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Bewertungen von Mercure Johannesburg Midrand Hotel

3 out of 5
Mercure Johannesburg Midrand Hotel
Old Pretoria Road, Midrand, Gauteng

Bewertungen

7,6

Gut

41 von insgesamt 177 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
75 von insgesamt 177 Gästebewertungen haben eine Bewertung von 8 - Gut" "
40 von insgesamt 177 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 177 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 177 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

7,8/10

Personal & Service

8,0/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Andreas

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Der Service/ das Personal war wirklich gut, leider sind die Zimmer etwas veraltet.
Aufenthalt von 3 Nächten im Juli 2023

6/10 – Okay

Harald

Aufenthalt von 6 Nächten im März 2020

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2019
Antwort von Elma am 6. Aug. 2019
Dear Christian, Thank you very much for your feedback regarding your stay with us. We are very pleased to hear that we have been able to turn you into one of our loyal Guests Thank you for your kind recommendations of our services and facilities and for sharing this with the Hotels.com community... We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2017

6/10 – Okay

Günter, Wien

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
abgewohntes Haus in Flughafennähe
Bettwäsche nicht ok, Parkplatz bewacht, Rezeption könnte freundlicher sein

8/10 – Gut

Ingrid, Kapstadt

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Preis-Leistungsverhältnis ist hervorragend.
Modernes, sehr sauberes Hotel, nicht fancy, hat aber alles, was man als Geschäftsreisender gern hat : Es ist sehr ruhig, modernes Bad mit allem was, man braucht und nicht immer herumtragen will. Sehr sicher und freundlich mit Parkplätzen direkt vor dem Haus und wifi. Es gibt 2 Restaurants direkt neben dem Hotel, wo man ganz ordentliches Abendessen bekommt- kann übers Hotel abgerechnet werden. Liegt verkehrstechnisch recht günstig. In Johannesburg am besten einen Mietwagen nehmen - Taxis sind dort teuer und nicht leicht zu finden (ausser am Flughafen). Wenn man das nicht möchte, kann man vom Flughafen mit dem Gautrain nach Midrand fahren und von dort aus ein Taxi zum Hotel nehmen (günstiger und schneller als Taxi) Hotel ist super für Geschäftsreisende, nicht so für Familien oder Touristen (man kann dort nicht viel tun)

10/10 – Hervorragend

Hans, Regensburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolle Lage in der Mitte zwischen Johannesburg und Pretoria
Absolut empfehlenswertes Hotel. Tolle Lage, saubere Zimmer, bewachter Parkplatz und sehr freundliches und hilfsbereites Personal. Einzig das Frühstücksbuffet ist mit 110 Rand zu teuer.

2/10 – Ungenügend

Cor, Deutschland

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Hotel Mercure Midrand stimmt nicht mit die Angaben im Internet
Leider war das Hotel nicht 5 minuten sondern 35 minuten vom Flughafen entfernt. Das Zimmer war nicht saubergemacht und die Bettwäsche war schmutzig.

2/10 – Ungenügend

Abdullah Furkan

Aufenthalt von 5 Nächten im Oktober 2023

8/10 – Gut

Frans

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It is a good hotel
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Nicola

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
It was good
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

Moses

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Carpets are dirty.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

peta jane

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The people were amazing.. Helpful and friendly. The room was lovely. Two issues i had was the wifi was very very slow and the tv programes were awful Other than that i was very happy
Aufenthalt von 5 Nächten im Juni 2022

4/10 – Schlecht

munyaradzi

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dreadful experience
Despite the best effort of the staff I personally had a horrible experience. On my second day whilst taking my morning shower raw began coming out of the shower head and subsequently filled the whole room with a pungent smell. Thanks to the manager I was moved from room 314 to 228. Apparently it's not the first time this has happened so it maybe a serious structural issue. The final straw in on leaving the elevator was not in working order. The response was " Ah well"!!!!
Aufenthalt von 3 Nächten im März 2022
Antwort von Prisca Hlatshwayo Hotel Manager am 5. Apr. 2022
Dear Mr Reise. Thank you very much for your feedback regarding your stay with us. I sincerely apologies for the inconvenience caused. Your feedback is very important to us, please rest assured that I have taken the appropriate measures to resolve the problem you reported . We have called in plumbing company that came out to access the problem you reported , the outcome was not at all raw but dirt built up in the shower head in room 314. After these findings we then bought a chemical to soak and clean all shower heads in the hotel to prevent future occurrence .We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Prisca HLATSHWAYO Hotel Manager

