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Bewertungen von Holiday Inn Johannesburg Airport, an IHG Hotel

4 out of 5
Holiday Inn Johannesburg Airport, an IHG Hotel
O.R. Tambo Airport Johannesburg, Boksburg, Gauteng

Bewertungen

8,4

Sehr gut

168 von insgesamt 377 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
137 von insgesamt 377 Gästebewertungen haben eine Bewertung von 8 - Gut" "
40 von insgesamt 377 Gästebewertungen haben eine Bewertung von 6 - Okay" "
16 von insgesamt 377 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 377 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Personal und der Empfang waren sehr freundlich und hilfsbereit. Das Bar Angebot lecker und günstig. Die Ausstattung der Zimmer schon etwas älter.
Aufenthalt von 1 Nacht im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Personal war sehr nett und zuvorkommend. Die Zimmer grosszügig und angenehm gestaltet.
Aufenthalt von 5 Nächten im Januar 2020

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Hotel nahe am Flughafen
Dinnerbufett am Abend war sehr gut. Leider kann man die Fenster nur bedingt öffnen da der Flugläm doch erheblich ist. Bei geschlossenem Fenster 3 fach Verglasung kann man jedoch schlafen. Shuttle zum Flughafen alle 30 Minuten, kostenlos.
Aufenthalt von 1 Nacht im August 2017

10/10 – Hervorragend

Edith, Mömbris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zufrieden auch beim zweiten Mal
Am Ende unserer Südafrikareise übernachteten wir wiederum im Holiday Inn. Ergänzend zu meiner 1. Bewertung kann ich Folgendes berichten: Diesmal benutzten wir den angebotenen Shuttle vom Flughafen zum Hotel. Wir waren etwas in Sorge, dass wir es nach der Landung um 15 Uhr auch bis 15:30 Uhr zur Abfahrt des Shuttles schaffen würden, denn der Shuttle geht zu dieser Uhrzeit leider nur stündlich. Wir haben aber problemlos den Shuttle gefunden, haben es auch noch bis 15:30 Uhr geschafft und waren dann in nur 10 Minuten im Hotel. Auch der Shuttle zum Flughafen am nächsten Tag klappte perfekt. Er dauerte nur etwas länger, ca. 20 Minuten, da wir noch andere Gäste am Einkaufszentrum absetzten. Vom Service des Hotelpersonals waren wir wieder sehr begeistert. Das Personal kannte uns noch vom ersten Mal und fragte immer wieder nach unserem Enkel, der erst eine Woche später mit seinen Eltern zurück flog. Eine solche Freundlichkeit erlebt man selten. Einziger Kritikpunkt war das Abendessen. Bei unserem ersten Aufenthalt hatten wir nur zwei kleine Gerichte bestellt, einen Burger und einen Wrap, die perfekt waren. Dieses Mal hatten wir zwei Hauptgerichte, Lamm und Fisch, die leider nicht unseren Vorstellungen von einem exzellenten Essen entsprachen. Das Essen war aber OK. Aufgrund der Nähe zum Flughafen, dem Hotelkomfort und der Freundlichkeit des Personals würden wir jederzeit wieder in diesem Hotel übernachten.
Antwort von Portia Twala - Guest Relations Manager am 10. März 2016
Dear Edith, Thank you for taking the time to review our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Portia Twala- Guest Relations Manager

8/10 – Gut

Edith, Mömbris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel in Flughafennähe
Wir waren sehr zufrieden. Die Zimmer waren bestens. Ein Haarfön befindet sich in der Schublade. Europäische Steckdose ist vorhanden, ebenfalls ein Safe. Vom Fluglärm war nichts zu hören. Am Pool donnerten allerdings die landenden Flugzeuge über die Köpfe. Im kleinen Pool konnte man sich gut erfrischen. Poolbadetücher waren vorhanden. Das ansprechende Fitnessstudio haben wir ebenfalls genutzt. Mittags und Abends haben wir im Hotel gegessen. Das Essen war sehr schmackhaft, was wir in einem Hotel so nicht erwartet hätten. Mittags gab es ein Mittagsbuffet für 175 Rand und Abends à la carte zu günstigem Preis. Das Frühstück bot nicht so viel Auswahl, war aber für den größten Teil unserer 5 köpfigen Familie ausreichend. Um unser Enkelkind von 2 Jahren kümmerte man sich sehr liebevoll. Kinder Essen kostenlos. Wir können dieses Hotel weiter empfehlen.
Antwort von Portia Twala - Guest Relations Manager am 12. Feb. 2016
Dear Edith, Thank you for taking the time to review our hotel. We apologise for any inconveniences you might have experienced during your stay and we will share your comments with our team so that we can continue to improve our services. I am pleased, however, to hear that you enjoyed our pool, gym, food and hospitality. It's something we take great pride in. We do hope to have an opportunity to welcome you back in the future. Sincerely,

