow, much appreciated! Kind regards, Kelvin General Manager

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2018
Antwort von Kelvin am 31. Jan. 2018
Dear Sarah, Thanks for your review and for staying at Road Lodge Germiston, we trust that you had a pleasant stay. Kind regards, Kelvin General Manager

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im November 2017
Dear Anonymous Thanks for your review and for staying at Road Lodge Germiston. Kind regards Kelvin General Manager

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Personal & Service
Rudde staff
Terrible!!! Booking mix up through no fault of our own - thank goodness printed confirmation of two rooms. See extrapolation.Room 1 View and print a receipt Double Room, Non Smoking - Room Only Number of nights: 1 night Number of guests: Ronnie Coetzer , 1 adult Preferences*: Non Smoking, Double Bed Nightly charges: $38.46 Saturday, November 18, 2017 Room 2 View and print a receipt Double Room, Non Smoking - Room Only Number of nights: 1 night Number of guests: Elma Gourrege , 1 adult Preferences*: Non Smoking, Double Bed Nightly charges: $38.46 Saturday, November 18, 2017 Reception didn't know how to handle it. Was maid to wait and my confirmation paper passed from one staff member to the next. Reception staff rude.
Aufenthalt von 1 Nacht im November 2017
Dear Mr. Coetzer Please accept our sincere apologies for the poor service received on arrival at the hotel. The bookings were indeed all correct and in order, and the Receptionist was negligent in this regard. We will be taking corrective action against the individual concerned for her rude behaviour and further training will be conducted with all relevant staff, in order to avoid this situation from reoccurring. Thanks for staying at Road Lodge Germiston, and I trust that the rest of your stay was a pleasant one. Kind regards Kelvin

8/10 – Gut

Phila

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2017
Dear Phila Thanks for taking the time to rate our hotel. We trust that you had a good stay with us. Kind regards Kelvin General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was a bit cold, and the heater was noisy. But other than that was a pleasant stay.
Aufenthalt von 4 Nächten im Juli 2017
Antwort von Kelvin am 10. Juli 2017
Dear Anonymous Thanks for your valued feedback. We are glad to see that you had a pleasant stay and we apologise for the heater noise experienced. Kind regards Kelvin General Manager

6/10 – Okay

Kevin

Gut: Komfort des Zimmers
Dear Kevin Thanks for taking the time to review our hotel. I trust you had a pleasant stay with us. Kind regards Kelvin General Manager

8/10 – Gut

Lionel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dear Lionel Thanks for taking the time to review our hotel. I trust you had a pleasant stay with us. Kind regards Kelvin General Manager

6/10 – Okay

Jochen

Gut: Sauberkeit und Zustand der Unterkunft
perfectly nice overnight business travel stay
the room was basic but clean and comfortable and good value for money. I got a good night's rest, which what I needed. Staff were friendly, but what was a bit confusing was that the key cards had to be held upside down to get into the room, which nobody explained. Breakfast was ok but a bit basic and closed at 9:00 am which I found surprisingly early. There was a nice restaurant at the Rand Airport 5 mins drive away.
Antwort von General Manager am 7. März 2017
Dear Jochen Thanks for your kind comments regarding your stay with us. Please accept our sincere apologies for not explaining the operation of the room key on arrival. We will investigate our breakfast selection, in order to implement more variety. Thanks for choosing Road Lodge Germiston. Kind regards Kelvin Clements General Manager