10/10 – Hervorragend

Evodia

Aufenthalt von 1 Nacht im März 2022
Antwort von Prisca Hlatshwayo Hotel Manager am 14. März 2022
Thank you very much for your feedback regarding your stay with us. I sincerely apologize for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Prisca HLATSHWAYO General Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing
Aufenthalt von 1 Nacht im April 2021
Antwort von Elma am 5. Mai 2021
Good day, Thank you very much for your feedback regarding your stay with us. We are very pleased to see the high rating of our services and product. We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2021
Antwort von Elma am 16. Apr. 2021
Good day, Thank you very much for your feedback regarding your stay with us. We are very pleased to hear that we have been able to turn you into one of our loyal Guests Thank you for your kind recommendations of our services and facilities and for sharing this with the Expedia community... We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Maureen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Enjoyed my 1 night stay
Amazing stay loved it-Maureen😄
Aufenthalt von 1 Nacht im März 2021
Antwort von Elma am 12. Apr. 2021
Dear Maureen, Thank you very much for your feedback regarding your stay with us. We are very pleased to hear that we have been able to turn you into one of our loyal Guests Thank you for your kind recommendations of our services and facilities and for sharing this with the Expedia community... We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Zwelibanzi

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Mr
Would have been perfect if it wasn't of the noises made by a group of drunken occupants.i couldn't sleep until midnight. Otherwise breakfast was perfect Staff friendly Rooms clean and comfortable
Aufenthalt von 2 Nächten im März 2020
Antwort von Prisca Hlatshwayo Hotel Manager am 14. März 2022
Dear Zwelibanzi . Thank you very much for your feedback regarding your stay with us. I sincerely apologize for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem of noise and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Prisca HLATSHWAYO Hotel Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Elma am 18. Feb. 2020
Good day, Thank you very much for your rating of our services and product. We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Mongikazi

Aufenthalt von 2 Nächten im November 2019

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not good
I was given an old, poor condition room. I complained and then was put in a slightly better room. Dirty shower, unfriendly reception lady. I will not be back
Aufenthalt von 2 Nächten im September 2019
Antwort von Elma am 25. Sept. 2019
Good day, Thank you very much for your feedback regarding your stay with us. Please allow me to express my sincerest apologies for the inconvenience caused and that your experience did not live up to your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

4/10 – Schlecht

Richard

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The mildew smell in the shower was terrible
Aufenthalt von 5 Nächten im September 2019
Antwort von Elma am 19. Sept. 2019
Dear Richard, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Sydney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2019
Antwort von Elma am 19. Sept. 2019
Dear Sydney, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Neville

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Elma am 6. Aug. 2019
Dear Neville, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It’s our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Simon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good, well priced business hotel.
Always well located for business in and around the Midrand area. Only complaint is the same as that of previous stays: on weekends (in this case Friday and Saturday nights) guests arrive drunk at 1 or 2 am and make a huge noise in parking areas and passages outside rooms and the security does not seem interested in tackling this. All 3 rooms I booked for this job complained about the same thing.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Elma am 6. Aug. 2019
Dear Simon, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. We have now have a second security guard on duty who will do patrols on the floors over weekends to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

victor, Москва

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Приятное место для остановки в пути.
Отель удобно расположен для осмотра достопримечательностей Йоханесбурга и Претории, если вы путешествуете на автомобиле. Охраняемая просторная парковка. Приятное здание отеля на закрытой территории. Чистые, уютные номера. Вежливый, приветливый персонал. Рекомендую для остановки в пути и отдыха.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Elma am 6. Aug. 2019
Dear Victor, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Sanjay

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sanjay Swami
It was really good to stay. All hotel staff were very friendly and cooperative.
Aufenthalt von 4 Nächten im Juli 2019
Antwort von Elma am 6. Aug. 2019
Dear Sanjay, Thank you very much for your feedback regarding your stay with us. We are pleased to read your positive review and are glad you had a great experience. It is our mission to delight our guests every day. Will certainly share your feedback with the staff and they will be delighted to see their hard work has been noticed. We look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