6/10 – Okay

Verena, Marburg

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Ok
Gegen die Zimmer und die Lage (kurze Fahrt mit dem Shuttle) kann man nichts sagen - insofern eine preisgünstige Möglichkeit, wenn man einen Stopover hat. Allerdings ist der Service ziemlich schlecht - sitzt man draußen, muss man sich seine Getränke selbst holen (vor ein paar Jahren gab es im Garten am Pool noch eine Bar), viele Gäste scheinen das Essen von außerhalb zu holen, also hocken dann dort die Leute mit ihren McDonalds Tüten...Das Buffet Abends ist ok, aber wahrlich nichts besonderes.
Antwort von Portia Twala am 24. Nov. 2015
Dear Verena, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We have shared your feedback with our staff and so we can make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Businesshotel zur Übernachtung
Wir (2 Erwachsene, 2 Kinder -> 2 Zimmer) haben dieses Hotel zur Übernachtung vom Interkontinental- zum Domestic-Flight genutzt. Kommunikation per email zuvor war problemlos möglich, daher konnten wir Fehler auf expedia zuvor klären. Abholung vom Flughafen ist vorgesehen und unkompliziert (Minibus mit Anhänger. Bitte an expedia: Angaben korrigieren). Check-in war sehr gut vorbereitet, Frühstück war ansprechend, aber leider nicht im Preis enthalten. Damit ist das Hotel im Vergleich mit Hotels am Flughafen teuer. Auffällig und Befremdlich: Toilettenbürsten gab es keine.
Antwort von Portia Twala - Guest Relations Manager am 9. Apr. 2016
Sehr geehrter Anonym, Vielen Dank für Ihre Bewertung unseres Hotels. Ich freue mich, Ihre positive Kommentare über Ihre Erfahrungen bei der Buchung zu hören und Check-in. Es ist etwas, das wir in sehr stolz. Wir Feedback schätzen und werden mit unseren Mitarbeitern teilen, so dass wir unsere Leistungen weiter zu verbessern. Wir hoffen, dass Sie und Ihre Familie wählen wieder bei uns zu bleiben. Mit freundlichen Grüßen, Portia Twala - Guest Relations Manager

10/10 – Hervorragend

Steven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location to airport and free shuttle. Convenient buffet breakfast and dinner.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

JOSEPH

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location
Aufenthalt von 4 Nächten im April 2024
Antwort von Lenah am 17. Apr. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
After a VERY long trip, the hotel was an oasis! The beds were the best we’ve ever slept in and the food was excellent.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lenah am 17. Apr. 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Christine

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Lenah am 17. Apr. 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Gut

Krista

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The kitchen/dining staff went above and beyond to please us. The chef made a milk tart special for us because it was our last night in South Africa and we wanted to try this specialty. Linda, William, Granny, and Sihle in the dining room helped make it happen. They were all warm and friendly. Our only request is that the dim lighting be improved in the rooms.
Aufenthalt von 2 Nächten im April 2024
Antwort von Lenah am 17. Apr. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Velempini

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Located in an industrial area kinda secluded
Aufenthalt von 1 Nacht im April 2024
Antwort von Lenah am 8. Apr. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Cindy

Mit der Familie gereist
.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lenah am 8. Apr. 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Ebony

Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Tapuwa

Nice place
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Lenah am 8. Apr. 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Gut

Letso

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was super helpful
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lins am 19. März 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Okay

Ving, covina

Geschäftlich gereist
Gut: Personal & Service
Below holiday inn standard
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lenah am 11. März 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Bessie

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is clean , very welcoming staff and very understanding team. Keep it up
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Lenah am 11. März 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Chewe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Brilliant property with amazing staff. Just the inability to go shopping that brings it down despite the shopping center being down the road. The neighborhood safety issues are undoubtedly beyond the control of the hotel, which is understandable.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lenah am 27. Feb. 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Theodore

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lenah am 22. Feb. 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Hervorragend

stephen, Springfield

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lenah am 12. Feb. 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

8/10 – Gut

jonathan

Gut: Personal & Service und Zustand der Unterkunft
price
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lenah am 12. Feb. 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Hervorragend