NL

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Bed linen quality / condition
I found the bed linen very scratchy.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Elma am 6. Aug. 2019
Dear NL, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juni 2019
Antwort von Elma am 1. Juli 2019
Good day, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything is good and staff are very friendly, feel safe during stay in the hotel
Aufenthalt von 5 Nächten im Juni 2019
Antwort von Elma am 1. Juli 2019
Good day, Thank you very much for your feedback regarding your stay with us. We are very pleased to hear that we have been able to turn you into one of our loyal Guests Thank you for your kind recommendations of our services and facilities and for sharing this with the Expedia community... We look forward to welcome you back again in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Lawrence

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Elma am 1. Juli 2019
Thank you very much for your feedback regarding your stay with us. Dear Lawrence, We are pleased to read your positive review and are glad you had a great experience. It is our mission to delight our guests every day. Will certainly share your feedback with the staff and they will be delighted to see their hard work has been noticed. We look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Mike

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Elma am 21. Juni 2019
Dear Mike, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Franck Yannick

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bon établissement
Bon séjour , le prix du buffet du matin un peu elevé en comparaison avec le coût du repas du soir.
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Elma am 6. Juni 2019
Dear Franck, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It’s our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Mookho

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My stay was amazing, this hotel is perfect i recommend it to everyone.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Elma am 6. Juni 2019
Dear Mookho, Thank you very much for your feedback regarding your stay with us. We are pleased to read your positive review and are glad you had a great experience. It is our mission to delight our guests every day. Will certainly share your feedback with the staff and they will be delighted to see their hard work has been noticed. We look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Sydney Bongani

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Marvelous
The stay was good but the food was very exorbitant and somehow very cold
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Elma am 4. Juni 2019
Dear Sydney, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
A very pretty facility.The room was clean and comfortable. But I could not sleep 3 out of 4 nights because the other guests on my floor were loud and disruptive most of the night and the staff would not make them be quiet.
Aufenthalt von 4 Nächten im April 2019
Antwort von Elma am 6. Mai 2019
Good day, Thank you very much for your feedback regarding your stay with us. Please allow me to express my sincerest apologies for the inconvenience caused and that your experience did not live up to your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

6/10 – Okay

BONGANI

Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im April 2019
Antwort von Elma am 29. Apr. 2019
Dear Bongani, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It’s our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Cornelia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im April 2019
Antwort von Elma am 29. Apr. 2019
Dear Cornelia, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

michael

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The hotel was value for the room rate. TV channels could include more movie options and maybe less sport. Never enough hangers in the wardrobe for a couple staying more than one night.
Aufenthalt von 5 Nächten im April 2019
Antwort von Elma am 26. Apr. 2019
Dear Michael, Thank you very much for your feedback regarding your stay with us. I sincerely apologise for the inconvenience caused. Your feedback is very important to us, please rest assured that I am taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2019
Antwort von Elma am 27. März 2019
Good day, Thank you very much for your feedback regarding your stay with us. We are pleased to read your positive review and are glad you had a great experience. It is our mission to delight our guests every day. Will certainly share your feedback with the staff and they will be delighted to see their hard work has been noticed. Hope we have the pleasure of welcoming you again in the future. Kind Regards, Elma Labuschagne General Manager

6/10 – Okay

Catriona

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
fair
room was smaller than what I had expected
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Elma am 5. März 2019
Dear Catriona, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It’s our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Value for Money
Its very good value for money in all aspects
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Elma am 26. Feb. 2019
Good day, Thank you very much for your feedback and rating of our services and product. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Its our hope that you will give us the opportunity to host you again in the near future. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Elma am 18. Feb. 2019
Good day, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

10/10 – Hervorragend

travelstart

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Elma am 9. Jan. 2019
Good day, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Jac

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Privcy ans helpful staff Conveniently located with route access Relatively safe area Shower was relaxing Overall pretty nice place and grrat value for money.
Aufenthalt von 2 Nächten im November 2018
Antwort von Elma Labuschagne am 4. Dez. 2018
Dear Jac, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Elma Labuschagne General Manager

8/10 – Gut

Pinaki

Good stay
Aufenthalt von 2 Nächten im November 2018
Antwort von Elma Labuschagne am 4. Dez. 2018
Dear Pinaki, Thank you very much for your feedback regarding your stay with us. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager

6/10 – Okay

Kurt, Johannesburg

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Good Hotel for what I needed to do
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Elma am 15. Okt. 2018
Dear Kurt, Thank you very much for your positive rating of our services and product. Your feedback is important to us as it serves as encouragement to continuously improve our services. We look forward to welcome you back again very soon.. Kind Regards, Elma Labuschagne General Manager