Theodore

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice spot by the Airport
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Nancy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super place to stay and great price!
I wish I had taken pictures of our stay, because this place is wonderful! Seriously! The food was great—shoutout to the chef—(I’m sorry I can’t find his name I wrote down)—who actually came out himself and clarified details on our order and then checked with us again to see how we enjoyed it. Super sweet guy. And the wait staff was awesome, too. All the staff were helpful and very friendly. The room was nice and the bed very comfortable. We had housekeeping every day which was great because in the States they still don’t want to do that. The shuttle for the airport ran consistently. And the price for this hotel, even when we added breakfast and dinner, was amazing! Can’t brag on this place enough. My husband and I decided we have found our place to stay when we come through Johannesburg.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Lenah am 5. Feb. 2024
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Christopher

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Tristan

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Gut

Farida

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Basilio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was really good, location and friendly
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Hervorragend

Julian

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was well maintained and very comfortable
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Okay

William

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Hervorragend

Bertha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Donald

Gut: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

8/10 – Gut

Rudolph

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I WAS VERY IMPRESSED BY THIS HOTEL AND THE STAFF. ALL STAFF WAS VERY ACCOMMODATING AND LOOKED AFTER MY SAFETY AND WELL BEING. A WONDERFUL EXPERIENCE!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Lenah am 5. Feb. 2024
Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 011 823-1843 or lenah.sibiya@hijoburgairport.co.zaSincerely,Lenah SibiyaGuest Services Manager

10/10 – Hervorragend

Afaaf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Maria am 13. Dez. 2023
Dear KennethThank you for taking the time to tell us about your experience at Holiday Inn Johannesburg - AirportWe are delighted to hear that you had a pleasant stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Maria DitshegoGuest Services

8/10 – Gut

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We enjoyed our stay. The mattress was a little lumpy but the room was fine. . After breakfast and paying our bill at the front the lady asked for a gratuity. I told her I’m giving it to the young lady that cleared our dishes and walked over and found her. I like to give who helps, not the person who rings up my tab
Aufenthalt von 4 Nächten im November 2023
Antwort von Lenah am 21. Nov. 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Gut

Pam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was amazing!
Aufenthalt von 1 Nacht im November 2023
Antwort von Lenah am 20. Nov. 2023
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Deep cleaning needed
Breakfast very good. Room needs deep clean. Dirty carpets and smelt bad
Aufenthalt von 1 Nacht im November 2023
Antwort von Lenah am 13. Nov. 2023
Dear GuestThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Gabriel

Aufenthalt von 1 Nacht im November 2023
Antwort von Lenah am 20. Nov. 2023
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

4/10 – Schlecht

Botshelo

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not a good stay
The was too much noise to can bare The stuff were so loud walking around the corridor and breaking stuff too Talking to each other so load and the was a construction happening which we were not told The wall banging sounds was extreme I couldn’t rest I really didn’t appreciate my stay
Aufenthalt von 1 Nacht im November 2023
Antwort von Lenah am 9. Nov. 2023
Dear GuestThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Lenah SibiyaGuest Relations Manager

8/10 – Gut

Laura

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
It was a good experience. Price and location fair. Staff very friendly. Hotel seems needs some update but 8- clean. The only thing the restaurant was a bit understaff in the evenings and took a bit on food and drinks.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Lenah am 7. Nov. 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Heather

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great airport stay over option
Wonderful breakfast, quiet rooms even with jets flying over.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lenah am 2. Nov. 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Robert

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Smooth check in.nice room.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lenah am 2. Nov. 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

2/10 – Ungenügend

Pius KS

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
antiquated hotel
hotel is outdated desperately requires face lift
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Lenah am 26. Okt. 2023
Dear GuestThank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Okay

Emma

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lenah am 27. Okt. 2023
Dear GuestThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your sleep Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Lenah SibiyaGuest Relations Manager

6/10 – Okay

Rochelle, Atlanta

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Needs repair- had to move rooms because of noise of ac, tub really warn, dingy bathroom, poor lighting, super friendly and helpful staff on all accounts.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lenah am 26. Okt. 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Velma

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Excellent customer service
A last minute overnight stay, as we missed our flight! Excellent service, convenient shuttle service and a delightful experience.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lenah am 26. Okt. 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager

10/10 – Hervorragend

Melvyn, Okotoks

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They catered to my gluten free requirements.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Lenah am 26. Okt. 2023
Dear GuestThank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Lenah SibiyaGuest Relations Manager